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Fujitsu Services Ltd CHANGE WORK ORDER NO: 0574
CHANGE WORK ORDER
CHANGE WORK ORDER TITLE: New Fujitsu Services CP NO: 7408
Counter Access Report (2851)
Post Office RTQ NO:
RTQSRO003682
RELEASE: Release Independent OFFER EXPIRY DATE: 25" March 2022
CHANGE WORK ORDER RAISED BY: R Bacon RAISED DATE: 1* March 2022
ATTACHMENTS: ¥€S/NO NUMBER OF ATTACHMENTS: 0
PREVIOUS CHANGE WORK ORDER NO(S): N/A
WILL THIS GENERATE A FUTURE CCN: YES/NO
ACCN will be produced to formalise changes to SVM/SDM/SD/0016
FUJITSU SERVICES BUSINESS OWNER: R Bacon
POST OFFICE BUSINESS OWNER: J Higgs
SUBMISSION TO POST OFFICE DATE: 4'* March 2022
SUMMARY OF WORK:
Post Office require additional Horizon data to be made available to their Security team for
their use when dealing with remote access to Branch counters by the Fujitsu Services Support
team. In addition to the data in the ISMF monthly management report, Post Office would like
a weekly report on all remote access made by the Fujitsu Services support users to Post
Office Branch counter systems.
The report will be shared by Fujitsu Services SecOps on a weekly basis via HORIce and consist
of the following detail:
- Summary title
- Date and time of access
- Branch code
- Node
- Command Request
- Command Result
- Post Office ServiceNow reference number (where available)
- Rig (i.e. Live or RDT Counters)
Reporting will be carried out 1 week in arrears and will be provided on the first working day
of each week. It will be delivered in PDF format and will show a week’s worth of counter
access logs for the period Monday - Sunday.
The production of this report will be incorporated into the Management Information Service
(MIS), added into section 2.1.6 ‘Reporting for Information Only’ of the MIS Service
Description (SVM/SDM/SD/0016). A CCN will be produced to formalise the updates to this
ccD.
This CWO covers the effort to develop and test this report, and 3 months of ongoing
production of this report following CWO approval. Provision of the report beyond this 3-
month period will be covered as part of the ongoing MIS.
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CHANGE WORK ORDER DELIVERABLES:
- New Counter Access Report developed and tested
- Update to SVM/SDM/SD/0016
- Ongoing delivery of report for 3 months
IMPLEMENTATION TIMEFRAME:
Exact dates for progression of this change to be agreed between Post Office and Fujitsu
Services upon approval of this CWO and supply of a valid Purchase Order.
Changes and/or re-prioritisations of entries in this schedule may be required as a result of
potential impacts/conflicts relating to resource and infrastructure caused by this CWO.
In the event that changes to delivery timescales are identified by Fujitsu Services or Post
Office, such changes shall be discussed and agreed at the Demand Planning Forum and
managed via change control.
CONDITIONS TO WHICH THE CHANGE WORK ORDER IS SUBJECT:
Acceptance Criteria & Method:
Requirement: Counter Access Report developed and tested
Acceptance Criteria: Counter Access Report produced with content as described above
Acceptance Method: Solution Test
Requirement: Counter Access Report to be provided on a weekly basis to Post Office via
HORIce
Acceptance Criteria: Counter Access Report is provided to Post Office on the first working day
of each week
Acceptance Method: Document Review
Requirement: SVM/SDM/SD/0016 updated to formalise ongoing charges for the production
and delivery of this report on a weekly basis
Acceptance Criteria: SVM/SDM/SD/0016 updated and approved
Acceptance Method: Document Review
Dependencies (e.g. Third Party or Technical):
None
Post Office Responsibilities:
To approve the associated CCN in order to continue provision of report beyond the 3-month
period covered under this CWO0574
Other: N/A
CHARGES
Time and Materials
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ASM (Development Capacity Resource)
Resources
Task Number of Man-Day I Estimated Task
Man-Days Rate Sub Total
None
Estimated Sub-Total Value £0.00
Resources
Task Number of Man-Day I Estimated Task
Man-Days Rate Sub Total
Security Architect (SMGR) 1 £1,738.00 £1,738.00
Service Architecture (SCM) 3 £1,214.00 £3,642.00
SSC & Ref Data (UL) 5 £943.00 £4,715.00
Security (LSE) 6 £838.00 £5,028.00
Project Management * (LSE) 3 £838.00 £2,514,00
Estimated Sub-Total Value 18 £17,637.00
*Potential additional ASM resources
{ Resource Estimated Value
I 18 £17,637.00
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Other Charges
Task or Materials Quantity Charges Item Sub Total
None
Other Charges Total £0.00
Licenses
Description and Term Quantity Charges Item Sub Total
None
Total: £0.00
Summary
Task or Materials Quantity Charges Item Sub Total
Resource Estimated Value 1 £17,637.00 £17,637.00
Other Charges 0 £0.00
Licences 0 £0.00
Offset for ASM Development Capacity 1 £0.00 £0.00
Charges Total: (excluding VAT) £17,637.00
Indicative Run Charges
Description Monthly / Charge Item Sub Total
Quarterly /
Annual
Estimated ongoing provision of report Monthly £1,886.00 £1,886.00
Total: £1,886.00
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CHANGE WORK ORDER STANDARD CONTRACTUAL TERMS AND CONDITIONS
(BP/STD/003 v3.0) APPLY. ADDITIONAL TERMS WHERE AGREED BY EXCEPTION ARE
STATED BELOW:
None
OTHER:
The parties agree that the changes detailed in this CWO, including the specific conditions
contained in the existing CT template, constitute a legally binding change to the relevant
terms of the Agreement, as though the changes and terms were implemented under the
current CT form or CCN.
This CWO includes an ASM split of Development Capacity Resources, and an indication of
other resources that may become classified as ASM based on the proposal provided to Post
Office on 7th August 2019 (to be incorporated into the Agreement by a new CCN covering the
amended ASM arrangements from what was detailed in CCN1642). These are subject to
- timing of CWO approval,
- time of implementation and resource utilisation, and
- Post Office advised priority for ASM usage
The above shall be reviewed at the regular ASM Review meeting.
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Fujitsu Services Offer
Fujitsu Services Limited offers to provide the goods and/or services described in this Change
Work Order.
Signed for and on behalf of
Fujitsu Services Limited:
Name Dan Walton
Title Delivery Executive
Date of Signature 4" March 2022
Post Office Ltd Acceptance
Post Office Ltd accepts Fujitsu Services Limited’s offer and agrees to purchase the goods
and/or services described in this Change Work Order.
Purchase Order Number
Signed for and on behalf of
Post Office Limited:
Name
Title
Date of Signature
Signed for and on behalf of
Post Office Limited:
Name
Title
Date of Signature
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