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Fujitsu Services Ltd CCN NO: 1648b
CHANGE CONTROL NOTE
(CCN)
CCN TITLE: Changes to the CHANGE ADMINISTRATION USE ONLY.
CR NO: DM0072382
Agreement to reflect the ceasing of
services related to MoneyGram and
TIP & EDG, plus additional clean-up. I CP NO: 6643 (2086), 6627
(2070), 6753 (2196)
RELEASE: Release Independent EXPIRY DATE: 12" February 2021
CCN RAISED BY: Phil Boardman RAISED DATE: 22" January 2021
SUBMISSION DATE: 21* January 2021
EMERGENCY CHANGE PROCEDURE INVOKED: YES/NO
EMERGENCY IMPLEMENTATION DATE:
ATTACHMENTS: ¥ES / NO [If yes, Number of]: None
FUJITSU SERVICES APPROVAL I DATE I POST OFFICE LTD DATE
APPROVAL
SUMMARY and REASON FOR CHANGE:
This CCN1648b has been produced following signature of CT2543a, to reflect the changes
required to the Schedules, Contract Documentation and Charges (including the removal of the
related MoneyGram and TIP & EDG Service Charges from 1*t September 2018) as a result of
the decommissioning activities carried out under CT2543a.
DETAILS OF CHANGE:
Since this CCN1648b looks to make changes to the Agreement that had previously been
proposed by CCN1623, the PROPOSED REVISION TO WORDING OF THE
AGREEMENT section below is written assuming that the final version of CCN1623 has been
agreed. Agreement of this CCN1648b is thus dependant on the prior or concurrent approval of
the final version of CCN1623.
Further, this CCN1648b removes certain obligations which Fujitsu Services is no longer
performing due to the expiry and/or termination of their associated services and/or where
CCN1648a FUJITSU RESTRICTED Ref: PGM/CHM/TEM/0002
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Fujitsu Services has completed its performance of those obligations.
The changes are summarised as follows;
Changes in respect of ceasing support for the MoneyGram service on 31*' August 2018,
including changes to the Charges in Schedule D1 (Charges) in respect of the Service
Management and Third Line Software Support Services;
Changes in respect of ceasing support for the TIP & EDG systems on 31 August 2018,
including changes to the Charges in Schedule D1 (Charges) in respect of the Central
Network Service;
Changes in respect of removing certain obligations which Fujitsu Services is no longer
performing due to the expiry and/or termination of their associated services and/or
where Fujitsu Services has completed its performance of those obligations. In particular
this removes responsibilities in respect of expired Expiring Services and those time
limited to during or before the completion of the HNG-X Project, including removal of;
o Schedule A6é — Funding Condition, which documented responsibilities at
various stages of the HNG-X Project;
0 Schedule B4.2 - Existing Applications, which documented the existing
applications used before the HNG-X Project;
o Schedule B4.3 - Existing Central and Telecommunications Infrastructure,
which provided an overview of the infrastructure before and during the HNG-X
Project;
0 Schedule B4.4 - Existing Service Levels, which documented the service levels
applicable before and during the HNG-X Project;
0 Schedule BS - Transition and Migration, which documented the transitions
from the former Horizon Services to the HNG-X Services, as the HNG-X
Project progressed;
and references to those Schedules elsewhere in the Agreement.
PROPOSED REVISION TO WORDING OF THE AGREEMENT (including Schedule
reference):
Additions to existing clauses or paragraphs are shown underlined, and deletions are shown with
a stikethrough.
Clauses
The table headed Contents at the start of the Agreement is amended so the 1 entry in the table
(Funding Condition) reads “Clause Removed by CCN1648b”. The table headed Schedules is
amended so the entries for the following schedules read “Schedule Removed by CCN1648b”;
A6 - Funding Condition;
B4.2 - Existing Applications;
B4.3 - Existing Central and Telecommunications Infrastructure; and
B4.4 - Existing Service Levels.
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BS - Transition and Migration
Clause I is amended as follows;
1. Removed by CCN1648b Funding Condition
14 Pest Off a t to the Conditionality Expiry Date delivert
* y y F Py ERP
4.2-During the ConditionalityPeriod-th isi £ Part-A-of Schedule A6-shall
Expiry-Date-thatit-will not deli Funding Notice, isi £ Part Cof
Schedule A6 shall apphyawith- effect fromthe dat sitsu Services reced
$ PHY Hts s s
1.6 Post Office shall that-during- the Conditionality-P Ss.
ded-swith-confirmat by £ £ hi -der-or. ries-of hi
F s P SOF Pp s
ders-or- otherwise i iting ¢ + o£ HNG-X Devel. t-to-b ied-outd:
iS P
-dance-with the HNG-X Pi PI jnst-which Fuiits ices. rai
s) s ajits may
invoices for HNG-X-Develor -Charges-wh titledto-do-so-i d; ith
thi isions-of Schedule D2 and tot! tent-such Charges fall within the estimated
the budget report te-be delivered + 4 ith paragraph-H-of Schedule B6.2}
"Purchase Order-Cover")—In the ab: £-such Purchase Order Cox fail
1.7-Post-Office-shall ide-toF: s. a bh st-from-t
- P ap i
t information that Post Office i bly-able-to-disclose,-without-breaching
forth f updating Fuiits: ices :
y 7 ‘peep iP if Pi
bei i ing funding such that Post Off deli
s es r yy
ding Not d-the-steps-being- taken -by Post Office to-s suchfundi:
Post Office for Default p: t19-C} 47141-and-Post-Office-d
Funding Notice to Fujits iees- i the-Conditionality-_ExpiryDate-Post
it 6 P Pt
Office shall not be-entitled-to-r y-loss-or-d fromF: Ss s-en-th
basis-that-had-thi t-been-duly_performed. ding-+ Post- Offi
Jd-have-delivered-a Funding Neti ior-to-the-Conditionality ExpiryDat
P Sy EXpHY
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Clause 6 is amended as follows;
6. Associated Changes
6.1 Removed by CCN1648b Fajit ices shall perform-the Associated Ch
Activities dance-with the provisions of Schedule BS-and-shall sonabl
di +e-de-se+ pt ith the HNG. P; PI, 4as ly sted +:
d ith the provisions of Schedule B62)
provisions 2):
6.2 Removed by CCN1648b Software-developed-by-Fujit i product of the
Associated-Ch Activities shall-be-subject-to-th piancef ssi d
Clause 7 is amended as follows;
7. Migration and Implementation
Removed by CCN1648b Fujitsu-Services-shallimpl W-the-HING.
Infrastruct d-the Business Capabiliti d + Facilities i di ith
i PP
th i ts-of Schedule-BS-and+ Hi ith the HNG-X_Pi e-Pl;
i P si
djusted-+ ds ith the provisions in Schedule B6.2)-
Clause 8 is amended as follows;
8. Performance of HNG-X Services prier to HNG-X Date and post HNG-X Date
8.1 Removed by CCN1648b Prior to the HNG-X-Date-in-respect of each Branch;
Fujits ices-shall-perfort pect-of that Branch-each-of the HNG-X-S
ther th: BOSE Semicon) the Infrastruct d-using- the Horizon Applicati
S PP:
8.2 Gn-and-afterthe HNG-X _Dateiln respect of each Branch, Fujitsu Services shall
perform in respect of that Branch each of the HNG-X Services as described in Schedule
B3.1 over the Infrastructure.
8.3 Removed by CCN1648b § bject-to-Ch S-band 8.2-and xpressh
ided-otherwise,th i thi ” t- relating te the provision of
P vtRe pr s ‘BF P
Services § Services . P HNG-XD
Clause 9 is amended as follows;
Tri Point F5-and-post-Fri Point FE.
9. Infrastructure-prior+
91 Until Trigger Point-TS-(Data Centre Ready For HNG_X),the Infrastructure over
teh dae-HE NG Senter. shall be-peovided shal-be-the-HosizenSepiee I
Infrastructure-described-in- Schedule B43. Removed by CCN1648b
9.2 FoHowing Trigger Point FS-(Data Centre Ready Fer HNG-X),4The Infrastructure
over which the HNG-X Services shall be provided shall be the HNG-X Service
Infrastructure as described i in Schedule B3.. 3.save tothe extent of any-variations
Jicabl ith Part ofA 2 of Schedule BSE:
PP:
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Infrastructure) that apply_te Branch: jor te their tive HNG-X Dats
PP P Ps
Clause 18.1 is amended as follows;
18.1 In the event that the Services fail to meet the Service Levels set out or referred to
in Schedules Cl-er-B4-4, Fujitsu Services shall pay Post Office liquidated damages
(such payment to be in the form of credit notes unless Post Office directs otherwise)
calculated or determined in accordance with Schedule Cl-or-ScheduleB4-4-(as
applicable} and paid pursuant to Schedule D2.
Clause 18.4 is amended as follows;
18.4 Without prejudice to Clause 47.2, paragraph 7 of Schedule C1 and-paragraph7of
18.4.1 liquidated damages and/or any other amounts specified in this Agreement
payable by Fujitsu Services in respect of any LDT failure (save to the extent that LDT
failure is also an ARL failure in which case and to such extent Clause 18.4.2 shall
apply), whether that LDT failure occurs at, above or below the corresponding SLT,
shall be Post Office’s exclusive remedy in respect of any failure of that LDT and/or
SLT; and
18.4.2 Post Office Additional Costs, liquidated damages and/or any other amounts
specified in this Agreement payable by Fujitsu Services in respect of any ARL failure
shall be Post Office’s exclusive remedy in respect of that failure.
Clause 26.2 is amended as follows;
26.2 Branch Hardware
Unless-the Parties therwise, ship-of Branch Hardware -shall-vest inh
Party-that-p: that-hard til-sueh-ti that-hardware-has-been-installed-at
the Branch-and. ted-by-Fi tof the Infrastruct t-whieh-ti
P Pi
h-title shall transfert
s—With effect from Ist April 2015 title to
Branch Hardware previously owned by Fujitsu Services shaltransferred to the Post
Office on the date(s) stipulated in the Asset Transfer Agreement.
Clause 33.1.2 is amended as follows;
33.1.2 Fujitsu Services shall preserve the integrity of the Post Office Data once Fujitsu
Services has received such Post Office Data, shall prevent any corruption or loss of
such Post Office Data and shall comply with the validation procedures set out in the
applicable CCDs (relating to the Horizon Applications or the Business Capabilities and
Support Facilities) referred to in Schedules-B4.2-0r B3.2 (as-the-ease-may-be}as such
procedures may be updated and amended from time to time-save-that-where-anyPost
Office Data received by-Euiits s is stored, transmitted er otherwis ssed
J Li
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wtofthe S stock Seluti ' applicable obligat tof
Pi P a PP Pe
that-date-shall- bet HH to-presi the intesrity-and t
> > : pees se +
Jess ption-of the data-and,for-th id: doubt, £the-validati
d out inthe CCDs (relating to the Hi tions-or-the B:
P iS
Capabiliti dS + Facilities) referred-to-in Schedules B4.2 or B3.2 (as th
P PP
may-be} shall apply-te-the Supersteck Sehitien). Fujitsu Services shall not be liable for
any loss or corruption of Post Office Data nor for any failure to perform the Services if
it can prove that such loss or corruption or failure to perform the Services was caused
by Post Office Data which was lost or corrupted before Fujitsu Services received it, and
Fujitsu Services has complied with the validation rules in relation to such Post Office
Data.
Clause 36.4 is amended as follows;
36.4 Branch Hardware
Unless-the Parti sherwise-tisk in Branch Hardware shall-vest-with the Par
thatp: that-hard tid hi: that-hard has-been-installed-at thi
Branch-and pied by Fujit i s-part-of the Infiastruct twhieh-ti h
isk-shall-transfor-to F _ For-the avoid £ doubt afier the transfer of
Branch-Hardware-to-the Post-Offiee-on-Ist-April-2015,-Fujitsu Services shall have no
risk in respect of that Branch Hardware save that Fujitsu Services will exercise
reasonable controls over any Branch Hardware that is being utilised or stored by Fujitsu
Services in provision of the Services.
Clause 43.2 is amended as follows;
43.2 Removed by CCN1648b dah Poodsernsination-ef-Prajvet HA GiXs
43.24 fe ¢-to-Clause 47-H4.2- thi isions-of Clause-43-1-shall
P THs tne -
tinue-t 1y—In-such-ci + rier-to-the later-of the date-ofsuch
rade-of the Horix ice Infrastructure d ith the provisions-of th
COD satitled “Florizen Security Ht the Absence oF ING 3" (ARCISESARGIOO2) end
Jusive)-of Schedule DJ (the details of which 4: tof such. de-shallb
provisi £C} 434
4 yh " 7 tothe later-of the date of
PP: oP
termination-of Project HNG_X-or-}April 2010-Fujit: jces- shall: th
a) PF 5 iP
Clause 43.10.5 is amended as follows;
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43.10.5 where the unauthorised access, hacking or fraud was perpetrated through or by
use of the communications links between the Data Centres and CAPO or LINK (as
described in Schedule B3.3-0r-B4.3_as-applicable) other than by persons referred to in
Clause 43.9, unless the root cause of such unauthorised access, hacking or fraud was a
failure by Fujitsu Services to comply with its obligations set out in paragraphs
1.3.4(f)()(1) and 1.3.4(1)(i)(2) of Schedule B3.3-or- paragraphs 3.4-41-and3.4.2-0f
Clause 43.18.1 is amended as follows;
43.18.1 any fault or problem with, or the unavailability of, the communications links
between the Data Centres and CAPO or LINK (as described in Schedule B3.3), subject
to Fujitsu Services complying with its obligations set out in paragraphs 1.3.4(f)(i)(1)
and 1.3.4(f)(i)(2) of Schedule B3.3-or-paragraphs-3.4.1-and-3.4.2 of Schedule B4.3,a5
applicable: or
Clause 44.4 is amended as follows;
44.4 Subject to Clauses 44.4A, 44.4B and 44.5, the financial limits specified in Clause
44.2.2 and 44.2.3 shall apply to, and limit the Parties’ respective liability for, the
aggregate of all claims for monetary relief arising in the period in question which either
Party may have against the other either under this Agreement, in tort (including
negligence), breach of statutory duty or otherwise in relation to the subject matter of
this Agreement, including, without limitation, all claims arising for Defaults, all claims
for liquidated damages and Post Office Additional Cost pursuant to Clause 18,
Sehedule-B4.4,Schedule C1 and/or the provisions of the Service Descriptions, all
claims to be indemnified pursuant to Clauses 34, 42 or 43 and all other claims or costs
which are compensatable in money or money's worth as though all such claims for
monetary relief represented liability for Defaults occurring in the period in question.
Clause 46.3 is amended as follows;
46.3 Each Expiring Service shall, unless terminated earlier in accordance with the
provisions of Clause 47 or extended in accordance with the provisions of paragraph 10
of Schedule E (where applicable or otherwise extended through the Change Control
Procedure), be provided for the period up to the relevant date specified in Table A of
Schedule B3.1 on which date such Expiring Service shall expire. Ferthe-aveidance-of
doubt,no-Partial Termination-Ch : Termination Charge-shall- be payable-by Post
Office in-relation-+ Expiring Servi the-expiry-of such Expiring Servi 34st
Mareh-2017-0r the Salesf& i d-Credi MDM. i hich-shall-both
expire-on31st March 2016. Liquidated damages shall continue to apply during any
extension in accordance with Clause 18-saveinthy si £ th
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Engineering Servi here the Actual E ing th th
Jated-E: ted Engineerine Volume by_10%—I inst the ealeulation-&
P y r s Ss
liquidated-d: s-in-respect-of the Counter-Availability-SLT-shall-be-based-on-th
t s SP y 8 s
downtime f of the hard: " th jous-th th:
iP P
t-ineludine the thi esti instead of the actual downtime in-th thf
Ss ch a
of-th tsThis-shall-be caleulated-usine th rted downtime
- F a ss pia f
h-problen:-type-prefaced “HD” in- the Local Failure-section- of the SLT report
producedi rd ith-A: A-to-the-CCD Branch Network Service Deseripti
(S¥M/SDM/SD/90H4}. For the avoidance of doubt, all other provisions of the
Agreement shall continue to apply during any extension period.
Clause 47.2 is amended as follows;
47.2 Post Office may at any time by notice in writing terminate this Agreement with
effect from the date of service of such notice or such later date as may be specified
therein, if Fujitsu Services is in material or persistent Default of any obligation under
this Agreement (other than-a Default that gives the Pest OFF ight under Cl
47-110-terminate Project HNG-X only) and:
47.2.1 such Default is capable of remedy and Fujitsu Services shall have failed to
remedy the Default within 30 days of written notice to Fujitsu Services specifying the
Default and requiring its remedy or within such other period as may be requested by
Fujitsu Services and agreed by Post Office, such agreement not to be unreasonably
withheld or delayed; or
47.2.2 such Default is not capable of remedy (and for the purposes of this Clause 47.2,
failure to comply with a timescale shall not of itself be considered a Default not capable
of remedy).
Clause 47.3 is amended as follows;
47.3 Removed by CCN1648b Jn-th ¢-that Project HNG-X-is lawfully-terminated by
Pest OFF suantte-Clause 47,H-4 Post Off +t anytime following such
termination-s tice-in-weriti FE S follow: hich Post-Offi
shall-have-the-right-to-terminate-this A t-on-atleast-si ths’-notice_ provided
thaté isi hight Post Office will net be ablete terminate this Agi "
Clause 47.11 is amended as follows;
Termination of Project HNG-X
47.11 Removed by CCN1648b +1o-Clause 47, H13-at- anytime prior to HNG.
dnitial Acceptance. Post Office may terminate Project HNG-X2
4T-H-Lby-notice in-weiting, with effect fr days-after- service-of such-neti
-later-dat be-specified+th terial Defaultof
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bligati der this A {in relation to Project HNG-X (and forth si
YY OSHS: 4 ‘pHEP
{this Clause 47-111 only, “material Default” includes persistent Default which-by
. fits-p has-b terial)-and:
¢ Default is capable of dy-and Fujitsu Services shall have failed +
edy-the Default within 30-4: Pritt tice-t Services)
specifying that itis oi t-to-this-C]. ATA Ha)-(ii) giving detail
the Default and. sidered te-be-material and. req ite
dy,-or-withi d. be ted-by-Fujitsu-S:
5 i ry ¢ yay
such agre t-net-to-bi sonably-withheld or
(b)-such-Default-is-not ble-of. dy-(and-for-th 506 5
s s P yt ‘PUEpeses s
4TH failure-t ply-with-a-timescale shall not of itself bi
£ d-Post- Office shall-h itt i
} ifying that itis ai <1 e
peetty P
ing-det £ the Default-and-wh: dob
pecifying that itis-i derthis Clause 47.1.2, with
rvice-of such-notice—In-th of netice being gi
Z 3
se-47-4.2. Post Office-shall pay Ss
termination of Project HNG-X-the HNG-X-Termination-Charge-
4744.3 Post Office- shall not-be-entitled-t ise-its right-of termination-of the HNG
Initial Accept hi " rred-by-30th_April-(which-allowsfor-a-period-of 4 :
P ¥ P P
following-the-planned initial P Date-of Jnd-April2010)-then Post Offi
reise its right of termination-of the HNG-X Project under-clause- 47.2 at any-ti
Clause 47.12 is amended as follows;
47.12 Removed by CCN1648b Notwithstanding the-termination-of Project HNG
47424-4h ices-shall-continue-to-be-provided-using the Infrastruct til-such
time-that-thisAsr texpires-i d: vith-Cl. 46-unless-the-Asr ti
BF pires S F
terminated-earlier i sof this Clause 47: and
4742.2 the Associ: A. ented} d ith
Claus: d- t-and-hard: d
soft " ired -f ified-in Schedule BS-shall
Clause 47.13 is amended as follows;
47.13 Removed by CCN1648b H Project HNG-X-is terminatedander:
4713.4 Clause 47-1 or Clause 4715 (but only-as 5 fthe A a
8 ‘i
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suantte Claus ices shall-at its own-cost
izon-Applicat hich the Business Capabiliti
‘PP
lities have-b
ATAN2 oF Cl £th t
i 8
suant-te-Clauses- 47.4 ices-shall-reinstate th
tions-to-th iness-Capabiliti As t
6 s8-CaE PP
b Hed-out,Fujitse- Services! ch fe " tat shall
-Fujits s ‘ges-fors s 8
Hb " Lo Fujitsu-S > costs-multiplied
id-by-Post-Office-and-sk
Clause 47.14 is amended as follows;
47.14 Removed by CCN1648b H-at-the date-upen-which Project HNG is terminated
i di ith Clause 4744h £ Data Centres-to Fujits ices?
. has-bs leted-such. iH-nott .d-following terminati
Pi pleted;
der-that the Servi ¥- continue to be provided using the Data Centres located at
Pujit i ises To the-extent that prior te termination of Preject HNG.
if 6 Ps ‘4
1a Cont thas-b tinh d-which-selate-only-to-the HNG.
ete f £ iy
S Jnfrastract h-equi t-shall-be-d d-following-terminati
> Tips iS
dth ts-ofsuch-d ssi shall-be-b. ither Party-i d
Clause 47.15 is amended as follows;
47.15 Removed by CCN1648b Hf re Pe HaHa Services-tite:
4o-terminate-this A -prior te HNG-X4 a Project HNG-X
> £ f TP FO}
shall terminate_subjectto- Clause 47.164 ks-after- the date of service-ofsuch
i Jess the Parti therwise-i d vith the-Chi Control
Clause 47.16 is amended as follows;
47.16 Removed by CCN1648b If Project HNG-X is-+ nod ro ith
Clause 4745_Pujit ices shall where the Busi Capabilities and Support
TES uy a iP PP
Facilities have b Hed-out in Branches,continue-to-provide-the HNG ices
sing the Business-Capabilities and Support Facilities in- those Branches untiHth
Horizon-A tions-have-b instated 4 d; ith Clause 47.43.
PP 7B
Clause 48 is amended as follows;
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48. Rights on termination and expiry of this Agreement, Partial Termination; and expiry
of an Expiring Service and+ermination-of Project HNG-X
Clause 48.1 is amended as follows;
48.1 In the event of termination or expiry of this Agreement, ortermination-of Project
HNG-X-0r, or of any Terminable Service for any reason whatsoever, or the expiry or
termination of any Expiring Service, Post Office shall, without prejudice to Post
Office's other rights and remedies but subject to payment of all sums due and payable to
Fujitsu Services up to the date of termination or (if applicable) expiry, have the option
(subject to Clause 48.2.3), exercisable in the applicable period referred to in the
General Exit Plan or HNG-X Exit Plan (as applicable), to acquire from Fujitsu Services
or to require Fujitsu Services to permit the Next Supplier to acquire from it, in
consideration of the Transfer Payment the Project Assets which shall comprise:
48.1.1 any or all of the hardware that is comprised within the Infrastructure and/or that:
a} is being used-or
b)-had. iously-be sed-in-Branches-and-is-ne- ther-th
€ P sty s 6 s y
h-hardware-thati: } bei dbs it ded
pare, Uf
in-each-case in connection with the performance of the Services (other than where such
hardware is either (i) not owned by Fujitsu Services or any of its subsidiary companies
or (ii) those shared elements of the Infrastructure referred to in Clause 35.3); and
48.1.2 the right to require that Fujitsu Services shall assign or novate, or (if assignment
or novation is not possible) arrange for the benefit thereof to be transferred, in favour of
Post Office or to any person as may be designated for the purpose by Post Office any
sub-contracts, equipment rental or lease agreements and all other agreements (other
than employment agreements and agreements in relation to Third Party Software, Third
Party Items or Non-standard Third Party Materials) entered into by Fujitsu Services
which are necessary to the performance of the Services as Post Office may designate,
provided that, if termination is in respect of Prejeet- HNG-X-ora Terminable Service
rather than the entire Agreement, the above provisions shall apply only to those Project
Assets (or, in the case of agreements, that part thereof) that are not reasonably required
by Fujitsu Services for the provision of any continuing Services under this Agreement.
Clause 48.3 is amended as follows;
48.3 In the event that Post Office exercises any of the options in Clause 48.1 or Clause
48.2.3 applies, Post Office shall pay to Fujitsu Services on completion of such option
or, in the case of Clause 48.2.3, such acquisition, a sum equal to the Transfer Payment.
CONI648a FUJITSU RESTRICTED Ref: PGM/CHM/TEM/0002
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If Post Office exercises the option in Clause 48.1 in respect of any Partial Termination
espect-of termination-of Project HNG-X or in respect of the expiry of an Expiring
Service or Clause 48.2.3 applies, the Project Assets acquired by it shall cease to form
part of the Infrastructure and this Agreement shall be amended accordingly as provided
in Schedule E.
Clause 48.16 is amended as follows;
48.16 The provisions of CCN 1268 relating to: unspent sums under, or the failure by the
Parties to enter into, the new business (as stated at paragraph 10.10 of Schedule D1 as
introduced by CCN 1268); and release of Fujitsu Services from further liability in
relation to the credits (as stated at paragraph 6.7 of Schedule D1 as introduced by CCN
1268), in each case as at termination or expiry of the Agreement-and/or Project HNG-X,
shall apply upon termination or expiry of this Agreement-or-{as-the-case maybe} Project
HNG-X.
Clause 67.5 is amended as follows;
67.5 Subject to Clauses 67.6 and 67.7, in the event and to the extent only of any conflict
or inconsistency between provisions of this Agreement, the following order of
precedence shall apply:
7.51in the period bet the Amendment Date and HNG-X Final Accept
(b)-all-oth hedules-other-than Schedules-B3.2- and B33:
(e)-the Requi is Baseli: s b ded-pursuant-te- Schedule B61)
£ Schedules B3.2,B3.3 and B3.4 and-all-other-d ts-in-the-Sohuti
Baseline D. ati d-underthe Ch Control Preced: suant
(CCDs -netinchided + hs (a) 10 (e} inclusive) above: and
> Pi pas € 5
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7,5.3-thereafier-(orin-the event that Project HNG-X is terminated-f
(a) the Clauses and Schedule 1;
(b) all other Schedules (other than Schedules B6.1, B6.2 and B6.3) and the
Solution Architecture;
(c) CCDs (other than the Solution Architecture);
(d) Work Orders and CRDs; and
(e) Schedules B6.1, B6.2 and B6.3.
Schedule 1 ~ Interpretation
The definition of "Acceptance Point" is amended as follows;
"Acceptance Point" means each of the events (or combination of events)
designated as an-acceptance points labelled as
follows, all of which were passed as accepted
during Project HNG-X4ia-Table3 in Part of
Annen-bio-Sehedile-BS:
Z1 - HNG-X Acceptance Gateway I
Readiness for Router Roll Out);
Z2_- HNG-X Acceptance Gateway 3
(Readiness for Live Pilot) and subsequent
authorisation for Live Pilot by the RAB;
Z3 - HNG-X Acceptance Gateway 4
(Readiness for Branch Migration) and
subsequent authorisation for migration by
the RAB;
The definition of "Additional Remedy Level" or "ARL" is amended as follows;
"Additional Remedy Level" I shall have the meaning given to it (as-appleable}in
or "ARL" paragraph 1.2.3 of Schedule Cl-or-paragraph+.2.3.
The definition of “AP-ADC Facility” is amended as follows;
"AP-ADC Facility" shall have;-as-applieable+ rd ith-this
Agreement, the meaning given to it in paragraph.
Annex2to Schedule BS and/erthe facility
described in paragraph 2.1.4 of Schedule B3.2;
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The definition of "APOP Facility" is amended as follows;
"APOP Facility"
means the former Horizon Application facility that
provided the APOP Business Capability referredto
The definition of "APS" or "Automated
Payment Service" is amended as follows;
"APS" or "Automated
Payment Service"
means the former Horizon Application facility that
provided the In/Out Payment Business Capabilit
Schedule B4.2-oF ¢ h2-in Part2- of A 2
The definition of "Associated Change Activities" is amended as follows;
"Associated Change
Activities"
means those activities and obligations, performed
and undertaken concurrent with Project HNG-X.
that effected changes to the Existing Services.
Horizon Applications and Horizon Service
Infrastructure that were not required exclusively for
the purposes of Project HNG-X shall-have-the
to-iti h 3.4.2 of Schedul
8 Paragrapa os
BS-and-further detailed F ‘h Lef
PF pa Soe
Schedule BS:
The definition of "Associated Change Workstreams" is amended as follows;
"Associated Change
Workstreams"
means the workstreams listed below, a which
the Associated Change Activities were divided in
a) Service Desk Improvements:
(b) Next Day Engineering Service;
c) Branch Network Changes;
(d)__AP Clients Migrated to EDG;
¢) Branch router development;
f Branch Router Rollout; and
(g) Horizon counter PCI development;
The definition of "Bureau Application" is amended as follows;
"Bureau Application"
means the former B4.2-Horizon Application facility
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that provided the Bureau Service Business
Capabiliny setesedtia-tanuppheabhetp a
4.4-0f Schedule B4.2 of paragrapht3 ef Part 2 of
Annex-2-to Schedule BS;
The definition of "Contract Reversal Adjusted Charges" is removed;
"Contract Reversal Adjusted I shall-have th ji outa h3.2-0f
. Hi s : p pads
fa <!" S AG;
The definition of "Contract Reversal Initial Charge" is removed;
"Contract Reversal Initial shall_haveth ing-set-out-in-p ph 3--of
fa a Ss AG;
The definition of "Debit Card" is amended as follows;
"Debit Card"
means the elements that support DC MoP, being,-as
applicable in accordance with this Agreement:
(a}-the-Her: Anplication_referred—to—at
a PP
applicable) paragraph 2.10—of Schedule:
B42 ph-9-in Part2 of A 24
Schedule-BS;or
(b}as part of the Payment Management Business
Capability;
The definition of "Dependencies" is amended as follows;
"Dependencies"
means a Task to be performed by one Party upon
which the performance of any other Task by the
other Party depends,such—Fasks-being identifiable
fi the HNG-X_P. PI d—furth
deseribed,as-at-the-date-of signat £CCN1200,
Part3-of A }to-Schedule BS;
The definition of "Development SAP Systems" is amended as follows;
"Development SAP Systems" al 3} Maren 204+ snalliese th Ht
to-it inthe “Data-Centre Operations: Se
2016-shall-have-th ine-given-teitin-th
S-
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Description” (SVM/SDM/SD/2306);
FromS"Qeteber 2016 shall have the meaning
given to it in the “POLSAP Hosting Service,
Service Description” (SVM/SDM/SD/2191)
The definition of "DVLA POME" is amended as follows;
"DVLA POME" means (as-applicable)the an enquiry service
formerly used by an Horizon Application to provide
facilities now implemented as an HNG-X
Application facility to provide the DVLA Licensing
Business Capability describedin-paragraph2.2.6-0f
Sehedule 34.2-or paragraph 23-of Part of Annes
Pete
In respect of ceasing support for the TIP & EDG systems the definition of "EDG" is amended as
follows;
"EDG" means Post Office’s former external data gateway
for routing Transaction data from the Infrastructure
to Clients, this functionality has since migrated to
PODG;
The definition of "Engineering Service" is amended as follows;
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"Engineering Service"
means the Service referred to in row 2 of Table A
of Schedule B3.1; unti}the—34*—March—2015,
thereafter the Engine: hallif required
by-Post-Office bi laced jce-similar-t
P y
the Engineering Servieeto-be-provided-by-the-Next
Supplier—From—-April-2045—-where reference is
made to Engineering Service in a remaining Service
Description then to the extent to which:
1. Fujitsu_Services is dependent on an element of
the Engineering Service to deliver the
relevant Service, this shall constitute the
dependencies on Post Office described in
Section 1.8 of Schedule AS — Post Office
s, Annex A to deliver to
facilitate Fujitsu_Services’ delivery of the
Service;
2. Where there is the requirement for an interface
between the Service and the replacement
Engineering Service, then Fujitsu_Services
shall work with Post Office and/or the Post
Office Service Integrator (at Post Office’s.
cost) to create and/or amend the interface to
work with the replacement Engineering
Service using the Change Control
Procedure;
The definition of "EPOSS" is amended as follows;
"EPOSS" means the former Horizon Application facility that
provided the Point of Sale Business Capability
ferred-to-at-t, Jicable}. h24of
PF paragraphs.
Schedule B42 or hin Part? of 2
po OF pi F
to- Schedule BS;
The definition of "ETU" or "ETU Application" is amended as follows;
"ETU" or "ETU means_;—as—applicabl dance—with—thi
Application” Agreement:
) —the-H. Hicat ferred
PP
h12-of Part 2 of 2+
paragraps
Schedule BS:-and/or
(b}——the Electronic Top-Up Business Capability;
CCNI648a
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The definition of "Final Period" is amended as follows;
"Final Period” shall have the meaning set out in paragraph 2.4 of
Schedules C1-or-B4.4,as-applicable;
The definition of "Framework" is amended as follows;
"Framework" means the Software referred to as such and
identified in £Fable--of Schedule B41
row 3 of Table 4 of Schedule C3 (as-applicable);
The definition of "HNG-X Development" is amended as follows;
"HNG-X Development" means all of the following work undertaken by
Fujitsu Services pursuant to this Agreement:
(a) all design, development and testing in
accordance with Project HNG-X Schedule
BS-and- Schedules -B6-1-and-B6.2,-other-th
Associated Change-Development,
(b) all work and activities connected with
achievement of HNG-X Initial Acceptance
and HNG-X Final Acceptance;
(c) resolution of HNG-X Medium Severity
Acceptance Incidents and HNG-X Low
Severity Acceptance Incidents outstanding
following HNG-X Initial Acceptance and
HNG-X Final Acceptance;
(d) any work required in the three months after
start of HNG-X Project Workstream X4
(HNG-X Application Roll Out)] to ensure
that the functionality of the Business
Capabilities and Support Facilities (other
than the HNG-X User Interface and the
Postal Services Business Capability) accords
with the Business Equivalence Principles;
The definition of "HNG-X Programme Plan" is amended as follows;
"HNG-X Programme Plan" I means the plan under which forthe fulfilment of
each Party's obligations under this Agreement in
relation to Project HNG-X and certain of the
Associated Change Activities_was_deliveredthe
initial-version-of which-at Level 2 (as-at the date-of
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ture-of CCN1246) is set-outin Part 2-of A
1-to-Schedule-B5S_as-the-s is_-maintained-and.
jed_from-timetotime(as-a-plan_s tof;
{as—a-plan, sep
Schedule-B5)-i d ith_the-provisi £
The definition of "HNG-X Project Activities" is amended as follows;
"HNG-X Project Activities"
means those activities and obligations, performed
and undertaken as part of Project HNG-X, that were
required exclusively for the purposes of Project
has th ines i h 3th
HNG-X has-+ set-outin-p ph 3
£ Schedule-BS_and_further_detailed-i -aph
paragrap!
The definition of "HNG-X Project Workstreams" is amended as follows;
“HNG-X Project
Workstreams”
Means the workstreams listed below across which
the HNG-X Project Activities were divided—in
ph—3.24—0f Schedule—B5. furth
P
X1_- HNG-X Application development and
testing;
X2_- Migrate Data Centre to HNG-X
Configuration;
X3_- HNG-X Pilot and Acceptance;
X4 - HNG-X Application Rollout;
X6 - Post Application ADSL Changes; and
X7 - Decommission of Horizon equipment;
The definition of "Horizon Application’
is amended as follows;
"Horizon Application"
means sofiware which performeds or supporteds a
specific business function at a Branch or in the
Back Office and which operateds on the Horizon
Service Infrastructure in the period up to 31st
March 2015 4nehiding ithouttimitation):
fa) +h Jications-listed in-(as-applicable)
y Se-app SH Sapp
hedule-B4.2-or Part 2-of A 2+
Schedule BS;or
) ieati f-asimilar nature:
PP: 5
The definition of "Horizon Audit Facility" is amended as follows;
‘CCNI648a
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"Horizon Audit Facility"
means the former Horizon Application facility that
provided the Audit Support Facility referred+o-at
The definition of "Horizon Central Infrastructure" is amended as follows;
"Horizon Central
Infrastructure"
means infrastructure used to provide the Services
prior to the HNG-X Project-+the-Horizentnitial
Central nfrastruct d-any-additional-hard:
d-soft hich-is introduced prior to-th
Te Point T5 Data Centre Read:
for HNG-X)-other-th: y-hardware fe
introduced p tt0-p ph 24 of Schedul
di 23
The definition of "Horizon Reconciliation Facility" is amended as follows;
"Horizon Reconciliation
Facility"
means the former Horizon Application facility that
provided the Reconciliation Support Facility
ferredto-at p: ph2.9 of Schedule B42:
The definition of "Infrastructure Services" is amended as follows;
"Infrastructure Services"
means OPS and TMS-Hinehidingfor-the-aveidance
£ doubt,the-characteristies which. t
Schedule B43 or paragraph + of Part tof Annex 2
to-Schedule-B5), the provision of which shalt
ceased at Trigger Point T6 (Counter Application
Rollout Complete);
The definition of "LFS" is amended as follows;
“LES”
means the former Horizon Application facility that
provided the Cash and Stock Management Business
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Capability -tehessed ots appleable) pamusaph
2.4 of Schedule B4.2 of p: ph3-inPart2-0f
Annex 210 Schedule BS;
The definition of "Liquidated Damages Threshold" or "LDT" is amended as follows;
"Liquidated Damages
Threshold" or "LDT"
shall have the meaning given to it in (as-applicable}
paragraph 1.2.2 of Schedule Cl-or-paragraph—2.2
of Schedule B44,
The definition of "Mails Administration Application" is amended as follows;
"Mails Administration
Application"
means the former Horizon Application facility that
provided the Postal Services Business Capability
ferved A : Licable} h 42 of
PP Pi pat:
Schedule-B4.2-or p ph-H-in-Part2-of
24e-Sehedule BS;
The definition of "Mails Application" or "Mails" is amended as follows;
"Mails Application" or
"Mails"
means the former Horizon Application facility that
provided the Postal Services Business Capability
forved-to-int Hicabt e-44t-of
Sap P pas
Schedule B42 ph0inPart2ofA 2
to-Sehedile BS;
The definition of "NB Additional Time" is removed as follows;
"NB Additional Time” hall have th jae piven titi At
paragrapa ty
The definition of "NBS" is amended as follows;
"NBS" means the former Horizon Application facility that
provided the Banking Business Capability-referred
te-at Jicable} h2.6 of Schedule B42
Sapp £ pha 7
7 raph-S-in Part2 ofA 210 Sehedule BS;
The definition of "NBS Service Boundaries" is removed as follows;
"NBS Semice Boundaries" 4he—Service—Beunder: £ the NBS
-eferred-to-in’. 4o-Sehedule B44;
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The definition of "Non-Router Proportion" is amended as follows;
"Non-Router Proportion"
means, in respect of each month, rolling four week
period or week, as the context requires, the
proportion calculated according to the following
formula:
A-B
A
where:
(a) A is the total number (determined in
accordance with paragraph 3.1 of Schedule
D7) of 3G, 4 port routers due to be installed
in Branches as part of Associated Change
Activities Workstream:—Branch—Router
Rollout-(as-referred to-in-par: 4 3.3-of
paragrap
Schedule BS): and
(b) B is the aggregate number of 3G, 4 port
routers installed in Branches by Fujitsu
Services as part of Associated Change
Activities Workstream:-—Branch—Reouter
Releut by the end of the previous month,
rolling four week period or week, as the
context requires;
The definition of "OPS" is amended as follows;
"OPS"
means the office platform service which formerly
provided Horizon Service Infrastructure to
Branches deseribed in{as-applicable} paragraph 4
£ Schedule B4.3-0F p ph2-in Part tof
2-t0-Schedule-BS;
The definition of "PAF Facility" is amended as follows;
"PAF Facility"
means the former Horizon Application facility that
provided the PAF Support Facility shalLhavethe
e to-itd h-7-of Schedul
8 paragrap:
In respect of ceasing support for the TIP & EDG systems the definition of “PODG” is amended
as follows;
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“PODG”
means Post Office Data Gateway. It replaces EDG
and is used to provide the Post Office Data
Gateway Service;
The definition of "POL Service Type" is amended as follows;
"POL Service Type"
means;in-the-peried-bet the Amendment Dat
d-Accept Point Z. h-of the-it
P >
identified as-a POL Service Typed 04
Schedule B4.2-and-thereafter cach of the items
identified as a POL Service Type in paragraph 8 in
Schedule B3.2;
In respect of ceasing support for the TIP & EDG systems the definition of "Post Office Service
Environment" is amended as follows;
"Post Office Service
Environment"
means FiP—and—the Post Office Reference Data
System-and-aail-the-POLSAPR4-Gie-LiveDaies
SAPADS:
The definition of "Production SAP System" is amended as follows;
"Production SAP System"
i131 Mareh 2014 shall-haveth: ing
to—it_in_the—“Data—CentreOperations:—S:
LP ot
From April 2014 until 23:59 on the 4" Oetob:
2016—shall-h: the i i to—it-inth
“POLSAP Applicati: Ss Si
PP s—SUpp
From—Sth—October—2016 shall have the meaning
given to it in the “POLSAP Hosting Service,
Service Description” (SVM/SDM/SD/2191);
The definition of "Purchase Point P1" is amended as follows;
“Purchase Point P1"
means the date on which, for the first time, there is
a period of exactly six months from such date until
the planned commencement date for rollout of
Associated Change Workstream, A7—{Branch
Router Rollout}(as-adjusted_fromtimetotime+
d ith the provisions-of Schedule B6.2);
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The definition of "Purchase Point P2" is amended as follows;
“Purchase Point P2"
means the date on which, for the first time, there is
a period of exactly one month from such date until
the planned date for Trigger Point TS (asistedin
Table-S_in Part_1-teA Jef Schedule BS-
d ith-th
"Purchase Point P3"
s-the-dat hich_for the first ime_ther
The definition of "Purchase Point P4" is amended as follows;
“Purchase Point P4"
means the date on which, for the first time, there is
a period of exactly six months from such date until
the planned commencement date for rollout of
Associated Change Workstream, A?—{Branch
Router Rollout}(as-adjusted- AMe40-44 i
ds ith-th isions-of Schedule B62):
P rays
The definition of "QA/Test SAP System" is amended as follows;
"QA/Test SAP System"
to-it in the “Data Centre Operations:-S.
2016-shall-have-th ine-civen-to-itin-th
“POLSAP Applications S tS
PP PP
FromS"Qeteber2016 shall have the meaning
given to it in the “POLSAP Hosting Service,
Service Description” (SVM/SDM/SD/2191);
The definition of "Rectification Plan" is amended as follows;
"Rectification Plan"
shall have the meaning given to it in (as-applicable) I
‘CCNI648a.
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paragraph-7.1-of Schedule B4.4 o¢ paragraph 7.1 of
Schedule Cl,-as-appleable;
The definition of "Reference Data Management Application" is amended as follows;
"Reference Data means the former Horizon Application facility that
Management Application" provided the Reference Data Support Facility
referred te-at- (as applicable) par: h2-7-0f
PP paragraph 2-
Schedule B4.2 e h-6-in- Part 2-of. 2
72-OF Bi P
te Schedule BS;
The definition of “Santander Circuit” is amended as follows;
“Santander Circuit” “Santander Circuit” means the communications link
between the Data Centres and “Santander” as
described in pasiasaph—ts-elSechedule tor
paragraph 3.3.3 in Schedule B3.3 (as applicable);
The definition of "SAP Advanced Distribution System" is amended as follows;
"SAP Advanced Distribution I means the Post Office's former advanced
System" distribution system which became a part of the
POLSAP Software as-referred-to-in-(as-applicable)
ob Sebedide Bd:
The definition of "Service Level Target" or "SLT" is amended as follows;
"Service Level Target" or shall have the meaning given to it in (as-appleable}
"SLT" paragraph-l2tofSebedie 4 -Les paragraph
1.2.1 of Schedule C1;
In respect of ceasing support for the TIP & EDG systems the definition of "Sunguard Site" is
removed;
« ite" 5 the sit thy_used_b rd_Limited
si
Gh istered—office—is—1Bridewell—Close,
4-whieh-it d 4 £5 tineit
Pi y
The definition of "TESQA Availability" is removed as follows;
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hall-have th ine-piven to iti 7
In respect of ceasing support for the TIP & EDG systems the definition of "TIP Gateway" is
removed;
The definition of "TMS" is amended as follows;
"TMS"
means the transaction management service formerly
provided as part of the Horizon Application and
Horizon Services _deseribed—in—{as—appleable}
f£ Schedule B43 h. i
. P P
Partt of Annex21o-Sehedule BS;
In respect of ceasing support for the TIP & EDG systems the definition of "Transaction
Information Processing" or "TIP" is removed;
"Ty tion-Inke ti
Processing"-or "TIP" syst
The definition of "Trigger Points" is amended as follows;
"Trigger Points"
means each of the events listed below, designated
as a trigger point to be reached whilst migrating and
transitioning the Services as a result of the HNG-X
Project Activities and the Associated Change
Activities ia—Fabl in—Partt_of A 14
BS andi . Tei Poi
Table-each-of th ts-specified-in-that-table;
T1 - Amendment Date, the effective date of
CCN 1200;
T2 - Service Desk Change:
T3__- Engineering Service _ Change
Complete;
T4 - Wigan/Bootle Decommissioned;
TS - Data Centre Ready for HNG-X;
To __- Counter __Application__Rollout
Complete; and
T7 - HNG-X Bedding in Period Complete;
‘CCNI648a.
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Schedule A4 ~ Policies and Standards
Paragraph 2.4.6 is amended as follows;
2.4.6 Fujitsu Services' rights and obligations
(a) Fujitsu Services shall process Personal Data in accordance with the instructions of
each Data Controller which are as set out in the applicable provisions of the CCDs
listed:
) in the case ef the Horizon Applications in Schedule B4.2 and the CCDs
PP: B +
referred-to-in- Schedule B4.2:-and
Gi)-in-the-case-of Business-Capabilities-and- Support Facilities, in Schedule B3.2
and the CCDs referred to in Schedule B3.2,
that deal with such processing (or as may be agreed under the Change Control
Procedure).
(b) Fujitsu Services shall obtain no rights of any nature in Personal Data.
(c) Personal Data shall not be mechanically copied or otherwise reproduced by Fujitsu
Services and shall not be altered or supplemented with other data except to the extent
necessary to comply with the provisions of this Agreement.
(d) So far as this Agreement requires or as may be agreed under the Change Control
Procedure, Fujitsu Services shall arrange for the prompt and safe return of all Personal
Data together with all copies thereof which are under Fujitsu Services’ control to Post
Office or the relevant Data Controller.
(e) Fujitsu Services shall destroy or dispose of Personal Data in accordance with the
applicable provisions of this Agreement.
Schedule A5 — Post Office Responsibilities
Annex C and Annex D of this Schedule, which documented obligations held at various stages
before the completion of Project HNG-X, are both removed in their entirety.
Schedule A6 — Funding Condition
In respect of removing former responsibilities from the Agreement this Schedule, which
documented obligations held by the Parties at various stages during Project HNG-X, is removed
in its entirety.
Schedule B2 — Business Continuity
In respect of ceasing support for the TIP & EDG systems Paragraph 4 is amended as follows;
4, Removed by CCN1648b FATLOVER-FO-SUNGUARD-SITE,
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444 fall: onal -standb: " have_-been installed by Post OFF: rit
oe yop y ¥
track tthe S d Site- and
is B
442 Buiits “vices! s-to-these-syst has-b stablished-and-tested.
th AIL. fail bility-to-the S: d Site required for the links bet
iP y s t
the Data Centres and the EDG at the Huthwaite site in the event of fail: these link
Schedule B3.2 — Business Capabilities and Support Facilities
Paragraph 1.1 is amended as follows;
1.1 This Schedule records and specifies the Business Capabilities and Support Facilities
which are provided to Post Office-from-the start-of HNG-X Project Workst
HNG-X Pilot and eptance}.Prior to start of Tri Point PS-(Data Centre Read:
y
In respect of ceasing support for the TIP & EDG systems paragraph 3.5.2 is amended as
follows;
3.5.2 Outbound batch files contain data originating from Business Capabilities that are:
3.5.24 produced in accordance with the relevant AIS;
5.2.2 directed te the EDG i cord ith the CCD entitled “Automated Payments
hi jsen-fron- li ti hi ison-fir tional-testi jated
s op Ss y P s
Schedule B3.3 - HNG-X Telecommunications Infrastructure
Paragraph 1.1.1 is amended as follows;
1.1.1 This Schedule B3.3 records and specifies the HNG-X Service Infrastructure that
shall be provided by Fujitsu Services in order to deliver the Business Capabilities and
Support Facilities described in Schedule B3.2-from-TriggerPoint-F5-(Data-Centr
Ready-for HNG-X).-Priot to Trigger Point TS (Data Centre Ready for HNG-X) th:
Schedule B4.2 — Existing Applications
This Schedule, which documented the Horizon Applications used to provide the Services before
Project HNG-X, is removed in its entirety.
Schedule B4.3 — Existing Central and Telecommunications Infrastructure
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This Schedule, which documented the Infrastructure and Infrastructure Services provided before
Project HNG-X, is removed in its entirety.
Schedule B4.4 — Existing Service Levels
This Schedule, which documented the Service Levels applied to the Services before and during
Project HNG-X, is removed in its entirety.
Schedule B5 ~ Transition and Migration
This Schedule, which documented the activities, workstreams, dependencies and trigger points
of the HNG-X Programme Plan, is removed in its entirety.
Schedule B6.1 - HNG-X Business Requirements
Rows 1, 2, 4, 6, 8 and 11 of the table of CCDs associated with the Schedule, in paragraph 7.2
are amended as follows;
1 SEAES-027 Removed — Reat-MetenGHEG-Meters“Waiereard=
by CCN1648b Pi - System-Card-Data Enerypti
Specification
2 SUAFS/028 Removed s rd
by CCN1648b Peop +t Systent Transaction Terminal
Qutline Requirements
4 SLAES‘034 Removed — POCL-Foken Fechnology Specificat
by CCN1648b GEC Watereard
6 SUAFS+024 Removed I A PointefSaleSupporting the Quantum
by CCN1648b pplication Utilising the POCL >
DEL
8 CR/SPE/023 Removed I AutomatedPayments-Client Specificati
by CCN1648b Siemens Metering-Lid
11 BP/SPE/042 Removed I MailsDefinition
by CCN1648b
Rows 3, 7, 9 and 10 of the table in paragraph I of Annex 2 are amended as follows;
3 I Watercard
Watercard comprises a smart token processed as part of the
Automated Payments Service-and-is-referenced-in-section
It is defined via the following former CCDs, since agreed to
be withdrawn by CCN1200: -
SU/IFS/027. - Kent =Meters/GEC Meters
“Watercard” Payment System Card Data
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Encryption Specification;
SU/IFS/028 - GEC Meters Ltd - “Watercard”
Budget Prepayment System Transaction Terminal
Outline Requirements;
SU/IFS/034. - POCL Token Technology
Specification GEC Watercard.
7 I Quantum Quantum comprises a smart token processed as part of the
Horizon Automated Payments Service-andis+eferencedin
tion 2.2.3 (e}(i)-of Schedule B42.
It is defined via the following former CCDs, since agreed to
be withdrawn by CCN1200:
SU/IFS/024 - A Point of Sale Supporting the
Quantum Application Utilising the POCL Secure
DLL;
CR/SPE/023. - Automated Payments Client
Specification - Siemens Metering Ltd;
9 I Mails The Mails Application is described in-paragraph4-of
Application I Sehedule-B4.2-and-in the former CCD entitled "Mails
Definition" (BP/SPE/042), since withdrawn by CCN1294d.
10 I Talexus Talexus comprises a smart token processed as part of the
Automated Payment Service-andis-+eferencedin-paragraph
2.2:3(e) Hii) of Schedule B42. Post Office's ability to
deploy Talexus via CCN 798 will not be carried forward to
the HNG-X System.
Schedule B6.2 — HNG-X Design and Build
Paragraph 9.2 is amended as follows;
9.2 The HNG-X Programme Plan maintained by Fujitsu Services shall comprise three
Levels. The Level 2 elements of the HNG-X Programme Plan, as at the date of
signature of CCN1246, was formerly agreed as part of this Agreement but has since
been removed since the programme has concluded-are-set-out-in Part2-of Annex-to
Schedule-BS.
Paragraph 9.8 is amended as follows;
9.8 The initial version of the HNG-X Programme Plan at Level 2 (as-set-outinPart2 of
Annex-tte-SeheduleB5) ill bewas baselined at the date of signature of CCN1246
such that any changes to costs, effort and timescales could ean-be managed in
accordance with this Schedule B6.2.
Paragraph 9.9 is amended as follows;
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9.9 Part ofA 4-40 Schedule BS-(excluding the di ) conta fe est
eCertain dates in the initial version of the HNG-X Programme Plan, for the key
milestones and touchpoints between Fujitsu Services and Post Office or third parties for
the delivery of Project HNG-X and the Associated Changes, were formerly agreed as
part of this Agreement but have since been removed since the programme has
concluded,
Paragraph 13.1 is amended as follows;
13.1 Changes to scheduling of, or the effort required for, Tasks or Development
Dependencies that the Parties consider will not cause the 108.5 Band to be exceeded
and to which paragraph 13.5 does not apply shall require the written agreement of both
Parties at HNG-X Authority Level 1 (such agreement not to be unreasonably withheld
by either Party) and shall take effect immediately upon that written agreement.
Changes to scheduling of, or the effort required for, Tasks or Development
Dependencies that the Parties consider will cause the 108.5 Band to be exceeded and to
which paragraph 13.5 does not apply shall be dealt with under the Change Control
Procedure. All changes that impact any of the dates set out in the HNG-X Programme
Plan for any of the key milestones and touchpoints listed-in-Part-of Annextto
Schedule BS(excluding the-diagram) will be managed under the Change Control
Procedure.Fhe Parties that Part ofA } te Schedule B .d-not be-updated
to-reflect-ch: s-made-subsequently-to-the HNG-X Progr Ph; d-thatth
HNG-XP. Plan-shall-have- di +the-dates-in-that-A
The text under the heading of Annex 1 - HNG-X PROGRAMME PLAN: LEVEL 3
ELEMENTS is amended as follows;
(For illustrative purposes only}Fer+th idance-of doubt. the latest ed planis-at
senvdule-BS-Anaex-}Pasta.
Schedule B6.3 — HNG-X Acceptance Process
Paragraph 2.2.1 is amended as follows;
2.2.1 A series of HNG-X Acceptance Gateways exists for the HNG-X Acceptance
Process. The HNG-X Acceptance Gateways are each numbered but such numbering
does not imply that the HNG-X Acceptance Gateways must be achieved in strict
sequential order. The series of numbered HNG-X Acceptance Gateways for HNG-X is
stated below, with the corresponding “Z#” point (as-defined in-Sehedule- BS) stated
alongside:.
Schedule Di — Charges
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Paragraph 5.9 is amended as follows;
5.9 If following notice given by Post Office and development of an alternative approach
dance-with 4 in Table2of A 4-te-Schedule-BS any of the Client
systems referred to in paragraph 5.8 shall not have been migrated to the EDG by the
date of completion of HNG-X Project Workstream X2 (Migrate Data Centre to HNG-X
configuration), the Services introduced by CCN (as listed in the CCN Service List)
related to those Client systems shall continue and, with effect from that date, the
Charges for those Services set out in the CCN Service List shall be payable by Post
Office to Fujitsu Services until the relevant Client systems have been migrated to the
EDG.
Annex B Operational Charges Table
In respect of ceasing support for the TIP & EDG systems the following amendment is made, as
agreed in CT2543a;
Commencing on 1* September 2018, subtract from the Central Network Service, Fixed
Charges the amount of £4,582.68 per month for each of the following Financial Years,
or part Financial Years, ending 31 March 2019, 31 March 2020, 31 March 2021, 31
March 2022 and 31‘ March 2023.
In respect of ceasing support for the MoneyGram service the following amendment is made, as
agreed in CT2543a;
Commencing on 1* September 2018, subtract from the Third Line Software Support
Service, Fixed Charges the amount of £2,435.72 per month for each of the following
Financial Years or part Financial Years, ending 31‘ March 2019, 31‘ March 2020, 31%
March 2021, 31 March 2022 and 31*' March 2023.
Commencing on 1*t September 2018, subtract from the Service Management Service,
Fixed Charges the amount of £1,238.15 per month for each of the following Financial
Years or part Financial Years ending 31“ March 2019, 31% March 2020, 31% March
2021, 31% March 2022 and 31“ March 2023.
Annex C Trigger Point Table
The heading of the second column in the table is amended as follows;
Trigger Point-(Code-given-in Schedule BS- 1-Part-
Annex E Variations in Monthly Charges
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In respect of ceasing support for the TIP & EDG systems and the MoneyGram service the
following entries to the table are added;
Number of Row Changed in Annex B Value (£) of Effective Date of
CCN. (Description) Change Change
CCN1648b I Central Network Service, Fixed ~£4,582.68 Ist September
Charges 2018
CCN1648b I Third Line Software Support ~£2,435.72 Ast September
Service, Fixed Charges 2018
CCN1648b Service Management Service, Fixed I -£1,238.15 Ast September
Charges
2018
Schedule G — Fujitsu Support Applications and Specified Third Party Software
In respect of ceasing support for the TIP & EDG systems the following rows in the table in
Annex A are removed as follows;
AGE-FF-EDG Frack & Trace EDG
ETMS-EDG_LOC_CONF FEMS EDG Leeal
Confieurat
FEMS_EDG-LOC_DILMIG-E I Data Contre Preparat Fujitsa Configurat
ESE Configueati fe
FIMS_EDG-LOGMIG_CON TH SEEMS Paiiee Coniawal
jee Start sof
FE iP
EEMS_EDG_LOG_MIG_PREP I Data Contre Preparat Pajiea Confieeme
EDG-LOC MIG P i
Conficurati sok
ETMS-EDG- ay MIG- ES DataCent op 4: Fujit Conf 4:
Confieusati "
PEMS_EDG_REM_CONE EEMS EDG Remot Fujitsu Configarat
Configurati "
EEMS_EDG_REM-MIG_PREP I Data-Centre Preparat Pujiisu Conflearat
—EDG_REM_MIc— P 4
Confieurati sett
Revision of Wording in Service Description CCDs
CCD SVM/SDM/SD/0003 — Data Centre Operations Service: Service Description
Table 1 in paragraph 2.3.4.2 is amended as follows;
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Table 1: Data Delivery: APS to PODG
Description SLT Liquidated Damages Formula
Failure to deliver files to <=2(*) I Number of Transactions in the
PODG by 23:59 of the AP non delivered PODG data file x
Client Delivery Day, per SLT 1.8746p(**)
Calendar Year
(*) No more than two days on which Fujitsu fails to deliver all of the APS files by
23:59 of the AP Client Delivery Day per calendar year
(**) 1.8746p is the baseline figures-at the start of the HNG tract (Fri Point
is-18th September 2009-in for the Financial yYear ending March 31° 2001940)
hence and will be uplifted annually by RPI as per the Agreement.
In respect of removing former responsibilities from the Agreement Table 2 in section 2.3.4.3 is
amended as follows;
Table 2: Data Delivery Branch to POLSAP- Outbound LFS
Description SLT Liquidated Damages Formula
LFS pouch delivery data file <=3(*) I liquidated damages =
delivery failures per SLT (L-(0.01 * T)) * £4.873.72 (**)
Calendar Year or zero if the result of that
calculation is negative, where:
L = the number of times
(summed for all Branches) that a
pouch delivery confirmation
entered at a Branch before 19.00
has been delivered to POLSAP
after 08:00 the next day; and
T = the number of times
(summed for all Branches) that a
pouch delivery confirmation has
been entered at a Branch before
19.00.
For the purposes of L and T,
each delivery will have a single
confirmation, whether that
delivery comprises one pouch or
multiple pouches.
(*) No more than three days on which Fujitsu fails to deliver all of the LFS pouch
delivery data files by 08:00 on day B per calendar year.
(**) £4.873-82p is the baseline-figures-at the start of the HNG tract (Pek
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Point is 18th September 2009 in for the Financial Yyear_ending March 31"
2001940}-henee and will be uplifted annually by RPI as per the Agreement.
In respect of ceasing support for the MoneyGram service the following row in Table 18 in
paragraph 2.9.1.1 is amended as follows;
+ Automated Payments Outpay; (APOP) Within 2 to 5
* Bureau Service hours
Web-S. ic¢es-Includi- 2 M. Gi o
+ Logistics Feeder Service (LFS);
+ Automated Payment Service (APS)
+ Department of Vehicle Licensing Authority — Post
Office MOT Enquiry
+ Electronic Top-ups Service
* Postal Address File (PAF) service
+ Transaction Enquiry Service (TES)
+ Track and Trace
*PODG
* Collect & Return Web Service
In respect of ceasing support for the MoneyGram service the following row in Table 19 and in
paragraph 2.10 is removed;
CS/OLA062 Operational Level A for M: G
ti ¥
CCD SVM/SDM/SD/0004 — Horizon Online 3rd Line Application Support Service: Service
Description
In respect of the expiry of the Branch Network Service and section 1.1(j) is amended as
follows;
1.1 HNG-X services
(j) Engineering Service Removed by CCN1648b;
CCD SVM/SDM/SD/0012 — Central Network Service: Service Description
In respect of ceasing support for the TIP & EDG systems paragraph 1.1(d) is amended as
follows;
(d) the Wide Area Network (WAN) and remote Local Area Network (LAN) for
connecting the HNG-X Data Centres to some Post Office Clients;
? One connection to each of 2 x DVLA Data Centres for Motor Vehicle
Licenses.
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? One connection to each of 2 x Santander Data Centres for Network Banking.
? One connection to each of 2 x EPay Data Centres for Mobile Phone Top ups.
20; tion h-of 2-x 3MCogent/Phoenix-Data-Centres for
Jication-Enrolment-and_Identity (AED.
PP: B
27 tions-to RMG/CSC Northern (Huthwaite) Data Centre for Track
20; tion to RMG/CSC 4 Data-Cent iness-eontinuity
? Connections to 2 x Transaction Network Services Data Centres from where
Post Office Ltd have arranged for onward Debit Card transaction routing to
HSBC Merchant Acquirer.
Revisions of Other CCDs
CCD ARC/SEC/ARC/0001 — Security Constraints
References to constraints in relation to the Horizon (pre-HNG-X) solution in paragraphs I and
6.2 are removed.
CCD ARC/SEC/ARC/0003 — HNG-X / HNG-A Architecture — Security Architecture
In respect of ceasing support for the MoneyGram service references to MoneyGram transactions
as examples of the processing of personal data in paragraph 3.1.2.1 will be removed.
CCD CR/IFS/002 — Automated Payments Interface Specification - EDG / DES
In respect of ceasing support for the TIP & EDG systems this application interface document is
withdrawn.
CCD PA/PER/033 — HNG-X Capacity Management and Business Volumes
In respect of ceasing support for the MoneyGram service references to business volumes
relating to MoneyGram in paragraph 3.1.2 and in paragraph 3.18 are to be removed.
COMMERCIAL TERMS or CHARGES APPLICABLE IN RESPECT OF THIS CCN
(if any):
The provisions of Schedule D1 (Charges) will be amended as set out above.
NEW CCDs and/or CRDs: N/A
Reference Title Approved
Version
& Date
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AMENDED CCDs and/or CRDs:
Reference Title Previous Approved
Version & I Version &
Date Date
ARC/SEC/ARC/0001 I Security Constraints 3.0 4.0
15/03/2017 I 2 months after
CCN approval
ARC/SEC/ARC/0003_ I HNG-X / HNG-A Architecture —
Security Architecture
6.0
7.0
12/07/2017 I 2 months after
CCN approval
CR/IFS/002 Automated Payments Interface 1.0 Withdrawn
Specification - EDG / DES 18/05/2004
SVM/SDM/SD/0003 I Data Centre Operations Service: 6.0 7.0
Service Description
29/11/2016 I 2 months after
CCN approval
SVM/SDM/SD/0004 I Horizon Online 3" Line Application
Support Service: Service Description
5.0
6.0
24/05/2013 I 2 months after
CCN approval
SVM/SDM/SD/0012__ I Central Network Service: Service
9.0
10.0
Description 10/05/2018 I 2 months after
CCN approval
PA/PER/033 HNG-X Capacity Management and 12.0 13.0
Business Volumes
18/04/2018 I 2 months after
CCN approval
Policies and Standards: N/A
Service Levels (including any Service Level relief required):
The amendments to Service Level Targets in CCD SVM/SDM/SD/0003, “Data Centre
Operations Service: Service Description”, above are hereby repeated here.
P.O. Ltd Responsibilities: N/A
Other: This CCN1648b replaces CCN1648a submitted on 19" January 2021, and withdrawn by
the submission of this CCN1648b.
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Date:
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CHANGE CONTROL NOTE
ID: PWY_CCN_1648 CCN:1648b — Create Date: 30-NOV-2018 08:33:34
Status: APPROVED Originator: Ken.Westfield
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Changes to the Agreement to reflect the ceasing of services related to MoneyGram and TIP & EDG ,
plus additional clean-up.
Main Description:
0 PWY:CCN.A;1 Ken.Westfield
(CHANGE_MANAGEMENT)
Change Control Notes
4 = PWY:CD_ATTACH.A;1 Ken.Westfield
(CHANGE MANAGEMENT)
Change Document Attachments
Related Items
Affected
4 PWY:CCN_1648_1-CDATTACH.A-CDATTACH; 1 (Affected) Ken.Westfield
(CCN_1648_1.xIsx)
CCN1648 a€* Supporting Data 4€* NOT TO BE SUBMITTED
Related Child Change Documents:
Related Parent Change Documents:
Dependent PWY_CP_6753 CLOSED Rosie Bacon (BACONRE)
HNG-X/HNGA CP2196 Decommission of BNS and CMT components
Dependent PWY_CT_2543 CLOSED Rosie Bacon (BACONRE)
Consolidated Decommissioning: BNS, MoneyGram and TIP & EDG systems
Dependent PWY_CP_6643 CLOSED Rosie Bacon (BACONRE)
HNG-X CP2086 - Fujitsu MoneyGram redundant connection service decommission
Dependent PWY_CP_6627 CLOSED Rosie Bacon (BACONRE)
P2070 - Decommissioning of TIP & EDG systems and removal of Sungard equipment
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Action Messages
Action Number: 4 Date Dec 03 2018 13:52:34 By: Ken.Westfield
CCB Actions Update - Mtg 958 — Monday 3"! December 2018:
Action 1 — CCN updated after reviews by Commercial, Legal and A Kemp. Action complete
Action 2 — Finance agreed updated CCN which is now submitted. Action complete
Action Number: 4 Date Dec 03 2018 13:53:22 By: Ken. Westfield
CCB Minutes — Mtg 958 — Monday 3" December 2018:
Ratifications:
CCB Actions
- _CW00036 — SalesForce - SFTP - PODG - Connect Direct - Bank of Ireland file transfer
- _CWO0051 — PayZone Integration for BG Legacy PPM and Bill Payment - PODG
Consultancy
- CCN1648 — Changes to the Agreement to reflect the ceasing of services related to
MoneyGram and TIP & EDG and Expiries of the Branch Network Service and the CMT
Service.
Management:
- Change Note to CWO0030b - Change to Banking Threshold on Horizon to CFS Interface for
Deposit Transactions
ChM presented the changes progressed during the previous week to CCB for ratification explaining
the background to the changes and the rationale for their presentation. CCB had no issue and upheld
the submissions.
Action Number: 4 Date Feb 2 2021 08:54:29 By: Michael Reynolds
CCB Meeting 1037 — 1*\ February 2021 — Ratifications
Management:
- — CCN1648a~ Changes to the Agreement to reflect the ceasing of services related to MoneyGram and TIP & EDG ,
plus additional clean-up.
- CCN1648b — Changes to the Agreement to reflect the ceasing of services related to MoneyGram and TIP & EDG ,
plus additional clean-up.
The above changes were presented to CCB for ratification and were agreed.
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Action History
1 30-NOV-2018 08:33:34 Ken.Westfield:
WESTFIELDK Chg Memt
Document created
2 30-NOV-2018 08:33:44 Ken.Westfield i aj
WESTFIELDK Chg Mgmt
Actioned document from RAISED to COMMERCIAL..REVIEW,
3 30-NOV-2018 08:33:48 Ken.Westfield !
WESTFIELDK Chg Maint "~~
Actioned document from COMMERCIAL _REVIE) Y _TO_SUBMIT
4 30-NOV-2018 08:33:54 Ken.Westfield!
WESTFIELDK Che Mgnt
Actioned document from READY_TO_SUBMIT ta SUBMITTED
5 12-FEB-2021 08:48:33 Ken.Westfield} GRO:
WESTFIELDK Chg Mamt~
Actioned document from SUBMITTED to APPROVED
Update History
OV-2018 08:33:34
WESTFIELDK
Related Design Part PWY:CCN.A1 ms
4 03-DEC-2018 13:52:34 Ken.Westfiel
WESTFIELDK
‘Added action description
4 03-DEC-2018 13:53:22
WESTFIELDK
‘Added action description
4 05-FEB-2019 13:44:55
WESTFIELDK
Related Item PWY:CCN_1648_1-CDATTACH.A-CDATTACH;1 (Affected)
4 05-FEB-2019 13:44:55 Ken. Westfiel
WESTFIELDK
Related Design Part PWY:CD_ATTACH.A;1
4 19-JAN-2021 16:42:16 Ken.Westfiel
WESTFIELDK
Detailed description edited
4 19-JAN-2021 16:46:31
WESTFIELDK
Request attribute(s) updated
4 19-JAN-2021 16:48:15
WESTFIELDK ‘Chg Mgmt
Request attribute(s) updated ~-
4 22-JAN-2021 14:27:26
WESTFIELDK
Detailed description edited
4 22-JAN-2021 14:29:22
WESTFIELDK
Request attribute(s) updated .
4 02-FEB-2021 08:54:29 Michael Reynolds}
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FUJ00234945
FUJ00234945
FUJ00234945
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REYNOLDSM2 Cust Serv-
Added action description ey
4 12-FEB-2021 08:47:12 Ken.WestfieldI GRO I
WESTFIELDK Chg Mgmt
Request attribute(s) updated
4 12-FEB-2021 08:48:33
WESTFIELDK
Request attribute(s) updated
Archived Attribute Information
CONI648a FUJITSU RESTRICTED Ref: PGM/CHM/TEM/0002
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©Copyright Fujitsu Services 2013 Date: 03-JUN-2013
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