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FUJ00234958

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Name

Adam Woodley ssc

HOST BRANCH DATABASE SUPPORT GUIDE

DES/APP/SPG/0001

SUPPORT GUIDE

HNG-X Release 21.80

This Support Guide details information in support and
maintenance of the Branch, the Branch Support and the Standby
databases

APPROVED

Wing Pang, HNG-X Host Development

Tony Dolton, HNG-X Host Development

Gareth Seemungal, HNG-X Host Development
Pete Jobson, Technical Architecture & Consulting
Folusho Ogunlana, HNG-X Host Development
Vivek Shrivastava, HNG-X Host Development
Srinivas Marupudi, HNG-X Host Development
Pankaj Yadav, HNG-X Host Development
Akshya Kumar Nahak,HNG-X Host Development
None

See section 0.9

Role

Date

Note. See Post Office Account HNG-X Reviewers/Approvers Role Matrix (PGM/DCM/ON/0001) for guidance.

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0 Document Control
0.1 Table of Contents

) DOCUMENT CONTROL

0.1 Table of Contents
0.2 Document History
0.3 Review Details .
0.4 Associated Documents (Internal & External)
0.5 Abbreviations
0.6 Glossary....
0.7. Changes Expected ..
0.8 Accuracy...
0.9 Information Classification

INTRODUCTION...

Document Overview.
Scope...

2 BRDB HOST PROCESSES...

2.1. Approach used for Support Guide
2.2 Table of BRDB Host Processes
2.24 BRDB Environment Variables
2.3 BRDB Host Processes - Overview.
2.3.1 Individual Programs .
2.3.2 Interface Feeds .
2.3.3 Data Aggregations ...
2.3.4 Support Differences .
2.4 _BRDB Host Processes — Support Details .

241 Host Interface Feeds — additional support details. 29
24.2 Agent Interfaces — additional support details 31
2.5 Error Logging/Notification .. 32
2.5.1 Program Return Code. 32
2.5.2 Screen Output... 32
2.5.3 Operational Exceptions 32
2.5.4 Process Control... 33
2.5.5 Feed Data Exceptions... 33
2.6 Troubleshooting.. 33

3 BRDB SCHEDULING

3.1 Multi-Instance Batch Jobs...
3.1.4 Rerunning Failed Multi-Instance Batch Jobs
3.2. Any Active Node Batch Jobs .
3.3. Branch Database Jobs in other Schedule:
3.4. Monitoring Jobs .....
3.5 Repeating/Daemon Processe:
3.5.1 Node Failures.......
3.5.2 Manually Stopping Daemon Processes
3.5.3 Manually Starting Daemon Processes
3.5.4 Track and Trace Feed...
3.5.5 Guaranteed Reversals Feed ..
3.5.6 Transaction Confirmation Feed to APOP
3.5.7 Paystation File Register .
3.5.8 Post&Go File Register

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3.5.9 Daemon Monitoring process ..
3.5.10 Branch-Full Event Daemon
3.5.11 Oracle Goldengate Heartbeat Process
3.5.12 Oracle Goldengate Process Monitor
3.5.13 BAP NRT Daemon...
3.5.14 EUM ForgeRock File Register Daemon
3.5.15 EUM ForgeRock Loader Daemon.
3.6 File Import Daemons (BRDBC038)..
3.6.1 BRDB_EXT_INTERFACE_FEEDS Table .
3.6.2 Single Node Job
3.6.3. Post Office Essentials [I ]
3.6.4 BRDB Postcode Address File Complete [BRDBC040I
3.6.5 BRDB Postcode Address File Additional [BRDBC040] .
3.6.6  BRDB Postcode Address File — End-to-End Process..
3.6.7 Client File Delivery [CP0605]
3.6.8 Collect & Return [CP0911, CP1

3.6.9 © ENHANCED USER MANAGEMENT [CP1913] 61
3.6.10 ATM Daily Withdrawals File [CP2076] 62
3.6.11 BRDB_TA_LOAD[CP2347].... 63
3.7 BRDB Schedules and Failover 64
3.8 Schedule BRDB_PAUSE_FEED. 64

3.8.1 BRDBX011_PAUSE_APS_NRT_PROCESSDependencies
3.8.2 Job BRDBX011_PAUSE_NPS_TT_COPY ..
3.8.3 Job BRDBX011_PAUSE_NPS_GREV_COPY.
3.8.4 Job BRDBX01 1_PAUSE_APS_NRT_PROCES
3.9 Schedule BRDB_STARTUP.
3.9.1 Dependencies
3.9.2 Job BRDBC001.
3.10 Schedule BRDB_START_FEED:
3.10.1 BRDBX011_START_APS_NR’
3.10.2 Job BRDBX011_START_! NPS - TT COPY...
3.10.3 Job BRDBX011_START_NPS_GREV_COPY .
3.10.4 Job BRDBX011_START_APS_NRT_PROCESS
3.41 Schedule BRDB_TT_TO_NPS3.
3.11.1. Dependencies
3.11.2 Job BRDBX003_TT_TO_NPS ~
3.12 Schedule BRDB_GREV_NPS3
3.12.1. Dependencies
3.12.2 Job BRDBX003 TO!
3.13 Schedule BRDB_PAUSE_FEED1
3.13.1. Dependencies ...
3.13.2 Job BRDBX011_PAUSE_NPS_TT_COPY
3.13.3 Job BRDBX011_PAUSE_NPS_GREV_COPY.
3.13.4 Job BRDBX011_STOP_CR..
3.13.5 Job BRDBX011_PAUSE_APS_NRT_PROCESS
3.14 Schedule BRDB_COMPLETE.
3.14.1. Dependencies ...
3.14.2 Job CREATE_BRDB_COMPLETE_I FLAG
3.15 Schedule BRDB_SOD
3.15.1 Dependencies ...
3.15.2 Job DELETE_BRDB_COMPLETE_ FLAG.
3.15.3 Job DELETE_BRDB_COMPLETE_FLAG.
3.16 Schedule BRDB_START_FEED1
3.16.1. Dependencies ...
3.16.2 Job BRDBX011_START_NPS_TT_< COPY

3.16.3 Job BRDBX011_START_NPS_GREV_COPY . 70
3.16.4 Job BRDBX011_START_APS_NRT_PROCESS 70
3.17 Schedule BRDB_START_APOP. 70
3.17.1 Dependencies... 70

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3.17.2 Job BRDBX011_START_APOP_TC_COPY
3.18 Schedule BRDB_TT_TO_NPS1..
3.18.1 Dependencies
3.18.2 Job BRDBX003_TT_TO_NPS
3.19 Schedule BRDB_GREV_NPS1..
3.19.1. Dependencies ...
3.19.2 Job BRDBX003_GREV_ TO NPS_ 1.
3.20 Schedule BRDB_TC_TO_APOP.
3.20.1. Dependencies ...
3.20.2 Job BRDBX003_TC_TO_APOP_’
3.21 Schedule BRDB_START_MON .
3.21.1. Dependencies ...
3.21.2 Job BRDBX011_START_DAEMON_MON
3.22 Schedule BRDB_FEED_MON.
3.22.1 Dependencies. ..........
3.22.2 Job BRDBC041_BRDB_I
3.23 Schedule BRDB_PAUSE_MON.
3.23.1. Dependencies ...
3.23.2 Job BRDBX011_PAUSE_DAEMON_MON
3.24 Schedule BRDB_SOB
3.24.1. Dependencies
3.24.2 Job COMPLETE
3.25 Schedule BRDB_ONCH_AGG
3.25.1 Dependencies
3.25.2 Job BRDBX007_< I AGG
3.25.3 Job BRDBC008_CHECK_ONCH_AGG
3.26 Schedule BRDB_CLR_BRANCH
3.26.1. Dependencies ...
3.26.2 Job BRDBX037_CLEAR_BRDATA.
3.27 Schedule BRDB_PAUSE_APOP
3.27.1. Dependencies ...
3.27.2 Job BRDBX011_PAUSE_APOP_TC_COPY
3.28 Schedule BRDB_NWB_TO_DRS...
3.29 Following PBS Decommissioning, this schedule no longer runsSchedule
BRDB_DCS_TO_DRS....
3.30 Schedule BRDB_DRS_COMPL.
3.31 Schedule BRDB_XFR_COMPI
3.31.1. Dependencies
3.31.2 Job COMPLETI
3.32 Schedule BRDB_FEED_ERRORS..
3.32.1. Dependencies ...
3.32.2 Schedule BRDB_FEED_ERRORS depends on the completion of schedule
BRDB_XFR_COMPL BRDB I PAFAD I LOAD BRDB_POE_LOAD BRDB_PPK_LOAD
BRDB } EUM_I LOAD BRDB_I PLO LOAD, BRDB_I RDC_I LOAD.Job
BRDBX007_RAISE_FEED_DATA_I EXCEPTIONS
3.33 Schedule BRDB_NCU_TXN_AGG.
3.33.1. Dependencies ...
3.33.2 Job BRDBX007_NON_CUMU_TXN. I TOTALS 1.
3.33.3 Job BRDBC008_CHECK_NON_CUMU_TXN_AGGR 77
3.34 Schedule BRDB_CU_TXN_AGG
3.34.1. Dependencies ...
3.34.2 Job BRDBX007_CUMU_TXN_AGGR_1...4
3.34.3 Job BRDBC008_CHECK_CUMU_TXN_AGGR
3.35 Schedule BRDB_BBNI_MAINT.
3.35.1. Dependencies ...
3.35.2 Job BRDBX031_JSN_USN_SSN
3.36 Schedule BRDB_SUMMARY_DTE
3.36.1. Dependencies ...
3.36.2 __ Job BRDBX011_SET_DAILY_SUMMARY_DATI

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3.37 Schedule BRDB_AGG_COMPL. 79

3.37.1. Dependencies
3.37.2 Job COMPLETE.
3.38 Schedule BRDB_FROM_RDDS.
3.38.1. Dependencies ...

3.38.2 Job BRDBX003_REFDATA_FROM_RDDS . 79
3.39 Schedule BRDB_AUD_FEED . 80
3.39.1. Dependencies ... 80

3.39.2 Job BRDBC002_AUDIT_’
3.39.3 Job BRDBC008_CHECK_AUDIT_FEED
3.39.4 Job BRDBC033_AUDIT.
3.40 Schedule BRDB_ORA_STAT:
3.40.1 Dependencies ...
3.40.2 Job BRDBX005_SCHEMA ....
3.41 Schedule BRDB_ADMIN
3.41.1. Dependencies
3.41.2 Job BRDBC004.
3.41.3 Job BRDBX006.
3.41.4 Job BRDB_HKP_ORAFILES1
3.41.5 Job BRDB_HKP_ORAFILES2
3.42 Schedule BRDB_PAUSE_FEED:
3.42.1. Dependencies ...
3.42.2 Job BRDBX011_PAUSE_NPS_TT_COPY
3.42.3 Job BRDBX011_PAUSE_NPS_GREV_COPY.
3.42.4 Job BRDBX011_CR.
3.43 Schedule BRDB_EOD
3.43.1. Dependencies
3.43.2 Job BRDBCO009.
3.44 Schedule BRDB_START_FEED:;
3.44.1. Dependencies ...
3.44.2 Job BRDBX011_START_NPS_TT_COPY
3.44.3. Job BRDBX011_START_NPS_GREV_COPY .
3.45 Schedule BRDB_TT_TO_NPS2.
3.45.1. Dependencies
3.45.2 Job BRDBX003_TT_TO_NPS ~
3.46 Schedule BRDB_GREV_NPS2
3.46.1. Dependencies ...
3.46.2 Job BRDBX003_GREV_TO_NPS_1
3.47 Schedule BRDB_START_BKP
3.47.1. Dependencies
3.47.2 Job COMPLETE

3.48 Schedule BRDB_BACKUP_O. 85
3.48.1 Dependencies 85
3.48.2 Job BRDB_LVLO_I 86

3.49 Schedule BRDB_BACKUP_1. 86
3.49.1. Dependencies ... 86
3.49.2 Job BRDB_LVL1_BACKUP 86

3.50 Schedule BRDB_BKP_COMPL . 86
3.50.1 Dependencies ... 86
3.50.2 Job CREATE_BRDB_COMPLETE_FLAG 86

3.51 Schedule BRDB_MONITOR. 86

3.51.1. Dependencies ...
3.51.2 Job BRDB_MON_STARTUP.....
3.51.3 Job BRDB_MON_PAUSE_FEED
3.51.4 Job BRDB_MON_AUD_FEE
3.51.5 Job BRDB_MON_EOD...

3.52 Schedule BRDB_POE_LOAD. 88
3.52.1 Job BRDBC038_POE_FROM_I 88
3.53 Schedule BRDB_PAFCD_LOAD... 89

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3.53.1 Job BRDBC038_PAF_FROM_CD
3.54 Schedule BRDB_PAFADD_LOAD..
3.54.1 Job BRDBC038_PAF_ADD_LOAD .
3.55 Schedule BRDB_TXN_POST_D
3.55.1. Dependencies ...
3.55.2 Job BRDBX053_POST_EXT_TXNS_1...4
3.56 Schedule BRDB_TXN_LOAD_EX.
3.56.1. Dependencies ...
3.56.2 Job BRDBC038_PS_FROM_FDG.
3.56.3 Job BRDBC038_PG_FROM_FDG
3.57 Schedule BRDB_STOP_TLD
3.57.1. Dependencies ...
3.57.2 Job BRDBX011_STOP_PS
3.57.3 Job BRDBX011_STOP_PG...
3.58 Schedule BRDB_TXN_LOAD_D
3.58.1. Dependencies
3.58.2 Job CREATE_BRDB_LOAD_FLAG
3.58.3 Job BRDBC051_LOAD_TXNS .
3.58.4 Job BRDB_TXN_LOAD_SLEEP.
3.58.5 Job BRDB_TXN_LOAD_RESUBMIT
3.58.6 Job RM_BRDB_LOAD FLAG
3.59 Schedule BRDB_TXN_ERRORS
3.59.1. Dependencies ...
3.59.2 Job BRDBC052_TXN_ERRORS_PS.
3.59.3 Job BRDBC052_TXN_ERRORS_PG.
3.59.4 Job BRDBC052_TXN_ERRORS_AT .
3.60 Schedule BRDB_PAYSTN
3.60.1 Dependencies ...
3.60.2 Job BRDBX003_XDATA_TXN_TO_PS_1.
3.60.3 Job BRDBC008_CHECK_ XDATA_TXN_T!
3.61 Schedule BRDB_TXN_POST
3.61.1 Dependencies
3.61.2 Job BRDBC054.
3.62 Schedule BRDB_LTD_AGG
3.62.1. Dependencies
3.62.2 Job BRDBX007_LAST_TRAD_DATE_AGGR_
3.63 Schedule BRDB_EXT_REP
3.63.1 Dependencies
3.63.2 Job GENERIC’ I Z
3.63.3. Job GENERIC_CREATE_EXT_REPORTS.
3.63.4 Job BRDBX043.
3.64 Schedule BRDB_BF_TO_BLCS
3.64.1 Dependencies

3.64.2 Job BRDBC055_BF_TO_I 98
3.65 Schedule BRDB_PAUSE_BF 98
3.65.1 Dependencies ... 98
3.65.2 Job BRDBX011_PAUSE_BF_TO_BLCS 98
3.66 Schedule BRDB_BF_TO_CRED 99
3.66.1. Dependencies ... 99
3.66.2 Job BRDB_BF_TO_CREDENCE 99
3.67 Schedule BRDB_IOH_TO_BLCS. 99

3.67.1. Dependencies ...
3.67.2 Job BRDB_IOH TO_BLCS
3.68 Schedule BRDB_CR_DESP.
3.68.1. Dependencies
3.68.2 Job BRDBX061_CR_DESPATCH_SIM
3.69 Schedule BRDB_CR_LOAD1.
3.69.1. Dependencies
3.69.2 Job BRDBC038_CR_LOAD1_BRDBC058

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3.70 Schedule BRDBC038_CR_LOAD2_BRDBC058
3.70.1 Dependencies ...
3.70.2 Job BRDBC038_CR_LOAD2_BRDBC058

3.71 Schedule BRDB_LVLO_BACKU!
3.71.1. Dependencies ...

3.72 Schedule BRDB_LVL1_BACKUP.
3.72.1 Dependencies ...

3.73 Schedule BRDB_SBRDB_BACKUP..

3.74 Schedule BRDB_NRT_BAP_AGT..
3.74.1. Dependencies
3.74.2 Job BRDBC060_BAP_AGT_

3.75 Schedule BRDB_PAUSE_BAP.
3.75.1. Dependencies ...
3.75.2 Job BRDBX011_PAUSE_BAP_AGT.

3.76 Schedule BRDB_PPK_LOAD .

3.76.1 Dependencies ...
3.76.2 Job BRDBC038_PPK_FROM_KSN

3.77 Schedule BRDB_START_EUM
3.77.1. Dependencies ...
3.77.2 Job BRDBC038_I EUM I FROM I FORGEROCK.

3.78 Schedule BRDB_EUM_LOAD.
3.78.1 Dependencies ...
3.78.2 Job BRDBC066_EUM_FORGEROCK_LOAD .

3.79 Schedule BRDB_STOP_I EUM...
3.79.1. Dependencies
3.79.2 Job BRDBX011_STOP_EUM_LOAD.
3.79.3 Implementatio
3.79.4 Rerun Action .

3.80 Schedule BRDB_CHK_CRED.
3.80.1 Dependencies ...
3.80.2 Job BRDBX065_CHECK_CREDENCE_ERRORS .
3.80.3 _Implementatior
3.80.4 Rerun Action ..

3.81 Schedule BRDB_CREDENCE.
3.81.1. Dependencies ...
3.81.2 Job BRDBX063_CREDENCE_CREATE_1
3.81.3 Job BRDBC008_CHECK_CREDENCE.

3.82 Schedule BRDB_ZIP_CRED...
3.82.1. Dependence..
3.82.2 Job BRDBX064_CREDENCE_ZI
3.82.3 Implementatior
3.82.4 Rerun Action ..

3.83 Schedule BRDB_CHK_CFS.
3.83.1 Dependencies ...
3.83.2 Job BRDBX070_ CHECK CFS_ERRORS
3.83.3 Implementatio!
3.83.4 Rerun Action ..

3.84 Schedule BRDB_BTF_FILE:
3.84.1. Dependencies
3.84.2 Job BRDBX068_BTF_CREATE_1..4.
3.84.3 Job BRDBC008_CHECK_BTF .

3.85 Schedule BRDB_ZIP_BTF ..
3.85.1. Dependencies
3.85.2 Job BRDBX069_BTF_ZIP .
3.85.3 Implementatio:
3.85.4 Rerun Action ..

3.86 Schedule BRDB_BTR_FILES.
3.86.1. Dependencies ...

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3.86.2 Job BRDBX068_BTR_CREATE_1..4.. -111
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3.86.3 Job BRDBC008_CHECK_BTR.
3.87 Schedule BRDB_ZIP_BTR
3.87.1 Dependencies
3.87.2 Job BRDBX069_BTR_ZIP ..
3.87.3 Implementation..
3.87.4 Rerun Action .
3.88 Schedule BRDB_BOI_FILE..
3.88.1 Dependencies ...
3.88.2 Job BRDBX071_CREATE_BOI FILE
3.88.3 Implementatio
3.88.4 Rerun Action ..
3.89 Schedule BRDB_CSH_TO_CWC
3.89.1. Dependencies ...
3.89.2 Job BRDBX072_COH_FILE_TO_CWC
3.89.3 Job BRDBX072_CIP_FILE_TO_CWC.
3.89.4 Job BRDBX072_PAY_FILE_TO_CWC.
3.89.5 Job BRDBX072_DEP_FILE_TO_CWC.
3.90 Schedule BRDB_TC_LOAD
3.90.1 Dependencies. ............. .
3.90.2 Job BRDBC038_TC_FROM_CFS
3.90.3 Job BRDBC073_LOAD_TC
3.91 Schedule BRDB_START_PLO
3.91.1. Dependencies ...
3.91.2 Job BRDBC038_PLO_FROM_CWC
3.92 Schedule BRDB_PLO_LOAD.
3.92.1 Dependencies ...
3.92.2 Job BRDBC074_PLO_LOAD.
3.93 Schedule BRDB_STOP_PL'
3.93.1. Dependencies
3.93.2 Job BRDBX01
3.93.3 Implementatior
3.93.4 Rerun Action .
3.94 Schedule BRDB_START_RDC
3.94.1 Dependencies ...
3.94.2 Job BRDBC038_RDC_FROM_CWC.
3.95 Schedule BRDB_RDC_LOAD.
3.95.1 Dependencies ...
3.95.2 Job BRDBC075_RDC_LOAD
3.96 Schedule BRDB_STOP_RDC.
3.96.1 Dependencies ...
3.96.2 Job BRDBX011_STOP_RDC_LOAD .
3.96.3 Implementation..
3.96.4 Rerun Action ..
3.97 Schedule BRDB_I
3.97.1. Dependencies
3.97.2 Job BRDBCO76_PCL_TO_CWC.
3.98 Schedule BRDB_STOP_PCL..
3.98.1 Dependencies
3.98.2 Job BRDBX011_STOP_PCL
3.98.3 Implementatio:
3.98.4 Rerun Action ..
3.99 Schedule BRDB_FROM_EMDB2.
3.99.1 Dependencies ...
3.99.2 Job BRDBX003_BRDATA_FROM_EMDB2.
3.100 Schedule BRDB_BDC_TO_FRES. ..
3.100.1 Dependencies ...
3.100.2 Job BRDBX083_BDC_TO_FRES.
3.100.3 Implementation.
3.101 Schedule BRDB_TA_LOAD

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3.101.1 Dependencies ...
3.101.2 Job BRDBC084_LOAD_T,
3.102 Schedule BRDB_AP_DIR_MAKI
3.102.1 Dependencies ...
3.102.2 Job BRDBC085_BRDB_AP_DIR_MAKE
3.103 Schedule BRDB_AP_VALIDATE
3.103.1 Dependencies
3.103.2 Job BRDBX086_BRDB_AP_VALIDATE
3.103.3. Implementation...
3.104 Schedule BRDB_CTS_FILE.
3.104.1 Dependencies
3.104.2 Job BRDBX087_BRDB_CTS_FILE.
3.104.3 Implementatior
3.105 Schedule BRDB_AP_RECON.
3.105.1 Dependencies ..........
3.105.2 Job BRDBX089_
3.105.3 Implementatior

3.106 Schedule BRDB_AP_TRNSFM
3.106.1 Dependencies .............008 .
3.106.2 Job BRDBX088_BRDB_AP_TRNSFM
3.106.3. Implementation...

3.107 Schedule BRDB_AP_RECON.
3.107.1 Dependencies ...
3.107.2 Job BRDBX089_BRDB_AP_RECON.
3.107.3 Implementation.

3.108 Schedule BRDB_AP_RECON.
3.108.1 Dependencies
3.108.2 Job BRDBX090_BRDB_AP_QUARANTINE
3.108.3 Implementatior

3.109 Schedule BRDB_AI
3.109.1 Dependencies
3.109.2 Job BRDBX091_APS_TYPE_<Type G/X/XO/XU/XP/BT>_FILE:

3.109.3. Implementation... - 128
3.110 Schedule BRDB_EXT_APS_CPY ~ 128
3.110.1 Dependencies - 128
3.110.2 Job BRDBX003_EXT_APS_COPY _1 - 128
3.110.3 Implementation.. . 128
3.111 Schedule BRDB_NRT_AP_CPY1..3.. 128
3.111.1 Dependencies - 128
3.111.2 Job BRDBX003_APS_NRT_PROCESS - 129
3.111.1 Implementatior . 129
3.112 Schedule BRDB_PDL_TO_PBI ~129
3.112.1 Dependencies . 129
3.112.2 Job BRDBCO78_PDL_TO_I .129
3.113 Schedule BRDB_CSH_TO_PBI. ~ 130
3.113.1 Dependencies .... - 130
3.113.2 Job BRDBX080_COH_FILE_TO_PBI. - 130
3.114 Schedule BRDB_PCL_TO_PBI . 130
3.114.1 Dependencies . 130
3.114.2 Job BRDBC079_PCL_TO_PBI. - 130
3.115 Schedule BRDB_PBS_UNDO. ~ 1341
3.115.1 Dependencies ... - 131
3.115.2 Job BRDBC092_PBS_UNDO - 134
3.116 Schedule BRDB_PBS_TO_DRS; » 132
3.116.1 Dependencies . 132
3.116.2 Job BRDBX003_SSK_TXN_TO_DRS2.. - 132
3.116.3 Job BRDBX003_ETU_TXN_TO_DRS2. 133
3.116.4 Job BRDBX003_PBS_TXN_TO_DRS2 - 134
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4 BACKUP AND RECOVERY ........cscsscssssseseeeees

4.1 BRDB & BRSS Backups
4.1.1 Backup Duration...
4.2 Restoring files with RMAN .
4.3 Failure and Recovery....
4.3.1 Escalation and Notification.
4.3.2 Media Failure and Recovery ..
4.3.3 Instance/Node Failure and Recovery ..

5 GENERAL AND TROUBLESHOOTING NOTES .
5.

1 Database
5.1.1 Oracle Database Listeners
5.1.2 General Recommendations
5.1.3 Password Management ..
2 Backups.....
5.2.1 Database Backups
5.2.2 Disk Backups .....
5.3 Partition Management
5.3.1 Introduction
5.3.2 Assumptions...
5.3.3 Overview...
5.3.4 Troubleshooting
5.4 Standby Databas«
5.4.1 Introduction
5.4.2 Assumptions..
5.4.3 Troubleshooting
5.5 Oracle Goldengate ..
5.5.1 Introduction
5.5.2 Assumption:
5.5.3. Shutting Down & Starting up Goldengate for Baseline Application .
5.5.4 Troubleshooting ..
5.6 SSC Transaction Correction Tool
5.6.1. BRDBX015 — Transaction Correction Tool
5.6.2 BRDB Clear Stock Unit Lock (clear_su_lock.sh).
5.6.3 BRDB Clear Rollover Lock (clear_ro_I lock: sh)
5.6.4 BRDB Update Outstanding Recovery Transaction Tool ‘upd. rvy_txn.sh)
5.6.5 BRDB Branch & Stock Unit Financial Year Update (upd_ro_fad_fyr.sql
5.7 BRDBC004 Archival/Purge Logic ..
5.8 BRDB Software Updates/Installation
5.9 Querying/Updating BRDB/BRSS during the online day
5.10 BRSS_GEN_REP/GREPX00[1I2] Empty File Recovery

6 APPENDIX A —- STANDBY DATABASE

6.1. Shutdown Goldengate
6.2. Oracle Data Guard Broker (DGMGRL) Failover.
6.3 SQL*Plus Failover...
6.4 Standby Database Re-instantiation (BDS-to-BDB)
6.4.1 Tripwire Configuration ....
6.5 Opening Standby Database “READ ONLY” .
6.6 Standby Cluster — Software Installation
6.7. Standby Database - Manual Re-instantiation Procedure
6.7.1 AUDIT Files Prior to Failback:
6.7.2 Database.. .
6.7.3 AUDIT Files After Failback...
6.7.4 Reinstall Oracle FAN_EVENT ON BDB
6.7.5 Stopping Goldengate on BDS prior to failback .

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. 206
. 206
. 207

6.7.6 Starting Goldengate on BDB after failback
6.7.7. RMAN CATALOG RESYNC......
6.7.8 CONTROLFILE SNAPSHOT RESYN'

207

. 208
. 208
. 208
. 208
. 209
. 209
210
210
.211
211
211
212
212
213
215
215

7 APPENDIX B — BRANCH SUPPORT.
7.

1 Managing Goldengate Lag ..
7.4.4 Context and Assumption:
71 Lag Evaluation and Escalatio
7.2 Goldengate DML Behaviour on OPS$BRDB Table:
7.3. Data Aggregations .....
7.4 Table of BRSS Host Processes
7.5 BRSS Scheduling...
7.5.1 Schedule BRSS_TRACE_STOP1
7.5.2 Schedule BRSS_SOD ...
7.5.3 Schedule BRSS_CLR_BRANCH.
7.5.4 Schedule BRSS_TRACE_STRT1
7.5.5 Schedule BRSS_JRNL_TRACE1
7.5.6 Schedule BRSS_-DXC....
7.5.7 Schedule BRSS_GEN_REP.
7.5.8 I Schedule BRSS_ORA_STATS.
7.5.9 Schedule BRSS_ADMIN
7.5.10 Schedule BRSS_START_BKP . - 216
7.5.11 Schedule BRSS_BACKUP_0 .217
7.5.12 Schedule BRSS_BACKUP_1 -217
7.5.13 Schedule BRSS_STARTUP .. -217
7.5.14 Schedule BRSS_COMPLETE 218
7.5.15 Schedule BRSS_MONITOR .. 218
7.5.16 Schedule BRSS_SAN_STRT - 219
7.5.17 Schedule BRSS_SANITISE . 219
7.5.18 Schedule BRSS_SAN_STO! 221

8 APPENDIX C — TRANSACTION CORRECTION TEMPLATES

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0.2 Document History
Associated Change
0.1 22™ June 2009 Initial Version N/A
02 18" September 2009. I First major update to all sections N/A
03 23" October 2009 Updated with schedule details and other information. N/A
' Updated with general review comments and additions to
04 29" October 2009 Streams and Standby procedures. NIA
05 29" October 2009 Updated with Streams related information. N/A
1.4 5% November 2009 Added new Hydra functionality cP404
12 12" January 2010 I Added Transaction Acknowledgement copy. cP 49148
PC0191404,
' ‘Added stock unit unlock, update outstanding recovery :
1.3 18" January 2010 PCO191168,
xn and branch rollover unlock functionality pooleoos
14 17" February ‘Added process BRDBX035 PC0194351
h Couple of corrections plus adding bookmarks for
18 17 March 2010 schedule document hyperlinks NIA
Couple of corrections plus adding bookmarks for
16 17 May 2010 schedule document hyperlinks NIA
a PC0200577,
17 28" June 2010 ‘Added BRSS schedule, TT/GREV changes peosb001s
18 9 July 2010 ‘Added manual startistop feed commands NIA
Corrections due to review process (comments from
" SSC, ISD), section added for service outages, changes
19 20" October 2010 I 16 recovery, changes to BRDB schedules (remove PC0203999
HYDRA)
‘Added AE! Near-Real Time Interface.
New Sections — cp491
2.3.2.2, 2.4.2 through to 2.4.2.4
4.40 27 October 2010 _I Updated Sections —
2.2, 2.3.2, 2.34, 2.53
+ —- os + +
Updated Transaction Correction templates (all templates I PC0195962
in Section 7 — Appendix C)
Changes due to ISD review
1 17" December 2010 I Changed BRDBX005 details to match new NIA
implementation
2.00 3rd February 2011 I Document status set to ‘APPROVED’ N/A
Release 4 branch closure process BRDBX037 sh, new
associated schedule + description
24 ‘oth February 2011 I eMpB -> BRDB description update CP585, CP510
TPoS - new table added
Release 4 changes to BRDB purge process PCO208406
[BRDBC004}
23 19 May 2011 Reloase. 4 Capacity Management Reporting solution in I oogag
Release 5 BRDB Transaction Confirmation feed to cP629
APOP (new Host Interface feed)
24 26" May 2011 Release 5 Post Office Essentials CP582
Post Office Address File Processing and other CP633
25 ‘August 2011 amendments including Approver/Reviewer matrix
updates.
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Summary of Char

3.0 21" September 2011 I Document status set to ‘APPROVED’ NIA
3.4 26" September 2011 I Release 05.50 Client File Delivery changes P0605
3.2 27" October 2011 Interim updates relating to Releases 05.14 — 05.50 NIA
35 29° January 2012 Correcionslupdates besed on review comments for P0605
40 44” February 2012 I Document status set to ‘APPROVED' NIA
44 27" February 2012 I Updates on Standby failover procedure. 6.1(6a) PC0214200,214299
42 48" June 2012 Daemon feed monitoring process BRDBCO41 cp741
43 28" June 2012 Failback audit file steps PC0218160
4414.5 41 Jan 2013 Branch financial year update script cP859
46 5" Fob 2013 Corrected parameters for CP859 cP859
az 25" Feb 2013 Local Collect And Return P0911
48 25" Feb 2013 Sorter updates for Collect and Return (section cP0911
49 4" Mar 2013 Collect and Return Streams refresh steps P0914
4.40 22" Mar 2013 Collect and Return update for BRDBC058 P0914
ait 46” May 2013 For review cP0911
4.12 ie May 201 3/10” I Corrections due to 4.11 review NIA
5.00 21% June 2013 Document status set to ‘APPROVED’ NIA
54 30" July 2013, Extended Trading Hours cP0875
52 49" August 2013 Updated for comments received
54 28" July 2014 Royal Mail Extended Data reports P1318
Further updates for Release 12 upgrade to Oracle 11g. I CP0938, CP1318
55 7 November 2014 I Added procedure for regenerating PSE files (section
3,94.3.2)
60 45" January 2015 Issued for Approval
Update on STANDBY Section to Stop TWS House Pcoz40668
keeping and backups from running on standby. And to
61 06" February-2015 I resync RMAN catalog once Failed back to original

Configuration. Update to Schedule sectiona dding
RMANbackup schedule

62 19-February-2015 Update comments
7.0 20 February 2015 Issued for Approval
‘» Update on Standby section to reinstall Oracle Fan Event I PC0217938
mA 24° Mareh 2015 Handler in BDS Hosts and Comments Update
72 02% April 2015 Update comments and for Approval NIA
8.0 45-Apr-2015 Approval version
BRDBC060 NRT BAP Daemon P1519
81 24-July-2015 Win in Mails changes CP 1472,CP 1539
9.0 21-Aug-15 Updated review Comments. Submitted for approval
a4 48-Nov-2015 Changes for HNG-A Gaps (BRDBC062) cP 1653
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Updated for comments received (section 3.105).
92 14-Dec-2015 Corrected cross references (various) and sorted list of
associated documents (section 0.4).
10.0 14-Dec-2015 Version for approval.
Updated 6.6.1 Renamed Title, corrected path to
audit_stdlist.sh, stated invocation should be 2 days after
fallback
Updated 6.6.4 Corrected path from _brdb to brdb
Updated Table 3: Data Guard Failover Procedure,
10.1 03-Feb-2016 corrected
‘Added new section 6.1 for shutting down Goldengate
Updated 6.2 step 8, added DELCRED command
Added new section 6.7.5 (Goldengate)
Added new section 6.7.6 (Goldengate)
‘Added new section for crontab entries to enable backups I PC0249287
and housekeeping after failover.
Also, updated entries for tnsnames.ora to enable Pc0249289
101 te-Feb-2016 BRDBC009 run after failover
. " Updated, RMAN configuration for controlfile snapshot
after re-instantiation
Delete blackout information. Not required anymore. It
automatically switches when failover occurs.
102 26-Jul-2016 Update Archivelog Policy PC0252015
Update to GG stopping and restart instructions wording
Updated with review comments
103 19-00-2016 Updated:Password change for RMAN and SYS USER I PC0254283
Updated, DBF files to be removed before re-
instanciation of OLD PRIMAY as STANDY,
11.0 03-Jan-2017 Approval version
11.4 16-Mar-2017 Enhanced User Management CP1913,CP 1941
11.2 26-Apr-2017 Revised following review: section 3.107.
12.0 26-Apr-2017 Approval version
12.4 17-May-2017 Credence to Azure Cloud file delivery CP 1955
12.2 01/08/2017 Updates from review
13.0 16/08/2017 Approval version CP 1955
07/09/2017 Updated for HNG-X and HNG-A to CFS Interface P2039
13.1 Implementation changes. Also addressed previous
comments.
13.2 02/10/2017 Draft issue. Address comment received.
14.0 02/10/2017 Issued for approval.
14.4 20/12/2017 ATM Transaction Simplification cP2076
14.2 10/01/2017 Updates from review
15.0 15/01/2018 Issued for approval.
40/04/2018 EUM Horizon Turning Training Controls On & Off CP-2120/ T2442
16.1 Addition of -r optional parameter for recording MSC
reference.
15.2 16/04/2018 Flexible Cash Planning Migration to TransTrack Phase 2 I CP2102
16.0 44/05/2018 Issued for approval cP2102
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Summary of Char

28/11/2018 POLSAP Migration to TransTrackPhase 3 and 4 + (P2229, CP2118,
16.4 Replacing POLSAP Interfaces with Equivalents from P2242
CFS
06/12/2018 Updated: POLSAP Migration to TransTrackPhase 3 and I CP2229, CP2118,
16.2 4+ Replacing POLSAP Interfaces with Equivalents from I P2242
crs
163 07/05/2019 Updated with Comments from Review CP2229, CP2118,
: P2242
17.0 27/06/2019 Approval version CP2229, CP2118,
cP2242
174 48/09/2019 Bulk Device Enrolment ( for PZ & PX ) P2434; CWO_0154
172 01-Oct-2019 BDAS BRSS DATA ACCESS SERVICE HOST DESIGN I CP2318; CT2636
Also updated with comments from review of v17.1
18.0 16-10-2019 For Approval
29-Jan-2020 Changes for APS/TPS decommission as part of Belfast CP2392
18.4 Exit, as per (the withdrawn CP2347) and CP2392 cwo1s9
Activity carried out under Belfast Exit Restart Phase 1
23-Feb-2020 Changes for APS/TPS decommission as part of Belfast CP2347
18.2 Exit to remove old brdb to apsitps jobs and add new
BRDB jobs.
18.3 23-Feb-2020 Updated with Comments from Review cP2347
18.4 48-Mar-2020 Updated with Comments from Review P2347
19.0 27-Mar-2020 For Approval cwois9
03-Apr-2020 Bulk Device Enrolement phase 2. Decouple the direct P2515 - R20.65

interface between SQL Server based EMDB and BRDB.
Instead all Estate information now flows through the
_ EMDB2 interface. The old interface is redundant.
Branch names/addresses now load into BRDB via the
Host RDDS interface instead of the old EMDB package.

20.0 16-Apr-2020 For Approval
28-Oct-2020 To produce one or more Semi-colon separated files for I R20.92,CP2459
20.4 undo payments transactions in payment and banking
service(PBS).
210 11-Dec-2020 Approval version
a4 14-Dec-2020 Interface between the Branch Database and the Amazon I R20.94,CP2459
Web Services PostgreSQL DRS application (DRS2)
220 28-Jan-2021 Approval version R20.94,CP2459
11-Feb-2021 Updated Goldengate password reset process in the

following areas:

224 Section 6.2, part 8
Section 6.7.7
30-Jun-2021 Transaction Correction Tool - Decommissioning CP2707,PC0295133
222 Need to remove all references to the TC tool is
described in Section 5.6.1 and Appendix C
23.0 23-July-2021 Updated following comments from SSC. Approval CP2707,PC0295133
version.
234 28-Jun-2022 Belfast BRSS PCI Sanitisation P7367
240 29-Jun-2022 Approval version P7367
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Version No. ummary of Ch
284 22-Aug-2022 Removal of jobs that copy payment card and banking cwoo462
transactions to DRS
25.0 01-sep-2022 Approved
254 04-Oct-2022 Added section 3.9.2.2 (BRDB_TO_EMDB2 deadlock) I PC0288667
- and referenced KBA McLaughlinD2617J
260 09-May-2024 Approval version

0.3 Review Details

Review Comments by

gareth. seemungal¢,_ on
PostOfficeAccountDocumentManagement¢

Review Comments to :

Mandatory Review
Role
ssc

Name

Adam Woodley; sscdmi_

Application Delivery Development

Pavan Vejendla

Business Architecture & Requirements

Pete Jobson; Gareth Seemungal

Unix Team

Role

Andrew Gibson

Optional Revie

Name

DTS — NI Oracle Support

Stuart Johnston

DTS —NI Oracle Support

Niall McKeefry

HNG-X Host Bridge Team Lead

Gyan Patel

HNG-X Host Development

Akshyakumar Nahak

HNG-X Host Development

Prashanta Behera

Test Architect

Mark Ascott

Problem & Major Incident Management

Steve Bansal; POA DutyManager

SMC Team

Network Operations Manager

for Information
ibution list to a minimum

Iss
d

Position/Role

Please restrict this

Chris Harrison

Name

Ravula Rajaramana; GO9D-POA_SMC& GRO

(*)

Reviewers that returned comments

0.4 Associated Documents (Internal & External)

ference Version Date Title Sour
PGM/DCM/TEM/0001 Fujitsu Post Office Account HNG-X Document Dimensions
(DO NOT REMOVE) Template
DES/APP/DPR/0671 AEI Near-Real Time Design Proposal Dimensions
DES/APP/HLD/0020 Branch Database High Level Design Dimensions
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DES/APP/HLD/0021 Branch Database Scheduling High Level Design _I Dimensions
DES/APP/HLD/0023 Branch Support Database High Level Design Dimensions
DES/APP/HLD/0025 Branch Support Database Scheduling High Level I yi vensions
DES/APP/HLD/0732 NRT Interface Agent High Level Design Dimensions
DES/APP/HLD/2905 HNG-X PINPad Key Status High Level Design Dimensions
DES/SYM/HLD/0012 SDAM Horizon Support High Level Design Dimensions
DEV/APP/LLD/0011 Goat Branch Database Gathering Optimiser Dimensions
DEV/APP/LLD/0050 BRDB Host System Interfaces Low Level Design I Dimensions
DEV/APP/LLD/0151 Branch Support Database Low Level Design Dimensions
DEV/APP/LLD/0152 Branch Standby Database Low Level Design Dimensions

‘Schema Definition for the Branch Database,
DEV/APP/LLD/0199 Standyby Branch Database and Branch SupportI Dimensions

System

Host BRDB Update Outstanding Recovery 7
DEV/APP/LLD/0204 Transaction Tool Low Level Design Dimensions
DEV/APP/LLD/0802 tow Level Decor Time Service Interface - I dimensions
DEV/APP/LLD/1230 BRDB/BRSS Branch Closure and Archive Process I Dimensions

BRSS Host: Data Aggregation and De- .
DEV/APPILLD/1394 normalisation Low Level Design Dimensions
DEV/APP/LLD/1505 BRDB extemal txn processing BRDBCO51 LLD Dimensions
DEV/APP/LLD/2187 Procescing LED Event Daemon Dimensions
DEVIAPP/LLD/2789 vow Levi Deco BAP Daemon Processing I pinensions
DEV/APP/LLD/2917 Host BRDB Pin Pad Key Loader Low Level Design I Dimensions
DEV/APP/LLD/3347 Host BRDB ForgeRock Loader Low Level Design I Dimensions
DEV/APP/LLD/3390 Host BROE To Credence File Generation And Dimensions
DEV/APP/LLD/3419 Moar anraa File Generation And Dimensions
DEV/APP/LLD/3461 Host BRDB ATM Operations Simplification LLD Dimensions
DEV/APP/SPG/2469 Sipot Gua Replication Operational Dimensions
REQIAPP/AIS/1833 Telium PIN Pad Key Injection API Dimensions
SVM/SDM/OLA/1855 ore inconne weoment between Fujitsu Services Dimensions
DEV/APP/LLD/3850 Host BRDB Bulk Device Enrollment LLD Dimensions

Branch Support Database (BRSS) to Data Access 7
DES/APPIIFS/3711 Server (BDAS) Interface Specification Dimensions
DES/APP/AIS/3718 BRSS Data Access Server (BDAS) to Branch Hub Dimensions

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Unless a specific version is referred to above, reference should be made to the current approved
versions of the documents.

0.5 Abbreviations

Abbreviation Definition
ACE Cisco Application Control Engine
ACFS ASM CLUSTER File system
AEI Application & Enrolment Identity
APOP Automated Payment Out Pay
ASM Automatic Storage Management
BAL Branch Access Layer
BDB Acronym for Branch Database
BDS Acronym for Branch Standby Database
BKID Banking Key Identifier
BLCS Branch Lookup and Confirmation Service
BLOB Binary Large Object
BOAT Back Office Application Tower
BRDB Branch Database Oracle SID
BRS Acronym for Branch Support Database
Cl P2a Channel Integration Phase 2a
BAP Barcoding All Parcels
CRS Oracle Cluster Ready Services
cws Collect & Return Web Service
cws Collect & Return Web Service
cwc Cash Web Community
C&R Collect & Return
DBFS. Database File System
EUM End User Management
FAN Oracle Fast Application Notification
FSA File Staging Area
GREV Guaranteed Reversals
HLD High Level Design
ITM IBM Tivoli Manager
JSN Journal Sequence Number
LCR Logical change record (generated by the Goldengate capture process)
LPAN Logical Processing Area Network
NAS Network Appliance Storage
NPS Network Persistant Store
NRT Near-Real Time
OCR Oracle Cluster Registry
OGG Oracle Goldengate
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Definition

Processing Area Network

Pin Pad Identifier

Post Office Data Gateway

Oracle Remote File Server (a process)

Red Hat Enterprise Linux

Oracle Recovery Manager

Storage Area Network

Oracle System Change Number

Schedule High Level Design

Smart Metering (NRT agent)

Structured Query Language

Session Sequence Number

IT Track & Trace

USN User Sequence Number (in the context of the counter user)
PZ Payzone

PX ParcelShop

BDAS Branch Data Access Server

0.6 Glossary

BladeFrame

Term Definition

A BladeFrame is a chassis which contains processing blades (pBlade) and control
blades, as well as integrated interconnect and power connections. The BladeFrame
is connected to networks and storage with fully redundant cables.

Branch Access Layer

The middle-tier that carries out the data storage, retrieval and transfer on behalf of
the Counter.

Cluster

A cluster is a group of loosely coupled computers that work together closely so that in
many respects they can be viewed as though they are a single computer. Clusters
are usually deployed to improve performance and/or availability over that provided by
a single computer,

Credence

This is a management information service that belongs to POL’s Back Office
Application Tower. For the purposes of this document, the main Credence
application is supported by Accenture

Curricula

Used to describe a group of courses that a user may take in order to be
qualified to sell a particular set of Post Office products. Post Office
reference data mastered in MDM will provide Horizon with the association
between a Curricula and the group of Restricted Products that this
Curricula allows the user to sell

Database

‘A collection of records stored in a systematic way. The software used to manage
and query records is known as the Database Management System. This document
uses the term ‘Database’ to cover both meanings.

ForgeRock

ForgeRock Identity Management System

Host System

The collection of host systems including DRS, NPS, RDDS and RDMC.

Hydra

Phase covering the dual-running of Horizon and HNG-X

Instance

A database instance — this is composed of memory structures and the Oracle
background processes that run on a server.

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Term Definition

Node Any device connected to a network such as a server. In the document, the term
‘Node’ includes the Oracle Instance.

Oracle Goldengate Database replication software, superceded/replaced Streams as Oracle's strategic
replication solution

pBlade A processing blade which contains processors and memory, but not network or disk
devices.

pServer A logical representation of a pBlade.

Real Application Clusters I An Oracle Real Application Cluster is a group of loosely coupled computers that work
together closely so that in many respects they can be viewed as though they are a
single computer. Clusters are usually deployed to improve performance and/or
availability over that provided by a single computer.

0.7 Changes Expected

Changes

Changes from time-to-time in subsequent versions of the all HLDs and LLDs may require changes to this
document.

0.8 Accuracy

Fujitsu endeavours to ensure that the information contained in this document is correct but, whilst every effort is made
to ensure the accuracy of such information, it accepts no liability for any loss (however caused) sustained as a result
of any error or omission in the same.

0.9 Information Classification

The author has assessed the information in this document for risk of disclosure and has assigned an information
classification of FUJITSU RESTRICTED (COMMERCIAL IN CONFIDENCE).

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1 Introduction
1.1 Document Overview

This Support Guide details information in support of the Branch Database solution by documenting the
operational processes that run for the application and in support of the infrastructure surrounding the
application. Procedures for supporting and troubleshooting the Branch Database solution are also
included.

The Branch Database has been designed to be able to fail over to a standby server in the event of a
disaster but requires operator intervention because of the inherent complexity of the solution. Relevant
procedures are provided for this purpose.

The Branch Support Database has been designed as a data store for support personnel. Keeping this
database in step with BRDB is very important, the BRDB HLD indicates that the Branch Support
Database should not lag BRDB by more than 15 minutes.

The BRDB schedule must run once for each and every calendar day. BRDB keeps a track of the current
working day, in order to guarantee that data is correctly stored, processed and replicated.

Text which is highlighted in yellow like this indicates important information that should be noted.

1.2 Scope

This document is to serve as guide in support of the Branch and the Branch Support Databases. It is not
a build manual, nor does it explain all the inner workings of Oracle or the operating system. Guidance for
important tasks and troubleshooting scenarios are also included.

It is also to be noted that much of the detailed information for the support guide has already been
documented in the associated specifications and designs. The main sources for this information are the
BRDB High Level Design [DES/APP/HLD/0020], the BRSS High Level Design [DES/APP/HLD/0023] and
the BRDB Low Level Design [DEV/APP/LLD/0151].

1.3 Assumptions
This Support Guide assumes the Branch Database has been successfully built and is in operation.

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2 BRDB Host Processes
2.1 Approach used for Support Guide

Much of the relevant information for this section of the support guide has already been documented in the
associated specifications and designs. The main source of information is:

The Branch Database High Level Design (DES/APP/HLD/0020)

The relevant information in this reference is already presented under repeating headings for the
processes (i.e. the same headings for each process in turn), making it ideally suited for use as a support
reference. This section of the document mainly serves to identify the relevant information, and indicate
where it can be found. Pertinent information that is not covered by the existing documents has been
added as appropriate.

The relevant process section of the Branch Database High Level Design is Section 7.2 - Host Processes.

For further information on the Host Processes and their integration in the overnight schedule, see Section
3- BRDB Scheduling.

2.2 Table of BRDB Host Processes

The following table lists the current Branch Database Host processes, a brief description of each and the
names of the executables used to run them. The process name corresponds to the name that is
registered in table BRDB_PROCESSES and, where applicable, the name that is used to control
processing via table BRDB_PROCESS_CONTROL.

1. I BRDBCOO1 BRDBCO01 Start of Day

2. I BRDBCOO2 BRDBCO002 Message Journal Auditing

3, I BRDBX003.sh BRDB_CNTR_REF_FROM_RDDS BRDB Counter Reference Data from
RDDS feed

4. I BRDBX003.sh BRDB_EMDB2_INTERFACE BRDB Estate Management Interface feed

5. I BRDBX003.sh BRDB_DCS_TXN_TO_DRS. BRDB DCS transactions to DRS feed

7. I BRDBX003.sh I BRDB_HOST_REF_FROM_RDDS BROB Host Reference Data from RDDS
feet

8. I BRDBX003.sh I BRDB_MEMOS_FROM_RDDS BRDB Desktop Memos from RDDS feed

9. I BRDBX003.sh I BRDB_NWB_TXN_TO_DRS BRDB NWB transactions to DRS feed

10. I BRDBX003.sh_ I BRDB_REV_TXN_TO_NPS BRDB Reversal Records to NPS feed

11, I BRDBX003.sh_I BRDB_TT_TXN_TO_NPS BRDB Track and Trace Records to NPS
feed

12, I BRDBX003.sh__I BRDB_TXN_CONF_TO_APOP BROB Transaction Confirmation to APOP
feet

13, I BRDBX003.sh I BRDB_APS_NRT_PROCESS Deamon task Copy AP Transaction data to
BRDB_APS_MC_Txns

14, I BRDBX003.sh_ I BRDB_EXT_APS_COPY Copy external AP Transaction data to

BRDB_APS_MC_Txns

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BRDBX003.sh_ I BRDB_SSK_TXN_TO_DRS2 Selects non-horizon transactions from
15. BRDB_RX_DCS_TRANSACTIONS table
and delivers them to DRS2.
BRDBX003.sh_ I BRDB_ETU_TXN_TO_DRS2 Selects electronic top-up transactions from
16. BRDB_RX_NWB_TRANSACTIONS table
and delivers them to DRS2.
BRDBX003.sh I BRDB_PBS_TXN_TO_DRS2 Selects all transactions from
17. BRDB_RX_PBS_TRANSACTIONS table
and delivers them to DRS2.
18. I BRDBCOO4 BRDBCO004 Audit, Archive, Purge
19. I BRDBX005.sh I BRDBX005.sh Gather Optimiser Statistics
20. I BRDBX006.sh I BRDBX006 File Housekeeping
21. I BRDBX007.sh BRDB_CUMU_TXN_AGGR Data aggregation for daily cumulative
summary
22. I BRDBX007.sh__I BRDB_NON_CUMU_TXN_AGGR Data aggregation for daily summary
23, I BRDBX007.sh_ I OVERNIGHT_CASH_ON_HAND Data aggregation to calculate ONCH
figures.
24, I BRDBX007.sh_ I RAISE_FEED_DATA_EXCEPTIONS Inserts into operational exceptions if Feed
data exceptions
25. I BRDBCOO8 BRDBC008 Check Job Completion
26. I BRDBCOO9 BRDBC009 End Of Day
27.I BRDBXO11.sh_ I BRDBX011 Updates system parameters
28, I BRDBX011.sh_ I BRDB_APS_NRT_PROCESS Deamon task Copy AP Transaction data to
BRDB_APS_MC_Txns
29. BRDBX015.sh__I None Transaction correction tool
N Redundant ommissioning
30. as
y None
32. sioning
33. ioning
34. I BRDBX031.sh_ I BRDBX031 Reset JSN, USN and SSN
38. I BRDBCO33 BRDBC033 Transaction Correction Journal Auditing
36. Redundant since R2 decommissioning
4
Redunda
37. H M

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39. I GREPX001.sh I GREPX001 Create generic views for reporting
40. I GREPX002.sh_ I GREPX002 Create generic reports
PKG_BRDB_NR I BRDB_NRT_TXN_TO_AGENT BRDB Near-Real Time Service Interface to
41. I T_TXN_TO_AG Agents
ENT
42. I BRDBX036.sh I BRDBX036 Athene - performance/graphing tool
43, I BRDBX037.sh I BRDBX037 BRDB Branch Closure Process
BRDB_CLR_BRANCH_DATA
BRDBC038 BRDBC038_PAF_FROM_CD PAF File Registering Daemons
44. BRDBC038_PAF_ADD_LOAD
BRDBC038 BRDBC038_POE_FROM_POLSAP I POE File Registering Daemon
45.
4g, I BROBCO38 BRDBC038_PS_FROM_FDG CFD File Registering Daemons
BRDBC038_PG_FROM_FDG
47, I BRDBC039 BRDBC039 POE PDF Import process (invoked by
BRDBCO38)
4g, I BRDBCO40 BRDBC040 PAF Import process (invoked by
BRDBCO038)
4g, I BROBCOS1 BRDBC051_LOAD_TXNS CFD Import Process
50, I BRDBCOS2 BRDBC052_TXN_ERRORS_PS CFD Error Process
BRDBC052_TXN_ERRORS_PG
51. I BRDBX053.sh_I BRDBX053_POST_EXT_TXNS CFD Posting Process
52, I BRDBX007.sh_ I LAST_TRADING_DATE Set last trading date for branches in
BRDB_STOCK_UNIT ASSOCIATIONS
BRDBC041 BRDB_FEED_MON Monitor daemon feeds identified by
53. BRDB_HOST_INTERFACE_FEEDS.USE_
. MONITORING = 'Y"
54. I BRDBCOSS BRDBC055 Branch-Full Event Daemon
55. I BRDBCO5S6 BRDBC056 Branch-Full End Of Day
58. I BRDBCOS7 BRDBC057 Items On Hand
57, I BRDBCO38 BRDBC038_CR_LOAD1_BRDBC058 _I Paystation C&R File Registering &
BRDBC038_CR_LOAD2_BRDBC058 Invocation Daemons
58, I BRDBCOS8 BRDBC058 Paystation C&R Processing (invoked by
BRDBCO038)
59. I BRDBX042.sh_ I BRDBX042 OGG Heartbeat process
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60. I ogg_monitor.sh I OGG_MONITOR OGG process monitoring script

61. I BRDBCOGO BRDBCO60 NRT BAP Agent Daemon

62. I BRDBX061.sh I BRDBX061 Mails Despatch Simulator

63. I BRDBCO62 BRDB_PPK_FROM_KSN KSN Pin Pad Keys Load Process

64, I BRDBCO38 BRDB_EUM_FORGEROCK_LOAD I EUM ForgeRock File Registering Daemon

ER

65. I BRDBCO66 BRDBCO66 EUM ForgeRock Loader Daemon

86. I BRDBX063.sh I BRDB_TO_CREDENCE Credence files generation

67. I BRDBX064.sh_ I BRDBX064.sh Credence files zipping

68. I BRDBX065.sh_I BRDBX065.sh Credence error files reporting

69, I BRDBX068.sh I BRDB_TO_CFS, Generate CFS interface files

BRDB_CFS_RECON

70. I BRDBX069.sh__I BRDBX069_BTF, BRDBX069_BTR_I Zip and deliver CFS interface files

71. I BRDBX070.sh_ I BRDBXO070.sh Check for CFS error files

72. I BRDBCO38 BRDB_AT_LOAD ATM File Registering Daemon

BRDBX067.sh Invoked by BRDBC051 Filter ATM file and splits single ATM file

73. into a number of text files in Oracle
directory.

74. I BRDBXO71.sh I BRDBX071_CREATE_BOI_FILE Create ATM daily Report file

75. I BRDBCOS1 BRDBC051_LOAD_AT_TXNS ATM Import Process

76. I BRDBX072.sh I BRDBX072_COH_FILE_TO_CWC_I Cash On Hand Interface File to CWC

77. I BRDBX072.sh_ I BRDBX072_CIP_FILE_TO_CWC. Cash In Pouch Interface File to CWC

78. I BRDBX072.sh I BRDBX072_PAY_FILE_TO_CWC__I Cash Out Payment interface File to CWC

79. I BRDBX072.sh_ I BRDBXO72_DEP_FILE_TO_CWC__I Cash In Payment interface File to CWC

80. I BRDBCO73 BRDBC073_LOAD_TC Transaction Correction File From CFS

81. I BRDBCO74 BRDBC074_PLO_LOAD Planned Order File from CWC

82. I BRDBCO75 BRDBC075_RDC_LOAD Replenishment Delivery Notice File

83. I BRDBCO76 BRDBC076_PCL_TO_CWC Pouch collection file to CWC

84. I BRDBX083.sh_I BRDBX083 BTD FRT file creation Process

85. I BRDBCOS4 BRDBC084 Process TA files

86. I BRDBCO85S BRDBCO085 Create Missing APS Directories

87. I BRDBX086.sh I BRDBX086 APS - Validate and reversals processing
package

88, I BRDBX087.sh I BRDBX087 To call Client Transmission Summary
package

89. I BRDBX088.sh_I BRDBX088 Type X to Type G transformation

90. I BRDBX089.sh I BRDBX089 Populating reconciliation total
(BRDB_APS_RECON)

91. I BRDBX090.sh_I BRDBX090 APS Quarantine Report

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To call the BRDB APS file creation
processes

BRDBX091

92. I BRDBX091.sh

BRDBCO092 BRDBC092_PBS_UNDO To produce one or more Semi-colon
93. separated files for undo payments
transactions.
Table 1: Branch Processes
Note

At the time of writing, the processes/executables marked with an asterisk (*) in the table above have not
yet been added to the High Level Design document, and therefore do not have the support information
available for reference. They have been included here for completeness and early notification (rather
than waiting until the details have been added to the design document).

Unlike other Host processes, PKG_BRDB_NRT_TXN_TO_AGENT does not get executed by any script

in the Batch Database schedule. Instead, NRT Agents directly access the package as detailed in

subsequent sections.

2.2.1

BRDB Environment Variables

The following set of environment variables are relevant for the BRDB batch users which are used by
TWS when calling batch jobs. The table below is a representation of brdbbiv1. and includes only BRDB

application related variables.

Environment Variabl

BRDB_EXCP_USER

lable Value

ORAEXCPLV/EXCPLV123

BRDB_TCT_FILE_TEMP

Japp/brdb/trans/supportworking

BRDB_AUDIT_FILE_TEMP

Japp/brdb/trans/supportworking

NCHOME /opt/netcool
NLS_DATE_FORMAT DD-MON-YYYY
EXPORT_DIR Ivaritmp

BRDB_TCT_AUDIT_OUTPUT

/appibrdb/trans/audit/tctaudit

BRDB_MSU_OUTPUT

Japp/brdb/trans/support/reportoutput

BRDB_ARCHIVE_OUTPUT

/app/brdb/trans/support/archive

BRDB_HOST_AUDIT_OUTPUT

Japp/brdb/trans/audit/hostaudit

BRDB_COUNTER_AUDIT_OUTPUT

Japp/brdb/trans/audit/counteraudit

ORACLE_HOME

Ju01/app/oracte/product/11.2.0/dbhome_1

OMNIHOME JoptInetcooVomnibus
INPUTRC Jetc/inputre
G_BROKEN_FILENAMES 1

ORACLE_SID BRDB1

LANG c
NETCOOL_LICENSE_FILE 27000!
BRDB_CONNECT_STR BRDB

LOGNAME brdbblv1

BRDB_SH Japp_swibrdb/sh
HISTSIZE 1000

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Environm Variable V‘

REPOSITORY /pw/stagonV/repository

LESSOPEN \/usr/bin/lesspipe.sh %s

BRDB_MSU_WORKING Japp/brdb/trans/supportiworking

FAN_EVENT_LOG_DIR Japp_swibrdb/log

BRDB_PROC Japp_swibrdb/c.

SSH_ASKPASS, Jusr/libexec/openssh/gnome-ssh-askpass

BRDB_SQL Japp_swibrdb/sql

EXCP_USER ORAEXCPLV/EXCP123

Table 2: Branch Environment Variables

2.3. BRDB Host Processes - Overview

The BRDB Host processes and how they are implemented fall into 3 main categories:

2.3.1. Individual Programs

These are individual shell scripts or Pro*C programs that perform a specified task. Typically, they have
been migrated (with minimal change) from existing Horizon processes. e.g. “Start of Day” (BRDBC001),
“Audit, Archive Purge” (BRDBC004) and “File Housekeeping” (BRDBX006). They are invoked by a direct
call (from a Linux shell) to an executable.

2.3.2 Interface Feeds
2.3.2.1. Host Interface Feeds

These are new for the Branch Database, and load data between the BRDB and the legacy Host systems
(in both directions). There are n number of different Feeds, with each being performed by a separate,
specific database package. All of the Feeds have a common interface/parameter list and are invoked via
a single shell script (BRDBX003.sh). The first parameter passed to this script controls which Feed
process (packaged procedure) is executed.

For example, Table of BRDB Host Processes shows that the Feed of BRDB Counter Reference Data
from RDDS , is performed by a call to BRDBX003.sh with a first parameter of
“BRDB_CNTR_REF_FROM_RDDS’.

The corresponding database packages are named according to the following convention:
PKG_<Feed name> e.g. BRDB_CNTR_REF_FROM_RDDS

See 2.4.1 for feed information and troubleshooting guides.

2.3.2.2 Agent Interfaces

These interfaces were introduced at HNG-X Release 3 to cater for various Near-Real Time (NRT)
Service messages. SMM has been implemented as NRT interfaces within the Branch Database. Unlike
other Host Interface feeds these Interfaces do not get invoked from BRDB batch schedule via shell script
BRDBX003.sh; instead they get invoked directly by NRT Agents connecting to the Branch Database.
Wherever applicable these interfaces re-use feed procedures and exception handling mechanisms that
are common to Host Interface feeds.

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2.3.3 Data Aggregations

The following data aggregation processes exist within the schedule

Aggregation Name

BRDB_CUMU_TXN_AGGR
BRDB_LAST_TRADING_DATE
BRDB_NON_CUMU_TXN_AGGR
OVERNIGHT_CASH_ON_HAND
RAISE_FEED_DATA_EXCEPTIONS

These aggregations are similar to the Interface Feeds in that different processes are invoked via a single
shell script (BRDBX007.sh) with a controlling first parameter. However, they differ from the Feeds in that
the program code is stored in the database as raw SQL or PL/SQL, with no corresponding database
packages.

2.3.4 Support Differences

The differences between the categories outlined above will translate into variations from a support
perspective. For example, issues with database links, synonyms, grants etc. may manifest as package
compilation errors for the Feeds, but run-time errors for the Aggregations.

An invalid Feed package can be re-compiled for verification (before running) after certain problems have
been resolved (e.g. when a missing database link has been restored). A recompilation can be performed
using the “ALTER PACKAGE” command from SQL*Plus:

e.g. ALTER PACKAGE PKG_ BRDB_CNTR_REF_FROM_RDDS;

It is recommended that ‘ALTER SESSION SET GLOBAL_NAMES = FALSE’ is executed prior to
recompiling any BRDB packages.

In contrast, an Aggregation or Pro*C executable cannot be re-validated against the database in advance,
it can only be re-run

Another difference between the categories outlined above concerns the amount of information that is
output when the processes are run. The Interface Feeds and main executables (see sections 2.3.1 and
2.3.2 above) provide the option to specify a debug level in order control the amount of output from within
each process/Feed. Typically, the default debug settings provide milestone information only. However,
should the need arise, for example whilst investigating a possible problem, the amount of output can be
easily increased via meta-data (i.e. without changing the program concerned) - the debug levels are held
as numeric system parameters with a higher number (e.g. 1) producing more detailed output than a lower
number (e.g. 0) - see HLD for further details.

From Support perspective, Agent Interfaces vary from Host Interface Feeds. The extent of 3% line support
required is limited within the Branch Database as operational control lies with the NRT Agents. Within the
Branch Database, support will be confined to any exceptions encountered and archiving of processed
messages.

The Aggregations are more limited in this respect. The mechanism that calls each Aggregation issues
output and has the debug capability, but the Aggregations themselves do not.

Differences relating to the support of the program return codes when a Node/Instance failure is
encountered are detailed in section 2.5.1 Program Return Code.

2.4 BRDB Host Processes — Support Details

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Much of the detailed information required for support purposes is contained in the following sections of
the BRDB High Level Design:

HLD: Section 7.2 Host Processes

This section of the HLD contains details of each of the Host Processes, and has been written with
support requirements in mind. The information is presented under the following headings for each
process:

e Application Type — indicates the programming language in which the module has been
developed e.g. PL/SQL packages, Pro*C etc

e Inputs — lists the input parameters and whether they are mandatory or optional.
e Outputs — indicates the program return codes.

e Location — states the Linux directory in which the executable code resides.

e Scheduling — gives an overview of the scheduling

e Processing details — gives high level details of the processing performed, along with information
on the more important and specific functionality.

e Handling Failures and Rerun ability — gives information on the likely failure conditions, plus
instructions on how to proceed.

Asignificant part of the BRDB daily processing concerns the loading of data between the Branch
database and numerous Host applications (in both directions) by the Host Interface Feeds. Because of
the variety of processing involved, further details are contained in a separate section of the HLD:

HLD: Section 5.3.4 Host Interfaces

This section of the HLD contains detailed information on the data and requirements for BRDB Host
Interfaces. It includes details of the data being processed, the Host applications, and how the data is
selected for processing.

Although much of this information will be too detailed for initial support purposes, it is referenced here in
case more detailed analysis and understanding of a process(es) is required.

2.4.1. Host Interface Feeds — additional support details
This section gives further details and support information on the Interface Feeds:

The Host Interface Feeds have been designed and written to be robust and should therefore require very
little support. For example, all of the Feed processes can simply be re-run (when the underlying problem
has been resolved) if they fail to complete successfully. They all write the details of any ‘show-stopper’
errors to the standard output, as well as logging the necessary information to the operational exceptions
table (BRDB_OPERATIONAL_EXCEPTIONS). Output is also generated under normal circumstances,
providing useful information on the actions performed, time taken etc.

In addition, certain foreseeable issues/events such as a Node or database instance failure have been
catered for within the logic of the Feed programs and the daily schedule.

2.4.1.1 Process Control

Where relevant, the Feeds utilise the existing ‘process control’ functionality — to store information on
when the processes were run and whether they completed successfully etc. Tables
BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information. This
table is also used to enforce requirements such as ensuring that certain processes can only be run once
for a given trading date.

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2.4.1.2 FAD Hashes

As part of the high level design, the processing of the largest volumes of data has been sub-divided - into
FAD hashes (currently numbering 128, ranging from 0 to 127). Under normal circumstances, the
processing of the FAD Hashes is evenly distributed across the Nodes (currently numbering 4) within the
Real Application Cluster (RAC).

2.4.1.3 Node/instance Failure

If one of the Nodes or database instances goes down, the loss is automatically detected and flagged
using Oracle's Fast Application Notification (FAN). FAN then allows the processing that would have
normally taken place on the failed Node to be automatically re-allocated across the remaining Nodes
(when the processes are re-run — see below).

Further details of the FAN event processing are contained in the HLD.

Details of how the failed Node should (when fixed) should be reintroduced to the Cluster (i.e. made
available to the Host processes) are contained within the database support section of this document.

2.4.1.4 Scheduled Re-Run of Multi-Node Feeds

The daily BRDB schedule does not automatically re-run multi-node Feed processes in the event of a
single or multi-node failure. If these processes/jobs were in the state of executing when a node failure is
experienced they will still appear to be executing until such time as the TWS agent re-establishes
communications. Operational support will be notified in the event of such a failure.

Therefore, in order to process any FAD Hashes that have been re-allocated from a failed Node,
Operational support will need to be involved in any intervention.

2.4.1.5 Data Exceptions

One of the high level design assumptions was that because the Feeds load data between internal
systems (to/from the Branch Access Layer and to/from the Host applications) the data being processed
should be error-free. To this end, the Feeds have (where possible) been designed to perform optimally
when this is the case. However, because the unexpected can (and does) happen, many of the Feeds
(where appropriate) incorporate a mechanism to handle any data errors. This means loading the valid
records, whilst writing any exception records to a separate exceptions table for investigation.

In order to prevent such BRDB data errors from going un-noticed, there is a job
(RAISE_FEED_DATA_EXCEPTIONS) within the normal, daily schedule that highlights any such
exceptions by inserting a summary record into the operational exceptions table. This record provides an
alert to the SMC, and includes the following information:

« Number of interface Feeds that encountered a data exception(s)

e Total number of data exceptions

« Processing date on which the exceptions were encountered

« The names of the affected Feeds and how many exceptions each one encountered
e The name of the database table where the exceptions have been stored

e A statement/instruction to indicate that investigation is required.

It should be noted that such exceptions are DATA errors - caused by issues with the data or underlying
specification of the data format - and NOT Feed errors. The presence of a data error(s) will not cause the
Feed process to fail unless the quantity of such errors is significant — the allowable limit is configurable for
each Feed (see ‘Data Exception Thresholds’ below).

The nature of this type of exception means that they are unexpected, and therefore cannot be easily fixed
by a support procedure etc. The correct action from a support perspective is to notify the development

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team of the situation - so that they can investigate the actual data and data specifications etc. in order to
identify where the problem/discrepancy lies. They will also need to determine whether to re-process the
data that could not be loaded, and if so, how it will be done.

2.4.1.6 Data Exception Thresholds

Every feed has a data exception (numeric) threshold stored in BRDB_SYSTEM_PARAMETERS
identified by a parameter name of the form '<FEED NAME>_MAX_DATA_ERRORS'.

BRDBX011.sh can be used to change a threshold value e.g. the following changes the exception
threshold value for the Track and Trace feed to 10,000:

SBRDB_SH/BRDBXO011.sh -n "BRDB_TT_TXN_TO NPS_MAX DATA ERRORS" -t "N" -v 10000
wr MSC I XXXxXXXKXXX

Note: -x is an Optional Parameter for recording the MSC Reference through
which the Parameter is Updated.

2.4.2 Agent Interfaces — additional support details
This section gives further details and support information on Agent Interfaces:

The Agent Interfaces have been designed and written to be robust and should therefore require very little
support. For example, if there are NRT Agent connection failures or node instance failures then NRT
Agents will have to call the initialise method and continue to process NRT service messages. All
procedures within the NRT Interaface return the details of any ‘show-stopper’ errors to the calling NRT
Agent, as well as logging the necessary information to the operational exceptions table
(BRDB_OPERATIONAL_EXCEPTIONS). Since Agent Interfaces are not batch jobs execution output
(stdlist) is not applicable.

On Windows platforms Agent events are written to the Windows Application Event Log whilst on Linux
systems Agent events are written to syslog (See DES/APP/SPG/0002 section 3.1).

2.4.2.1 Process Control

As all the procedures implemented within the package PKG_BRDB_NRT_TXN_TO_AGENT are
independent, atomic and directly accessible by the NRT Agents there is no need for process control
within the Branch Database for Agent Interfaces.

2.4.2.2 FAD Hashes

Similar to Host Interfaces, the processing of the largest volumes of data has been sub-divided - into FAD
hashes (currently numbering 128). Under normal circumstances, the processing of the FAD Hashes is
evenly distributed across the Nodes (currently numbering 4) within the Real Application Cluster (RAC).

2.4.2.3 Node/Instance Failure

If one of the Nodes or database instances goes down, the loss is automatically detected and flagged
using Oracle's Fast Application Notification (FAN). The mechanism then allows the processing that would
have normally taken place on the failed Node to be automatically re-allocated across the remaining
Nodes.

Further details of the FAN event processing are contained in the Branch Database HLD.

Details of how the failed Node (when fixed) should be reintroduced to the Cluster (i.e. made available to
the Host processes) are contained within the database support section of this document.

Details of how the NRT Agents will recover and re-connect to the Branch Database in the event of Node /
Database Instance failure are contained in NRT Interface Agent High Level Design
[DES/APP/HLD/0732].

2.4.2.4 AEINRT Interface

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HNG-X Counters will write NRT Service messages (triggered by AP-ADC data type AssociateNRT) to a
table called BRDB_RX_NRT_TRANSACTIONS in OPS$BRDB schema of the Branch Database. These
NRT messages will be set initially with a processed_yn value of ‘N'. All such unprocessed messages will
be picked up and processed, one by one, by NRT Agents.

NRT Agents — There will be four NRT Agents connecting to the Branch Database through Nodes 1I2I3I/4
respectively. A NRT Agent connecting through a specific BRDB Node will connect to the Branch
Database and access the AEI NRT Interface package using respective database user
LVAGENTUSER({1I2I3/4}. Similarly, while processing NRT messages a NRT Agent will only process
those messages allocated through FAD hash load-balancing for a particular node — this includes Node /
Database Instance failure scenario also.

Processed NRT messages will be set with processed_yn to ‘Y’ and an appropriate processed_timestamp
in BRDB_RX_NRT_TRANSACTIONS table. Such processed messages will be archived based on meta-
data defined in BRDB_ARCHIVED_TABLES.

2.5 Error Logging/Notification

When an error is detected within one of the BRDB Host processes it is highlighted and logged using the
following standard procedures:

2.5.1 Program Return Code

Processes that fail return a non-zero number to the calling environment. Typically, 0 represents.
successful completion, 1 represents a failure and 99 indicates that a Node or Instance failure has been
encountered.

Note

Within the Host processes, two different mechanisms have been used to identify whether an error code
encountered within a program corresponds to a Node/Instance failure:

e Dynamic - The Interface Feeds use a dynamic, meta-data driven mechanism, using
BRDB_ORACLE_ERROR_CODES as a look-up table.

e ‘Hard-coded' - The 2 other categories of Host process (Individual Programs and Data
Aggregations) have fixed (‘hard-coded’) error codes within the programs.

Therefore, if another, ‘new’ Oracle error code is found to correspond to a Node/Instance failure (and
therefore the Host processes need to return a code of 99), the support activity required will differ
accordingly:

For the Interface Feeds, a new record for the error code will need to be added to the look-up table, with
column INSTANCE_CONN_ERROR_YN set to ‘Y’. None of the Feed programs will need to be changed.

For the other processes, the hard-coded list in each affected shell script/Pro*C program will need to be
updated, and each program re-released.

2.5.2 Screen Output

Most of the BRDB Host processes will output the details of an error (what the problem is, where it was
encountered etc.) to the standard output.

2.5.3 Operational Exceptions

When an error is encountered, the details are logged in table BRDB_OPERATIONAL_EXCEPTIONS,
including what the error is and where and when it was encountered. Agent Interfaces also pass the
exception message and Oracle database error code, if applicable, back to the calling NRT Agent.

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2.5.4 Process Control

As with many existing Host applications, most of the BRDB processes use table
BRDB_PROCESS_CONTROL to manage re-starting, and to control whether an invoked process should
be allowed to run. This table can be queried (using SQL*Plus or TOAD) to determine when a process
started and if/when it completed successfully etc. The column
OPS$BRDB.BRDB_PROCESS_CONTROL.PROCESS_NAME will map to those processes listed in 2.2.
This is not applicable for Agent Interfaces.

2.5.5 Feed Data Exceptions

See section 2.4.1.5 (Data Exceptions) for details.

2.6 Troubleshooting

With error logging and notification being detailed in the sections above, the other useful bit of information
is that of troubleshooting failures when the reason for their failure is unclear.

In most cases the logging information displayed in stdout and the exception information available in
BRDB_OPERATIONAL_EXCEPTIONS will suffice in determining the cause of a particular feed (or other
scheduled job for that matter). A very useful way of determining a higher level of detail in the logging
information (and possibly the exception information — however an exception is not likely to change from
the original when executed a second time) is by increasing the DEBUG level of the job/feed in question.
The table BRDB_SYSTEM_PARAMETERS holds a parameter for each of these which will generally be
the naming convention, according to the type of job as follows: -

Feeds: <Feed_Name>_DEBUG_LEVEL e.g. BRDB_TT_TXN_TO_NPS_DEBUG_LEVEL
Jobs: DEBUG_LEVEL_FOR_<Job_Name> e.g. DEBUG_LEVEL_FOR_BRDBCO001

The valid values of the debug level are from 0 to 3, 0 being default logging through to 3 for verbose.
An update to the debug level of a job or feed can be performed as follows: -
Login as a batch user or brdb, execute the following

$BRDB_SH/BRDBXO11.sh -n DEBUG_LEVEL_FOR_<Job_Name> -t N -v Debug_Level-rMSC Reference
(Optional)

Alternatively the following SQL update will alter the debug level:
UPDATE brdb_system_parameters

SET parameter_number
WHERE parameter_name

Be sure to set the parameter back to the default once the more verbose option is no longer required.

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3 BRDB Scheduling

The Branch Database schedule is run each day, and controls how and when most of the processes are
executed. Sections 3.1 to 3.7 describe features of the schedule as a whole, and sections 3.8 onwards.
describe the individual schedules that it is composed of.

3.1 Multi-Instance Batch Jobs

Scheduling HLD: Section 5.2 Common Approach for multi-instance batch jobs

The main BRDB processes are scheduled across the nodes of the Real Application Cluster (RAC). Some
of these processes are simply restarted when a failure occurs, but, most are implemented with built-in
delays and reruns in the case of an initial failure. This approach means that a support call is only raised
when a failure condition persists i.e. after an automatic retry has been attempted.

Please note: Currently, all scheduled processes/jobs will raise an alert upon failure. Therefore in all
cases Operational support will be aware of each failure and respond accordingly.

In the schedule listings from sections 3.8 onwards, only the main jobs which perform the relevant task are
listed. However, they are implemented using a common schedule template consisting of the main job
running on each of the four nodes, and additional jobs to perform the waiting, checking and rerunning, as
per the following table.

Job Name Job Dependency Rerun Action
15_min_wait
Job-Instance-1 On failure continue
Job-Instance-2 On failure continue
Job-Instance-3 On failure continue
Job-Instance-4 On failure continue
Check-Job-Instance-1 Follows 15_min_wait
Check-Job-Instance-2 Follows 15_min_wait
Check-Job-Instance-3 Follows 15_min_wait
Check-Job-Instance-4 Follows 15_min_wait
CHECK_FOR_INTRO Follows 15_min_wait RERUN ABENDPROMPT "One or

more jobs are stuck at INTRO.
Investigate before re-run."

Check-DB-Job Follows Job-Instance-1...4 I On success or failure continue
Job to be run on an active node

15_min_wait_rerun Follows Check-DB-Job

Job-Instance-1-rerun Follows Check-DB-Job On failure continue

Job-Instance-2-rerun Follows Check-DB-Job On failure continue

Job-Instance-3-rerun Follows Check-DB-Job On failure continue

Job-Instance-4-rerun Follows Check-DB-Job On failure continue

Check-Job-Instance-1-rerun Follows 15_min_wait_rerun

Check-Job-Instance-2-rerun Follows 15_min_wait_rerun

Check-Job-Instance-3-rerun Follows 15_min_wait_rerun

Check-Job-Instance-4-rerun Follows 15_min_wait_rerun

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Job Name Job Dependency Rerun Action

CHECK_FOR_INTRO_RERUN I Follows 15_min_wait_rerun I RERUN ABENDPROMPT "One or
more jobs are stuck at INTRO.
Investigate before re-run."

Check-DB-Job-rerun Follows Job-Instance-1...4- I On failure Alert Operations

. rerun
vob to be run on an active node

Schedule-complete Follows Check-DB-Job,
Check-DB-Job-rerun

3.1.1. Rerunning Failed Multi-Instance Batch Jobs
If the built-in rerun of any particular multi-instance job fails then

«the cause of the failure should be resolved

e the job should be rerun on all nodes

e the associated check job should then be rerun on all nodes

3.2 Any Active Node Batch Jobs

Certain BRDB processes can be run on any node of the Real Application Cluster (RAC).

In the schedule listings from sections 3.8 onwards, only the main jobs which perform the relevant task are
listed. However, they are implemented using a common schedule template consisting of the main job
running on each of the four nodes, and an additional parent job to co-ordinate them, as follows:

Job Name Job Dependency Rerun Action
RERUN ABENDPROMPT "Unable to determine an active
JobName BRDB node. Re-run?"
JobName1 Follows JobName STOP ABENDPROMPT “Appropriate Message"
JobName2 Follows JobName STOP ABENDPROMPT "Appropriate Message"
JobName3 Follows JobName STOP ABENDPROMPT “Appropriate Message"
JobName4 Follows JobName STOP ABENDPROMPT “Appropriate Message"

In this approach, once an available node has been selected the jobs defined for the other nodes are
cancelled.

3.3 Branch Database Jobs in other Schedules

(Scheduling HLD: Section 5.5 Branch Database Jobs in other schedules)

Although most of the BRDB processes are called from within the BRDB schedule, there are a number of
BRDB processes called from other application TWS schedules such as RDDS. This section lists the
schedules concerned.

RDDS: Scheduling HLD is DES/APP/HLD/0097
3.4 Monitoring Jobs

The BRDB schedule includes several monitoring jobs. These are jobs which raise an alert if a specified
process has not been completed by a required point in time. These jobs have been collected within a
single schedule, BRDB_MONITOR - see section 3.77 for details.

3.5 Repeating/Daemon Processes
The following are BRDB Host interface feeds that run as ‘daemon’ processes within the daily schedule:

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« Guaranteed Reversals (Feed to NPS)

«Track and Trace (Feed to NPS)

« Transaction Confirmation (Feed to APOP)

e Paystation File Register (File import)

e Post&Go File Register (File import)

« Daemon Monitoring Process (Monitors selected daemon jobs e.g. Track & Trace)
e — Branch-Full Event (NRT)

e Oracle Goldengate (OGG) Heartbeat (executes on one node only)

* Oracle Goldengate (OGG) Process Monitor (executes on one node only)
e BAP NRT Agent

e Track & Trace File Processing Daemon

e BRDB EUM ForgeRock File Register(File import)

e BRDB EUM ForgeRock Loader

After starting, these processes enter a cycle of ‘sleep and repeat’ - where they perform any necessary
processing, then sleep for a pre-defined time before ‘waking’ and running again. Each daemon process is
controlled by a separate system parameter, named after the Feed with a‘ STOP_YN' suffix, as follows:
e¢ BRDB_TT_TXN_TO_NPS_STOP_YN
© BRDB_REV_TXN_TO_NPS_STOP_YN
© BRDB_APS_NRT_PROCESS_STOP_YN
e¢ CR_STOP_YN
© BRDB_TXN_CONF_TO_APOP_STOP_YN
© BRDB_DAEMON_MONITOR_STOP_YN
e BRDB_EOD
¢  PS_STOP_YN
PG_STOP_YN
BRDB_BRANCH_FULL_STOP_YN
BRDBCO60_STOP_YN
BRDB_EUM_FORGEROCK_LOADER_STOP_YN
BRDB_PLO_LOADER_STOP_YN
BRDB_RDC_LOADER_STOP_YN
BRDB_PCL_STOP_YN
BRDB_PCLBI_STOP_YN
¢ BRDB_PDLBI_STOP_YN

oe eee ee

.

When this parameter is set to ‘Y' (from within the schedule using BRDBX011.sh, please refer
DES/APP/HLD/0021 for more details) the daemon Feed process will stop, although it should be noted
that there will be a time delay between setting the stop flag to ‘Y’ and the process actually
terminating. This is because the daemon processes only check the stop flag after ‘waking’ from a sleep
or completing processing.

File import feeds obtain their contro! metadata from table BRDB_EXT_INTERFACE_FEEDS.

Additional metadata concerning the feeds (e.g. sleep time) can be queried in table
BRDB_HOST_INTERFACE_FEEDS as per the following:

SELECT inte

ce_desc, sleep repeat_yn, use_fad_hash_yn, sleep_repeat_secs

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FROM brdb_hos
WHERE inter.

nterfac
. feed_name

‘BRDB_TT_TXN_TO_NPS';

3.5.1 Node Failures

The daemon feed processes have been designed and developed to cope with node/instance failures
automatically. If a FAN event occurs for a node then:

* Database Column OPS$BRBD.BRDB_OPERATIONAL_INSTANCES.IS_AVAILABLE will be set
to 'N' for the failed instance

e View BRDB_FAD_HASH_CURRENT_INSTANCE will automatically redistribute the
FAD_HASHes of the failed node amongst the other operational nodes.

e Each of the daemon jobs reference the view BRDB_FAD_HASH_CURRENT_INSTANCE when
waking from sleep therefore the remaining operational nodes will work on any unprocessed data
from the FAD_HASHes associated with the failed node.

The failed TWS job can be set to SUCC. Refer to 4.3.3 for instance recovery.

3.5.2 Manually Stopping Daemon Processes

N.B. Stopping daemon feeds could result in the breaching of one or more service level
agreements.

If there is a need to stop one of the above daemons manually then running the required TWS job from the
following table will accomplish this:

Feed TWS Job

NPS Track & Trace BRDBX011_PAUSE_NPS_TT_COPY
NPS Guraranteed Reversals BRDBX011_PAUSE_NPS_GREV_COPY

APOP Transaction Confirmation I BRDBX011_PAUSE_APOP_TC_COPY

Paystation File Register BRDBX011_STOP_PS
Post&Go File Register BRDBX011_STOP_PG

Daemon Monitor BRDBX011_PAUSE_DAEMON_MON
Branch-Full Event BRDBX011_PAUSE_BF_TO_BLCS
OGG Heartbeat BRDB_PSTOP_GG

OGG Process Monitor GG_MON_STOP_02

BAP NRT Agent BRDBX011_PAUSE_BAP_AGT
Track & Trace (Collect & Retumn) I BRDBX011_STOP_CR

File Daemon

BRDB EUM ForgeRock BRDBX011_STOP_EUM_LOAD

BRDB Planned Order Process I BRDBX011_STOP_PLO_LOAD
BRDB Replenishment Delivery I BRDBX011_STOP_RDC_LOAD

Notice
BRDB Pouch Collection BRDBX011_STOP_PCL
‘APS NRT Copy Process BRDBX011_PAUSE_APS_NRT_PROCESS
Pouch Collection records to Arrow I BRDBX011.sh -n BRDB_PCLBI_STOP_YN -t T
Stop Job vy
Pouch Delivery records to Arrow I BRDBXO11.sh -n BRDB_PDLBI_STOP_YN-tT
Stop Job vY
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3.5.3

Manually Starting Daemon Processes

N.B. Be aware that there should only be one feed job per instance running for each daemon,
ensure the jobs are NOT started more than once. Duplicate running feeds may result in a number of
unexpected and unpredictable failures (TT and GREV might be subject to deadlocking for example).

If there is a need to restart a stopped daemon manually then running the required jobs (i.e. changing the
start/stop flag and then restarting the daemon process on each node) from the following table will

accomplish this:

Feed TWS Job - Daemon Proc:

NPS Track & Trace BRDBX011_START_NPS_TT_COPY BRDBX003_TT_TO_NPS_1,..4_ NOPAGE"
NPS Guraranteed Reversals I BRDBX011_START_NPS_GREV_COPY I BRDBX003_GREV_TO_NPS_1...4 NOPAGE
APOP Transaction I BRDBX011_START_APOP_TC_COPY BRDBX003_TC_TO_APOP_1...4_NOPAGE
Confirmation

Paystation File Register

N/A (BRDBCO38 sets the start flag)

BRDBC038_PS_FROM_FDG

Daemon Monitor

BRDBX011_START_DAEMON_MON

BRDBC041_BRDB_DAEMON_MONITOR

Branch-Full Event

N/A(BRDBCOSS sets the start flag)

BRDBC0S5_B8F_TO_BLCS_7...4

OGG Heartbeat

N/A (BRDBX042.sh sets the start flag)

BRDB_PSTRT_GG

OGG Process Monitor

N/A (gg_monitor.sh sets start flag)

TBC

BAP NRT Agent

N/A (BRDBC060 sets the start flag)

BRDBC060_BAP_AGT_1...4

Track & Trace( Collect &
Return) File Daemon

N/A( BRDBCO38 CR sets the start flag)

BRDBC038_CR_LOAD2_BRDBC058

BRDB EUM ForgeRock File
Register

N/A (BRDBCO38 sets the start flag)

BRDBC038_EUM_FROM_FORGEROCK

BRDB EUM ForgeRock
Loader

N/A( start flag set by BRDB EUM
ForgeRock File Register)

BRDBC066_EUM_FORGEROCK_LOAD

BRDB TC file Register

N/A (BRDBCO38 sets the start flag)

BRDBC038_TC_FROM_CFS

BRDB TC Loader

N/A( start flag set by TC File Register)

BRDBC073_LOAD_TC

BRDB Planned Order
Register

N/A (BRDBCO38 sets the start flag)

BRDBC038_PLO_FROM_CWC

BRDB PLO Loader

N/A( start flag set by PLO File Register)

BRDBC074_PLO_LOAD

BRDB RDN Register

N/A (BRDBCO38 sets the start flag)

BRDBC038_RDC_FROM_CWC

BRDB RDN Loader

N/A( start flag set by RDC File Register)

BRDBCO075_RDC_LOAD

APS NRT Copy Process

BRDBX011_START_APS_NRT_PROCESS

Pouch Collection records to
Arrow Stop Job

BRDBXO011.sh -n
BRDB_PCLBI_STOP_YN tT -vN

Pouch Delivery records to
Arrow Stop Job

BRDBX011.sh -n
BRDB_PDLBI_STOP_YN +t T -vN

3.5.4

Track and Trace Feed

1 4..4 indicates that the job should be run concurrently on each BDB instance/node

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TT transactions (in table BRDB_RX_TT_TRANSACTIONS) will be flagged with 'Y' in column
PROCESSED_YN once those transactions have been inserted into the remote NPS database. Any
transactions failing to be inserted due to some exception will:

* have the PROCESSED_YN flag set to 'Y' if the exception was due to some data error?,
NPS_DELIVERED_TIMESTAMP will be left as NULL to allow support groups (SMC, SSC,
HOST) time to examine the exceptions before the archive/purge job removes the source rows.

¢ be left unprocessed if the exception is due to a network or instance failure; this allows the row to
be resent once the problem has been resolved (e.g. network is back up, NPS is back up etc)

3.5.5 Guaranteed Reversals Feed

GREV transactions (in table BRDB_RX_GUARANTEED_REVERSALS) will be flagged with 'Y' in column
PROCESSED_YN once those transactions have been inserted into the remote NPS database. Any
transactions failing to be inserted due to some exception will:

e have the PROCESSED_YN flag set to 'Y' if the exception was due to some data error,
NPS_DELIVERED_TIMESTAMP will be left as NULL to allow support groups (SMC, SSC,
HOST) time to examine the exceptions before the archive/purge job removes the source rows

e be left unprocessed if the exception is due to a network or instance failure; this allows the row to
be resent once the problem has been resolved (e.g. network is back up, NPS is back up etc)

3.5.6 Transaction Confirmation Feed to APOP

Transaction Confirmation feed to APOP differs from other Host Interface feeds in terms of transferring
transactions across to the remote APOP Database. Instead of inserting transactions into a target table in
the remote database the feed will invoke a PL/SQL package in the remote APOP Database and pass the
required transaction details as input parameters. The call to the remote PL/SQL package is made for
every unprocessed transaction on a record-by-record basis.

If a successful response is received from the remotely called package then the APOPConfirm transaction
in BRDB_RX_NRT_TRANSACTIONS table will be stamped as processed:

-  processed_yn flag will be set to ‘Y’
-  processed_timestamp will be set to systimestamp
-  update_timestamp will be set to systimestamp
lf an unsuccessful response is received then
-  ‘retry_attempts' value will be incremented by 1
-  update_timestamp will be set to systimestamp

However, the transaction belonging to the unsuccessful transfer will remain unprocessed and the feed
will pick the record up for transfer in its next processing cycle. If the number of re-try attempts exceeds a
set threshold value, as defined by a parameter called
‘BRDB_TXN_CONF_TO_APOP_RETRY_ATTEMPTS' in System Parameters, then the feed will log an
exception in BRDB_HOST_INTERFACE_FEED_EXCP table. Still, the feed will continue to re-process
the transaction in its every processing cycle until the remote PL/SQL package returns a successful
response.

Before an APOPConfirm transaction can be transferred to the remote APOP Database the feed will
perform a set of validations to ensure that the NRT Payload is valid and to ensure that all required
transactional details to be passed as input parameter to the PL/SQL package are available. If any of the

2 As defined in table OPS$BRDB.BRDB_ORACLE_ERROR_CODES where data_error_y
3 As defined in table OPS$BRDB.BRDB_ORACLE_ERROR_CODES where data_error_yn =
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validation check fails then the following attributes will be updated against the transaction and an
exception will be logged in BRDB_HOST_INTERFACE_FEED_EXCP table:

-  processed_yn flag will be set to ‘Y'
-  update_timestamp will be set to systimestamp

‘processed_timestamp' column will be left as NULL to indicate that the transaction was not transferred to
the remote APOP Database. Note that transactions that fail during validation checks won't be re-
processed in the feed's next processing cycle i.e., retry attempt is not applicable to such transactions as
no matter how many times the invalid transactions are re-processed they will fail the validation checks
every time due to invalid NRT Payload content.

Detailed information on this feed is available in the low level design document DEV/APP/LLD/0050.

3.5.7. Paystation File Register

are registered by BRDBC038 and made ready for import by BRDBC051.
3.5.8 Post&Go File Register

are registered by BRDBC038 and made ready for import by BRDBC051.
3.5.9 Daemon Monitoring process

Executable BRDBC041 (runs once per node) monitors all feeds in table
BRDB_HOST_INTERFACE_FEEDS where column USE_MONITORING = 'Y'.

The common feed script BRDBX011.sh package function (PKG_BRDB_FEED_COMMON.run_feed)
invokes a heartbeat function to set an update timestamp in BRDB_HOST_IF_FEEDS_MONITOR with the
current UTC date/time.

BRDBC041 will abend if the following is true:
e <feed> is set to be monitored [BRDB_HOST_INTERFACE_FEEDS.USE_MONITORING ='Y']

* The above feed has been initiated [BRDB_SYSTEM_PARAMETER.PARAMETER_TEXT = 'N'
for <feed_name>_STOP_YN

« The UTC last heartbeat timestamp is earlier than (current UTC minus the
(BRDB_HOST_INTERFACE_FEEDS .feed sleep_repeat_secs +
BRDB_HOST_INTERFACE_FEEDS .timeout_threshold)).

3.5.10 Branch-Full Event Daemon

Executable BRDBC055 (runs once per node) polls new Branch_Full event transactions in table
BRDB_RX_NRT_TRANSACTIONS where column PROCESSED_YN = 'N'.and CLIENT_NAME =
‘BranchFull' and CLIENT_ROUTING_ NAME = ‘BLCS’.

Branch-Full event transactions (in table BRDB_RX_NRT_TRANSACTIONS ) will be flagged with 'Y' in
column PROCESSED_YN once those transactions have been successful inserted into the
BRDB_BRANCH_FULL_EVENTS and written out to the Branch-Full event file.

BRDBC055 will abend if any transactions failing to be inserted into BRDB_BRANCH_FULL_EVENTS or
written to the Branch-Full event file due a Oracle or filesystem error,

3.5.11. Oracle Goldengate Heartbeat Process

The aim of this daemon process (/app_sw/brdb/sh/BRDBX042.sh) is to induce regular 'pings' to the target
replicated system (via OGG). A regular heartbeat allows replication performance to be measured and
helps spot replication failures earlier than would be possible otherwise.

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BRDBX042.sh logs into BRDB and invokes package OPS$BRDB.PKG_BRDB_OGG_HB. The package
updates a single row in table OPS$BRDB.OGG_HEARTBEAT_SOURCE, setting the update_timestamp
to the current date/time every n seconds (where n is system parameter OGG_HB_SLEEP_INTERVAL).
This process will exit when system parameter OGG_HB_STOP_YN is set to 'Y’.

3.5.12 Oracle Goldengate Process Monitor

This daemon process (/u02/goldengate/poa/sh/ogg_monitor.sh) periodically obtains the status of the
relevant OGG processes via OGG commandline program /u02/goldengate/ggsci. The statuses are
inserted into table OPS$BRDB.BRDB_BRSS_GG_MONITORING.

3.5.13 BAP NRT Daemon

BRDBC060 (runs per node) polls new BAP transactions in table BRDB_RX_NRT_TRANSACTIONS.
where column PROCESSED_YN ='N' and CLIENT_NAME = ‘PS2DBarcode' and
CLIENT_ROUTING_NAME = ‘POLBAP’.

BAP event transactions (in table BRDB_RX_NRT_TRANSACTIONS ) will be flagged with 'Y' in column.
PROCESSED_YN once those transactions have been successful extracted and written out to the
Pre_Advice file.

BRDBC060 will abend if any transactions failing written to the Pre_Advice file due a Oracle or filesystem
error.

3.5.14 EUM ForgeRock File Register Daemon

EUM ForgeRock files(FR*.XM_) in /app/brdb/trans/externalinterface/input_share are
registered by BRDBC038 and made ready for loading by BRDBC066

3.5.15 EUM ForgeRock Loader Daemon

BRDBCO66 polls the newly register files in table BRDB_FILE_AUDIT_TRAIL where column
PROCESS_NAME = ‘BRDB_EUM_FORGEROCK_LOADER' and FILE_STATUS = 'N’.

The file_status will set to ‘C' or ‘E' once the files have been loaded successful or failure respectively.

3.6 File Import Daemons (BRDBC038)

File imports are controlled by process BRDBC038 which in turn spawns child processes [BRDBC039,
BRDBC040, BRDBC058] if applicable. The following are BRDB file imports that occur within the daily
schedule:

« Post Office Essentials (POe) POLSAP PDF Load process (BRDB_POE_FROM_POLSAP)
[invokes BRDBC039]

* Postcode Address File (PAF) Complete Load Process (BRDB_PAF_FROM_CD) [invokes
BRDBC040]

* Postcode Address File (PAF) Incremental/Additional Load Process (BRDB_PAF_ADD_LOAD)
[invokes BRDBC040]

e CFD Paystation File Register Daemon [register only, no invocation]

e CFD Post&Go File Register Daemon [register only, no invocation]

e Collect & Return Paystation File Register & Load process [invokes BRDBC058]
e EUM ForgeRock File Register Daemon{register only, no invocation]

e ATM Daily Withdrawals File Register and Load[register only, no invocation]

e Transaction Correction File Register and Load[register only, no invocation]

e Planned Order File Register and Load[register only, no invocation]

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e Replenishment Delivery Notice File Register and Load[register only, no invocation]
e Transaction Acknowledgements Validate and Load

BRDBC038 uses the metadata stored in BRDB table BRDB_EXT_INTERFACE_FEEDS (see next
section below) to control its behaviour - it can act as a daemon process (with a sleep repeat loop) or as a
one off import.

Each instance of BRDBC038 will

e look in the INPUTSHARE_DIR_NAME directory for any files that fit the format mask as defined in
EXT_FILENAME_SEARCH_PATTERN.

* Each relevant file is registered in BRDB_FILE_AUDIT_TRAIL
© file is copied to AUDIT_DIR_NAME (if IS_AUDITABLE='Y')
© file is copied to BRDB_INPUT_DIR_NAME
© file is deleted from INPUTSHARE_DIR_NAME

« The command COMMAND_TO_RUN is invoked to process the registered files (if
COMMAND_OR_SCHEDULE = 'Command'’).

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3.6.1. BRDB_EXT_INTERFACE_FEEDS Table*

Column Name

EXT_INTERFACE_FEED_NAME

Data Type Deseri

VARCHAR2(30) I Unique name of feed - Primary key

EXT_INTERFACE_DESC

VARCHAR2(250) I Description of interface feed

INPUTSHARE_DIR_NAME

VARCHAR2(128) I Share (source files) path

AUDIT_DIR_NAME

VARCHAR2(128) I Optional - audit directory to copy files in Share to

BRDB_INPUT_DIR_NAME

VARCHARQ2(128) I Input directory to move files from Share into

BRDB_LOAD_DIR_NAME

VARCHAR2(128) I Local working directory accessible by Oracle [dir BRDB_LOAD_DIR}

OUTPUT_SHARE_DIR_NAME

VARCHAR2(128) I Share (output files) path

BRDB_OUTPUT_DIR_NAME

VARCHAR2(128) I Output directory to move files into share from

EXT_FILENAME_SEARCH_PATTERN

VARCHAR2(128) I String to search for files in sInputShareDir

COMMAND_OR_SCHEDULE

VARCHAR2(8) Issue command or generate schedule

Value Description

Command I Invoke COMMAND_TO_RUN

Schedule I Do not invoke any command, leave to WS.

COMMAND_TO_RUN

VARCHAR2(200) I Invoke Path + executable
Note if sExecutePerFile = Y then invoke
Path + executable + path_of_file/floname

REMOTE_APPLICATION

VARCHAR2(8) _I Description of remote application (e.g. POLSAP)

PROCESSED_SUFFIX

VARCHAR2(3) _I File extension to rename existing extension once processing is completed on a file

SLEEP_REPEAT_YN

VARCHAR2(1) I Daemon (sleep and loop) or execute once flag

Value Deseri

ly Daemon feed
4 Extracted from DEV/APP/LLD/1354
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Column Name Data Type Description

N Process is invoked once by TWS

EXECUTE_PER_FILE VARCHAR2(1) Execute command for each file found or at end
WAIT_FOR_SCHEDULE_COMPLETE VARCHAR2(1) Wait for schedule job to finish before creating next job
1S_AUDITABLE VARCHAR2(1) Copy file to audit directory Y or N

Value Description

Y Copy appropriate files in SHARE to audit dir
N Skip copying to audit dir
SLEEP_REPEAT_SECS NUMBER(S) Time to sleep between iterations for a daemon feed. Time to sleep when looking for at least 1 file
to process in a non-daemon feed.
ALERT_AFTER_SECS NUMBER(S) Number of iterations without finding a file to process before recording exception
0 No exception logged if zero files found
>0 I Log exception if non-daemon process and zero

files found within timeframe

A Log exception if daemon process and zero files,
found on exit of loop

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3.6.2 Single Node Job

File import daemons are designed to run on only one node at any one time (See 3.2)

3.6.3 Post Office Essentials [BRDBC039]

POLSAP PDF files are made available to BRDB via a share. BRDBC038 registers all relevant PDF files
first and then invokes BRDBC039 which

e Loops through files in BRDB_FILE_AUDIT_TRAIL (where process_name =
"BRDB_POE_FROM_POLSAP'’ and file_status = 'N’)

* converts each PDF to one or more PNG files (1 PNG for each PDF page)

¢ uploads each PNG file into BRDB table OPS$BRDB.BRDB_EXT_FEED_REPORTS
«sets the column FILE_STATUS in BRDB_FILE_AUDIT_TRAIL to 'C' (complete)
«exceptions are logged in OPS$BRDB.BRDB_HOST_INTERFACE_FEED_EXCP.

* each processed file (whether PDF or PNG) has its extension uppercased in order to allow BRDB
housekeeping to remove after an appropriate period of time has elapsed.

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3.6.3.1

COLUMN NAME

'BRDB_POE_FROM_POLSAP"

External Feed Metadata

DESCRIPTION

Note: This metadata is stored in BRDB_EXT_INTERFACE_FEEDS, identified by the row "WHERE ext_interface_feed_name =

VALUE

INPUTSHARE_DIR_NAME.

file source share

Japp/brdbitrans/polsap

BRDB_INPUT_DIR_NAME

BRDB input directory

Japp/brdb/trans/externalinterface/input

AUDIT_DIR_NAME

BRDB audit directory

Japp/brdb/trans/audit/extemalinterfaceaudit/poe

BRDB_LOAD_DIR_NAME

BRDB load directory

Japp/brdb/trans/externalinterface/loaddir

EXT_FILENAME_SEARCH_PATTERN

File wildcard

“pdf

COMMAND_TO_RUN

Command that BRDBC038 runs

$ $BROB_PROC/BRDBCO39

EXECUTE_PER_FILE Child process exec per file? N
REMOTE_APPLICATION Data description POLSAP
PROCESSED_SUFFIX File post-process suffix indicator I PDF

3.6.4
3.6.4.1

The means by which the Post Office queries British postcodes via the Counter, was through the solution
known as QAS. QAS was hosted on an Apache Web Server (Windows Server) in the datacentre and the
data provided through a service.

BRDB Postcode Address File Complete [BRDBC040]

Process Overview

BRDB PAF is known as PAF Replacement because it replaced the previous solution (provided by an
external provider) with an in-house solution accessed by the counter directly within the Branch Database.

The Load Process at a very high level does in essence: -
- Find and validate files
- Prepare the table and load the data
- Ready the table for access by the estate and complete.

It is important to note that there are two PAF tables. The main table, referred to as
PAF_ADDRESS_POINT and then a secondary table, PAF_ADDRESS_POINT_SAV which holds the
data from the previous load iteration of the load process. When the load process is therefore envoked,
the older table is prepared and loaded such that, should there be a failure of any kind during the load
process, the risk to the estate of not being able to access PAF data is non existent.

3.6.4.2 Process Execution and Flow

BRDBC040 gets executed by the BRDBC038 parent process (see section 3.6). BRDB_PAF_FROM_CD
is the “external feed” identifier for BRDB PAF Complete and is specifically executed as a process when
the following call is made: -

${BRDB_PROC}/BRDBC038 BRDB_PAF_FROM_CD “BRDBBDAY*
Section 3.6 details the activities of BRDBC038, but for completeness it is mentioned here too.

BRDBC0338, in the context of BRDB PAF Complete (please see the table below — section 3.6.4.4 - for all
metadata values, including file formats, directories, et cetera) has the following logic flow: -

i. It looks for the files in the INPUTSHARE_DIR_NAME directory, of the form defined for
EXT_FILENAME_SEARCH_PATTERN, which in this case is: *compstc* .*.paf

ii. For every file found: -
a. It registers the file in the table BRDB_FILE_AUDIT_TRAIL with a file_status of ‘N’
(for New)

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b. Copies the file from the source directory (see i. above) to the BRDB_INPUT_DIR_NAME
directory

c. Only once all files are successfully complete, will the transaction commit, i.e. all files will
either show a file_status of ‘N’ or there will be no record at all

iii. It then executes BRDBC040 using the command-line call in COMMAND_TO_RUN , which in
this case is (see also section 3.79.1): -

${BRDB_PROC}/BRDBC040 BRDB_PAF_FROM_CD

iv. BRDBC040 then using the file-metadata found in BRDB_FILE_AUDIT_TRAIL will verify that
all file headers and all file trailers are valid and expected
v. It then prepares the database table PAF_ADDRESS_POINT_SAV for loading by: -

a. Truncating the table and ...
b. Removing the primary key and all remaining indexes

vi. It then calls the PAF Importer (pafimporter.jar Java program) which loads the data (~30
million rows) one file at a time.

The importer can be configured using loader properties found in
/app_sw/brdb/java/paf/config/pafimport.properties such as commit size,
amoungst others. The importer also uses a posttown-to-county mapping file
(/app_sw/brdb/java/paf/config/post_town_counties_mapping.csv) when
importing the PAF data in order to populate county data correctly, which is not likely to create
any problems but is merely mentioned here for completeness.

BRDBC040 passes three parameters to the PAF Importer: -
- The type of load, in this case a “full” load (‘M’)
- The absolute path of the file to load (executed in order at a global level)
- The table in which to load the data

vii. It then, having loaded all files successfully, will insert all records from PAF_ADDRESS_POINT
into PAF_ADDRESS_POINT_SAV, previously added by an execution of the PAF Additional
process (see Section 3.6.5) prior to the execution of this process. This insert will include a
SQL query based on the following predicate:

+ WHERE additional_data = 'T'

viii. It then performs some post-load processing to finalise the PAF table for access by the estate,
this includes: -

a. Creating the primary key and all other indexes (of which there are 14; with the PK, 15)

b. Analyzing the table, providing Oracle with accurate statistics.

c. Updating BRDB metadata in BRDB_SYSTEM_PARAMETERS with the value of the
current LIVE synonym. The parameter is called PAF_TABLE_SET and will have a value
of ‘A’ or ‘B’, depending on whichever table is the live table.

d. Finally, the synonyms that dictate which table is primary and which the secondary, are
then switched. In this case the secondary table is loaded and then becomes the primary
at the end of the process, i.e. the synonym switch is the very last step.

e.g. Assume that the PAF_ADDRESS_POINT_A table is the table being loaded (this is
the case if the PAF_ADDRESS_POINT_SAV synonym references this table). When the
switch occurs, the PAF_ADDRESS_POINT_A table is assigned the
PAF_ADDRESS_POINT synonym and the “B" table (former primary) the
PAF_ADDRESS_POINT_SAV synonym.

ix. BRDBC040 then finishes by setting the file_status for all files to ‘c’ and completes,
handing control back to BRDBC038.

3.6.4.3 PAF Load Process - Failure and Recovery

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BRDBC040 is not re-runnable. There are a number of reasons for this, the most important of which is the
fact that this process deals with files which are delivered by an external party. Therefore the cause of the
failure must be determined in order to find the best possible set of recovery actions to perform, including
the possibility that the files are corrupt or that they contain erroneous data.

Should there be a failure during this load process, the TWS stdout job log will be required in order to
determine what the next step should be in order to get the PAF data loaded with the least amount of
hassle as possible.

3.6.4.3.1 Failure Scenario 1 — Pre-load Failure

Scenario 1 assumes that the PAF Importer (Java program) has not yet been called by BRDBC040 and a
failure occurs:

i. The TWS job log will be required to determine the point of failure.

ii. The likely causes are: -

a. Available space in the BRDB_INPUT_DIR_NAME (see 3.6.4.4) directory has been
exhausted. Solution: Free up disk space for the required files.

b. The file being read has been removed mid-execution. Solution: Find the cause of the
removal.

c. The files being loaded have already been loaded, i.e. as every file name should be
unique, if files are named the same as files which have been loaded before, the process
will skip and inform of a duplicate. Solution: Determine the reason for the file being
duplicated. This should never be the case unless files are manually created/renamed.

3.6.4.3.2 Failure Scenario 2 —- PAF Loader (Java code) Failure

Scenario 2 assumes that the load process has been running for a length of time and having loaded 1 or
more files, fails:

i. The TWS job log will be required to determine the error

ii. The likely causes are: -

a. Available space in either the PAF_DATA or PAF_INDEX tablespaces has been
exhausted. Solution: Increase the size of the tablespaces

b. An erroneous record has been read by the PAF Importer. Solution: An exercise to
determine the erroneous record will be required. Activities in this regard could include
comparing the failed file to that of a previous (successful) month.

c. The file being read has been removed mid-execution. Solution: Find the cause of the
removal.

3.6.4.3.3 Failure Scenario 3 — Post-load Failure

Scenario 3 assumes that the load process has completed successfully with all data having been loaded.
As the post-load process is an Oracle PL/SQL procedure:

i. The TWS job log will be required to determine the Oracle error.

ii. The likely causes are: -

a. Available space in either the PAF_INDEX or BRDB_TEMP4 tablespaces has been
exhausted. Solution: Increase the size of either of the tablespaces.

b. An unexpected Oracle error occurred. Solution: Once the error is known, and the
appropriate advice from the DBA Support or Host Development teams has been sought,
the appropriate task to correct the error can be undertaken.

c. The associated BRDB instance either crashed or was mistakenly shutdown during the
process. Solution: Startup the instance.

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3.6.4.3.4 Recovery Tasks

Following a failure of BRDBC040, a number of tasks will be required, the first of which are described in
the sections prior to this. It is important to know: -

i. In the first instance why the PAF Load process failed (see all point i.'s above) and ...

ii. Thereafter determining the extent to which the job had completed, e.g. which of the above
failure scenarios is applicable.

Once the failure is known, the likely recovery task(s) would include analysis and investigation (initially by
Development) and then actions on the LIVE server to follow; the solutions to most of which, are detailed
in the above scenarios.

Ultimately though, the re-running of the Load process will need to occur and the following is a set of
guidelines and tasks to complete in order to successfully re-run BRDBC040. Invariably all failure
scenarios and subsequent recovery will include a combination of the following sections.

3.6.4.3.4.1 Scenarios Regarding File Processing

In all failure scenarios, the table BRDB_FILE_AUDIT_TRAIL will show a file_status of ‘E’
(‘Errorred’) for all files processed in that run of the PAF Loader. The following SQL will help show file
status’ (change accordingly - in the SQL below - to the date the job ran): -

SELECT file_name, le_status
FROM ops$brdb.brdb
WHERE process_name =

AND fil > name LIKE 'S<

ORDER BY status_change_!

mestamp

In every scenario then, the files will either be in the source directory (INPUTSHARE_DIR_NAME) or the
input directory (BRDB_INPUT_DIR_NAME) and an entry for each file will exist in the database.
Therefore in order to re-run the process: -

1. Either the conditions at which the original process ran, need to be re-created
a. All files need to be located and moved back to the source directory ensuring that the file
extentions are all *.paf and not *. PAF
b. The file entries (in BRDB_FILE_AUDIT_TRAIL) for this particular instance of BRDBC040
must be removed
DELETE
ROM ops$brdb.brdb
WHERE process_name =
AND file_name LIKE '%

le_audit_trail

2. Or artificial conditions need to be created and BRDBC040 manually re-run
a. All files in the input directory need to be located and then ensure that file extentions are
all *.paf and not *. PAF
b. The file entries (in BRDB_FILE_AUDIT_TRAIL) for this particular instance of
BRDBC040, setting file_status to ‘N’ (‘New’)

UPDATE opsSbrdb.brdb file audit_trail
SET file_status = 'N'

WHERE process name = 'BRDB PA
AND file _name LIKE '

ROM_¢

c. Manually execute BRDBC040 as specified against point (iii.) of section 3.6.4.2
3.6.4.3.4.2 Scenarios Regarding Data Loading

As above, in all failure scenarios, the table BRDB_FILE_AUDIT_TRAIL will show a file_status of
*E’ (‘Errorred’) for all files processed in that run of the PAF Loader. The PAF_ADDRESS_POINT_SAV
table will either be partially, or fully populated or not at all.

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This section is relevant to Failure Scenarios 2 or 3 above. Therefore in order to re-run the process: -

1. Either the table is partially populated, in which case a re-run of the process (referring to section
3.6.4.3.4.1) is required.

2. Or the table is completely and correctly populated. In order to not have the initial load process
repeated (and waste time and resource repeating it), manual actions to complete the process are
recommended: -

a. Determine which table the synonym PAF_ADDRESS_POINT_SAV currently references:

SELECT table_name
OM all_synonyms
WHERE synonym_name =

DRESS_POINT_SAV';

b. Check to see whether the table has had any indexes created on it.

SELECT COUNT (1)
ROM all_indexes

WHERE table name =
AND owner =

c. If (b) is NO and in order to not have the entire load process repeated, execute the
following to complete the process: -

i. Create a dummy index:
CREATE INDEX paf_owner.pap_x_c_ind

ON paf_owner.<TABLE_FROM_ABOVE_SQL> (county)
TABLESPACE paf_index INITRANS 32

STORAGE (BUFFER_POOL KEEP) UNUSAB:
d. If (b) is YES then execute the post-load process (as brdbblv4 on BRDB4): -

EXEC paf_owner.pkg_brdb pat

post_paf_dataload;

e. Update all file entries (in BRDB_FILE_AUDIT_TRATIL) for this particular instance of
BRBC040, setting file_status to ‘c’ (‘Complete’): -

UPDATE opsSbrdb.brdb_ file audit_trail
SET file status
WHERE process_name
AND file name LIKE '%

3.6.4.3.4.3 Switching Synonyms

This section details the switching of the PAF table synonyms in the event this task is required. It is highly
unlikely that this section will ever be used. However in a scenario where it is found that the full data
having just been loaded is in some way causing a problem or is corrupt, then the following commands
would help in enabling a synonym switch, effectively allowing the former LIVE (now secondary) table to
be made LIVE (primary) again:

1. First determine which PAF table is being referenced as the primary table: -
SELECT synonym_name, table_name
FROM all_synonyms
WHERE table_owner = ‘PA?
AND synonym name LIKE 'P.

2. Then update the BRDB metadata to reflect the change to new primary: -

UPDATE opsSbrdb.brdb_system_parameters
SET parameter_text = BLE_S

WHERE parameter_name =
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e.g. ... SET parameter_text = 'A’

3. Then make the switch by first changing the secondary to the primary and then visa-versa:

SYNONYM paf_address_point

ROM_ABOVE>;

YM paf address _point_sav
_owner.<PRIMARY_TABLE_FROM_ABOVE>;

3.6.4.4 External Feed Metadata

COLUMN NAME DESCRIPTION VALUE

Note: This metadata is stored in BRDB_EXT_INTERFACE_FEEDS, identified by the row "WHERE ext_interface_feed_name =
'BRDB_PAF_FROM_CD".

INPUTSHARE_DIR_NAME PAF file source directory (DAT) /applbrdb/trans/support/working
BRDB_INPUT_DIR_NAME BRDB input directory Japplbrdb/trans/externalinterface/input
AUDIT_DIR_NAME BRDB audit directory N/A

BRDB_LOAD_DIR_NAME BRDB PAF load directory Jappibrdb/trans/externalinterfaceloaddir
EXT_FILENAME_SEARCH_PATTERN I PAF file wildcard “compste*.* pat

COMMAND_TO_RUN Command that BRDBCO38 runs _—_I S{BRDB_PROC)/BRDBCO40 BRDB_PAF_FROM_CD
EXECUTE_PER FILE BRDBC038 number of executions I N

REMOTE_APPLICATION Data description POLPAFM

PROCESSED_SUFFIX File post-process suffix indicator I PAF

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3.6.5 I BRDB Postcode Address File Additional [BRDBC040]

The majority of the information in Section 3.6.4 BRDB Postode Address File Complete is applicable here,
however this section is concerned more with the information pertaining to the Additional Load Process.

3.6.5.1 Process Overview

This process differs from the PAF Complete process in that the main table that this particular process
accesses is PAF_ADDRESS_POINT and is the LIVE table used by the Counter. This process does not
reference or work with the PAF_ADDRESS_POINT_SAV table in any way.

3.6.5.2 Process Execution and Flow

The PAF Additional process adds data to PAF_ADDRESS_POINT table when required. This process is
triggered when an additional file is found by the process

As in Section 3.6.4, BRDBC040 gets executed by the BRDBC038 parent process. However,
BRDB_PAF_ADD_LOAD is the “external feed” identifier for BRDB PAF Additional. As in the case of PAF
Complete, it is executed as a process when the following call is made: -

${BRDB_PROC}/BRDBC038 BRDB_PAF_ADD_LOAD “*BRDBBDAY~

BRDBC038, in the context of BRDB PAF Additional (see table below in Section 3.6.5.4 for related
metadata) has the following logic flow: -

i. It looks for the files in the INPUTSHARE_DIR_NAME directory, of the form defined for
EXT_FILENAME_SEARCH_PATTERN, which in this case is: *compstd* .*.paf

ii. There is expected to ever only be a single file for every execution of this job. When the file is
found: -
a. It registers the file in the table BRDB_FILE_AUDIT_TRAIL with a file_status of ‘N’
b. Copies the file from the source directory to the BRDB_INPUT_DIR_NAME directory
c. Creates an additional copy of the file in the AUD/T_DIR_NAME directory
d. Only once the fileis successfully complete, will the transaction commit, ie. an entry will
either show a file_status of ‘N’ or not at all

iii. It then executes BRDBC040 using the command-line call in COMMAND_TO_RUN , which in
this case is (see also section 3.80.1): -

${BRDB_PROC}/BRDBC040 BRDB_PAF_ADD LOAD

iv. BRDBC040 then using the file-metadata found in BRDB_FILE_AUDIT_TRAIL will verify that
the file header and it's trailer is valid and expected
v. It then calls the PAF Importer (pafimporter.jar Java program) which: -

a. Will delete all records in PAF_ADDRESS_POINT added by a previous execution of a PAF
Additional process (between the last execution of PAF Complete and now). This delete
is based on the following predicate:

. WHERE additional_data = 'T!
b. Will then Load only the new records found in the PAF Additional file.

BRDBC040 passes three parameters to the PAF Importer for PAF Additional: -
- The type of load, in this case a “additional” load (‘D')
- The absolute path of the file to load (executed at a global level)
- The table in which to load the data

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NOTE:
e All subsequent additional files should be cumulative, i.e. should include all data

delivered by POL in previous additional files.
« Any subsequent PAF Complete loads should always include all data previously

delivered by POL in additional files.

vi. BRDBC040 then finishes by setting the £ile_status for all files to \c’ and completes,

handing control back to BRDBC038.

3.6.5.3 PAF Load Process - Failure and Recovery

BRDBC040 is not re-runnable. Should there be a failure during this load process, the TWS stdout job log
will be required in order to determine what the next step should be in order to get the PAF data loaded.

3.6.5.3.1 Failure Scenario 1 — Pre-load Failure

Scenario 1 assumes that the PAF Importer (Java program) has not yet been called by BRDBC040 and a
failure occurs:

i. The TWS job log will be required to determine the point of failure.

ii. The likely causes are: -

a. Available space in the BRDB_INPUT_DIR_NAME (see 3.6.4.4) directory has been
exhausted. Solution: Free up disk space for the required files.

b. The file being read has been removed mid-execution. Solution: Find the cause of the
removal.

c. The file being loaded has already been loaded. Solution: Determine the reason for the
file being duplicated. This should never be the case unless the file was manually
created/renamed.

3.6.5.3.2 Failure Scenario 2 —- PAF Loader (Java code) Failure
Scenario 2 assumes that the load process has been executed and fails:
i. The TWS job log will be required to determine the error

ii. The likely causes are: -

a. Available space in either the PAF_DATA or PAF_INDEX tablespaces has been
exhausted. Solution: Increase the size of the tablespaces

b. The DELETE of records in the table (marked additional_data = ‘T’) has failed. Solution:
See following section.

c. The INSERT of records in the table has failed (similar to (a.) above). Solution: See
following section.

d. An erroneous record has been read by the PAF Importer. Solution: An exercise to
determine the erroneous record will be required. Activities in this regard could include
comparing the failed file to that of a previous (successful) month.

e. The file being read has been removed mid-execution. Solution: Find the cause of the
removal.

3.6.5.3.3 Recovery Tasks

Following a failure of BRDBC040, a number of tasks will be required, the first of which are described in
the sections prior to this. It is important to know: -

i. In the first instance why the PAF Load process failed (see all point i.'s above) and ...

ii. Thereafter determining the extent to which the job had completed, e.g. which of the above
failure scenarios is applicable.

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Once the failure is known, the likely recovery task(s) would include analysis and investigation (initially by
Development) and then actions on the LIVE server to follow; the solutions to most of which, are detailed
in the above scenarios.

Ultimately though, the re-running of the Load process will need to occur and the following is a set of
guidelines and tasks to complete in order to successfully re-run BRDBC040.

3.6.5.3.3.1 Scenarios Regarding File Processing

In all failure scenarios, the table BRDB_FILE_AUDIT_TRAIL will show a file_status of ‘E’
(‘Errorred’) for any files processed in that run of the PAF Loader. The following SQL will help show file
status’ (change accordingly - in the SQL below - to the date the job ran): -

SELECT file name,
FROM opsSbrdb.brdb
WHERE process_name
AND file_name LIKE '
ORDER BY status_change_
In every scenario then, the files will either be in the source directory (INPUTSHARE_DIR_NAME) or the

input directory (BRDB_INPUT_DIR_NAME) and an entry for each file will exist in the database.
Therefore in order to re-run the process: -

1. Either the conditions at which the original process ran, need to be re-created
a. The file needs to be located and moved back to the source directory ensuring that it's file
extention is *.paf and not *. PAF
b. The file entry (in BRDB_FILE_AUDIT_TRALL) for this particular instance of BRDBC040
must be removed

DELETE
FROM ops$brdb.brdb

WHERE process name =
AND file name LIKE '%

2. Or artificial conditions need to be created and BRDBC040 manually re-run. As PAF Additional
processes a single file, the benefits of leaving just that single file in the target directory are
outweighed by the benefits of a clean run (as in 1. above).

a. The file in the input directory needs to be located and ensure that it's extention is *. paf
and not *. PAF

b. The file entry (in BRDB_FILE_AUDIT_TRATL) for this particular instance of BRDBC040,
setting file_status to ‘N’ (‘New’)

UPDATE ops$brdb.brdb_ file audit_trail
SET file status = ‘N’
WHERE process name = 'BR

AND file_name LIKE '

c. Manually execute BRDBC040 as specified against point (iii.) of section 3.6.5.2
3.6.5.3.3.2 Scenarios Regarding Data Loading

As above, in all failure scenarios, the table BRDB_FILE_AUDIT_TRAIL will show a file_status of
*E’ (‘Errorred’) for the file processed in that run. The PAF_ADDRESS_POINT table will have additional
data, either partially deleted or inserted or neither (old data still exists).

This section is relevant to Failure Scenarios 2 above. Therefore in order to re-run the process: -

1. Either the table still has all the additional data from the previous run populated, in which case a
re-run of the process is required.

2. Or the table is partially populated, in which case a re-run of the process is required. Counting the
number of records which need to be deleted is not the best of ideas, but will give an indication of

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the extent to which the process failed; whether that was a failure of the delete or the insert it is
difficult to tell without the TWS stdout log/evidence: -

COUNT (1)
4 paf_address point
additional_data = 'T';
3.6.5.4 External Feed Metadata
COLUMN NAME DESCRIPTION VALUE
Note: This metadata is stored in BRDB_EXT_INTERFACE_FEEDS, identified by the row "WHERE ext_interface_feed_name =
'BRDB_PAF_ADD_LOAD".
INPUTSHARE_DIR_NAME. PAF file source directory (DAT) _I /app/brdb/trans/support/working
BRDB_INPUT_DIR_NAME BRDB input directory Japp/brdb/trans/externalinterface/input
AUDIT_DIR_NAME BRDB audit directory Japp/brdb/trans/audit/externalinterfaceaudit/pat
BRDB_LOAD_DIR_NAME BRDB PAF load directory Japp/brdb/trans/externalinterfacelloaddir
EXT_FILENAME_SEARCH_PATTERN I PAF file wildcard *compstd*.*.paf
COMMAND_TO_RUN Command that BRDBC038 runs _I S(RDB_PROC}/BRDBCO40 BRDB_PAF_ADD_LOAD
EXECUTE_PER_FILE BRDBC038 number of I N
executions

REMOTE_APPLICATION Data description POLPAFD
PROCESSED_SUFFIX File post-process suffix indicator PAF

3.6.6 I BRDB Postcode Address File — End-to-End Process

This section exists to give background information on the current end-to-end process; from receiving the
files from the Post Office to the final data load.

The process is as follows:
1. POL to Refdata: Fujitsu receives the files from the Post Office on a CD in compressed format

2. Refdata: The Reference Data team “unpack” the files into a format recognised by the DAT Host
process (*.gz) that will copy the files.

3. Refdata to DAT: The files are then manually copied to a local SAMBA share which is mounted to
the DAT server. The target directory on the DAT server is specified as /bvnw01/rdmc/Z_PAF
This becomes the source for the next step.

4. DAT to BRDB: A script (paf_copy.ksh) is then executed, which will unzip the files, rename
them to a filename format expected by the BRDB TWS Schedule and then copies them to a
separate, but locally mounted NAS share specified as /nas/brdb_sup/working. This share
is a NAS share and as such is mounted locally mounted on all nodes of the BRDB cluster as
/app/brdb/trans/support/working. As mentioned in previous sections, this directory is
seen by BRDBC040 as the INPUTSHARE_DIR_NAME and is the directory from which the
process finds the files to process.

5. BRDB: When the PAF-related TWS Scheduled jobs are executed the files are “picked up” and
processed as described above.

3.6.7 Client File Delivery [CP0605]

File based transactions produced by external terminals (e.g. Paystation) are

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e Placed in BRDB_INPUT_DIR_NAME (see ‘External Feed Metadata’ below) by PODG
* registered via BRDBC038
« validated & staged via BRDBCO51

e returned to the originator via BRDBC082 i.e. validation errors are returned to 3rd party providers
via FTMS

« Updated by BRDBX003.sh BRDB_XDATA_TXN_TO_PS for Paystation APS records
* posted to BRDB via BRDBX053.sh

3.6.7.1 Paystation External Feed Metadata

COLUMN NAME DESCRIPTION PAYSTATION VALUE

INPUTSHARE_DIR_NAME PODG drop location Japp/brdb/trans/externalinterface/input_share
BRDB_INPUT_DIR_NAME BRDB input directory Japp/brdb/trans/externalinterfacelexteraltxns
AUDIT_DIR_NAME BRDB audit directory Japp/brdb/trans/audit/extemalinterfaceaudit/externaltxns
BRDB_LOAD_DIR_NAME BRDB load directory Japp/brdb/trans/externalinterface/loaddir
OUTPUTSHARE_DIR_NAME. PODG pickup location /app/brdb/trans/externalinterface/output_share
BRDB_OUTPUT_DIR_NAME BRDB local output Japp/brdb/trans/externalinterface/output
XT_FILENAME_SEARCH PATTERN I File wildcard PS2277727777.TP_

REMOTE_APPLICATION Data description PS

PROCESSED_SUFFIX File post-process suffix I TPP

3.6.7.2 Paystation Preprocessor Command
awk -f $BRDB_SH/PS.awk -v OUTDIR=#OUTDIR# #INPUTDIR#/#FILENAME#
3.6.7.3. Post&Go External Feed Metadata

COLUMN NAME DESCRIPTION POST&GO VALUE

INPUTSHARE_DIR_NAME PODG drop location Japp/brdb/trans/externalinterface/input_share
BRDB_INPUT_DIR_NAME BRDB input directory Japp/brdb/trans/externalinterfacelextemnaltxns
AUDIT_DIR_NAME BRDB audit directory Japp/brdb/trans/audit/externalinterfaceaudit/externaltxns
BRDB_LOAD_DIR_NAME BRDB load directory /app/brdb/trans/externalinterface/loaddir
OUTPUTSHARE_DIR_NAME PODG pickup location _I /app/brdb/trans/externalinterface/output_share
BROB_OUTPUT_DIR_NAME BRDB local output Japp/brdb/trans/externalinterface/output
EXT_FILENAME_SEARCH PATTERN I File wildcard PG?222277727.TP_

REMOTE_APPLICATION Data description PG

PROCESSED_SUFFIX File post-process suffix TPP

3.6.7.4 Post&Go Preprocessor Command
awk -f $BRDB_SH/PG.awk -v OUTDIR=#OUTDIR# #INPUTDIR#/#FILENAME#
3.6.7.5 CFD BRDBC038/File Daemon

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(Desc: SHARE from NAS to BRDB
Dir: /app/brdb/trans/externalinterface/input_share

Y I
/
—ecia (Bea ras oor aa \
en sae el Tame I RSE
: a earn eat “COMMIT

~regist

(‘e3ae px avo rane(
(futlsmveew I bs

(Desc: BRDB Audit Directory ]
sir: /app/brdb/trans/audit/externalinterfaceaudit/externaltans I
I pstzer2..2.22_ I

(/Dese:
Dir:

BRDB

‘Stang Tables tnteroliertace!
ani, ‘output shere

yond ant,

a

3.6.7.7. CFD BRDB_FILE_AUDIT_TRAIL Entity Life History
Status changes for BRDB_FILE_AUDIT_TRAIL.FILE_STATUS

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Entity Life History
Fle Aut Trails
RDB. FILE. AUDIT TRAIL
‘Caumn te status
f T Loy
I I
— I
eeoecne Load ana Vatdate I I L008 ad Vacate sabe rigs
I I
Error Process
Eero eres II Sad
3.6.7.8 CFD BRDB_SUB_FILE_AUDIT Entity Life History
Status changes for BRDB_SUB_FILE_AUDIT.STATUS.
Entity Life History
‘Sub-File Audit
BROB_SUB_FILE_AUDIT
Column status
f T
I I
I I
L o
BRDB Purge
BRDBCOS1 BRDBCOS1 BRDBCOS2 Process — Delet
Loman Vetta I I Leeda Vaeale I I oot ant atin ito Pee Parting Process “Binet
I “Posted”
“Error “Duplicate” “Replaced” “On-Hold? “Posted”
3.6.8 Collect & Return [CP0911, CP1472]
Files (containing collect & return transactions - PS *.CR_) produced by Paystation terminals are
e Placed in BRDB_INPUT_DIR_NAME (see ‘External Feed Metadata’ below) by PODG
e Registered via BRDBC038 (all relevant files are registered first prior to being validated)
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« Validated, staged & loaded into BRDB via BRDBC058, populating Track&Trace and Items on
hand tables

e Error files (PS*.CRX) are place in the output directory for PODG
3.6.8.1 Paystation External Feed Metadata

COLUMN NAME DESCRIPTION PAYSTATION VALUE
INPUTSHARE_DIR_NAME PODG drop location Jappibrdb/trans/externalinterface/input_share
BRDB_INPUT_DIR_NAME BRDB input directory Japp/brdb/trans/externalinterfacelexteraltxns
AUDIT_DIR_NAME BRDB audit directory NULL

BRDB_LOAD_DIR_NAME BRDB load directory Japp/brdb/trans/externalinterface/loaddir
OUTPUTSHARE_DIR_NAME PODG pickup location __I /app/brdb/trans/externalinterface/output_share
BRDB_OUTPUT_DIR_NAME BRDB local output Japp/brdb/trans/externalinterface/output
EXT_FILENAME_SEARCH PATTERN I File wildcard PS227272722?.CR_
REMOTE_APPLICATION Data description Ps

PROCESSED_SUFFIX File post-process suffix CRP

3.6.8.2 Paystation Preprocessor Command
awk -f app_sw/brdb/sh/CR.awk -v OUTDIR=#OUTDIR# #INPUTDIR#/#FILENAME#

3.6.8.3 C&R BRDBC038/BRDBC058

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(oc: SHARE from NAS to BRDB

Dix: /app/brdb/trans/externalinterface/snput share /

([eR06 Auz Avon.
of ONFLE staTus =
‘count

o{_ BROB_AX_TT_TRANSACTIONS {}

3.6.8.4 CFD BRDB_FILE_AUDIT_TRAIL Entity Life History

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Status changes for BRDB_FILE_AUDIT_TRAIL.FILE_STATUS
Entity Life History
File Audit Trails
BRDB_FILE_AUDIT_TRAIL
Column file_status
BRDB Purge
BRDBC038 File Pr
N-—New x File Exception oo
fe}
I Load and Validate
i Load and Validate Load and Validate
I E- Seren BRDBC058 BRDBCO58-
I 100-105) V -Pre-Processed C - Completed

3.6.9 ENHANCED USER MANAGEMENT [CP1913]

XML file based on POID and related training data from ForgeRock are:
« Placed in BRDB_INPUT_DIR_NAME (see 'External Feed Metadata’ below) by PODG
e registered via BRDBC038 File Input Daemon
e loading via BRDBC066 ForgeRock Loader Daemon

3.6.9.1 External Feed Metadata

COLUMN NAME DESCRIPTION VALUE

Note: This metadata is stored in BRDB_EXT_INTERFACE_FEEDS, identified by the row "WHERE ext_interface_feed_name =

BRDB_EUM_FORGEROCK LOADER *

INPUTSHARE_DIR_NAME PODG drop location /applbrdbitrans/externalinterface/input_share

BRDB_INPUT_DIR_NAME BROB input directory Japplbrdbitrans/externalinterface/input

AUDIT_DIR_NAME BROB audit directory ( used for I /app/brdb/trans/audit/externalinterfaceaudit/

error files) extornaltxns

BRDB_LOAD_DIR_NAME BRDB load directory lapplbrdbitrans/externaiinterfacefloaddir

EXT_FILENAME_SEARCH PATTERN I EUM file wildcard FROXM_

REMOTE_APPLICATION Data description FROCK

PROCESSED_SUFFIX File post-process suffixindicator_ I EUM

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3.6.9.2 BRDBC066 Loader Deamon

ForgeRock files are picked up and register via BRDBC038 File Input Deamon process; BRDBCO66
Loader Deamon performs the followings:

« Loops through files in BRDB_FILE_AUDIT_TRAIL (where process_name =
‘BRDB_EUM_FORGEROCK_LOADER' and file_status = ‘N’)

« Load each file into BRDB tables OPS$BRDB. BRDB_POID_USER_DETAILS and
BRDB_POID_CURRICULA

* sets the column FILE_STATUS in BRDB_FILE_AUDIT_TRAIL to 'C’ (complete) or ‘E'(error)
e delete file in BRDB_INPUT_DIR_NAME(/app/brdb/trans/externalinterface/input)

e rename file extension in BRDB_LOAD_DIR_NAME(/app/brdb/trans/externalinterface/loaddir) to
‘EUM'

* exceptions are logged in OPS$BRDB.BRDB_OPERATIONAL_EXCEPTIONS
« File and record errors are logged in OPS$BRDB.BRDB_FILE_ERRORS

e Errors and warning nessages are written to the error file located in
AUDIT_DIR_NAME(/app/brdb/trans/audit/externalinterfaceaudit/ externaltxns) with the file
extension of ‘ERR’

3.6.10 ATM Daily Withdrawals File [CP2076]

« ATM withdrawal transactions files placed in BRDB_INPUT_DIR_NAME by PODG
* registered via BRDBC038 (i.e. BRDBC038 AT <YYYYMMDD>)
e validated & staged via BRDBCO051 (i.e. BRDBC051 <YYYYMMDD>)
e Error returned to the originator via BRDBCO52
3.6.10.1 ATM File Metadata

COLUMN NAME DESCRIPTION VALUE

Note: This metedatais stored in BRDB_EXT_INTERFACE_FEEDS, identified by the row "WHERE extinterface_teed name =
INPUTSHARE_DIR_NAME. file source share Japp/brdb/trans/externalinterface/input_share
BRDB_INPUT_DIR_NAME BRDB input directory Japp/brdb/trans/externalintertacelextemaltxns
AUDIT_DIR_NAME BRDB audit directory Japp/brdb/trans/audit/extenalinterfaceaudit/externaltxns
BRDB_LOAD_DIR_NAME BRDB load directory Japp/brdb/trans/externalinterfacelloaddir
EXT_FILENAME_SEARCH PATTERN I File wildcard 1122772227797. CSV
COMMAND_TO_RUN Command that BRDBC038 I BRDB_EXT_AT

runs
EXECUTE_PER FILE Child process exec perfile? I Y
REMOTE_APPLICATION Data description AT
PROCESSED_SUFFIX File post-process suffix I TPP

indicator
EXT_INTERFACE_FEED_NAME FEED Name AT
SLEEP_REPEAT_YN N
SLEEP_REPEAT_SECS 0
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COLUMN NAME DESCRIPTION VALUE
OUTPUTSHARE_DIR_NAME BRDB outputshare I /app/brdb/trans/externalinterface/output_share
directory
BRDB_OUTPUT_DIR_NAME BRDB output directory Japp/ordb/trans/externalinterface/output

3.6.10.2 ATM Preprocessor Command
awk -f FAT.awk -F',' -v OUTDIR=<OUTPUT DIRECTORY> <$BRDB_SH/ATM_FILTER.TXT> <ATM FILENAME>
awk -f AT.awk -F',' -v OUTDIR=<OUTPUT DIRECTORY> <ATM FILENAME>

3.6.11 BRDB_TA_LOAD[CP2347]

Transaction Acknowledgements validate and load the are:

e Placed in /app/brdb/trans/externalinterface/externaltxns/input (see ‘External Feed Metadata’
below) by PODG

e registered via BRDBC038 File Input Daemon

3.6.11.1 External Feed Metadata

COLUMN NAME DESCRIPTION VALUE
Note: This metedeta is shored in BRDB_EXT_INTERFACE_ FEEDS, ientifed by the row WHERE ex interface feed nemo =
INPUTSHARE_DIR_NAME. PODG drop location Jappibrdb/trans/externalinterface/input_share
BRDB_INPUT_DIR_NAME BRDB input directory Japp/brdb/trans/externalinterface/externaltxns
AUDIT_DIR_NAME BRDB audit directory ( used for I NULL

error files)
BRDB_LOAD_DIR_NAME BRDB load directory Jappibrdb/trans/externalinterface/loaddir
EXT_FILENAME_SEARCH_PATTERN I EUM file wildcard IANANGNIA tan
REMOTE_APPLICATION Data description Credence
PROCESSED_SUFFIX File post-process suffix indicator I TAN

3.6.11.2. BRDBC066 Loader Deamon

ForgeRock files are picked up and register via BRDBC038 File Input Deamon process; BRDBCO66
Loader Deamon performs the followings:

e Loops through files in BRDB_FILE_AUDIT_TRAIL (where process_name =
‘BRDB_EUM_FORGEROCK_LOADER' and file_status = ‘N’)

« Load each file into BRDB tables OPS$BRDB. BRDB_POID_USER_DETAILS and
BRDB_POID_CURRICULA

* sets the column FILE_STATUS in BRDB_FILE_AUDIT_TRAIL to 'C' (complete) or ‘E'(error)
e delete file in BRDB_INPUT_DIR_NAME(/app/brdb/trans/externalinterface/input)

e rename file extension in BRDB_LOAD_DIR_NAME(/app/brdb/trans/externalinterface/loaddir) to
‘EUM'

« exceptions are logged in OPS$BRDB.BRDB_OPERATIONAL_EXCEPTIONS
e File and record errors are logged in OPS$BRDB.BRDB_FILE_ERRORS

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e Errors and warning nessages are written to the error file located in
AUDIT_DIR_NAME(/app/brdb/trans/audit/externalinterfaceaudit/ externaltxns) with the file
extension of ‘ERR’

3.7 BRDB Schedules and Failover

The Scheduling tool used for running BRDB (and other HNG-X schedules) is TWS. TWS needs to
undergo a number of steps in a failover scenario. These are detailed in the relevant TWS and scheduling
documentation. However, it is still the case that TWS (as with other applications) requires the DNS.
reconfigured before post-failover testi ify, failover refers only to the datal
frot ary database cluster (~ } to the standby database cluster:
ind not a full campus failover, e.g. IRE11 to IRE19.

See Steps [7.] and [8.] of Section 6.1 for more on allowing applications seamless access to BRDB on
database primary-to-standby cluster post-failover.

3.8 Schedule BRDB_PAUSE_FEED3

This schedule is run daily. It stops the two NPS copy processes prior to the starting of the daily BRDB
schedule. It consists of two tasks which can be run on any active node; see section 3.2 above for details.
Only the two parent jobs are included here, which are:

BRDBX011_PAUSE_NPS_TT_COPY
BRDBX011_PAUSE_NPS_GREV_COPY

3.8.1 IBRDBX011_PAUSE_APS_NRT_PROCESSDependencies
Schedule BRDB_PAUSE_FEED3 depends on the completion of schedule BRDB_BKP_COMPL.
3.8.2 Job BRDBX011_PAUSE_NPS_TT_COPY

This job stops the copying of Track and Trace transactions to NPS, by setting a system parameter (see
section 3.5).

3.8.2.1. Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TT_TXN_TO_NPS_STOP_YN and value “Y” (i.e. System parameter in
BRDB_SYSTEM_PARAMETER.parameter_text named 'BRDB_TT_TXN_TO_NPS_STOP_YN' is set to
%),

3.8.2.2 Rerun Action

Rerun the job once the underlying problem has been resolved, unless the the node on which it was
running is now down; rerun one of the cancelled jobs from one of the other instances instead.

3.8.3. Job BRDBX011_PAUSE_NPS_GREV_COPY

This job stops the copying of Reversals transactions to NPS, by setting a system parameter (see section
3.5).

3.8.3.1. Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_REV_TXN_TO_NPS_STOP_YN and value “Y” (i.e. System parameter in
BRDB_SYSTEM_PARAMETER parameter_text named 'BRDB_REV_TXN_TO_NPS_STOP_YN' is set
to'Y’).

3.8.3.2 Rerun Action

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Rerun the job once the underlying problem has been resolved, unless the the node on which it was
running is now down; rerun one of the cancelled jobs from one of the other instances instead.

3.8.4 Job BRDBX011_PAUSE_APS_NRT_PROCESS

This job stops the copying APS transactions, by setting a system parameter (see section 3.5).
3.8.4.1. Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_APS_NRT_PROCESS_STOP_YN and value “Y” (i.e. System parameter in
BRDB_SYSTEM_PARAMETER. parameter_text named BRDB_APS_NRT_ PROCESS STOP_YN is set
to'Y’).

3.8.4.2 Rerun Action

Rerun the job once the underlying problem has been resolved, unless the the node on which it was
running is now down; rerun one of the cancelled jobs from one of the other instances instead.

3.9 Schedule BRDB_STARTUP

This schedule is run daily. It runs the BRDB start of day utility. It consists of a single task which can be
run on any active node; see section 3.2 above for details. Only the parent job BRDBC0071 is included
here.

Additional monitoring is required so that an alert is raised if this job has not completed by 06:00. This is
implemented within the BRDB_MONITOR schedule — see section 3.77.

3.9.1 Dependencies
Schedule BRDB_STARTUP depends on the completion of schedule BRDB_PAUSE_FEED3.

3.9.2 Job BRDBC001

This job runs the BRDB start of day utility in order to create "n" partitions ahead; n partition/ days (which
pre Release 9 is one day) will be 7 days in advance and this can be configurable via
‘PARTITIONS_AHEAD' BRDB System Parameters. BRDB's system date is incremented by one.

3.9.2.1. Implementation
This job is implemented by a call to the executable BRDBC001.
3.9.2.2 Rerun Action

Check the partition metadata is as expected (refer to 5.3.3.1), if the metadata appears OK then fix the
underlying problem (that caused the abend), raise a high priority call with 4th line support and then rerun
the job.

Only rerun the failed instance of the job if the current time is before the time threshold specified by the
system parameter ‘PARTITIONS_EXPIRED_TIME’. If the current time is beyond that value, invoke
BRDBC001 with no input parameters, i.e no DATE parameter. Invoking the program in this mode will
create only one set of partitions, regardless of the value defined in system parameter ‘PARTITIONS.
AHEAD’ If the rerun fails then do not attempt to rerun a 3rd time, liase with 4th line support - the
resolution should be reached before 6 p.m. that day.

3.10 Schedule BRDB_START_FEED3

This schedule is run daily. It prepares for the running of the two NPS copy processes by reversing the
changes that stopped them earlier in the schedule. It consists of two tasks which can be run on any
active node; see section 3.2 above for details. Only the two parent jobs are included here, which are:

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BRDBX011_START_NPS_TT_COPY
BRDBX011_START_NPS_GREV_COPY

3.10.1 BRDBX011_START_APS_NRT_PROCESSDependencies
Schedule BRDB_START_FEED3 depends on the completion of schedule BRDB_STARTUP.

3.10.2 Job BRDBX011_START_NPS_TT_COPY

This job prepares for the starting of the copying of Track and Trace transactions to NPS, by setting a
system parameter (see section 3.5).

3.10.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TT_TXN_TO_NPS_STOP_YN and value “N”.

3.10.2.2. Rerun Action

3.10.3 Job BRDBX011_START_NPS_GREV_COPY

This job prepares for the starting of the copying of Reversals transactions to NPS, by setting a system
parameter (see section 3.5).

3.10.3.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_REV_TXN_TO_NPS_STOP_YN and value “N”.

3.10.3.2 Rerun Action

3.10.4 Job BRDBX011_START_APS_NRT_PROCESS
This job starts copying APS transactions, by setting a system parameter (see section 3.5).
3.10.4.1. Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_APS_NRT_PROCESS_STOP_YN and value “N” (i.e. System parameter in
BRDB_SYSTEM_PARAMETER. parameter_text named BRDB_APS_NRT_PROCESS_STOP_YN is set
to'N’).

3.10.4.2. Rerun Action

3.11 Schedule BRDB_TT_TO_NPS3

This schedule is run daily to start the Track and Trace NPS data feed. It consists of a single task which is
run on each active node by jobs named BRDBX003_TT_TO_NPS_1...4_NOPAGE.

3.11.1 Dependencies
Schedule BRDB_TT_TO_NPS3 depends on the completion of schedule BRDB_START_FEED3.
3.11.2 Job BRDBX003_TT_TO_NPS_1...4_NOPAGE

These jobs (one per node) start the feed that copies the Track and Trace transactions to NPS.

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3.11.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_TT_TXN_TO_NPS.

3.11.2.2 Database Link Information
NBX_TT_HARVESTER_AGENT_1@NPS1
3.11.2.3 Rerun Action

See 3.5.1

3.12 Schedule BRDB_GREV_NPS3.

This schedule is run daily to start the Reversals NPS data feed. It consists of a single task which is run on
each active node by jobs named BRDBX003_GREV_TO_NPS_1...4 NOPAGE.

3.12.1 Dependencies
Schedule BRDB_GREV_NPS3 depends on the completion of schedule BRDB_START_FEED3
3.12.2. Job BRDBX003_GREV_TO_NPS_1...4_NOPAGE

These jobs (one per node) start the feed that copies the Reversals transactions to NPS.

3.12.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_REV_TXN_TO_NPS.

3.12.2.2 Database Link Information
NBX_GREV_AGENT_1@NPS2

3.12.2.3 Rerun Action

Re See 3.5.1

3.13 Schedule BRDB_PAUSE_FEED1

This schedule is run daily at 07:50. It stops the two NPS copy processes and one (CR) file deamon
process prior to the start of day processing. It consists of three tasks which can be run on any active
node; see section 3.2 above for NPS copy processes details and section 3.98 below for (CR) file
deamon. Only the three parent jobs are included here, which are:

BRDBX011_PAUSE_NPS_TT_COPY
BRDBX011_PAUSE_NPS_GREV_COPY
BRDBX011_STOP_CR
BRDBX011_PAUSE_APS_NRT_PROCESS

Additional monitoring is required so that an alert is raised if this job has not completed by 08:00. This is
implemented within the BRDB_MONITOR schedule — see section 3.77.

3.13.1 Dependencies

Schedule BRDB_PAUSE_FEED1 depends on the completion of schedules BRDB_STARTUP and
BRDB_START_FEED3.

3.13.2 Job BRDBX011_PAUSE_NPS_TT_COPY

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This job stops the copying of Track and Trace transactions to NPS, by setting a system parameter (see
section 3.5).

3.13.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TT_TXN_TO_NPS_STOP_YN and value “Y”.

3.13.2.2 Rerun Action

3.13.3 Job BRDBX011_PAUSE_NPS_GREV_COPY

This job stops the copying of Reversals transactions to NPS, by setting a system parameter (see section
3.5).

3.13.3.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_REV_TXN_TO_NPS_STOP_YN and value “Y”.

3.13.3.2 Rerun Action

3.13.4 Job BRDBX011_STOP_CR
This job stops the (CR) file deamon , by setting a system parameter (see section 3.98).
3.13.4.1. Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name CR_STOP_YN and value “Y”.

3.13.4.2 Rerun Action

3.13.5 Job BRDBX011_PAUSE_APS_NRT_PROCESS
This job stops the copying APS transactions, by setting a system parameter (see section 3.5).
3.13.5.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_APS_NRT_PROCESS_STOP_YN and value “Y” (i.e. System parameter in
BRDB_SYSTEM_PARAMETER. parameter_text named BRDB_APS_NRT_PROCESS_STOP_YN is set
to'Y’).

3.13.5.2 Rerun Action

Rerun the job once the underlying problem has been resolved, unless the the node on which it was
running is now down; rerun one of the cancelled jobs from one of the other instances instead.

3.14 Schedule BRDB_COMPLETE

This schedule is run daily. It checks that the BRDB schedule has completed and creates a flag file via the
job CREATE_BRDB_COMPLETE_FLAG.

3.14.1 Dependencies

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Schedule BRDB_COMPLETE depends on the completion of schedules BRDB_BKP_COMPL,
BRDB_STARTUP and BRDB_PAUSE_FEED1.

3.14.2 Job CREATE_BRDB_COMPLETE_FLAG
This job creates the flag file /opttws/FLAGS/BRDB_COMPLETE_FLAG.
3.14.2.1 Implementation

This job is implemented by a call to the “touch” command with the relevant file name.
3.14.2.2 Rerun Action

3.15 Schedule BRDB_SOD
This schedule is run daily at 08:00. It checks that the BRDB has completed start of day processing.
3.15.1 Dependencies

Schedule BRDB_COMPLETE depends on the existence of the flag files
/opt/tws/FLAGS/BRDB_COMPLETE flag and /opt/tws/FLAGS/BRDB_BKUP_COMPLETE. flag.

3.15.2 Job DELETE_BRDB_COMPLETE_FLAG

This job deletes the flag file /opt/tws/FLAGS/BRDB_complete.FLAG.

3.15.2.1 Implementation

This job is implemented by a call to the “rm” command with the relevant file name.
3.15.2.2. Rerun Action

3.15.3 Job DELETE_BRDB_COMPLETE_FLAG

This job deletes the flag file /opt/tws/FLAGS/BRDB_BKUP_complete.FLAG.
3.15.3.1 Implementation

This job is implemented by a call to the “rm” command with the relevant file name.
3.15.3.2 Rerun Action

3.16 Schedule BRDB_START_FEED1

This schedule is run daily at 08:02. It prepares for the running of the two NPS copy processes by
reversing the changes that stopped them earlier in the schedule. It consists of two tasks which can be run
on any active node; see section 3.2 above for details. Only the two parent jobs are included here, which
are:

BRDBX011_START_NPS_TT_COPY
BRDBX011_START_NPS_GREV_COPY

BRDBX011_START_APS_NRT_PROCESS

3.16.1 Dependencies

Schedule BRDB_START_FEED1 depends on the completion of schedule BRDB_SOD.

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3.16.2 Job BRDBX011_START_NPS_TT_COPY

This job prepares for the starting of the copying of Track and Trace transactions to NPS, by setting a
system parameter (see section 3.5).

3.16.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TT_TXN_TO_NPS_STOP_YN and value “N”.

3.16.2.2 Rerun Action

3.16.3 Job BRDBX011_START_NPS_GREV_COPY

This job prepares for the starting of the copying of Reversals transactions to NPS, by setting a system
parameter (see section 3.5).

3.16.3.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_REV_TXN_TO_NPS_STOP_YN and value “N”.

3.16.3.2 Rerun Action

3.16.4 Job BRDBX011_START_APS_NRT_PROCESS
This job starts copying APS transactions, by setting a system parameter (see section 3.5).
3.16.4.1_ Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_APS_NRT_PROCESS_STOP_YN and value “N” (i.e. System parameter in
BRDB_SYSTEM_PARAMETER. parameter_text named BRDB_APS_NRT_PROCESS_STOP_YN is set
to'N’).

3.16.4.2 Rerun Action

3.17 Schedule BRDB_START_APOP

This schedule is run daily at 08:02. It prepares for the running of the APOP copy process by reversing the
changes that stop them from running. It consists of a single two task which can be run on any active
node. Only the parent job is included here, which is:

BRDBX011_START_APOP_TC_COPY

3.17.1 Dependencies

Schedule BRDB_START_APOP depends on the completion of schedule BRDB_SOD.
3.17.2 Job BRDBX011_START_APOP_TC_COPY

This job prepares for the starting of copying Transaction Confirmations to APOP, by setting a system
parameter (see section 3.5).

3.17.2.1 Implementation

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This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TXN_CONF_TO_APOP_STOP_YN and value “N”.

3.17.2.2 Rerun Action

3.18 Schedule BRDB_TT_TO_NPS1

This schedule is run daily at 08:05 to restart the Track and Trace NPS data feed. It consists of a single
task which is run on each active node by jobs named BRDBX003_TT_TO_NPS_1...4_ NOPAGE.

3.18.1 Dependencies

Schedule BRDB_TT_TO_NPS1 depends on the completion of schedule BRDB_START_FEED1.
3.18.2. Job BRDBX003_TT_TO_NPS_1...4_NOPAGE

These jobs (one per node) start the feed that copies the Track and Trace transactions to NPS.
3.18.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_TT_TXN_TO_NPS.

3.18.2.2 Database Link Information
NBX_TT_HARVESTER_AGENT_1@NPS1
3.18.2.3 Rerun Action

Rerun 8

3.19 Schedule BRDB_GREV_NPS1

This schedule is run daily at 08:05 to restart the Reversals NPS data feed. It consists of a single task
which is run on each active node by jobs named BRDBX003_GREV_TO_NPS_1...4_NOPAGE.

3.19.1 Dependencies

Schedule BRDB_GREV_NPS1 depends on the completion of schedule BRDB_START_FEED1.
3.19.2 Job BRDBX003_GREV_TO_NPS_1...4.NOPAGE

These jobs (one per node) start the feed that copies the Reversals transactions to NPS.
3.19.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_REV_TXN_TO_NPS.

3.19.2.2 Database Link Information
NBX_GREV_AGENT_1@NPS2

3.19.2.3. Rerun Action

See 3.5.1

3.20 Schedule BRDB_TC_TO_APOP

This schedule is run daily at 08:05 to start the Transaction Confirmation to APOP data feed. It consists of
a single task which is run on each active node by jobs named
BRDBX003_TC_TO_APOP_1...4 NOPAGE.

See 3.5.1

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3.20.1 Dependencies

Schedule BRDB_TC_TO_APOP depends on the completion of schedule BRDB_START_APOP.
3.20.2 Job BRDBX003_TC_TO_APOP_1...4. NOPAGE

These jobs (one per node) start the feed that copies the Transaction Confirmations to APOP.
3.20.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_TXN_CONF_TO_APOP.

3.20.2.2 Database Link Information
APOPBRDB@APOP

3.20.2.3 Rerun Action

Re See 3.5.1

3.21 Schedule BRDB_START_MON

This schedule is run daily at 08:10 to set the Daemon Monitoring Process (BRDBC041) STOP_YN flag to
'N’. It consists of a single task which is run on one node by a job named
BRDBX011_START_DAEMON_MON.

3.21.1 Dependencies

Schedule BRDB_START_MON depends on the completion of schedule BRDB_SOD.
3.21.2 Job BRDBX011_START_DAEMON_MON

This job (one node) sets the BRDB_DAEMON_MONITOR_STOP_YN flag to 'N’.

3.21.2.1_ Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant feed name
BRDB_DAEMON_MONITOR_STOP_YN.

3.21.2.2 Database Link Information
N/A
3.21.2.3 Rerun Action

3.22 Schedule BRDB_FEED_MON

This schedule is run daily to start the multi-node Daemon Monitoring processes (BRDBC041). It consists
of a single task which is run on each active node by jobs named
BRDBC041_BRDB_DAEMON_MONITOR_1...4.

3.22.1 Dependencies

Schedule BRDB_FEED_MON depends on the completion of schedules:
e BRDB_START_FEED1
« BRDB_START_APOP

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* BRDB_START_MON
3.22.2 Job BRDBC041_BRDB_DAEMON_MONITOR_1...4

These jobs (one per node) start the daemon monitoring process than acts as a watchdog for the other
daemon jobs (e.g. Track&Trace, GREV, etc)

3.22.2.1 Implementation

These jobs are implemented by a call to the pro*c executable BRDBC041 specifying the TWS date and
instance ID.

3.22.2.2 Database Link Information
N/A
3.22.2.3 Rerun Action

If this job fails then it may suggest a monitored feed (e.g. GREV) has timed out - indicating a problem
elsewhere in BRDB.

Once the root cause of the failure is resolved then restart the monitored feed (in the above example then,
GREV) and then rerun this job on the node that it failed on.

3.23 Schedule BRDB_PAUSE_MON

This schedule is run daily at 20:00 to set the Daemon Monitoring Process (BRDBC041) STOP_YN flag to
'Y'. It consists of a single task which is run on one node by a job named
BRDBX011_PAUSE_DAEMON_MON.

3.23.1 Dependencies

Schedule BRDB_PAUSE_MON depends on the completion of schedule BRDB_SOB &
BRDB_START_MON.

3.23.2 Job BRDBX011_PAUSE_DAEMON_MON
This job (one node) sets the BRDB_DAEMON_MONITOR_STOP_YN flag to 'Y’.
3.23.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant feed name
BRDB_DAEMON_MONITOR_STOP_YN.

3.23.2.2 Database Link Information
N/A
3.23.2.3. Rerun Action

3.24 Schedule BRDB_SOB

This schedule is run daily at 19:00. It marks the start of the evening BRDB schedule.
3.24.1 Dependencies

None.
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3.24.2 Job COMPLETE

This job simply echoes a message before exiting.
3.24.2.1 Implementation

This job is implemented by a call to the echo command.
3.24.2.2 Rerun Action

None.

3.25 Schedule BRDB_ONCH_AGG

This schedule is run daily. It aggregates the overnight cash on hand (ONCH) figures as well as setting
the last good ONCH date for relevant rows in column
OPS$BRDB.BRDB_BRANCH_STOCK_UNITS.LAST_GOOD_ONCH_DATE. It performs two tasks,
firstly running the aggregation itself on all active nodes, with automatic waiting and rerunning; see section
3.1 above for details. Only the main jobs BRDBX007_ONCH_AGG__1...4 are included here. The second
task checks for completion of the previous task, and can be run on any active node; see section 3.2
above for details. Only the parent job BRDBC008_CHECK_ONCH_AGG is included here.

3.25.1 Dependencies

Schedule BRDB_ONCH_AGG depends on the completion of schedule BRDB_SOB.

Job BRDBC008_CHECK_ONCH_AGG depends on jobs BRDBX007_ONCH_AGG 1...4.
3.25.2 Job BRDBX007_ONCH_AGG_1...4

These jobs (one per node) perform the aggregation of the overnight cash on hand (ONCH) figures.
3.25.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX007.sh specifying the relevant
aggregation name OVERNIGHT_CASH_ON_HAND.

3.25.2.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.25.3 Job BRDBC008_CHECK_ONCH_AGG

This job checks for the successful completion of the previous job for all FAD-Hashes.
3.25.3.1 Implementation

This job is implemented by a call to the executable BRDBC008 specifying the relevant aggregation name
OVERNIGHT_CASH_ON_HAND.

3.25.3.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.26 Schedule BRDB_CLR_BRANCH

This schedule runs after BRDB_FROM_EMDB2 completes and will not initiate if time threshold 01:05 has
been breached. The called job archives and then deletes transactions for all closed branches. This
schedule is run on 1 instance at any one time.

3.26.1 Dependencies

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Schedule BRDB_CLR_BRANCH depends on the completion of schedule BRDB_FROM_EMDB2. This
job is stopped at 01:05 irrespective of whether it has completed already (outstanding transactions will be
rolled back and picked up the following night).

3.26.2 Job BRDBX037_CLEAR_BRDATA

This job runs the BRDB automated closure process (BRDBX037.sh). Transactions are committed by
FAD_HASH (not individually by branch).

3.26.2.1 Implementation

This job is implemented by a call to the shell script BRDBX037.sh, along with the TWS business date and
instance number.

The process identifies all branches to be cleared by the following query

ECT fad_hash, branch_accounting_code

ROM  brdb_branch_info
WHERE branch_status = 'Closed'
AND suspend distribution = 'Y'

All transactions for those closed branches in a number of tables (identified in column
BRDB_CLEARED_CONTROL_DATA.source_table) are loaded into archive tables (identified in column
BRDB_CLEARED_CONTROL_DATA.target_table) and then deleted from the original tables.

Note that these transactions are not replicated to BRSS, BRSS has an equivalent process
(BRSSX037.sh) that carries the closures independently of BRDB.

Closed, cleared and archived branches are recorded in table BRDB_CLEARED_CLOSURE_DATA, with
column brdb_closure_date identifying when the branch was cleared on BRDB.

3.26.2.2 Exceptions

BRDBX037.sh checks each branch (to be cleared) has not traded within the last 5 days by querying
BRDB_BRANCH_NODE_INFO.last_logout_timestamp.

If a branch does show activity then an exception is logged in BRDB_OPERATIONAL_EXCEPTIONS with
an exception code of BRDB35110. The branch will continue to log exceptions until the last logout
timestamp is older than TWS business date - 5 days.

3.26.2.3 Rerun Action

This job can be rerun if ISD's opinion is that there is enough of a window to process at least one FAD
HASH before 01.05am. If there is not enough time to complete then the following night's schedule will
pick up from where BRDBX037 stopped previously.

3.27 Schedule BRDB_PAUSE_APOP

This schedule is run daily at 20:00. It stops the APOP feed process, to allow the APOP batch jobs to run
overnight without activity occurring in the relevant tables. It consists of a single task which can be run on
any active node; see section 3.2 above for details. Only the parent job is included here, which is:

BRDBX011_PAUSE_APOP_TC_COPY
3.27.1 Dependencies

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Schedule BRDB_PAUSE_APOP depends on the completion of schedule BRDB_SOB,
BRDB_START_APOP.

3.27.2 Job BRDBX011_PAUSE_APOP_TC_COPY

This job stops the copying of Transaction Confirmations to APOP, by setting a system parameter (see
section 3.5).

3.27.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TXN_CONF_TO_APOP_STOP_YN and value “Y”.

3.27.2.2 Rerun Action

3.28 Schedule BRDB_NWB_TO_DRS

3.29 Following PBS Decommissioning, this schedule no
longer runsSchedule BRDB_DCS_TO_DRS

Following PBS decommissioning, this schedule no longer runs..

3.30 Schedule BRDB_DRS_COMPL

Following PBS decommissioning this schedule no longer runs..

3.31 Schedule BRDB_XFR_COMPL

This schedule is run daily. It marks the end of the transfer schedule

3.31.1 Dependencies

Schedule BRDB_XFR_COMPL depends on the completion of schedules BRDB_DRS_COMPL,
BRDB_ZIP_CRED, BRDB_ZIP_BTR, BRDB_BDC_TO_FRES, BRDB_AP_RECON .

3.31.2 Job COMPLETE

This job simply echoes a message before exiting
3.31.2.1 Implementation

This job is implemented by a call to the echo command.
3.31.2.2 Rerun Action

None.

3.32 Schedule BRDB_FEED_ERRORS

This schedule is run daily. It runs the process to raise operation exceptions for data feed errors. It
consists of a single task which can be run on any active node; see section 3.2 above for details. Only the
parent job BRDBX007_RAISE_FEED_DATA_EXCEPTIONS is included here.

3.32.1 Dependencies

3.32.2 Schedule BRDB_FEED_ERRORS depends on the completion
of schedule BRDB_XFR_COMPL BRDB_PAFAD_LOAD

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BRDB_POE_LOAD BRDB_PPK_LOAD BRDB_EUM_LOAD
BRDB_PLO_LOAD, BRDB_RDC_LOAD.Job
BRDBX007_RAISE_FEED_DATA_EXCEPTIONS

This job runs the process to raise operation exceptions for data feed errors.
3.32.2.1 Implementation

This job is implemented by a call to the shell script BRDBX007.sh specifying the relevant process name
RAISE_FEED_DATA_EXCEPTIONS.

3.32.2.2 Rerun Action

3.33 Schedule BRDB_NCU_TXN_AGG

This schedule is run daily at 1:15. It performs data aggregation for the daily summary. It performs two
tasks, firstly running the aggregation itself on all active nodes, with automatic waiting and rerunning; see
section 3.1 above for details. Only the main jobs BRDBX007_NON_CUMU_TXN_TOTALS_1...4 are
included here. The second task checks for completion of the previous task, and can be run on any active
node; see section 3.2 above for details. Only the parent job
BRDBC008_CHECK_NON_CUMU_TXN_AGGR is included here.

3.33.1 Dependencies

Job BRDBC008_CHECK_NON_CUMU_TXN_AGGR depends on jobs
BRDBX007_NON_CUMU_TXN_TOTALS_1...4 & BRDB_TXN_POST.

3.33.2 Job BRDBX007_NON_CUMU_TXN_TOTALS_1...4
These jobs (one per node) perform data aggregation for the daily summary.
3.33.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX007.sh specifying the relevant
aggregation name BRDB_NON_CUMU_TXN_AGGR.

3.33.2.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.33.3 Job BRDBC008_CHECK_NON_CUMU_TXN_AGGR
This job checks for the successful completion of the previous job for all FAD-Hashes.
3.33.3.1 Implementation

This job is implemented by a call to the executable BRDBC008 specifying the relevant aggregation name
BRDB_NON_CUMU_TXN_AGGR.

3.33.3.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.34 Schedule BRDB_CU_TXN_AGG

This schedule is run daily. It performs data aggregation for the daily cumulative summary. It performs two
tasks, firstly running the aggregation itself on all active nodes, with automatic waiting and rerunning; see
section 3.1 above for details. Only the main jobs BRDBX007_CUMU_TXN_AGGR_1...4 are included
here. The second task checks for completion of the previous task, and can be run on any active node;

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see section 3.2 above for details. Only the parent job BRDBC008_CHECK_CUMU_TXN_AGGR is
included here.

3.34.1 Dependencies

Schedule BRDB_CU_TXN_AGG depends on the completion of schedule BRDB_NCU_TXN_AGG.

Job BRDBC008_CHECK_CUMU_TXN_AGGR depends on jobs BRDBX007_CUMU_TXN_AGGR_1...4.
3.34.2 Job BRDBX007_CUMU_TXN_AGGR_1...4

These jobs (one per node) perform data aggregation for the cumulative daily summary.

3.34.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX007.sh specifying the relevant
aggregation name BRDB_CUMU_TXN_AGGR.

3.34.2.2. Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.34.3 Job BRDBC008_CHECK_CUMU_TXN_AGGR
This job checks for the successful completion of the previous job for all FAD-Hashes.
3.34.3.1 Implementation

This job is implemented by a call to the executable BRDBC008 specifying the relevant aggregation name
BRDB_CUMU_TXN_AGGR

3.34.3.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.35 Schedule BRDB_BBNI_MAINT

This schedule is run daily. It runs the BRDB utility to reset sequence numbers. It consists of a single task
which can be run on any active node; see section 3.2 above for details. Only the parent job
BRDBX031_JSN_USN_SSN is included here.

3.35.1 Dependencies

Schedule BRDB_BBNI_MAINT depends on the completion of schedule BRDB_CU_TXN_AGG.
3.35.2 Job BRDBX031_JSN_USN_SSN

This job runs the BRDB utility that resets the sequence numbers.

3.35.2.1 Implementation

This job is implemented by a call to the shell script BRDBX031.sh.

3.35.2.2 Rerun Action

3.36 Schedule BRDB_SUMMARY_DTE

This schedule is run daily. It sets the last daily summary date. It consists of a single task which can be
run on any active node; see section 3.2 above for details. Only the parent job
BRDBX011_SET_DAILY_SUMMARY_DATE is included here.

3.36.1 Dependencies

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Schedule BRDB_SUMMARY_DTE depends on the completion of schedule BRDB_BBNI_MAINT.
3.36.2 Job BRDBX011_SET_DAILY_SUMMARY_DATE

This job sets the last daily summary date, a system parameter.

3.36.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_LAST_DAILY_SUMMARY_DATE and relevant date value.

3.36.2.2. Rerun Action

3.37 Schedule BRDB_AGG_COMPL

This schedule is run daily. It marks the end of the aggregation schedule.

3.37.1 Dependencies

Schedule BRDB_AGG_COMPL depends on the completion of schedules BRDB_SUMMARY_DTE .
3.37.2 Job COMPLETE

This job simply echoes a message before exiting.

3.37.2.1 Implementation

This job is implemented by a call to the echo command.

3.37.2.2 Rerun Action

None.

3.38 Schedule BRDB_FROM_RDDS

This schedule is run daily at 00:10. It runs the Host Reference Data from RDDS data feed. It consists of a
single task which can be run on any active node; see section 3.2 above for details. Only the parent job
BRDBX003_REFDATA_FROM_RDDS is included here.

3.38.1 Dependencies

Schedule BRDB_FROM_RDDS depends on the completion of schedules BRDB_SOB and
RDDS_COPY_SCHED.

3.38.2 Job BRDBX003_REFDATA_FROM_RDDS
This job runs the Host Reference Data from RDDS data feed.
3.38.2.1 Implementation

This job is implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_HOST_REF_FROM_RDDS. The job populates the following BRDB tables via the RDDS
database link:

All tables in the BRDB that are prefixed with 'RDDS_See DEV/APP/LLD/0050 for detailed information.
3.38.2.2 Database Link Information

RDDSBRDB@RDDS
3.38.2.3 Rerun Action

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3.39 Schedule BRDB_AUD_FEED

This schedule is run daily at 01:05. It performs journal auditing. It performs three tasks, firstly running the
message journal auditing on all active nodes, with automatic waiting and rerunning; see section 3.1
above for details. Only the main jobs BRDBC002_AUDIT_1...4 are included here. The second task
checks for completion of the previous task, and can be run on any active node; see section 3.2 above for
details. Only the parent job BRDBC008_CHECK_AUDIT_FEED is included here. The third task performs.
Transaction Correction journal auditing, and can be run on any active node; again see section 3.2 above
for details. Only the parent job BRDBC033_AUDIT is included here.

Additional monitoring is required so that an alert is raised if this job has not completed by 04:00. This is
implemented within the BRDB_MONITOR schedule — see section 3.77.

3.39.1 Dependencies

Schedule BRDB_AUD_FEED depends on the completion of schedule BRDB_SOB.
Job BRDBC008_CHECK_AUDIT_FEED depends on jobs BRDBC002_AUDIT_1...4.
Job BRDBC033_AUDIT depends on job BRDBC008_CHECK_AUDIT_FEED.
3.39.2 Job BRDBC002_AUDIT_1...4

These jobs (one per node) generate text files for the input day's auditable messages.
3.39.2.1 Implementation

These jobs are implemented by a call to the executable BRDBC002.

Outputs files to the following directories below.

Usage BRDBBLV1 nment Variable
Working directory BRDB_AUDIT_FILE_TEMP
BRDB reports directory BRDB_COUNTER_AUDIT_OUTPUT

3.39.2.2. Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.39.3. Job BRDBC008_CHECK_AUDIT_FEED

This job checks for the successful completion of the previous job for all FAD-Hashes.
3.39.3.1 Implementation

This job is implemented by a call to the executable BRDBC008 specifying the relevant process name
BRDBC002.

3.39.3.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.39.4 Job BRDBC033_AUDIT

This job generates text files for the input day's auditable transaction correction messages.
3.39.4.1. Implementation

This job is implemented by a call to the executable BRDBC033.

Outputs files to the following directories below.

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Usage BRDBBLV1 Environment Variable
Working directory BRDB_TCT_FILE_TEMP
BRDB reports directory BRDB_TCT_AUDIT_OUTPUT

3.39.4.2 Rerun Action

As specified in section 3.1.1, alert Operations if rerun fails.

3.40 Schedule BRDB_ORA_STATS

This schedule, which runs daily, gathers statistics on date range partitioned tables every Monday
(excluding English bank holidays) and daily for all other tables (with stale statistics). It consists of a single
task which can be run on any active node; see section 3.1.1 above for details. Only the parent job
BRDBX005_SCHEMA is included here.

3.40.1 Dependencies

Schedule BRDB_ORA_STATS depends on the completion of schedules BRDB_AUD_FEED,
BRDB_AGG_COMPL and BRDB_XFR_COMPL.

3.40.2 Job BRDBX005_SCHEMA

This job gathers the Oracle optimiser statistics.
3.40.2.1 Implementation

This job is implemented by a call to the shell script BRDBX005.sh. The input parameters [-i & -s] are
present for backward compatibility only.

Statistics for tables as per those in table BRDB_ANALYZED_OBJECTS are normally gathered on a
Monday (controlled by system parameter BRDBX005_GATHER_WEEK_DAY), those statistics are then
copied into future partitions every night (until the following Monday).

Stale statistics for tables not present in BRDB_ANALYZED_OBJECTS are gathered every night.

3.40.2.1.1 Associated BRDB System Parameters

Parameter Name ameter Value Description

DEBUG_LEVEL_FOR_BRDBX005 3 {fom parameter_number] I Controls detail of stdist output
BRDBX005_ADJUST_HIGH_LOW_FLAG — I Y {from parameter_text} Controis method of copy table stats
BRDBX005_GATHER_WEEK_DAY MON [ffom parameter_text} I Day to gather stats on partitioned tables
BRDBX005_EXPORT_STATS N from parameter_text] Controis whether stats are copied to BRDB_OBJECT_STATS_ARC

3.40.2.2 Rerun Action

The statistics gathering job is able to resume from where it last failed so it is feasible to rerun the job (if
the failure was, for example, due to a full tablespace then that would need resolving first).

3.41 Schedule BRDB_ADMIN

This schedule is run daily. It performs administration of the BRDB database. It includes two tasks which
can be run on any active node; see section 3.2 above for details. Only the parent jobs BRDBC004 and
BRDBX006 are included here. It also includes two tasks which are run on each active node by jobs
named BRDB_HKP_ORAFILES1 and BRDB_HKP_ORAFILES2.

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3.41.1. Dependencies

Schedule BRDB_ADMIN depends on the completion of schedules BRDB_AUD_FEED,
BRDB_AGG_COMPL and BRDB_XFR_COMPL.

3.41.2 Job BRDBC004

This job runs the Audit, Archive and Purge process. See Section 5.7 for the latest in BRDBC004 archival
and purging logic.

3.41.2.1 Implementation
This job is implemented by a call to the executable BRDBC004.
3.41.2.2 Rerun Action

3.41.3. Job BRDBX006

This job runs the BRDB File Housekeeping process.

3.41.3.1 Implementation

This job is implemented by a call to the shell script BRDBX006.sh.
3.41.3.2 Rerun Action

3.41.4 Job BRDB_HKP_ORAFILES1
This job (run on each node) runs the Oracle File Housekeeping process for the BRDB.
3.41.4.1. Implementation

This job is implemented by a call to the shell script HouseKeepOrafiles.sh with the database name
BRDB.

3.41.4.2. Rerun Action

3.41.5 Job BRDB_HKP_ORAFILES2
This job (run on each node) runs the Oracle File Housekeeping process for ASM.
3.41.5.1 Implementation

This job is implemented by a call to the shell script HouseKeepOrafiles.sh with the database name
“+ASM".

3.41.5.2 Rerun Action
romp! run — acti
3.42 Schedule BRDB_PAUSE_FEED2

This schedule is run daily. It stops the two NPS copy processes and one (CR) file deamon process prior
to end of day processing. It consists of three tasks which can be run on any active node; see section 3.2
above for NPS copy processes details and section 3.98 below for (CR) file deamon. Only the three parent
jobs are included here, which are:

BRDBX011_PAUSE_NPS_TT_COPY
BRDBX011_PAUSE_NPS_GREV_COPY

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BRDBX011_STOP_CR

3.42.1 Dependencies
Schedule BRDB_PAUSE_FEED2 depends on the completion of schedule BRDB_ADMIN.

3.42.2 Job BRDBX011_PAUSE_NPS_TT_COPY

This job stops the copying of Track and Trace transactions to NPS, by setting a system parameter (see
section 3.5).

3.42.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TT_TXN_TO_NPS_STOP_YN and value “Y”.

3.42.2.2 Rerun Action

3.42.3. Job BRDBX011_PAUSE_NPS_GREV_COPY

This job stops the copying of Reversals transactions to NPS, by setting a system parameter (see section
3.5).

3.42.3.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_REV_TXN_TO_NPS_STOP_YN and value “Y”.

3.42.3.2 Rerun Action

3.42.4 Job BRDBX011_CR
This job stops the (CR) file deamon, by setting a system parameter (see section 3.98).
3.42.4.1. Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name CR_STOP_YN and value “Y”.

3.42.4.2 Rerun Action

i

jons on failure
3.43 Schedule BRDB_EOD

This schedule is run daily. It runs the BRDB end of day utility. It consists of a single task which can be run
on any active node; see section 3.2 above for details. Only the parent job BRDBC009 is included here.

Additional monitoring is required so that an alert is raised if this job has not completed by 04:00. This is
implemented within the BRDB_MONITOR schedule — see section 3.77.

3.43.1 Dependencies
Schedule BRDB_EOD depends on the completion of schedule BRDB_PAUSE_FEED2.
3.43.2 Job BRDBC009

This job runs the BRDB end of day utility; resets BRDB_OPERATIONAL_INSTANCES.IS_AVAILABLE to
'Y' if the instance was previously down but is now available.

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3.43.2.1 Implementation
This job is implemented by a call to the executable BRDBCOO9.
3.43.2.2 Rerun Action

3.44 Schedule BRDB_START_FEED2

This schedule is run daily. It prepares for the running of the two NPS copy processes by reversing the
changes that stopped them earlier in the schedule. It consists of two tasks which can be run on any
active node; see section 3.2 above for details. Only the two parent jobs are included here, which are:

BRDBX011_START_NPS_TT_COPY

BRDBX011_START_NPS_GREV_COPY

3.44.1. Dependencies

Schedule BRDB_START_FEED2 depends on the completion of schedule BRDB_EOD.
3.44.2 Job BRDBX011_START_NPS_TT_COPY

This job prepares for the starting of the copying of Track and Trace transactions to NPS, by setting a
system parameter (see section 3.5).

3.44.2.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_TT_TXN_TO_NPS_STOP_YN and value “N”.

3.44.2.2. Rerun Action
Al
3.44.3 Job BRDBX011_START_NPS_GREV_COPY

This job prepares for the starting of the copying of Reversals transactions to NPS, by setting a system
parameter (see section 3.5).

3.44.3.1 Implementation

This job is implemented by a call to the shell script BRDBX011.sh specifying the relevant system
parameter name BRDB_REV_TXN_TO_NPS_STOP_YN and value “N”.

3.44,.3.2 Rerun Action

3.45 Schedule BRDB_TT_TO_NPS2

This schedule is run daily to restart the Track and Trace NPS data feed after end of day processing. It
consists of a single task which is run on each active node by jobs named
BRDBX003_TT_TO_NPS_1...4_NOPAGE.

3.45.1 Dependencies

Schedule BRDB_TT_TO_NPS2 depends on the completion of schedule BRDB_START_FEED2.
3.45.2 Job BRDBX003_TT_TO_NPS_1...4._ NOPAGE

These jobs (one per node) start the feed that copies the Track and Trace transactions to NPS.
3.45.2.1 Implementation

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These jobs are implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_TT_TXN_TO_NPS.

3.45.2.2 Database Link Information
NBX_TT_HARVESTER_1@NPS2
3.45.2.3. Rerun Action

3.46 Schedule BRDB_GREV_NPS2

This schedule is run daily to restart the Reversals NPS data feed after end of day processing. It consists
of a single task which is run on each active node by jobs named
BRDBX003_GREV_TO_NPS_1...4. NOPAGE.

3.46.1 Dependencies

Schedule BRDB_GREV_NPS2 depends on the completion of schedule BRDB_START_FEED2
3.46.2 Job BRDBX003_GREV_TO_NPS_1...4. NOPAGE

These jobs (one per node) start the feed that copies the Reversals transactions to NPS.
3.46.2.1 Implementation

These jobs are implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_REV_TXN_TO_NPS.

3.46.2.2 Database Link Information
NBX_GREV_AGENT_1@NPS1

3.46.2.3. Rerun Action

3.47 Schedule BRDB_START_BKP

This schedule is run daily. It marks the start of the backup schedule.

3.47.1. Dependencies

Schedule BRDB_START_BKP depends on the completion of schedule BRDB_EOD.
3.47.2. Job COMPLETE

This job simply echoes a message before exiting.

3.47.2.1 Implementation

This job is implemented by a call to the echo command.
3.47.2.2 Rerun Action

None.

3.48 Schedule BRDB_BACKUP_0

This schedule is run on Sundays and Wednesdays. It performs the level 0 backup. It consists of a single
task which can be run on any active node; see section 3.2 above for details. Only the parent job
BRDB_LVLO_BACKUP is included here.

3.48.1 Dependencies

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Schedule BRDB_BACKUP_0 depends on the completion of schedule BRDB_START_BKP.
3.48.2 Job BRDB_LVLO_BACKUP

This job performs the file transfer for the BRDB Branch Migration Status data feed.
3.48.2.1 Implementation

This job is implemented by a call to the shell script RMANBackup.sh with database name BRDB and
level value 0.

3.48.2.2 Rerun Action

3.49 Schedule BRDB_BACKUP_1

This schedule is run on every day except Sundays and Wednesdays. It performs the level 1 backup. It
consists of a single task which can be run on any active node; see section 3.2 above for details. Only the
parent job BRDB_LVL1_BACKUP is included here.

3.49.1 Dependencies

Schedule BRDB_BACKUP_1 depends on the completion of schedule BRDB_START_BKP.
3.49.2 Job BRDB_LVL1_BACKUP

Kicks off an RMAN level 1 backup.

3.49.2.1 Implementation

This job is implemented by a call to the shell script RMANBackup.sh with database name BRDB and
level value 1

3.49.2.2 Rerun Action

= Prompts for action? **

3.50 Schedule BRDB_BKP_COMPL

This schedule is run daily. It checks that the backup schedule has completed and creates a flag file via
the job CREATE_BRDB_BKUP_COMPLETE_FLAG.

3.50.1 Dependencies

Schedule BRDB_BKP_COMPLETE depends on the completion of whichever of schedule
BRDB_BACKUP_0 or BRDB_BACKUP_1 that applies on the appropriate day.

3.50.2 Job CREATE_BRDB_COMPLETE_FLAG

This job creates the flag file /opt/tws/FLAGS/BRDB_BKUP_complete.FLAG.
3.50.2.1 Implementation

This job is implemented by a call to the “touch” command with the relevant file name.

3.50.2.2 Rerun Action

ee

3.51 Schedule BRDB_MONITOR
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This schedule is run daily. It checks that other jobs have completed by a specified time. (See section 3.4.)
3.51.1 Dependencies

None

3.51.2 Job BRDB_MON_STARTUP

This checks that the BRDB_STARTUP job has completed by the required time . schedule completes by
05:30 hrs (or 06:30 hrs when a Level 0 backup runs).

3.51.2.1. Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and time.

3.51.2.2 Rerun Action

None.

3.51.3 Job BRDB_MON_PAUSE_FEED1

This checks that the BRDB_PAUSE_FEED1 job has completed by the required time of 07:59.
3.51.3.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and time.

3.51.3.2 Rerun Action

None.

3.51.4 Job BRDB_MON_AUD_FEED
This checks that the BRDB_AUD_FEED job has completed by the required time of 04:00 »

3.51.4.1. Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and time.

3.51.4.2. Rerun Action

None.

3.51.5 Job BRDB_MON_EOD

This checks that the BRDB_EOD job has completed by the required time of 04:00.
3.51.5.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and time.

3.51.5.2 Rerun Action

None.
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3.52 Schedule BRDB_POE_LOAD

This schedule is run daily and converts any available POLSAP PDF documents into PNG format and
loads into table OPS$BRDB.BRDB_EXT_FEED_REPORTS.

3.52.1 Job BRDBC038_POE_FROM_POLSAP

3.52.1.1 Implementation

This job calls executable BRDBC038 which will look for any PDFs in the POLSAP share directory (see
table below for details). If no files are found then sleep for 600 seconds, look again - do this for 3
iterations and log an exception if no files found but exit 0.

The following is a list of directories used by this job: -

Note: The list is stored as values in the following table columns for the row "WHERE
ext_interface_feed_name = ‘BRDB_POE_FROM_POLSAP’.

Description Column Name Value
POLSAP share directory INPUTSHARE_DIR_NAME. Japp/brdb/trans/polsap

BRDB input directory BRDB_INPUT_DIR_NAME Japp/brdb/trans/externalinterface/input

BRDB audit directory AUDIT_DIR_NAME Japp/brdbitrans/audit/externalinterfaceaudit/poe
BRDB PNG load directory BRDB_LOAD_DIR_NAME Japp/brdb/trans/externalinterface/loaddir

3.52.1.2 File Retention Periods

Processed PDF & PNG files (i.e. those with an uppercase extension) will be retained on the BRDB file
system as per the metadata defined in BRDB_FILES_TO_HOUSEKEEP.

3.52.1.3 Rerun Action

Correct the root cause of the failure and rerun the job.

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3.53 Schedule BRDB_PAFCD_LOAD

This schedule is run every Sunday at 13:30 only and loads the latest PAF files (postcode data files)
received from the Post Office, if available.

3.53.1 Job BRDBC038_PAF_FROM_CD

3.53.1.1 Implementation

For more on this process, please see Section 3.6.4

This job calls executable BRDBC0338 in the following way: -
${BRDB_PROC}/BRDBC038 BRDB_PAF_FROM CD *BRDBBDAY*

BRDBC038 will attempt to find the PAF files, of the form *compstc* .* .paf, in the
INPUTSHARE_DIR_NAME (see table below for details), register their existence within the database,
copy them to BRDB_INPUT_DIR_NAME and then calls BRDBC040, which performs validation on the
files and then calls a separate import process to load them.

The following is a list of directories used by this job: -

Note: The list is stored as values in the following table columns for the row "WHERE
ext_interface_feed_name = ‘BRDB_PAF_FROM_CD’.

Description Column Name Value
PAF (REF data) share directory INPUTSHARE_DIR_NAME Japp/brdb/trans/support/working

BROB input directory BRDB_INPUT_DIR_NAME Japplbrdb/trans/externalinterface/input
BROB audit directory AUDIT_DIR_NAME NIA

BRDB PAF load directory BRDB_LOAD_DIR_NAME Japplbrdbltrans/externalinterface/loaddir

3.53.1.2 File Retention Periods

Processed PAF files - those with an uppercase extension, e.g. *.PAF - will be retained on the BRDB file
system as per the metadata defined in BRDB_FILES_TO_HOUSEKEEP.

3.53.1.3 Failure Action

Determine the root cause and notify Support teams. Possible failures could include corrupt files, or
spurious data, lack of disk space or other similar problems.

3.53.1.4 Rerun Action
None. The schedule will not need to be held.

3.54 Schedule BRDB_PAFADD_LOAD

This schedule is run every day, including Sundays and loads a PAF file received from the Post Office,
which is different from the files delivered for the full PAF load (See Section 3.79).

3.54.1 Job BRDBC038_PAF_ADD_LOAD
3.54.1.1 Implementation

For more on this process, please see Section 3.6.5
This job calls executable BRDBC038 in the following way: -
${BRDB_PROC}/BRDBC038 BRDB_PAF_ADD_LOAD “*BRDBBDAY“

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BRDBC038 will attempt to find the “additional data” PAF file, of the form *compstd* .*.paf, in the
INPUTSHARE_DIR_NAME (see table below for details), register its existence within the database, copy
it to BRDB_INPUT_DIR_NAME, also copy it to AUDIT_DIR_NAME and then calls BRDBC040, which
performs validation on it and then calls a separate import process to load it.

The following is a list of directories used by this job: -

Note: The list is stored as values in the following table columns for the row "WHERE
ext_interface_feed_name = ‘BRDB_PAF_ADD_LOAD’.

Description Column Name Value
PAF (REF data) share directory INPUTSHARE_DIR_NAME Japplbrdbitrans/support/working

BRDB input directory BROB_INPUT_DIR_NAME Japplbrdb/trans/externalinterface/input

BRDB audit directory AUDIT_DIR_NAME Jappibrdb/trans/auditlexteralinterfaceaudit/paf
BRDB PAF load directory BRDB_LOAD_DIR_NAME Japp/brdb/trans/externalinterface/loaddir

3.54.1.2 File Retention Periods

Processed PAF files - those with an uppercase extension, e.g. *.PAF - will be retained on the BRDB file
system as per the metadata defined in BRDB_FILES_TO_HOUSEKEEP.

3.54.1.3 Failure Action

Determine the root cause and notify Support teams. Possible failures could include a corrupt file, or
spurious data within the file, lack of disk space or other similar problems.

3.54.1.4 Rerun Action

None. The schedule will not need to be held.

3.55 Schedule BRDB_TXN_POST_D

This schedule is run once every 60 minutes from BRDB_SOD until 17:00 and will attempt to post any
outstanding/onhold CFD subfile transactions on a per fad hash basis.

3.55.1 Dependencies

This schedule depends on the completion of BRDB_SOD.

3.55.2 Job BRDBX053_POST_EXT_TXNS_1...4
3.55.2.1_ Implementation

This job calls $BRDB_SH/BRDBX053.sh

3.55.2.2 Rerun Action

None.

3.56 Schedule BRDB_TXN_LOAD_EX

This schedule is run daily from 17:55. The schedule registers all relevant external transaction files into
BRDB.

3.56.1 Dependencies
This schedule depends on the completion of BRDB_TXN_POST_D.

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3.56.2 Job BRDBC038_PS_FROM_FDG

3.56.2.1 Implementation
Invokes BRDBC038 to scan & process the input share directory (populated by PODG) for Paystation

The following is a list of directories used by this job: -

Note: The list is stored as values in table BRDB_EXT_INTERFACE_FEEDS for the row "WHERE
ext_interface_feed_name = ‘PS’.

Column Name Value
Share directory INPUTSHARE_DIR_NAME Japp/brdb/trans/input_share

BROB input directory BRDB_INPUT_DIR_NAME Japp/brdb/trans/externalinterface/extemaltxns

BROB audit directory AUDIT_DIR_NAME Japp/brdb/trans/audit/externalinterfaceaudit/externaltxns
BRDB load directory BRDB_LOAD_DIR_NAME Japp/brdb/trans/externalintertace/loaddir

3.56.2.2 Rerun Action
None.
3.56.3 Job BRDBC038_PG_FROM_FDG

3.56.3.1 Implementation
Invokes BRDBC038 to scan & process the input share directory (populated by PODG) for Post&Go

The following is a list of directories used by this job: -

Note: The list is stored as values in table BRDB_EXT_INTERFACE_FEEDS for the row "WHERE
ext_interface_feed_name = ‘PG’.

Desi Column Nai Value
Share directory INPUTSHARE_DIR_NAME lapp/brdb/trans/input_share

BRDB input directory BRDB_INPUT_DIR_NAME Japp/brdb/trans/externalinterface/externaltxns

BRDB audit directory AUDIT_DIR_NAME Japp/brdb/trans/audit/extemalinterfaceauditlexternaltxns
BRDB load directory BRDB_LOAD_DIR_NAME Japp/brdb/trans/externalinterface/loaddir

3.56.3.2 Rerun Action

None.

3.57 Schedule BRDB_STOP_TLD
This schedule is run at 20:00. The schedule stops the CFD file daemons.

3.57.1 Dependencies
This schedule depends on the completion of BRDB_TXN_POST_D.

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3.57.2 Job BRDBX011_STOP_PS

3.57.2.1 Implementation

Invokes BRDBX011.sh to stop the Paystation BRDBC038 file daemon.
3.57.2.1.1 Associated BRDB System Parameter

Parameter Name Parameter Value Description

PS_STOP_YN YorN Controls the operation of the file daemon

3.57.2.2 Rerun Action

None.

3.57.3. Job BRDBX011_STOP_PG

3.57.3.1 Implementation

Invokes BRDBX011.sh to stop the Post&Go BRDBC038 file daemon.
3.57.3.1.1 Associated BRDB System Parameter

Parameter Name Parameter Value Description
PG_STOP_YN Yor Controis the operation of the file daemon

3.57.3.2 Rerun Action

None.

3.58 Schedule BRDB_TXN_LOAD_D

This schedule is run daily at 18:00 until 20:00 and will validate and stage external transactions

3.58.1 Dependencies
This schedule depends on the completion of BRDB_TXN_POST_D.

3.58.2 Job CREATE_BRDB_LOAD_FLAG

3.58.2.1 Implementation

touch /opt/tws/FLAGS/BRDB_Load.FLAG if not present, keep retrying until flag is not present.
3.58.2.2 Rerun Action

None.

3.58.3. Job BRDBC051_LOAD_TXNS
3.58.3.1 Implementation

After successfully recreating the flag, executes CFD validation and staging process BRDBC051 for the
current TWS date.

3.58.3.2 Rerun Action

None.

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3.58.4 Job BRDB_TXN_LOAD_SLEEP
3.58.4.1 Implementation

Sleep for 60 seconds.

3.58.4.2 Rerun Action

None.

3.58.5 Job BRDB_TXN_LOAD_RESUBMIT
3.58.5.1 Implementation

Resubmits schedule BRDB_TXN_LOAD_D until 19:59.
3.58.5.2 Rerun Action

None.

3.58.6 Job RM_BRDB_LOAD_FLAG
3.58.6.1 Implementation

Removes execution lock flag.

3.58.6.2 Rerun Action

None.

3.59 Schedule BRDB_TXN_ERRORS

This schedule is run daily at 20:05 to produce any error reports produced during the CFD validation
process.

3.59.1 Dependencies
At 20:05 Opens "/opt/tws/FLAGS/BRDB_Load.FLAG" (! -f %p).

3.59.2 Job BRDBC052_TXN_ERRORS_PS

3.59.2.1 Implementation

If the execution flag from BRDB_TXN_LOAD_D is not present then execute BRDBC052 for Paystation.
3.59.2.2 Rerun Action

None.

3.59.3. Job BRDBC052_TXN_ERRORS_PG

3.59.3.1 Implementation

If the execution flag from BRDB_TXN_LOAD_D is not present then execute BRDBC052 for Post&Go.
3.59.3.2 Rerun Action

None.

3.59.4 Job BRDBC052_TXN_ERRORS_AT

3.59.4.1 Implementation

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If the execution flag from BRDB_TXN_LOAD_D is not present then execute BRDBC052 for AT.
3.59.4.2 Rerun Action

None.

3.60 Schedule BRDB_PAYSTN

This schedule is run daily at 20:05 to produce any error reports produced during the CFD validation
process.

3.60.1 Dependencies
At 20:05 Opens "/opt/tws/FLAGS/BRDB_Load.FLAG" (! -f %p).

3.60.2 Job BRDBX003_XDATA_TXN_TO_PS_1...4

3.60.2.1 Implementation

Invokes Oracle package PKG_BRDB_XDATA_TXN_TO_PS via BRDBX003.sh. This package updates.
table BRDB_F_ST_APS_TRANSACTIONS, column ADDITIONAL_DATA for Paystation only transactions
using table RDDS_PS_PRODUCT_MAP (joined on product ID).

3.60.2.2_ Rerun Action
None.

3.60.3 Job BRDBC008_CHECK_XDATA_TXN_TO_PS
3.60.3.1 Implementation

Checks that all fad hashes have been successfully processed by BRDBX003_XDATA_TXN_TO_PS
3.60.3.2 Rerun Action

None.

3.61 Schedule BRDB_TXN_POST

This schedule follows BRDB_PAYSTN (on all available nodes) to post validated CFD transactions to the
following BRDB tables

* BRDB_F_RX_APS_TRANSACTIONS.
* BRDB_F_RX_DCS_TRANSACTIONS

* BRDB_F_RX_EPOSS_TRANSACTIONS
* BRDB_F_RX_EPOSS_EVENTS

* BRDB_F_RX_NWB_TRANSACTIONS

3.61.1 Dependencies
This schedule depends on the completion of BRDB_PAYSTN.
3.61.2 Job BRDBC054

3.61.2.1 Implementation

This module confirms all sub files in BRDB_SUB_FILE_AUDIT have been processed ( ie status !=
staging )

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3.61.2.2 Rerun Action

None.

3.62 Schedule BRDB_LTD_AGG

This schedule is run daily and updates table BRDB_STOCK_UNIT_ASSOCIATIONS column
LAST_TRADING_DATE.

3.62.1 Dependencies

This schedule relies on the completion of BRDB_XFR_COMPL.

3.62.2. Job BRDBX007_LAST_TRAD_DATE_AGGR_1...4
Updates LAST_TRADING_DATE on a per fad_hash basis.

3.62.2.1 Implementation

Calls BRDBX007.sh with a parameter of LAST_TRADING_DATE

3.62.2.2 Rerun Action

3.63 Schedule BRDB_EXT_REP

This schedule is run daily and invokes the Generic Reporting Mechanism to create reports associated
with Client File deliveries.

3.63.1 Dependencies
This schedule relies on the completion of BRDB_XFR_COMPL and BRDB_LTD_AGG.
3.63.2 Job GENERIC_CREATE_REPORT_VIEWS

Recreates the views required for the generic reporting mechanism.

3.63.2.1 Implementation
Calls GREPX001.sh

3.63.2.2. Rerun Action

3.63.3. Job GENERIC_CREATE_EXT_REPORTS

Creates the reports required for CFD.
3.63.3.1 Implementation
This job is implemented by a call to the shell script GREPX002.sh.
Outputs files of the form...
Non_Polled_Terminals*.csv
Subfiles_On_Hold*.csv
4 Royal Mail Reports
«© PSE_1_1_YYYYMMDD.XM_
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© PSE_2_1_YYYYMMDD.XM_
*  PSE_3_1_YYYYMMDD.XM_
*  PSE_4_1_YYYYMMDD.XM_

to the following directories below.

Usage BRDBBLV1 ronment Variable
Working directory BRDB_MSU_WORKING
BRDB reports directory BRDB_MSU_OUTPUT

Files in the working directory are immediately cleaned up on successful completion while files within the
reports directory are removed after 9 days.

3.63.3.2 Rerun Action

If the contents of the PSE* files are found to be wrong, then it may be necessary to regenerate the files
after any problems have been rectified. In this case, the following procedure must be followed:

1. The underlying reason for the incorrect data must be rectified (e.g. ensure that the correct
reference or transaction data is present on the BRDB).

2. Make a note of the current value in table gen_rep_report_parameters column rep_effective_date
(there is only one row in the table).

3. Make sure that the report schedules are not due to execute (either BRDB_EXT_REP or
BRDB_GEN_REP). If they are then limit the schedules to prevent them running

4. Update the branch database value to the Trading Date of the day you want to re-run (replace
yyyymmdd with the date you want to re-extract):
SET rep_effective_date =

5. Log onto a brdb node as the brdb user and run the following commands:
/app_sw/brdb/sh/GREPX002.sh 'REP:PSE_1_1"
/app_sw/brdb/sh/GREPX002.sh 'REP:PSE_2_1"
fal /prdb/sh/GREPX002.sh 'REP:PSE_3_1'

/app_sw/brdb/sh/GREPK002.sh 'REP:PSE_4 1"

6. Reset gen_rep_report_parameters.rep_effective_date back to what it was (replace yyyymmdd
with the date you made a note of earlier):
UPDATE gen_rep_report_parameters SET rep _effective_date =
TO_DATE('yyyymmdd', 'YYYYMMDD');

7. If any TWS schedules were held in step 3 then release them.

NOTE: The remaining two steps should not be run when the relevant PODG route is available, since the
output files must be renamed before PODG picks them up for processing. The PODG route is normally
available between 01:00 and 06:00.

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8. Run the following command to post-process the files and rename them with the correct extension
(replacing yyyymmdd with the date you are re-running for):
/app_sw/brdb/sh/BRDBX043.sh yyyymmdd

9. Rename the files in /app/brdb/trans/support/reportoutput to the number that you have agreed with
POL. The files will have a suffix of ‘XML’. E.g. if the value agreed was ‘2' and the date was

04/11/2014:
my PSE_1_1_20141104.x 1_2_20141104.xML
mv PSE_2_1_20141104.™ 2_20141104.xML
mv PSE_3_1_20141104.™ 3_2_20141104.xML
my PSE_4_1_20141104.x 4_2_20141104.xML

The files should now be available for PODG to zip and transfer.

3.63.4 Job BRDBX043

Checks all expected Royal Mail Extended Data reports are present. BRDBX043.sh adds a XML header
to each file, counts the number of detail records and then adds a XML trailer containing the record count.

3.63.4.1 Dependencies
This job waits until the completion of GENERIC_CREATE_EXT_REPORTS before running.

3.63.4.2 Implementation
This job is implemented by a call to the shell script $BRDB_SH/BRDBX043.sh YYYYMMDD.

The script carries out the following actions (where YYYYMMDD is the TWS date and ‘n’ is a number
between 1 and 4 inclusive):

* Confirms that the 4 RM reports in $8RDB_MSU_OUTPUT/PSE_n_1_[YYYYMMDD].XM_ exist
* Creates a temporary copy of each file (postfixed with .TMP) in $BRDB_MSU_OUTPUT

e Adds a XML header to each PSE_n_1_YYYYMMDD.XM_.TMP file

e Counts the number of object lines in each file

e Adds a XML trailer to each PSE_n_1_YYYYMMDD.XM_.TMP file, including the object count

« Renames each PSE_n_1_YYYYMMDD.XM_.TMP to

$BRDB_MSU_OUTPUT/PSE_n_1_YYYYMMDD.XML

Description BRDBBLV1 Environment Variable

Working directory BRDB_MSU_WORKING
BRDB reports directory BRDB_MSU_OUTPUT

$BRDB_MSU_OUTPUT/PSE*.XM_files are immediately cleaned up on successful completion of the job
while $BRDB_MSU_OUTPUT/PSE*.XML files are removed after 7 days. Any
$BRDB_MSU_WORKING/PSE*.XM_ files are removed after 4 days.

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3.63.4.3 Rerun Action

If the contents of the PSE* files are found to be wrong, then it may be necessary to regenerate the files
after any problems have been rectified. In this case, follow the procedure in section 3.94.3.2 above.

3.64 Schedule BRDB_BF_TO_BLCS

This schedule runs as a daemon. It polls for new Branch-Full events once every 20 minutes and it is
stopped by the BRDB_PAUSE_BF schedule.

3.64.1 Dependencies
This schedule depends on the completion of BRDB_SOD

3.64.2 Job BRDBC055_BF_TO_BLCS_1...4

These jobs (one per node) create Branch-Full files and insert Branch-Full event transactions into the
BRDB_BRANCH_FULL_EVENTS table.

3.64.2.1 Implementation

These jobs call executable BRDBC055 to poll for new Branch-Full events in the
BRDB_RX_NRT_TRANSACTIONS (NRT) table. The job processes all outstanding entries in the NRT
transaction table and, for each entry, it will calculate the current items on-hand summed separately by
carrier that are of a status ‘LCIn’.

The results of the calculation are stored in the BRDB_BRANCH_FULL_EVENTS table. In addition the
results are written to a Branch-Full event interface file that is passed to the BLCS via PODG for process
as part of its Capacity Management suit

3.64.2.2 Rerun Action

3.65 Schedule BRDB_PAUSE_BF

This schedule is run at 18:00. It will terminate the BRDB_BF_TO_BLCS schedule Branch-Full Events
daemons.

3.65.1 Dependencies

At 18:00

3.65.2 Job BRDBX011_PAUSE_BF_TO_BLCS
3.65.2.1 Implementation

Invokes BRDBX011.sh to stop the BRDBC055 Branch-Full Event daemon.
3.65.2.1.1 Associated BRDB System Parameter

Parameter Name Parameter Value Description

BRDB_BRANCH_FULL_STOP_YN Yorn Controls the operation of the Branch-Full daemon

3.65.2.2 Rerun Action

None.
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3.66 Schedule BRDB_BF_TO_CRED

This schedule is run daily to create Branch-Full file from BRDB_BRANCH_FULL_EVENTS table.
3.66.1 Dependencies

This schedule depends on the completion of BRDB_BF_TO_BLCS

3.66.2 Job BRDB_BF_TO_CREDENCE

This job creates a Branch-Full file per day for delivery to Credence via PODG at 18:30.
3.66.2.1 Implementation

This job calls a executable BRDBCO56 to extract Branch Full data from the
BRDB_BRANCH_FULL_EVENTS table each day. This will be written to a new interface file and
delivered via PODG to Credence.

The filename is in the form of: B7CYYYYMMDDHHMIN. XML

Where
BFC Static Prefix (Branch Full Credence)
YYYY Year
MM Month
DD Day
HH Hour in 24 hour format
MI Minutes
N The node that executed the BRDB process

The file is initial created in output local directory specified by the system parameter ‘BFCS_OUTPUT’ and
then moved to output share directory specified by the system parameter ‘BFCS_OUTPUT_SHARE’.

3.66.2.2 Rerun Action

3.67 Schedule BRDB_IOH_TO_BLCS

This schedule is run daily to create Items On hand file from BRDB_PS_BARCODES table

3.67.1 Dependencies

This schedule depends on the completion of BRDBC038_CR_LOAD1_BRDBC058

3.67.2. Job BRDB_IOH_TO_BLCS

This schedule is run daily to create Items On hand file to be delivered to BLCS via PODG at 18:00.
3.67.2.1 Implementation

This job call to the executable BRDBC057 to extract a count of items on-hand summed separately by
branch and carrier that are of a status ‘LCin'. The results will be written to a new interface file that will be
delivered to the BLCS via PODG.

The filename is in the form of: TOHYYYYMMDDHHMIN . XML

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Where
IOH Static Prefix (Item On Hand)
YYYY Year
MM Month
DD Day
HH Hour in 24 hour format
MI Minutes
N The node that executed the BRDB process

The file is initial created in output local directory specified by the system parameter ‘BFCS_OUTPUT' and
then moved to output share directory specified by the system parameter ‘BFCS_OUTPUT_SHARE’.

3.67.2.2 Rerun Action

3.68 Schedule BRDB_CR_DESP

This schedule runs once a day to update the status of Items on Hand for the Paystation Direct Settlement
branches.

3.68.1 Dependencies
Runs at 19:30
3.68.2 Job BRDBX061_CR_DESPATCH_SIM

This job runs daily to update the status of Items on Hand for the Paystation Direct Settlement branches.

3.68.2.1 Implementation

Invokes BRDBX061.sh which updates the status of Items on Hand from either “Mailln” or “ByPassDesp”
to “OutOfOffice” when the associated branch is a Paystation Direct Settlement branch.

3.68.2.2 Rerun Action

3.69 Schedule BRDB_CR_LOAD1

This schedule starts up (CR) file daemon. It loads (CR) files into BRDB.

3.69.1 Dependencies
Runs at 19:30

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3.69.2 Job BRDBC038_CR_LOAD1_BRDBC058

This daemon job runs daily as a file input daemon to populate/update items on hand and Track&Trace
messages via Ingenico CR_ files.

3.69.2.1 Implementation

This daemon job invokes BRDBC038 which looks for one or more Ingenico Collect&Return (CR) files
(populated via PODG):

Each file is registered in BDB table BRDB_FILE_AUDIT_TRAIL with a process_name of 'CR' before
being moved into the following directory:

/app/brdb/trans/externalinterface/externaltxns

Once all relevant files have been registered, BRDBC038 invokes BRDBC058 (C&R load process) which
loads MAL (mail) transactions from each file into BRDB_F_ST_MAL_TRANSACTIONS. Once the MAL
transactions have been validated (BRDB_F_ST_MAL_TRANSACTIONS.IS_VALIDATED='Y’, errors
populated into BRDB_FILE_ERRORS), BRDBC058 populates the following tables:

BRDB_RX_TT_TRANSACTIONS

BRDB_PS_BARCODES

Any transactions failing validation are output to the following location:
/app/brdb/trans/externalinterface/output_share/PS??????????.CRK

The error files (CRX) are then picked up via PODG and transmitted to POL for checking. Note that CRX
files are registered in BRDB_FILE_AUDIT_TRAIL.

3.69.2.2 Rerun Action

If the child process (/app_sw/brdb/c/BRDBC058) fails then resolve the root cause and invoke the load
process directly via user brdbblvn (where 1 = node the executable is invoked on) as per the following:

$> $BRDB_PROC/BRDBCO58
Then restart the Daemon process:

$> $BRDB_PROC/BRDBC038 CR “BRDBBDAY*

Note that BRDBC038 will not invoke child process BRDBC058 unless there are new files to register.

3.70 Schedule BRDBC038_CR_LOAD2_BRDBC058

This schedule is similar to schedule BRDBC038_CR_LOAD1_BRDBC058 except it runs at 07:30 ..

3.70.1 Dependencies
Runs at 07:30

3.70.2 Job BRDBC038_CR_LOAD2_BRDBC058

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This daemon job is run daily at 07:30 to populate/update items on hand and Track&Trace messages via
Ingenico CR_ files.

3.70.2.1 Implementation
Same as 3.98.2.1

3.70.2.2 Rerun Action
Same as 3.98.2.2

3.71 Schedule BRDB_LVLO_BACKUP

This setup the Level 0 (Full Database Backup) file (/backup/sbrdbbackup.tmp) to 0 as input for RMAN
backup on the Standby Database. It runs on Sundays and Wednesday

3.71.1 Dependencies

The backup Diskgroups are required not to be mounted on both the standby and primary node. If at all
there is a reboot of the server or the cluster ware at anypoint in time, the following Diskgroups must be
unmounted immediate! across all the node.(both PRIMARY and STANDBY)

3.72 Schedule BRDB_LVL1_BACKUP

This runs the Level1 (incremental backup) file [/backup/sbrdbbackup.tmp] to 1 as input for RMAN backup.
on the Standby Database. This runs Everyday except Sunday and Wednesday.

3.72.1 Dependencies
Same as 3.101.1

3.73 Schedule BRDB_SBRDB_BACKUP

This schedule runs daily to monitor the RMAN backup on the standby server (BDS).This reduces
workload on the PRIMARY sever. The backup on standby is configured in an RMAN catalog, which is
stored on the EDS server which is managed by SMG and runs via a secure channel using Oracle wallets
to authenticate connection.

3.73.1.1 Implementation

The monitor script (/usr/local/bin/MonitorSBRDBBackup.sh), monitors the status of the RMAN backup on
the standby which runs as a cron job on the Standby server. It renames the file /backup/sbrdbbackup.tmp
to /backup/sbrdbbackup.flag as long as there isn't any file name /backup/sbrdbbackup.done or
/backup/sbrdbbackup.err is present.

If the backup completes without error, the /backup/sbrdbbackup.done is then removed by the Monitor job
for the next days backup. If failure occurs, i.e the file /backup/sbrdbbackup.err , check what the issue is
from the backup log, [/home/oracle/SRMANBackup_SBRDB_YYYYMMDD_hhmm .log] on Standby Node
1, and fix the error and manually run the backup on the Standby server, using the following command as
UNIX user “Oracle”

COMMAND:-
/usr/local/oin/SRMANBackup.sh -v -d SBRDB -I 0/1
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Once backup is complete, manually remove the error file /oackup/sbrdbbackup.err .

3.74 Schedule BRDB_NRT_BAP_AGT

This schedule runs daily at 06:00 as a daemon. It polls for new NRT BAP events once every 15 minutes
and itis stopped by the BRDB_PAUSE_BF schedule.

3.74.1. Dependencies
This schedule runs daily at 06:00

3.74.2 Job BRDBC060_BAP_AGT_1...4
These jobs (one per node) create BAP Pre-Advice files.
3.74.2.1 Implementation

These jobs call executable BRDBC060 on each node to poll for new BAP NRT event in
BRDB_RX_NRT_TRANSACTIONS (NRT) table. It processes all unprocessed BAP NRT transactions
with the Client Name set to “PS2DBarcode” and Client Routing Name set to “POLBAP”. The XML fields
within the NRT_Payload CLOB is then extracted and written to Pre-Advice file in csv format .

The filename is in the form of: POL_PreAdvice3_<n>NNNNNNNN. zip
Where
n Node id <1-4>)

NNNNNNNN I specific rolling file sequence number,
00000000 to 99999999

The following is a list of directories used by this job: -

Note: The list is stored as values in table BRDB_EXT_INTERFACE_FEEDS for the row "WHERE
ext_interface_feed_name = ‘BRDBC060’.

Description Column Name Value
OUTPUT Share directory OUTPUTSHARE_DIR_NAME Japplbrdbitrans/extemnalintertace/output_share
OUTPUT local directory BROB_OUTPUT_DIR_NAME Japp/brdbitrans/externalintertace/output

The file is initial created in output local directory , then zipped and copied to output share directory which
will pick up by PODG for transmission to Royal Mail.

Polling interterval is specified in BRDB_EXT_INTERFACE_FEEDS.sleep_repeat_secs and currently set
to 900 seconds ( 15 minutes).

Max record size is specified in BRDB_SYSTEM_PARAMETER. BAP_MAX_RECORD_NO and
currently set to 24500

3.74.2.2 Failure Action
Determine the root cause and notify Support teams. Possible failures are:
1) File creation, space or other file manipulation issues.

2) Errors in reading and updating NRT Transactions table.

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3) NRT_Payload greater than BAP_MAX_CLOB_LEN
4) NRT_Payload XML malformed (e.g. more than 3 Detail Supplement Records, invalid field content)

Note: (3) & (4) will not cause the program abend but instead copied the error record to
brdb_host_interface_feed_excp table and mark the record as processed.All the errors are captured in
BRDB_OPERATIONAL_EXCEPTIONS table and the NRT_Payload CLOB records are copied to
BRDB_HOST_INTERFACE_FEED_EXCP table.

3.74.2.3 Rerun Action

If the job abend and the root cause cannot resolved immediate. The only solution is to skip the error
record by setting the following column value in BRDB_RX_NRT_TRANSACTIONS table

processed_yn ='y',
selected_yn sy,
processed_timestamp = SYSTIMESTAMP,
update_timestamp = SYSTIMESTAMP

3.75 Schedule BRDB_PAUSE_BAP

This schedule runs at 23:15. It will terminate the BRDB_NRT_BAP_AGT schedule NRT BAP daemons.
3.75.1 Dependencies

At 18:00

3.75.2 Job BRDBX011_PAUSE_BAP_AGT

3.75.2.1 Implementation

Invokes BRDBX011.sh to stop the BRDBC060 BAP AGT daemon.

3.75.2.1.1 Associated BRDB System Parameter

Parameter Name Parameter Value Description
BRDBC060_STOP_YN YorN Controls the operation of the NRT BAP daemon

3.75.2.2 Rerun Action
Ale

3.76 Schedule BRDB_PPK_LOAD

This schedule runs the loader that loads Pin Pad Key files into the BRDB. See SVM/SDM/OLA/1855,
DES/SYM/HLD/0012 and REQ/APP/AIS/1833 for details. The loading of a set of Pin Pad Key files will
occur very infrequently; this job will normally find no keys to load, and return success.

3.76.1 Dependencies
This schedule runs after BRDB_SOB, i.e. daily at 19:10

3.76.2 Job BRDBC038_PPK_FROM_KSN
This job runs daily to load Pin Pad Key files.

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3.76.2.1 Implementation
This job invokes BRDBC038 which looks for Pin Pad Key files on the NAS FSA:
/app/brdb/trans/externalinterface/input_share/bbbb_pppppp.ekf

The “bbbb” denotes the hexadecimal Banking Key Identifier (BKID) of the key set, and “pppppp” is the
decimal Pin Pad Identifier (PPID) of the Pin Pad for which the key is valid. Each file is registered as new
(‘N’) in BDB table BRDB_FILE_AUDIT_TRAIL with a process_name of 'BRDB_PPK_FROM_KSN' before
being moved into the following directory:

/app/brdb/trans/externalinterface/input

Once all relevant files have been registered, BRDBC038 invokes BRDBC062 (the Pin Pad Key Loader
process) which then validates and loads the files.

Validation involves checking that the BKID of the key files to be loaded are all the same, and greater than
the key set currently loaded, which is stored (as a number) in the BRDB system parameter
PPK_VERSION. As each file is validated, it is marked as validated (‘V') in BRDB_FILE_AUDIT_TRAIL
and copied to the following directory:

/app/brdb/trans/externalinterface/loaddir

Once all the files have been validated, they are then loaded. This involves inserting each as a new record
in the table indicated by the synonym BRDB_PED_KEYS_SAV, which is one of table
BRDB_PED_KEYS_A/B. The file content is inserted as a BLOB.

Once all the files have been loaded, the new set of files is made available to the BAL by recreating the
the synonym BRDB_PED_KEYS to point at the table with the newly loaded keys. The system parameter
PPK_TABLE_SET is updated to indicate this table (A/B). The synonym BRDB_PED_KEYS_SAV is
recreated to point at the table containing the previous set of keys, which will be used during the next load.
The keys themselves are marked as complete (‘C’) in BRDB_FILE_AUDIT_TRAIL, and the key files are
renamed to *.EKF’ in both the input and loaddir directories.

Any errors during validation or loading cause the loader to exit immediately, after setting the file status to
error (‘E') and renaming the key files to ".EKF’.

3.76.2.2 Rerun Action

If either BRDBC038 or the child process BRDBC062 fails then the root cause should be investigated. As
well as validating the keys as documented above, BRDBC062 is designed to exit with an error if any ‘.ekf
or '.EKF' files are found in the input_share directory, since that might indicate a problem during the
running of BRDBC038 (e.g. an attempt to load some keys already loaded previously).

The most likely error scenario is that a problem with the key files to load is found (e.g. the key files don’t
all have the same BKID, or have a BKID the same as or earlier than the keys already loaded). Although
BRDBC062 is designed to be rerunnable (e.g. it will check for previously validated key files and load
them if appropriate), and can be run on its own without calling BRDBC038, the simplest approach will be
to clear out any keys not yet loaded, and start by running BRDBC038 again. This will involve removing
the following:

e Any unrequired ‘.ekf' files in /app/brdb/trans/externalinterface/input_share.
« Any ‘.EKF' files in /app/brdb/trans/externalinterface/input_share.

e Any ‘.ekf' or “.EKF’ files related to keys not yet loaded in
/app/brdb/trans/externalinterface/input and
/app/brdb/trans/externalinterface/loaddir.

e Any rows in BRDB_FILE_AUDIT_TRAIL relating to keys not yet loaded. In particular, rows with
status ‘N' or ‘V', and rows with status ‘E’ where the key needs to be loaded in the future.

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The correct set of keys to load should then be placed in
/app/brdb/trans/externalinterface/input_share.

If wishing to attempt to reload the keys immediately, run the loader process as follows:
$> $BRDB_PROC/BRDBC038 BRDB_PPK_FROM_KSN “BRDBBDAY*
Alternatively, the keys can be left to load the next time the schedule runs.

Note that BRDBC038 will not invoke child process BRDBC062 unless there are new files to register.

3.77 Schedule BRDB_START_EUM

This schedule runs every 10 minutes from 8:02 until 20:00. The schedule registers all EUM ForgeRock
files into BRDB

3.77.1. Dependencies
This schedule depends on the completion of BRDB_SOD schedule.

3.77.2 Job BRDBC038_EUM_FROM_FORGEROCK

3.77.2.1_ Implementation

Invokes BRDBC038 to scan & process the input share directory (populated by PODG) for ForgeRock
files (of the form FR*.XM_).

The following is a list of directories used by this job: -

Note: The list is stored as values in table BRDB_EXT_INTERFACE_FEEDS for the row "WHERE
ext_interface_feed_name = BRDB_EUM_FORGEROCK_LOADER’.

Description Column Name Value
Shate directory INPUTSHARE_DIR_NAME Japp/brdb/trans/input_share

BRDB input directory BRDB_INPUT_DIR_NAME Japp/brdb/trans/externalinterface/externaltxns

BROB audit directory AUDIT_DIR_NAME fapp/brdb/trans/audit/extemalinterfaceauditlexternaltxns
BRDB load directory BRDB_LOAD_DIR_NAME Jappibrdb/trans/externalinterfacelloaddir

3.77.2.2 Rerun Action
None

3.78 Schedule BRDB_EUM_LOAD

This schedule runs once and calls a daemons process which polls every 10 minutes from 8:05 until
20:00. The schedule loads all the register EUM ForgeRock files into BRDB tables

3.78.1 Dependencies

This schedule depends on the completion of BRDB_SOD schedule then follows TWO_MIN_WAIT.
3.78.2 Job BRDBC066_EUM_FORGEROCK_LOAD
3.78.2.1 Implementation

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This job call to the executable BRDBCO066 to load the EUM ForgeRock files which are specified from
BRDB_FILE_AUDIT_TRAIL (where process_name = ‘BRDB_EUM_FORGEROCK_LOADER' and
file_status = ‘N’).

BRDBCO66 populates the following tables:
« BRDB_POID_USER_DETAILS
« BRDB_POID_CURRICULA
3.78.2.2 Rerun Action

Resolve the root cause and rerun the job again.

3.79 Schedule BRDB_STOP_EUM

This schedule is run daily at 20.00.

3.79.1 Dependencies

This schedule depends on the BRDB_START_EUM schedule being started
3.79.2 Job BRDBX011_STOP_EUM_LOAD

3.79.3 Implementation

Invokes BRDBX011.sh to stop both the EUM ForgeRock BRDBC038 file daemon and BRDBCO66 EUM
ForgeRock Loader daemon.

3.79.4. Rerun Action

3.80 Schedule BRDB_CHK_CRED

This schedule is run daily to alert Operation if an error file returned from Credence.

3.80.1 Dependencies
This schedule depends on completion of BRDB_SOD schedule.

3.80.2 Job BRDBX065_CHECK_CREDENCE_ERRORS

This job runs daily to alert operation if error files returning from Credence.

3.80.3 Implementation
This job invokes BRDBX065.sh which looks for error files from Credence on the input share directory:
/app/brdb/trans/externalinterface/input_share/C*.TP[XIZ]

An operational exception will insert into BRDB_OPERATIONAL_EXCEPTION table if the error file(s)
exist and the file(s) will move to the local input directory:

/app/brdb/trans/externalinterface/input

3.80.4 Rerun Action

3.81 Schedule BRDB_CREDENCE

This schedule is run daily to generate Credence files.

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3.81.1 Dependencies
This schedule follows BRDB_TXN_POST schedule.

3.81.2 Job BRDBX063_CREDENCE_CREATE_1..4

These jobs (one per node) perform Credence file generation.
3.81.2.1 Implementation

These jobs call the shell script BRDBX063.sh to produce Credence TP_ files in directory
/app/brdb/trans/externalinterface/output.

These jobs will produce one file per FAD Hash which means that a total of 128 files will be created across
four BRDB instances and at the same time the value of, record count, total amount and total quantity for
each branch is inserted into the BRDB_CREDENCE_FILE_TOTALS table.

All 128 files will be registered in BRDB_FILE_AUDIT_TRAIL table together with the total number of data
records inserted into the TOTAL_RECORDS column

The filename of the Credence file will be structured as below:

C_DDDHHH.TP__
When:
C_ = the destination
DDD = transmission day number (001 to 366)
HHH = file number and in this case it is the Fad Hash value plus one (001-128)
TP_ = the filename extension

Areconciliation report will be performed between the sub-file-audit records in the
BRDB_CREDENCE_FILE_TOTALS table and the branch database source tables to prove that all data
has been delivered as a record within one of the files. This will be implemented as a generic report
(specified in section GEN_REP.).The location and the report file name is as below:

/app/brdb/trans/support/reportoutput/Credence_Extract_Reconciliation_ YYYYMMDD.csv
This file will be delivered into the corporate domain using the RDT PODG system.

3.81.2.2 Rerun Action

3.81.3 Job BRDBC008_CHECK_CREDENCE
This job checks for the successful completion of the previous job for all FAD-Hashes.
3.81.3.1 Implementation

This job is implemented by a call to the executable BRDBC008 specifying the relevant process name
BRDB_TO_CREDENCE.

3.81.3.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.82 Schedule BRDB_ZIP_CRED

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This schedule runs daily to take all the files that have been created in BRDB_CREDENCE schedule and
Zip them into four files.

3.82.1 Dependence
This schedule follows the completion of BRDB_CREDENCE schedule

3.82.2 Job BRDBX064_CREDENCE_ZIP

This job runs daily to zip up all the files that have been created into four files.

3.82.3. Implementation
This job is implemented by a call to the shell script BRDBX064.sh specifying the BISJDAY (ddd).
The BRDBX064.sh shell script performs the followings:

e clear down any previous attempts to create zip files i.e.

/app/brdb/trans/externalinterface/output_share/tmp_C_${BISJDAY}_?.zip

¢ zip the files in app/brdb/trans/externalinterface/output/C_${ BISIDAY}*.TP__ to four zip files, i.e.
/app/brdb/trans/externalinterface/output_share/tmp_C_${BISJDAY}_N.zip
Where N = 1 to 4

* rename filename from ‘tmp_C_${BISJDAY}_N.zip’ to ‘C_${BISJDAY}_N.ZIP' and register the
files in BRDB_FILE_AUDIT_TRAIL

BRDBX064.sh utilise the existing ‘process control’ functionality — to store information on when the
processes were run and whether they completed successfully etc. Tables BRDB_PROCESS_CONTROL
or BRDB_PROCESS_AUDIT can be queried for this information. This table
(BRDB_PROCESS_CONTROL) is used to enforce requirements such as ensuring that BRDBX064.sh
can only be run once for a given BISIDAY

3.82.4 Rerun Action
ati on fail

3.83 Schedule BRDB_CHK_CFS

This schedule is run daily to alert Operations if an error file is returned from CFS.
3.83.1 Dependencies

This schedule depends on completion of the BRDB_SOD schedule.

3.83.2 Job BRDBX070_CHECK_CFS_ERRORS

This job runs daily to alert operation if error files are returned from CFS.

3.83.3 Implementation
This job invokes BRDBX070.sh which looks for error files from CFS in the input share directory:
/app/brdb/trans/externalinterface/input_share/BTF*.ERR

An operational exception will be inserted into the BRDB_OPERATIONAL_EXCEPTIONS table if one or
more error files exist, and the file(s) will be moved to the local input directory:

/app/brdb/trans/externalinterface/input

3.83.4 Rerun Action

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3.84 Schedule BRDB_BTF_FILES

This schedule is run daily to generate CFS interface files.

3.84.1 Dependencies
This schedule follows the BRDB_TXN_POST schedule.

3.84.2 Job BRDBX068_BTF_CREATE_1..4

These jobs (one per node) perform CFS interface file generation.
3.84.2.1 Implementation

These jobs are implemented as a call to the shell script BRDBX068.sh with file type “BTF” and the
business day (YYYYMMDD) and this in turn invokes package procedure
PKG_BRDB_TO_CFS.generate_cfs_files for the specified BRDB instance to create CFS interface files in
the /app/brdb/trans/externalinterface/output directory.

The procedure loops through all fad hash values associated with the input instance ID and will produce
one file per fad hash which means that a total of 128 files will be created per day. The CFS interface file
will be registered as new ('N’) in the BDB table BRDB_FILE_AUDIT_TRAIL with a process_name of
‘BRDB_TO_CFS' when first created. It will be updated to ‘C’ when all the data records for a particular fad
hash have been successfully written to the file, and the total number of data records is written to the
TOTAL_RECORDS column.

The application also checks that each branch accounting code's transactions balance to a zero sum. Any
branches that don't balance are logged in BRDB_OPERATIONAL_EXCEPTIONS, although the
transactions are still output and processing continues.

The PKG_BRDB_TO_CFS.generate_cfs_files procedure utilises the existing ‘process control’
functionality — to store information on when the processes were run and whether they completed
successfully etc. Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for
this information. The table BRDB_PROCESS_CONTROL is used to enforce requirements such as
ensuring that each fad hash (i.e. CFS interface file) can only be run once for a given business day.

The filename of the CFS interface file is structured as below:
BTFYYYYMMDDnnn.csv

Where:
BIF_ = the fixed file prefix
YYYYMMDD = current date
nnn = file number, which is the Fad Hash value plus one (001-128)

.csV = fixed file extension, denoting comma separated values format

3.84.2.2 Rerun Action

3.84.3. Job BRDBC008_CHECK_BTF
This job checks for the successful completion of the previous job for all FAD-Hashes.
3.84.3.1 Implementation

This job is implemented by a call to the executable BRDBC008 specifying the relevant process name
BRDB_TO_CFS.

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3.84.3.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.85 Schedule BRDB_ZIP_BTF

This schedule runs daily to take all the files that have been created in the BRDB_BTF_FILES schedule
and zip them into four files.

3.85.1 Dependencies
This schedule follows the completion of the BRDB_BTF_FILES schedule

3.85.2 Job BRDBX069_BTF_ZIP

This job runs daily to zip up all the files that have been created into four files.

3.85.3 Implementation

This job is implemented as a call to the shell script BRDBX069.sh specifying the file type “BTF” and the
business day (YYYYMMDD).

The BRDBX069.sh shell script performs the following:
e clear down any previous attempts to create zip files i.e.
/app/brdb/trans/externalinterface/output_share/tmp_BTF*.zip
* zip the files app/brdb/trans/externalinterface/outpu/BTF YYYYMMDD*.csv to four zip files, i.e.
/app/brdb/trans/externalinterface/output_share/tmp_BTF YYYYMMDD_N.zip
Where N = 1 to4

*® rename filename from tmp_BTF YYYYMMDD_N.zip to BTF YYYYMMDD_N.zip and register the
files in BRDB_FILE_AUDIT_TRAIL

BRDBX069.sh utilises the existing ‘process control’ functionality — to store information on when the
processes were run and whether they completed successfully etc. Tables BRDB_PROCESS_CONTROL
or BRDB_PROCESS_AUDIT can be queried for this information. The table
BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that BRDBX069.sh can
only be run once for a given business day.

3.85.4 Rerun Action

3.86 Schedule BRDB_BTR_FILES

This schedule is run daily to generate CFS reconciliation files.

3.86.1 Dependencies
This schedule follows the BRDB_ZIP_BTF schedule.

3.86.2 Job BRDBX068_BTR_CREATE_1..4
These jobs (one per node) perform CFS reconciliation file generation.
3.86.2.1 Implementation

These jobs are implemented as a call to the shell script BRDBX068.sh with file type “BTR” and the
business day (YYYYMMDD) and this in turn invokes package procedure
PKG_BRDB_CFS_RECON.generate_recon_files for the specified BRDB instance to create CFS
reconciliation files in the /app/brdb/trans/externalinterface/output directory.

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The procedure loops through all fad hash values associated with the input instance ID and will produce
one file per fad hash which means that a total of 128 files will be created per day. The CFS reconciliation
file will be registered as new (‘N’) in the BDB table BRDB_FILE_AUDIT_TRAIL with a process_name of
‘BRDB_CFS_RECON' when first created. It will be updated to ‘C’ when all the data records fora
particular fad hash have been successfully written to the file, and the total number of data records is
written to the TOTAL_RECORDS column.

The PKG_BRDB_CFS_RECON.generate_recon_files procedure utilises the existing ‘process control’
functionality — to store information on when the processes were run and whether they completed
successfully etc. Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for
this information. The table BRDB_PROCESS_CONTROL is used to enforce requirements such as
ensuring that each fad hash (i.e. CFS reconciliation file) can only be run once for a given business day.

The filename of the CFS reconciliation file is structured as below:

BTRYYYYMMDDnnn.csv
Where:
BTR_ = the fixed file prefix
YYYYMMDD = current date
nnn = file number, which is the Fad Hash value plus one (001-128)
.csV = fixed file extension, denoting comma separated values format

3.86.2.2 Rerun Action

3.86.3 Job BRDBC008_CHECK_BTR
This job checks for the successful completion of the previous job for all FAD-Hashes.
3.86.3.1 Implementation

This job is implemented by a call to the executable BRDBC008 specifying the relevant process name
BRDB_CFS_RECON.

3.86.3.2 Rerun Action

As specified in section 3.1, alert Operations if rerun fails.

3.87 Schedule BRDB_ZIP_BTR

This schedule runs daily to take all the files that have been created in the BRDB_BTR_FILES schedule
and zip them into four files.

3.87.1 Dependencies
This schedule follows the completion of the BRDB_BTR_FILES schedule
3.87.2 Job BRDBX069_BTR_ZIP

This job runs daily to zip up all the files that have been created into four files.

3.87.3. Implementation

This job is implemented as a call to the shell script BRDBX069.sh specifying the file type “BTR” and the
business day (YYYYMMDD).

The BRDBX069.sh shell script performs the following:

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« clear down any previous attempts to create zip files i.e.

/app/brdb/trans/externalinterface/output_share/tmp_BTR*.zip

e zip the files app/brdb/trans/externalinterface/output/BTR YY Y YMMDD*.csv to four zip files, i.e.
/app/brdb/trans/externalinterface/output_share/tmp_BTRYYYYMMDD_N.zip
Where N = 1 to 4

* rename filename from tmp_BTRYYYYMMDD_N.zip to BTRYYYYMMDD_N.zip and register the
files in BRDB_FILE_AUDIT_TRAIL

BRDBX069.sh utilises the existing ‘process contro!’ functionality — to store information on when the
processes were run and whether they completed successfully etc. Tables BRDB_PROCESS_CONTROL
or BRDB_PROCESS_AUDIT can be queried for this information. The table
BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that BRDBX069.sh can
only be run once for a given business day.

3.87.4 Rerun Action

3.88 Schedule BRDB_BOI_FILE

This schedule runs daily to generate Bank of Ireland Client File.
3.88.1 Dependencies

This schedule follows the completion of the BRDB_SOB schedule
3.88.2 Job BRDBX071_CREATE_BOI_FILE

This job runs daily to generate Bank of Ireland Client File.

3.88.3 Implementation

This job is implemented as a call to the shell script BRDBX071.sh specifying the business day
(YYYYMMDD).

The BRDBX071.sh shell script performs the following: The filename format is as follows:
ATMRannn.ClF
There is one file produced per batch window, with each file identified by the filename itself.

Each filename contain a numeric value (represented by nnnn above) which starts at 1 and has a
maximum value of 9999. The accepted design pattern is to hold this value as a numeric system
parameter in BRDB_SYSTEM_PARAMETERS, this parameter to be called
ATM_FILE_SEQUENCE_NO.

Each business day it produce one ATMRnnnn.CIF file, with the nnnn increasing by one each day. The
new filename should be recorded in table BRDB_FILE_AUDIT_TRAIL and retained in that table for a
year.

3.88.4 Rerun Action
Alet 1
3.89 Schedule BRDB_CSH_TO_CWC

This schedule runs daily to generate file for flexible cash planning CWC application via PODG. Four
interface file is generated.

3.89.1 Dependencies

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This schedule follows the BRDB_SOB schedule.
3.89.2 Job BRDBX072_COH_FILE_TO_CWC

This job generates Cash on hand interface file.
3.89.2.1 Implementation

This job is implemented as a call to the shell script BRDBX072.sh with file type “COH” and the business
day (YYYYMMDD) as parameter and this in turn invokes package procedure
PKG_BRDB_COH_TO_CWC. generate_COH_InterfaceFile for the specified BRDB instance to create
cash on hand interface file in the /app/brdb/trans/externalinterface/output_share directory.

The procedure loops through all fad hash values associated with the input instance ID and will produce a
single file per day. The Cash on hand interface file will be registered as new (‘N’) in the BDB table
BRDB_FILE_AUDIT_TRAIL with a process_name of ' BRDB_COH_TO_CWC' when first created. It will
be updated to 'C’.

The PKG_BRDB_COH_TO_CWC. generate_COH_InterfaceFile procedure utilises the existing ‘process
audit’ functionality — to store information on when the processes were run and whether they completed
successfully etc. Table BRDB_PROCESS_AUDIT can be queried for this information.

The filename of the Cash on hand interface file is structured as below:
HORCWCCOH9999.xmI

Where “9999” is stored as a system parameter COH_FILE_SEQUENCE that is incremented after use.
Files will initially be written to /app/brdb/trans/externalinterface/output and will be moved to
/app/brdb/trans/externalinterface/output_share to make them available to PODG. The commit on the
system parameter will only take place once the move has completed — this makes the process re-
runnable should any failure occur.

3.89.2.2 Rerun Action

3.89.3 Job BRDBX072_CIP_FILE_TO_CWC

This job generates Cash in Pouch interface file.

3.89.3.1 Implementation

This job is implemented as a call to the shell script BRDBX072.sh with file type “CIP” and the business
day (YYYYMMDD) and this in turn invokes package procedure PKG_BRDB_CIP_TO_CWC.
generate_CIP_InterfaceFile for the specified BRDB instance to create cash in pouch interface file in the
/app/ordb/trans/externalinterface/output_share directory.

The procedure loops through all fad hash values associated with the input instance ID and will produce a
single file per day. The Cash in pouch interface file will be registered as new (‘N’) in the BDB table
BRDB_FILE_AUDIT_TRAIL with a process_name of ' BRDB_CIP_TO_CWC’ when first created. It will be
updated to ‘C’.

The PKG_BRDB_CIP_TO_CWC. generate_CIP_InterfaceFile procedure utilises the existing ‘process
audit’ functionality — to store information on when the processes were run and whether they completed
successfully etc. Table BRDB_PROCESS_AUDIT can be queried for this information.

The filename of the Cash in pouch interface file is structured as below:
HORCWCCIP9999.xml

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Where “9999” is stored as a system parameter CIP_FILE_SEQUENCE that is incremented after use.
Files will initially be written to /app/brdb/trans/externalinterface/output and will be moved to
/app/brdb/trans/externalinterface/output_share to make them available to PODG. The commit on the
system parameter will only take place once the move has completed — this makes the process re-
runnable should any failure occur.

3.89.3.2 Rerun Action

3.89.4 Job BRDBX072_PAY_FILE_TO_CWC

This job generates cash out payment file.
3.89.4.1. Implementation

This job is implemented as a call to the shell script BRDBX072.sh with file type “PAY” and the business.
day (YYYYMMDD) and this in turn invokes package procedure PKG_BRDB_PAY_TO_CWC.
generate_PAY_InterfaceFile for the specified BRDB instance to create cash out payment interface file in
the /app/brdb/trans/externalinterface/output_share directory.

The procedure loops through all fad hash values associated with the input instance ID and will produce a
single file per day. The Cash out payments interface file will be registered as new (‘N’) in the BDB table
BRDB_FILE_AUDIT_TRAIL with a process_name of ' BRDB_PAY_TO_CWC' when first created. It will
be updated to 'C’.

The PKG_BRDB_PAY_TO_CWC. generate_PAY_InterfaceFile procedure utilises the existing ‘process
audit’ functionality — to store information on when the processes were run and whether they completed
successfully etc. Table BRDB_PROCESS_AUDIT can be queried for this information.

The filename of the cash out payment file is structured as below:
HORCWCPAY9999.xml

Where “9999” is stored as a system parameter PAY_FILE_SEQUENCE that is incremented after use.
Files will initially be written to /app/brdb/trans/externalinterface/output and will be moved to
/app/brdb/trans/externalinterface/output_share to make them available to PODG. The commit on the
system parameter will only take place once the move has completed — this makes the process re-
runnable should any failure occur.

3.89.4.2 Rerun Action

3.89.5 Job BRDBX072_DEP_FILE_TO_CWC
This job generates cash in payments file.
3.89.5.1 Implementation

This job is implemented as a call to the shell script BRDBX072.sh with file type “DEP” and the business
day (YYYYMMDD) and this in turn invokes package procedure PKG_BRDB_DEP_TO_CWC.
generate_DEP_InterfaceFile for the specified BRDB instance to create cash in payment interface file in
the /app/brdb/trans/externalinterface/output_share directory.

The procedure loops through all fad hash values associated with the input instance ID and will produce a
single file per day. The Cash in payment interface file will be registered as new (‘N’) in the BDB table

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BRDB_FILE_AUDIT_TRAIL with a process_name of ' BRDB_DEP_TO_CWC’ when first created. It will
be updated to 'C’.

The PKG_BRDB_DEP_TO_CWC. generate_DEP_lInterfaceFile procedure utilises the existing ‘process
audit’ functionality — to store information on when the processes were run and whether they completed
successfully etc. Table BRDB_PROCESS_AUDIT can be queried for this information.

The filename of the Cash in payment file is structured as below:
HORCWCDEP9999.xmI

Where “9999” is stored as a system parameter DEP_FILE_SEQUENCE that is incremented after use.
Files will initially be written to /app/brdb/trans/externalinterface/output and will be moved to
/app/brdb/trans/externalinterface/output_share to make them available to PODG. The commit on the
system parameter will only take place once the move has completed — this makes the process re-
runnable should any failure occur.

3.89.5.2 Rerun Action
: i

3.90 Schedule BRDB_TC_LOAD

This schedule runs daily to process Transaction Correction file from CFS application via PODG. It also
generate error file if any.

3.90.1 Dependencies

This schedule follows the BRDB_SOB schedule.

3.90.2 Job BRDBC038_TC_FROM_CFS
This job register transaction correction file into BRDB.
3.90.2.1 Implementation

Invokes BRDBC038 to scan & process the input share directory (populated by PODG) for Transaction
Corrections files (file name format if<yyyymmdd><nnn>.ten).

The following is a list of directories used by this job: -

Note: The list is stored as values in table BRDB_EXT_INTERFACE_FEEDS for the row "WHERE
ext_interface_feed_name = ‘TC’.

Description Column Name Value

Share directory INPUTSHARE_DIR_NAME. fapp/brdb/trans/input_share

BRDB input directory BROB_INPUT_DIR_NAME Japplbrdb/trans/externalinterface/extemaltxns
BRDB output share directory OUTPUTSHARE_DIR_NAME Japp/brdb/trans/externalinterface/output_share
BRDB load directory BRODB_LOAD_DIR_NAME Jappibrdb/trans/externalinterface/loaddir

3.90.2.2. Rerun Action

3.90.3 Job BRDBC073_LOAD_TC

This job process transaction correction file in BRDB.

3.90.3.1 Implementation

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This job is implemented as a call to the executable BRDBX073 with file type “TC” and the business day
(YYYYMMDD).

The job will look for all the unprocessed file from BRDB_FILE_AUDIT_TRAIL. For each file with a valid
name, the file is pre-processed by an “awk” script.

This involves
a) checking the structure of the file is correct i.e. It contains:
e 1 header line, with correct number of columns

* 1 or more detail lines, with correct number of columns
or
no detail lines

* 1 trailer line, with correct number of columns
b) checking the header line is correct i.e. all columns contain valid values

c) line count and checksums are correct for the preceding detail lines.

The output from this process is a single file called “TXN_CORRECTIONS’ in the local directory identified
by:

BRDB_EXT_INTERFACE_FEEDS.brdb_load_dir_name

containing all the “valid” Transaction Correction detail lines for all the new input files which had valid
headers and trailers

Validate and Load:

This process attach the ASCII file “TXN_CORRECTIONS"” as external table BRDB_F_EX_TC_Detail
within the Branch Database. If there are any records where the format of the record does not match the
format of the database table, then the record will be written to a BAD file. This will occur in instances
where a date format is incorrect or where alpha characters are found where only numeric characters.
were expected. Following the file attachment, the BAD file will be read and each record in the BAD file
will be written to table BRDB_FILE_ERRORS the record number in error will be taken from the BAD file.

Data will then be validated and any errors cause just the record containing the error to be rejected. Rows
are written to BRDB_FILE_ERRORS to identify all the errors in the rejected record. Further these records
will be written to an error file if<yyyymmdd><nnn>.err

All valid and complete rows are written to the TPS_TXN_CORRECTION_DETAILS and an audit of the
transaction written to BRDB_TC_RECEIVED..

3.90.3.2 Rerun Action

3.91 Schedule BRDB_START_PLO

This schedule runs daily to process Planned order file from CWC application via PODG. It also generate
error file if any.

3.91.1 Dependencies

This schedule depends on the completion of BRDB_SOD schedule.
3.91.2 Job BRDBC038_PLO_FROM_CWC
This job register Planned order file into BRDB.

3.91.2.1 Implementation

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Invokes BRDBC038 to scan & process the input share directory (populated by PODG) for Planned Orders
files (file name format Serviceorder*.xml).

The following is a list of directories used by this job: -

Note: The list is stored as values in table BRDB_EXT_INTERFACE_FEEDS for the row "WHERE
ext_interface_feed_name = ‘BRDB_PLO_LOADER’.

Description Column Name Value

Share directory INPUTSHARE_DIR_NAME /app/brdb/trans/input_share

BRDB input directory BRDB_INPUT_DIR_NAME Japp/brdb/trans/externalinterface/externaltxns

BRDB output share directory I OUTPUTSHARE_DIR_NAME. /app/brdb/trans/externalinterface/output_share

BRDB load directory BRDB_LOAD_DIR_NAME /app/brdb/trans/externalinterface/loaddir

BRDB Audit Directory AUDIT_DIR_NAME Japp/brdb/trans/audit/externalinterfaceaudit/externaltxns
3.91.2.2 Rerun Action
None

3.92 Schedule BRDB_PLO_LOAD

This schedule runs once and calls a daemons process which polls every 2 minutes from 8:05. The
schedule loads all the registered Planned Order files into BRDB tables

3.92.1 Dependencies

This schedule depends on the completion of BRDB_SOD schedule then follows TWO_MIN_WAIT.

3.92.2 Job BRDBC074_PLO_LOAD

3.92.2.1 Implementation

This job call to the executable BRDBC074 to load the Planned order files which are specified from
BRDB_FILE_AUDIT_TRAIL (where process_name = ‘BRDB_PLO_LOADER” and file_status = ‘N’).

BRDBC074 populates the following tables:
e LFS_PLO_HEADER
« LFS_PLO_DETAILS

If the validation found errors then the Error Processor will be invoked to create a BRDB feed exception in
BRDB_HOST_INTERFACE_FEED_EXCP. BRDB_FILE_AUDIT_TRAIL file_status for the XML file will
be updated to ‘E’ for Error. An error file will be generated and error record will be written to the location
specified in BRDB_OUTPUT_DIR_NAME and then moved to the location specified in
OUTPUTSHARE_DIR_NAME

3.92.2.2 Rerun Action

Resolve the root cause and rerun the job again.
3.93 Schedule BRDB_STOP_PLO
This schedule is run daily at 12.00.

3.93.1 Dependencies
This schedule depends on the BRDB_START_PLO schedule being started

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3.93.2 Job BRDBX011_STOP_PLO_LOAD

3.93.3 Implementation

Invokes BRDBX011.sh to stop both the Planned Order BRDBC038 file daemon and BRDBC074 Planned
order Loader daemon.

3.93.4 Rerun Action
Ire

3.94 Schedule BRDB_START_RDC

This schedule runs daily to process Replenishment Delivery Notice file from CWC application via PODG.
It also generate error file if any.

3.94.1 Dependencies
This schedule depends on the completion of BRDB_SOD schedule.

3.94.2 Job BRDBC038_RDC_FROM_CWC
This job register Replenishment Delivery Notice file into BRDB.

3.94.2.1 Implementation

Invokes BRDBC038 to scan & process the input share directory (populated by PODG) for Replenishment
Delivery Notice files (file name format DispatchedContainers *.xml).

The following is a list of directories used by this job: -

Note: The list is stored as values in table BRDB_EXT_INTERFACE_FEEDS for the row "WHERE
ext_interface_feed_name = ‘BRDB_RDC_LOADER’.

Descript Column Name Value

Share directory INPUTSHARE_DIR_NAME /app/brdb/trans/input_share

BRDB input directory BRDB_INPUT_DIR_NAME /app/brdb/trans/externalinterface/externaltxns

BRDB output share directory I OUTPUTSHARE_DIR_NAME /app/brdb/trans/externalinterface/output_share

BRDB load directory BRDB_LOAD_DIR_NAME /app/brdb/trans/externalinterface/loaddir

BRDB Audit Directory AUDIT_DIR_NAME Japp/brdb/trans/audit/externalinterfaceaudit/externaltxns
3.94.2.2 Rerun Action

None

3.95 Schedule BRDB_RDC_LOAD

This schedule runs once and calls a daemons process which polls every 2 minutes from 8:05. The
schedule loads all the registered Replenishment Delivery Notice files into BRDB tables

3.95.1 Dependencies
This schedule depends on the completion of BRDB_SOD schedule then follows TWO_MIN_WAIT.

3.95.2 Job BRDBC075_RDC_LOAD
3.95.2.1 Implementation

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This job call to the executable BRDBC075 to load the Replenishment Delivery Notice files which are
specified from BRDB_FILE_AUDIT_TRAIL (where process_name = ‘BRDB_RDC_LOADER” and
file_status = ‘N’).

BRDBC075 populates the following tables:
« LFS_RDC_HEADER
« LFS_RDC_DETAILS

If the validation found errors then the Error Processor will be invoked to create a BRDB feed exception in
BRDB_HOST_INTERFACE_FEED_EXCP. BRDB_FILE_AUDIT_TRAIL file_status for the XML file will
be updated to ‘E’ for Error. An error file will be generated and error record will be written to the location
specified in BRDB_OUTPUT_DIR_NAME and then moved to the location specified in
OUTPUTSHARE_DIR_NAME

3.95.2.2. Rerun Action

Resolve the root cause and rerun the job again.

3.96 Schedule BRDB_STOP_RDC

This schedule is run daily at 12.00.

3.96.1 Dependencies

This schedule depends on the BRDB_START_RDC schedule being started
3.96.2 Job BRDBX011_STOP_RDC_LOAD

3.96.3 Implementation

Invokes BRDBX011.sh to stop both the Replenishment Delivery Notice BRDBC038 file daemon and
BRDBCO075 Replenishment Delivery Notice Loader daemon.

3.96.4 Rerun Action

3.97 Schedule BRDB_PCL_TO_CWC

This schedule runs once and calls a daemons process which polls every PCL_SLEEP_INTERVAL
from 20:00. The schedule generates Pouch Collection file for CWC.

3.97.1 Dependencies
This schedule depends on the completion of BRDB_SOD schedule.

3.97.2 Job BRDBC076_PCL_TO_CWC
3.97.2.1 Implementation

The process is a daemon process that generates a file and then sleeps for a period as defined in system
parameter PCL_SLEEP_INTERVAL. If there are no Pouch Collection records pending then a file is not
be created. Before sleeping, the process check the value of BRDB_PCL_STOP_YN and if the value is
“Y” then the process will exit gracefully.

Files will get generated with the following name
POCccyymmddsss.xml

Where the red part of the filename is variable and consists of

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ccyymmdd = Date passed to process via TWS
sss = Sequence number that starts at 1 each day
3.97.2.2 Rerun Action

Resolve the root cause and rerun the job again.

3.98 Schedule BRDB_STOP_PCL

This schedule is run daily at 20.00.

3.98.1 Dependencies

This schedule depends on the BRDB_START_EUM schedule being started
3.98.2 Job BRDBX011_STOP_PCL

3.98.3 Implementation

Invokes BRDBX011.sh to stop both the EUM ForgeRock BRDBC038 file daemon and BRDBC066 EUM
ForgeRock Loader daemon.

3.98.4 Rerun Action

3.99 Schedule BRDB_FROM_EMDB2

This schedule is run daily at 19:30 which will follow BRDB_SOB and the Estate Management schedule
EST_BRDB_UPD (see EST HLD DES/APP/HLD/0118 for details). This schedule runs the Estate
Management interface feed. It consists of a single task which will generally run on node 2; see section
3.2 above for details. Only the parent job BRDBX003_BRDATA_FROM_EMDB2 is included here
however refer to LLD (DEV/APP/LLD/3850) for more details.

3.99.1 Dependencies

Schedule BRDB_FROM_EMDB2 depends on the completion of schedules BRDB_SOB and
EST_BRDB_UPD.

3.99.2 Job BRDBX003_BRDATA_FROM_EMDB2
This job runs the Estate Management interface feed BRDB_EMDB2_INTERFACE.

3.99.2.1 Implementation

This job is implemented by a call to the shell script BRDBX003.sh specifying the relevant feed name
BRDB_EMDB2_INTERFACE.

This process references the following EMDB2 maintained tables:

Table Name Description
EMDB2.EMDB2_POST_OFFICE Maintained by EMDB2, contains information relevant to each individual PO
branch (e.g, Retailer suspended_distribution_flag ,etc).
EMDB2.EMDB2_BRANCH_NODES Maintained by EMDB2, contains information relevant to each individual counter
per branch - most relevantly the IP address associated with the counter.
EMDB2.EMDB2_USERS. Maintained by EMDB2, contains information relevant to each individual Branch
user per branch
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EMDB2.EMDB2_STOCK_UNIT Maintained by EMDB2, contains information relevant to each individual stock

unit per branch and branch user

EMDB2.EMDB2_ASSOCIATED_STOCK_UNIT I Maintained by EMDB2, contains information relevant to each individual node id
per branch,branch user and stock unit

The process updates the following BRDB tables.

Table Name Desc!

OPSSBRBD.BRDB_BRANCH_INFO Uses EMDB2 POST_OFFICE to set information such as the
(Retailer Branch status, etc)

OPS$BRDB.BRDB_BRANCH_NODE_INFO Uses EMDB2_BRANCH NODES to set information such as node

id,ip_address integrator ete.

OPS$BRDB.BRDB_FAD_HASH_OUTLET_MAPPING I New branches are inserted into this table, uses MOD(branch_code, 128)
to resolve the FAD_HASH value.

OPSSBRDB.BRDB_TXN_CORR_TOOL_CTL New branches are inserted into this table in order to allow SSC
correction tools to maintain a running CURRENT_JSN value.
OPSSBRDB.BRDB_BRANCH_USERS Uses EMDB2_USERS to set information such as branch user, stoch

unit, etc. Channel Integration automatic users will be created for each
node/device type of the form:

$$ + device type + node ID
OPS$BRDB.BRDB_BRANCH_STOCK_UNITS. A default (DEF) stock unit is inserted for each new branch created and

a stock unit of the node device type for NoAccounting branches (ie.
branch_status = ‘NoAccounting’)

OPS$BRDB.BRDB_STOCK_UNIT_ASSOCIATIONS I Uses EMDB2_ASSOCIATED_STOCK_UNIT to set information such as
branch user,stock unit node id, etc.

3.99.2.2 Deadlock Scenario

There is a greater than zero chance that the interface's transaction may have contention with various
concurrent Counter/BAL transactions if there is a bulk change in EMDB2 (as seen in PC0301765).

Available options for Operations:

i. Resubmit the schedule. The fewer/no Counter transactions then the interface should
complete successfully.
ii. Cancel the BRDB_FROM_EMDB2 schedule, allow the Reference Data schedule to complete
and then pick from one of the available sub-options
a. Raise a call for Host to pick up the next morning for additional advice
b. Subsequently create a one off invocation of BRDB_FROM_EMDB2 to run at around
4am (when it is less likely for Counter transactions to clash).
c. Stop the BAL OSRs, allow BRDB_FROM_EMDB2 to complete and then finally re-enable
the BAL OSRs.

3.99.2.3 Rerun Action

If this schedule fails as a result of a deadlock (see McLaughlinD2617J) then consult the steps as
described in Deadlock Scenario.

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3.100 Schedule BRDB_BDC_TO_FRES

This schedule is run daily to generate Bureau daily Interface files
1.Transaction File BTD
2.Control Total File BCT

3.100.1 Dependencies
This schedule depends on BRDB_SOB .

3.100.2 Job BRDBX083_BDC_TO_FRES

These jobs (one per node) perform Bureau (BTD, BCT) interface file generation.

3.100.3 Implementation

The job is implemented as a call to the shell script BRDBX083.sh with the business day (YYYYMMDD)
and this in turn invokes package procedure pkg_brdb_btd_to_frt.Generate_FRT_Interface_File to create
Bureau interface files in the /app/brdb/trans/externalinterface/output directory.

The BTD and BCT Bureau interface files will be registered as new (‘N’) in the BDB table
BRDB_FILE_AUDIT_TRAIL with a process_name of ' BRDB_BTD_TO_FRT’ when first created. It will be
updated to ‘C’ when all the data records have been successfully written to the file, and the total number of
data records is written to the TOTAL_RECORDS column.

If File creation fails the error are is logged into BRDB_OPERATIONAL_EXCEPTIONS.

The pkg_brdb_btd_to_frt.Generate_FRT_Interface_File procedure utilises the existing ‘process control’
functionality — to store information on when the processes were run and whether they completed
successfully etc. Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for
this information. The table BRDB_PROCESS_CONTROL is used to enforce requirements such as
ensuring that the job can only be run once for a given business day.

The filename of the Bureau interface file is structured as below:
W_FILE_DAY_NOFILE_SEQUENCE.BTD
W_FILE_DAY_NOFILE_SEQUENCE.BCT

Where:
W. = the fixed file prefix

FILE_DAY_N = SELECT LPAD(TO_CHAR(TO_DATE(‘${TRADING_DATE}',
"YYYYMMDD'’),'DDD’),3,0) from dual

FILE_SEQUENCE = select Ipad(parameter_number,3,0) from brdb_system_parameters where
parameter_name = ‘BRDB_FRT_FILE_SEQUENCE®

-BTD/.BCT = fixed file extension
3.100.3.1 Rerun Action

3.101 Schedule BRDB_TA_LOAD

This schedule runs once daily @06:05 and processes transaction acknowledgement files.

3.101.1 Dependencies

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. This schedule depends on BRDB_SOB and the job BRDBC084_LOAD_TA depends on the completion
of BRDBC038_TA_FROM_CREDENCE.

3.101.2 Job BRDBC084_LOAD_TA
3.101.2.1 Implementation

The job is implemented as a call to a binary BRDBC084 which checks for Transaction Acknowledgement
files in the interface directory (identified by BRDB_Ext_Interface_Feeds.BRDB_Input_Dir_Name). The file
names are assumed to be:

siccyymmddv999999999.tan
This will all be in lower case and is made up as follows :
si represents the system identifier (initially:
ca = Camelot,
pg = Post & Go,
ps = Paystation) but only “ca” now
ecyymmdd represents the calendar day that the TA file is first sent
v represents version of file — normally 1
999999999 represents the file number which is serially increasing for each run
Each TA file delivered on a given day needs a unique file number
wtan fixed value file suffix to indicate it is a Transaction Acknowledgment file for processing

It populated the table TPS_TXN_ACK_DETAILS with the file valid records and pupolated with
BRDB_FILE_ERRORS with invalid records.

3.101.2.2 Rerun Action

3.102 Schedule BRDB_AP_DIR_MAKE

This schedule runs once daily @06:05 and processes transaction acknowledgement files.
3.102.1 Dependencies

This schedule follows BRDB_SOB.

3.102.2 Job BRDBC085_BRDB_AP_DIR_MAKE

3.102.2.1 Implementation

The job is implemented as a call to a binary BRDBC085 which creates directories where they do not
already exist in location defined in brdb_aps_delivery_agreements

3.102.2.2 Rerun Action

3.103 Schedule BRDB_AP_VALIDATE

This schedule is run daily to do validation of APS transactions

3.103.1 Dependencies

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Follows: BRDB_EXT_APS_CPY
3.103.2 Job BRDBX086_BRDB_AP_VALIDATE

The job performs APS transaction validation.

3.103.3 Implementation

The job is implemented as a call to the shell script BRDBX086.sh with the business day (YYYYMMDD)
and this in turn invokes package procedure PKG_BRDB_APS_VALIDATION.do_validation to perform

validation for brdb_aps_mc_txns records for given business day.
The exception records are copied into brdb_aps_mc_txns_e.

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.103.3.1 Rerun Action

3.104 Schedule BRDB_CTS_FILE

This schedule is run daily to do create Client Transmission Summary

3.104.1 Dependencies
Follows: BRDB_AP_FILES

3.104.2 Job BRDBX087_BRDB_CTS_FILE

This job calls the Client TransmissionSummary Package.

3.104.3 Implementation

The job is implemented as a call to the shell script BRDBX087.sh with the business day (YYYYMMDD)
and this in turn invokes package procedure pkg_brdb_APS_CTS.generate_aps_cts_files to create Client
Transmission Summary for a given business day.

Files are stored in this location : /app/brdb/trans/externalinterface/output_share/APS/CTS.

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.104.3.1 Rerun Action

3.105 Schedule BRDB_AP_RECON

This schedule is run daily to calculate the reconciliation totals and deliver the reconciliation reports.

3.105.1 Dependencies

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Follows: BRDB_AP_TRNSFM
3.105.2 Job BRDBX089_BRDB_AP_RECON

This job creates reconciliation report in format: aps_reconciliation"${PROCESSING_DATE}.

3.105.3 Implementation

The job is implemented as a call to the shell script BRDBX089.sh with the business day (YYYYMMDD) ->
BRDBX089.sh <trading/business date> to create reconciliation reports for a given business day.

Files are stored in this location : /app/brdb/trans/externalinterface/output_share/APS/CTS.

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.105.3.1 Rerun Action

3.106 Schedule BRDB_AP_TRNSFM

This schedule is to perform the transformation of AP Client File from Type X to Type G.

3.106.1 Dependencies
Follows: BRDB_AP_FILES

3.106.2 Job BRDBX088_BRDB_AP_TRNSFM
This job transmits the AP Client File from Type X to Type G.

3.106.3 Implementation

The job is implemented as a call to the shell script BRDBX088.sh as BRDBX088.sh S PODG_GIRO N
transcash.awk or BRDBX088.sh S PODG_GIRO Y transcash.awk. The parameters are as follows.

File Prefix, Destination Directory, Archive Flag, Awk script
Files are stored in this location ${BRDB_APS_ROOT}${BRDB_APS_FILES}/TRANSFORM/output/

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.106.3.1 Rerun Action

3.107 Schedule BRDB_AP_RECON
This schedule calculates the reconciled totals and deliver the reports

3.107.1 Dependencies
Follows: BRDB_AP_TRNSFM

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3.107.2 Job BRDBX089_BRDB_AP_RECON

This job calculates the reconciliation totals and delivers the report.

3.107.3 Implementation

The job is implemented as a call to the shell script BRDBX089.sh with the business day (YYYYMMDD)
and this in turn calculates the reconciliation totals for the given business day and the delivers the
reconciliation report. The output for this script will be either 0 or 1 depends on the exceptions.

Files are stored in this location : /app/brdb/trans/externalinterface/output_share/APS/CTS.

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.107.3.1 Rerun Action

3.108 Schedule BRDB_AP_RECON

This schedule generates the quarantine report.

3.108.1 Dependencies
Follows: NA

3.108.2 Job BRDBX090_BRDB_AP_QUARANTINE

This job generates the APS Quarantine report.

3.108.3 Implementation

The job is implemented as a call to the shell script BRDBX090.sh with the business day (YYYYMMDD)
and this will generate the Quarantine report for the given business day.

Files are stored in this location : /app/brdb/trans/externalinterface/output_share/APS/CTS.

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.108.3.1 Rerun Action

3.109 Schedule BRDB_AP_FILES

This schedule creates the BRDB APS file. the schedule runs 7 jobs in parallel but limited by a single
resource "BRAPFILES" so that only one job runs at a time

3.109.1 Dependencies
Follows: BRDB_AP_VALIDATE, BRDB_AP_DIR_MAKE

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3.109.2 Job BRDBX091_APS_TYPE_<Type G/X/XO/XU/XP/BT>_FILES
This job generates the specific type of BRDB APS file requested

3.109.3 Implementation

The job is implemented as a call to the shell script BRDBX091.sh with the business day (YYYYMMDD)
with the parameter for the type of files that needs to be generated (G/X/XO/XU/XP/BP) and this will in
turn calls pkg_brdb_aps_file.create_files and generates the specific type of APS files for the given
business day.

e.g. BRDBX091.sh G 20190723

Child Location for each client account is defined in rdds_aps_delivery agreement(child cirectory).File
location = Root location + Child directory.

Root location : /app/brdb/trans/externalinterface/output_share/APS/

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.109.3.1 Rerun Action

3.110 Schedule BRDB_EXT_APS_CPY

This schedule copies external APS transaction to new APS table.
3.110.1 Dependencies

Follows: BRDB_TXN_POST
3.110.2 Job BRDBX003_EXT_APS_COPY _1...4

These jobs(one per node) copy external APS transaction to new APS table

3.110.3 Implementation

The job is implemented as a call to the shell script BRDBX003.sh with the business day (YYYYMMDD)
and and node id which in turn calls PKG_BRDB_EXT_APS_COPY to perform the data copy.

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.110.3.1 Rerun Action

3.111 Schedule BRDB_NRT_AP_CPY1..3

This schedule starts @ 8:05 and runs through the day. The daemon job is started and paused three times
a day using BRDB_START_FEED1..3 and BRDB_PAUSE_FEED1..3

3.111.1 Dependencies

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Follows: BRDB_START_FEED1..3

3.111.2 Job BRDBX003_APS_NRT_PROCESS
These jobs(one per node) copy APS transaction to new APS table BRDB_APS_MC_TXNS

3.111.1 Implementation

The job is implemented as a call to the shell script BRDBX003.sh with the business day (YYYYMMDD)
and and node id which in turn calls PKG_BRDB_APS_NRT_PROCESS. load_data to perform the data
copy.

It's a daemon process which keeps running though out the day.

Table BRDB_PROCESS_CONTROL or BRDB_PROCESS_AUDIT can be queried for this information.
The table BRDB_PROCESS_CONTROL is used to enforce requirements such as ensuring that the job
can only be run once for a given business day.

3.111.1.1 Rerun Action
3.112. Schedule BRDB_PDL_TO_PBI

This schedule runs once daily @09:00 Pouch Deliveries file Daemon.

3.112.1 Dependencies
This schedule follows BRDB_SOB.

3.112.2 Job BRDBC078_PDL_TO_PBI

3.112.2.1 Implementation
The job is implemented as a call to a binary BRDBC078 which does the following :

A Pouch Delivery file will be delivered to Power BI on a regular basis, 0 to 24 files will be generated daily
with no empty files.

The process will be a daemon process that generates a file and then sleeps for a period as defined in
system parameter PDLBI_SLEEP_INTERVAL.

If there are no Pouch Deliveries records pending then a file will not be created. Before sleeping, the
process will check the value of BRDB_PDLBI_STOP_YN and if the value is "Y" then the process will exit
gracefully.

The filename takes the name:
PODCCYYMMDDSSS.TXT

Where
ccyymmdd = Date passed to process via TWS

sss = Sequence number that starts at 1 each day

If the daemon process needs to be restarted for any reason then the sequence number needs to pick-up
from where it was.

The sequence number will therefore be derived from the table BRDB_FILE_AUDIT_TRAIL by looking for
files that have already been generated today and then selecting the next sequence number.

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Files will initially be written to /app/brdb/trans/externalinterface/output and will be moved to
/app/brdb/trans/externalinterface/output_share to make them available to PODG.

If there is no pending data then no file will be produced.

An example file would look as follows:
DELDI003210I310212345678IGBPI12345I07-12-2018 09:25:24
DELTI1/12345

3.112.2.2 Rerun Action

A : on failure

3.113 Schedule BRDB_CSH_TO_PBI

This schedule runs once daily to generate Cash on Hand file which are delivered to Power BI
3.113.1 Dependencies

This schedule follows BRDB_ONCH_AGG.

3.113.2 Job BRDBX080_COH_FILE_TO_PBI

3.113.2.1 Implementation

The job is implemented as a call to a shell BRDBX080.sh to to generate Cash on Hand file which are
delivered to Power BI

File name should be according to input TWS date with below name convention.
COH + TWS DATE(YYYYMMDD) + 001(Sequence No Always 001) + .txt = COHYYYYMMDD001 txt
3.113.2.2 Rerun Action

3.114 I Schedule BRDB_PCL_TO_PBI

This schedule runs once daily @09:00 to create a Pouch Collection file which is delivered to Power BI

3.114.1 Dependencies
This schedule follows BRDB_SOB.

3.114.2 Job BRDBC079_PCL_TO_PBI

3.114.2.1 Implementation
The job is implemented as a call to a binary BRDBC079 which does the following.
A Pouch Collection file are delivered to Power BI on a regular basis with
0 to 24 files will be generate daily with no empty files.
The delivery of files will be each half an hour between the times 08:00 and 19:00.
The script will start on 09:00 and check if any record are available to generate the
files by joining with below 3 tables.

1)BRDB_POUCH_COLL_DETAILS

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2)RDDS_POUCH_TYPES
3)BRDB_POUCH_COLL_HEADER => PBI_DELIVERED_TIMESTAMP IS NULL
If there is no record to generate the file script will sleep for 1800 seconds for
the next process.
If there is any record, the script will create a file with name POCYYYYMMDD001.txt
(YYYYMMDD - TWS Date) (Last3 characters are file sequence number), then write
the output content of query into the file.
The file sequence number will be taken from BRDB_FILE_AUDIT_TRAIL table as per the
input TWS parameter.
If Script is running first time for that TWS date and there is any record to
generate the file, file sequence will be 1,for the next cycle again any record
to generate the file with same TWS date script will take the next number as 2.
Insert a record into the BRDB_FILE_AUDIT_TRAIL table for that file name with input
TWS date.

Update the PBI_DELIVERED_TIMESTAMP column NULL to SYSDATE in
BRDB_POUCH_COLL_HEADER

table.

File will be Share in Directory: /app/brdb/trans/externalinterface/output_share

Before Checking the availability of record script will check the BRDB_PCLBI_STOP_YN
flag in BRDB_SYSTEM_PARAMETERS table.

lf BRDB_PCLBI_STOP_YN is 'N' => Continuation Of Script

lf BRDB_PCLBI_STOP_YN is 'Y' => Successful Completion Of The Script
BRDBX011.sh -n BRDB_PCLBI_STOP_YN -t T -v Y Need to be execute to successful
On completion of the script.(Flag BRDB_PCLBI_STOP_YN will be update to 'Y')

3.114.2.2 Rerun Action

3.115 Schedule BRDB_PBS_UNDO
This schedule runs daily @18:00.

3.115.1 Dependencies

This schedule follows BRDB_SOD.

3.115.2 Job BRDBC092_PBS_UNDO

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3.115.2.1 Implementation
The job is implemented as a call to a binary BRDBC092 which does the following :
To produce one or more Semi-colon separated files for undo payments transactions.

Maximum 99999 (PBS_UNDO_MAX_RECORDS) records must be write in a single file.If more record present script
will create a new file with next serial number.

If the process needs to be restarted/rerun for any reason then the sequence number needs to pick-up from where it
was.The sequence number will therefore be derived from the table BRDB_FILE_AUDIT_TRAIL by looking for files
that have already been generated today and then selecting the next sequence number.

Files will initially be written to /app/brdb/trans/dcmshare/output/temp path and will be moved to
Japp/brdb/trans/demshare/output path.

If there is no record in table BRDB_RX_UNDO_TRANSACTIONS with this criteria (CLIENT_NAME = ‘Ingenico' &
CLIENT_ROUTING_NAME = 'DCS' & PROCESSED_YN = 'N’) then no file will be produced.

The Filename Format:
batch_pay_<PBS_UNDO_CUSTOMER_ID>_<YYYYMMDD>_nnnnnn
where:
<PBS_UNDO_CUSTOMER_ID>, is the Fujitsu/Post Office customer identifier within the Ingenico.
Integration 10532
Pre-Prod 11991
Prod 12333
<YYYYMMDD>, is the system date(sysdate).

nnnnnn, is the file number, left padded with zeros.Starts at 000001 for each system day for the 1st
<PBS_UNDO_MAX_RECORDS> records and then moves to 000002 for the next <PBS_UNDO_MAX_RECORDS>
records.

E.g. batch_pay_12333_20201028_000001

An example file would look as follows:
1.0;PAY;1;2020-10-28T1 1:09:00;000001;12333
500;826;VCRDP; 1001 167 100000001924; Test01;

3.115.2.2 Rerun Action

/ atic failure.

3.116 Schedule BRDB_PBS_TO_DRS2

This schedule is run daily to to copy payment and banking transaction data to DRS2 RDS instance in
AWS.

3.116.1 Dependencies
This schedule follows BRDB_SOB.

3.116.2 Job BRDBX003_SSK_TXN_TO_DRS2
3.116.2.1 Implementation

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The job is implemented as a call to the shell script BRDBX003.sh with the business day (YYYYMMDD)
and and node id which in turn calls PKG_BRDB_SSK_TXN_TO_DRS2.load_data to copy payment and
banking transaction data to DRS2 RDS instance in AWS.

The source table is OPS$BRDB.BRDB_RX_DCS_TRANSACTIONS and the target table
DRS_C12_STAGING which is present at RDS instance in AWS.AIl the records copy from source table to
target table with column name DRS_C12_STAGING.DATA_SOURCE='DCS'.

The below query used to select the records from source table.

SELECT
JOURNAL_DATE,BRANCH_ACCOUNTING_CODE,AMOUNT,NODE_ID,PROD_ID,TRADING_DATE,
TRANSACTION_START_DATE,RESPONSE_CODE,ROUTING_GATEWAY,SCHEME_ID,
TRANSACTION_RESULT_CODE, TRANSACTION_TYPE,RECEIPT_DATE,AUTHORISATION_CODE,
PAN,HORIZON_TRANSACTION_IID,REVERSAL,FAD_HASH,'DCS'

FROM OPS$BRDB.BRDB_RX_DCS_TRANSACTIONS

WHERE TRADING_DATE = p_process_date

AND — JOURNAL_DATE BETWEEN p_process_date - 1 AND p_process_date +2

AND DATA_SOURCE !='HX'

AND RESPONSE_CODE NOT IN (SELECT RESPONSE_CODE FROM BRDB_NON_FI_RESP_CODES)
ORDER BY FAD_HASH;

3.116.2.2 Rerun Action

3.116.3 Job BRDBX003_ETU_TXN_TO_DRS2

3.116.3.1 Implementation

The job is implemented as a call to the shell script BRDBX003.sh with the business day (YYYYMMDD)
and and node id which in turn calls PKG_BRDB_ETU_TXN_TO_DRS2.load_data to copy payment and
banking transaction data to DRS2 RDS instance in AWS.

The source table is OPS$BRDB.BRDB_RX_NWB_TRANSACTIONS and the target table
DRS_C12_STAGING which is present at RDS instance in AWS.AIl the records copy from source table to
target table with column name DRS_C12_STAGING.DATA_SOURCE=' NWB'.

The below query used to select the records from source table.

SELECT
JOURNAL_DATE,BRANCH_ACCOUNTING_CODE,AMOUNT,NODE_ID,PROD_ID,TRADING_DATE,
TRANSACTION_START_DATE,RESPONSE_CODE,ROUTING_GATEWAY,SCHEME_ID,
TRANSACTION_RESULT_CODE, TRANSACTION_TYPE,RECEIPT_DATE,AUTHORISATION_CODE,
PAN,HORIZON_TRANSACTION_ID,REVERSAL,FAD_HASH,'NWB'

FROM OPS$BRDB.BRDB_RX_NWB_TRANSACTIONS

WHERE TRADING_DATE = p_process_date

AND — JOURNAL_DATE BETWEEN p_process_date - 1 AND p_process_date + 2

AND APPLICATION_TYPE ='ETA’

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AND — RESPONSE_CODE NOT IN (SELECT RESPONSE_CODE FROM BRDB_NON_FI_RESP_CODES)
ORDER BY FAD_HASH;

3.116.3.2 Rerun Action

3.116.4 Job BRDBX003_PBS_TXN_TO_DRS2

3.116.4.1 Implementation

The job is implemented as a call to the shell script BRDBX003.sh with the business day (YYYYMMDD)
and and node id which in turn calls PKG_BRDB_PBS_TXN_TO_DRS2.load_data to copy payment and
banking transaction data to DRS2 RDS instance in AWS.

The source table is OPS$BRDB.BRDB_RX_PBS_TRANSACTIONS and the target table
DRS_C12_STAGING which is present at RDS instance in AWS.All the records copy from source table to
target table with column name DRS_C12_STAGING.DATA_SOURCE='PBS'.

The below query used to select the records from source table.

SELECT
mtJOURNAL_DATE,mt.BRANCH_ACCOUNTING_CODE,mtAMOUNT, mt.NODE_ID, rntPROD_ID,
mtTRADING_DATE,mt. TRANSACTION_START_DATE,mt.RESPONSE_CODE,tp.ROUTING_GATEWAY,
mt TRANSACTION_RESULT_CODE, nt. TRANSACTION_TYPE, mnt. RECEIPT_DATE ,
mt.PAN,mt.PBS_TRANSACTION_REFERENCE, nt. REVERSAL, mt. FAD_HASH,'PBS'

FROM OPS$BRDB.BRDB_RX_PBS_TRANSACTIONS mt,OPS$BRDB.RDDS_PRODUCTS rp

WHERE tt.TRADING_DATE = p_process_date

AND — mtJOURNAL_DATE BETWEEN p_process_date - 1 AND p_process_date + 2

AND — mt.PROD_ID =rp.PROD_ID

AND — mt.RESPONSE_CODE NOT IN (SELECT RESPONSE_CODE FROM BRDB_NON_FI_RESP_CODES)
ORDER BY mt.FAD_HASH;

3.116.4.2 Rerun Action

4 Backup and Recovery

The Branch Database and Branch Support Database are both backed up using Oracle RMAN. The
frequency of the backups, the type of backup, the backup location and retention periods are detailed in
the Branch Database High Level Design (See Section 0.4). Note that RMAN backups of BRDB are
actually made on SBRDB (the active standby).

4.1. BRDB & BRSS Backups
4.1.1. Backup Duration

The Oracle RMAN backups, when run, tend to do so for different durations. The factors that will affect
run-time could be: -

« Activity on the node executing the backup, e.g. CPU, disk, etc.

e The type of backup being run, e.g. a full backup (incremental level 0) or an incremental level 1

backup.
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« The amount of archivelogs generated since the last backup (relevant to any backup level).

It is therefore important that when backups are not run for whatever reason, that they are re-scheduled to
run as soon as possible.

4.1.1.1 RMAN & Goldengate

RMAN, by default, is configured to remove any archivelogs after a successful backup. Goldengate has a
direct impact on whether or not RMAN is able to remove an archivelog or not. This criterion is
determined by whether the archivelog is or is not needed by the OGG Extract process.

If OGG does require the archivelog, RMAN is not “allowed” to remove it and the archivelog will remain in
+BRDB_FLASH/arch. An RMAN-08137 message will be reported when this is the case. It is a warning
message and not a failure.

Any subsequent backups will skip each archivelog as each one already has a successful copy ina
previous backup. When attempting to drop the archivelog again, the same check is made and if OGG no
longer needs the archivelog, it will be released for deletion by RMAN.

4.2 Restoring files with RMAN

DBAs in Ireland have standard support procedures for dealing with restores and recovery after differing
failures, e.g. restoring SPFiles, controlfiles, archivelogs, datafiles, et cetera. These scripts and
procedures will be used by the DBA Support Team in a recovery scenario in conjunction with this guide
and support from technical leads and possibly vendor specialists, e.g. EMC, Oracle, et cetera.

WARNING: As with any activity relating to the physical dimension of restoring activities, keeping the
high importance of these types of activities at the back of one’s mind is of paramount
significance! Restoring datafiles or redologs using RMAN, for instance, could cause the
crash of the entire Branch Database if performed in a non-disaster scenario and without
the proper authorisation!

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4.3 Failure and Recovery

Failures should be detected by SMC and then escalated to the UNIX/DBA teams who, in turn where
appropriate, will escalate to CS, SSC and Development.

Recovery actions will be performed by the UNIX/DBA teams with the agreement of CS, SSC and
Development.

Business escalation should be handled by SMC.

4.3.1. Escalation and Notification

NB: In the event of a failure and subsequent recovery, the relevant Post Office Disaster Recovery
escalation procedures need to be followed in conjunction with the relevant Business Continuity personnel
and Fujitsu Support Teams.

The Business Continuity function along with the relevant management team(s) will have to consider the
facts, weigh up the current threats and decide whether to authorise the failover to Standby or not.

In general, the hierarchy in which support teams are contacted is as follows: -

e SMC will typically coordinate all types of failures and will also be the first point of contact in most
types of problems, application, networks, etc.; Responsible for monitoring Tivoli.

e SSC is responsible for supporting the application. DBA, UNIX and Network Support Teams are
also responsible for support at this level

e Finally, the development teams would support all other teams in their respective areas of
expertise.

4.3.2 Media Failure and Recovery
4.3.2.1 A Corrupt or Damaged Redolog Group

If an online redolog group has all of it's members damaged - regardless of how this came to be - the
recovery solution will change depending on the ‘state’ of the online redolog group.

4.3.2.1.1 Scenario and Recovery Solution

Scenario: This failure scenario involves having all redologs of a particular redo log group, corrupted
or damaged.
Solution: Redolog Group is INACTIVE

This redolog group will not be required for crash recovery.

Action > Clear the logfile group.

Redolog Group is ACTIVE
This redolog group is required for crash recovery.

Action > (i.) Issue a checkpoint and (ii.) clear the damaged redolog(s). If performing (i.)
and (ii.) prove unsuccessful, then the database must be restored and recovered
(incomplete recovery) to a point-in-time before the redolog(s) were damaged (to the most
recent available group prior to damage).

Redolog Group is CURRENT
This redolog group is required for crash recovery.

Action > Clear the damaged redolog(s) (do not attempt a checkpoint). If performing (i.)
is unsuccessful, then the database must be restored and recovered (incomplete

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recovery) to a point-in-time before the redolog(s) were damaged (to the most recent
available group prior to damage).

Note:

e Depending on our SLA with the customer (in terms of time-to-recover), it may be more
advantageous to either complete the restore and recovery or if the corruption is localised, i.e.
only present on the hardware of the current site (e.g. IRE11), then failing the Data Centre over
(e.g. to IRE19) may be a faster (less troublesome) route to take.

e The Database failover from PRIMARY to STANDBY is not recommended in this scenario.

4.3.3. Instance/Node Failure and Recovery
4.3.3.1. Working Assumptions

The guidance in the following sections assumes that every effort to resolve a failure — be that failure due
to software, hardware, network or failures of greater magnitude — has been taken. For hardware failures
this can include checking Oracle CRS logs or Linux system logs and in the case of database instance
failures, alert_BRDB[1I2I3I4].log, trace files, application and process log files, CRS logs, dump files and
Grid Control alert messages. This is by no means an exhaustive list.

The recovery of an Oracle Database instance is essentially automatic as Oracle provides internal
mechanisms which perform instance recovery on startup.

The recovery of a pBlade within the BRDB BladeFrame is similarly automatic, in that the BladeFrame will
attempt to bring the failed pBlade back online; but if unsuccessful, a replacement of the pBlade with an
operational “spare”, while not automatic is fairly trouble-free

Oracle Cluster Ready Services (CRS), in normal operation will automatically restart any database
instance on a node that is being restarted (for whatever reason). This will always include the grid control
agent(s), the Oracle listener and the local ASM instance. However, the starting of the database instance
- which is dependant on the ASM instance having started — will be disabled for all Branch Database
Cluster Ready Services. That is, upon restart, all components required by the database instance will be
restarted except for the instance itself.

What is important to note, is that within BRDB, database instances are closely coupled with the

application (in that each branch resides in a specific FAD HASH, each FAD_HASH is accessed from a
specific node when that node is available) . Therefore when an instance or node fails, its recovery will
always represent a two-fold process, logically within the application and the actual node/instance itself.

4.3.3.2 Single BRDB Instance Crash

The instance will automatically be removed from BRDB_OPERATIONAL_INSTANCES by BRDBX010
which is invoked by the Fast Application Notification (FAN) mechanism at the time of the instance failure.
Note that BRDBX010 is only executed by the FAN event and not by any other means.

The failed instance will need to be started manually via Grid Control or SQL*Plus. Starting the instance is
an activity that needs to be thought through. The reason for this is that once the failed instance has been
started manually, the cluster will once again show the full complement of instances and the listener can
begin accepting connections for that instance. However the ‘logical’ view represented in
BRDB_OPERATIONAL_INSTANCES will show that the instance in question is not available for requests
from the Branch Access Layer (BAL). At this point, therefore, the physical database instance has been
started, but the application will not be aware of that fact. This is done by stopping and starting, in a
sequential manner, each Online Service Router (OSR) in turn (of which there are 20).

Please note: The instructions that follow, detail the updating of BRDB_OPERATIONAL_INSTANCES
using BRDBX013 or by a manual update. It is particularly important to note that this
should be done prior to “making the application aware”, i.e. stopping and starting each
OSR to reflect the change.

At the end of the online-day (after 18:00 and preferably before the overnight schedules start, but not
essential), the recommended approach is to make the instances logically available, manually. This is

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done by either executing BRDBX013 (BRDBX013 will check the state of each instance, whether up or
down, and update BRDB_OPERATIONAL_INSTANCES accordingly) or by following the instructions in the
table (Table 2) below. This is especially relevant if one wants granular control of what is represented in
that table, as BRDBX013 will update all rows if necessary in order to ensure that the table represents the
actual state of the cluster and this may not be required in every case.

BRDBX013 is executed as follows: -

$> cd /app_sw/brdb/sh
$> BRDBX013.sh

Finally, at the end of the Business day, the “End Of Day” process, namely BRDBC009, will check that all
available instances are logically and correctly represented in BRDB_OPERATIONAL_INSTANCES and if
not, will update the table to reflect the correct real-world representation. Having BRDBC009 perform this
task is not necessarily the best course of action as the BAL needs to be made aware that the instance
mapping has changed (this is done as detailed above). Therefore, BRDBCO009 should be seen as a
backup action rather than the preferred.

If, for whatever reason, the failed instance, once started and open, needs to be made available to the
BAL and before the end of the day, then the following must be followed. Using meaningful and accurate
values for the following values, e.g.: -

<FAN Event String>: Manual recovery by <user's job title> <user's name> for
fast recovery of instance due to unexpected node failure.
Authorisation given by <authorisor's job title>
<authorisor's name>.

<Host Name>: ‘obtain by typing hostname or uname -n on the relevant node).

Step Description

@ User is logged onto any node of the BRDB cluster as the brdb user.
S
4 ii. It is imperative that there are no schedule related processes running when this
£ manual operation is performed. There are many schedule related jobs which are fad-
2 hash/branch code dependant and if these mappings are changed mid-schedule,
Rd significant problems could occur!
Logon to SQL*Plus command-line §$> . oraenv
interface as OPS$BRDB, but first set
the correct Oracle SID. [now type in BRDB1 (assuming you're on node 1)]
This will connect you to the BRDB $> sqlplus /
1. database.
Double-check that you are on the SQL> SELECT * FROM v$instance;
right instance, noting in particular the
values for instance_name,
host_name and status.
Execute this DML to re-instate the
availability of the instance in
2, I question.
/ESTAMP
TE
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Step Description Server Execution
COMMIT;

I Commit your change
Table 2: BRDB_OPERATIONAL_INSTANCES Update Instructions

4.3.3.3. Single BRDB Node Crash and Restart

Failure notification will occur via the ITM Tivoli agent and will also be visible via Grid Control in terms of
instance availability notification. FAN will update logical instance availability upon failure.

PAN Manager (BladeFrame operational software) will attempt to automatically restart the failed pServer.
Once the pServer is initialised, the node has started, and with it the listener and ASM. The instance must
be manually started.

See section 4.3.3.2 for more on re-instating logical instance availability.
4.3.3.4 Single BRDB Instance Crash - Fails to Start
See section 4.3.3.8.

4.3.3.5 Single BRDB Node Crash - Fails to Restart

Failure notification will occur via the ITM Tivoli agent and will also be visible via Grid Control in terms of
instance availability notification. FAN will update logical instance unavailability upon failure.

If the BladeFrame cannot automatically restart the failed pServer, the PAN manager will flag an error. An
attempt will be made at restarting the pServer on the spare pBlade. If unsuccessful, Support will then
need to follow it up and resolve accordingly. Either solving the problem or replacing the pBlade and
attempting another restart.

The BAL will not have “use” of the now unavailable instance until such time as the node's failure has
been resolved and the instance is made available on the new/repaired node, by Support. As well as the
instance being logically made available by either the EOD process (BRDBC009) or through manual
intervention (described in section 4.3.3.2). BRDBC009 will continue to report in
BRDB_OPERATIONAL_EXCEPTIONS, that the instance is unavailable.

4.3.3.6 Two or More BRDB Instances Crash

As mentioned in section 4.3.3.2, the BAL will not have “use” of the now unavailable instances until such
time as each instance is available and either the EOD process (BRDBCO009) has run or through manual
intervention.

Each failed instance will need to be started manually via Grid Control or SQL*Plus.

If the instances restart successfully, then Support must make the instances “logically” available by the
manual process specified in section 4.3.3.2, for each instance.

Depending on the consensus of Support personnel, making “logically” available the newly started
instances can be done at this point. The reason for either making the instances available or not is simply
to do with the load on the remaining nodes and whether it is perceived that they are able to cope.

If, however, the instances are unable to restart or do restart but have further problems presenting
themselves, e.g. they aren't accepting requests, there are network issues, loss of ASM diskgroups, et
cetera, then the instances should be treated as non-restartable and the relevant escalation process
should be followed (see Section 4.3.1).

4.3.3.7 Two or More BRDB Nodes Crash and Restart

Failure notification will occur via the ITM Tivoli agent and will also be visible via Grid Control in terms of
instance availability notification. FAN will update logical instance unavailability upon failure.

The BladeFrame will attempt to automatically restart the failed pServers (on related pBlades) as defined
by the LPAN configuration. Once the blades are initialised and the nodes have restarted, normal

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behaviour would dictate that the related database instances are started again automatically. As with the
scenario presented in section 4.3.3.3, the instances must be manually started and then made available to
the BAL as the cluster will not bring them up automatically.

Depending on the consensus of Support personnel, making “logically” available the newly started
instances can be done at this point. The reason for either making the instances available or not is simply
to do with the load on the remaining nodes and whether it is perceived that they are able to cope.

See section 4.3.3.2 for more on re-instating logical instance availability. This applies for every instance.
4.3.3.8 I Two or More BRDB Instances Crash — Fail to Restart

It must be assumed that every effort has been employed in restarting the instance(s) within the agreed
SLA. If this two-or-more-instance-failure persists, then the following logic in determining an outcome
should apply.

Has the problem occurred outside core business hours?

If yes, and there are at least two RAC instance(s) in full operation, then there may be sufficient
throughput available for the effective servicing of reduced business traffic. In such cases, it is often more
beneficial to continue to use BRDB (the primary database), rather than initiate the failover procedure (see
Section 0) which details the failing over of all users to SBRDB (the standby database) as this involves a
coordinated, multi-team effort (for escalation see Section 4.3.1). In addition it will also allow more time for
the resolution of the main reason for failure, be it software or hardware related.

If no or there are more than two instance failures, then the very real possibility that severe degradation in
transaction throughput will present itself. At this point then the instances should be treated as non-
restartable and the relevant escalation process should be followed (see Section 4.3.1).

4.3.3.9 Two or More BRDB Nodes Crash - Fail to Restart
Similar in resolution to section 4.3.3.8

It must be assumed that every effort has been employed in restarting the failed pBlades and have them
correctly integrated into the cluster within the agreed SLA. If this two-or-more-node-failure persists, then
the following logic in determining an outcome should apply.

Has the problem occurred outside core business hours?

If yes, and there are at least two nodes of the RAC cluster still in full operation, then there may be
sufficient throughput available for the reduced business traffic. In such cases, it is often more beneficial
to continue to use the BRDB (primary database) cluster, rather than initiate the failover procedure (See
Appendix A) which details the failing over of all users to the SBRDB (standby database) cluster as this
involves a coordinated, multi-team effort. In addition it will also allow the resolution of the main reason for
failure, be it hardware related or not.

If no or there is only a single node available, then the very real possibility that severe degradation in
transaction throughput will present itself. The Business Continuity function along with the relevant
management team will have to consider the facts, weigh up the current threats and decide whether to
authorise the failover to the Standby cluster or not.

See section 4.3.1 for the service team/support team contact and escalation hierarchy.

Complete failover could be manually initiated and if so will need to follow the steps outlined in Section 6.

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5 General and Troubleshooting Notes

5.1 Database

5.1.1. Oracle Database Listeners

The database listeners on all branch database nodes have been set up in the following way. This section
provides a short explanation of how they are set up, how to interact with them and the expected status
outputs.
The listeners are configured as follows: -

* The name of the listener will be of the form LISTENER which is controlled by ASM instance

using grid user, e.g. LISTENER
e The port the listener has been configured to use is 1529
e Each database instance has a local listener configured with a local listener named

LISTENER_{NODENAME}
e The node (and in turn the IP) the listener has been configured to accept connections via the the
, ¢.g. for BDB node 1 the node name is

In terms of Oracle Net and it's configuration files, there should always be one of each on every node,
namely sqlnet.ora, tnsnames.ora. (found in $ORACLE_HOME/network/admin). The
listener.ora is configured in the GRID_HOME directory for ASM. (found in
$GRID/network/admin)

5.1.1.1. Oracle Net Config. Files

The files have been formerly delivered during the installation of Oracle Software binaries, configuration of
the ASM and database instances. and won't be need to be changed unless there is a specific problem.
The following, shows a few excerpts of what the files could look like as of October 2009 (note that these
values are not representative of those in the LIVE environment and are merely for reference): -

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sqlnet.ora
SQLNET . INBOUND_CONNECT_TIMEOUT=15 performs the same function and behaves in the same way
as the parameter configured for the listener, only waits longer.

SQLNET.EXPIRE_TIME=5 determines the number of minutes that Oracle will allow connections which
are not in use, to exist, before terminating the process. This normally applies to connections which have
abnormally ended.

BEQUEATH_DETACH=TRUE Stops Pro*C executables returning -1 regardless of failure or success.

tnsnames.ora

The tnsnames.ora would ordinarily only have entries that are applicable to the instance(s) which exist on
that node alone. However, the build process uses a single tnsnames.ora for all nodes. This is not ideal,
but is how it has been delivered

IRRELEVANT

gee IRRELEVANT {

ae IRRELEVANT #

listener.ora

ENER) )))

ADDRESS= (PROTOCO:

LI IPC) (KEY

= (PROTOCOL=IPC) (KEY=

by Agent
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER=ON # line added by Agent
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LISTENER:

LISTENER_SCAN1:
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER_SCAN1:
ENABLE GLOBAL DYNAMIC ENDPOINT LISTENER:

endpoints_listener.ora

LISTENER_LSDPBDB501= (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP) (HOST=
sdpbdb5
vip) (PORT=1529)) (ADDRESS=(PROTOCOL=TCP) (HOST=172.23.207.71) (PORT=1529) (IP=FIR
ST)))) # line added by Agent

LISTENER_LSDPBDB501: LOCAL LISTENER FOR DATABASE

INBOUND_CONNECT_ TIMEOUT LISTENER_LPRPBDB201 = 10 determines the number of seconds
Oracle will wait to receive authentication from the client making the connection. Otherwise denies the
request.

ADMIN_RESTRICTIONS LISTENER_LPRPBDB201 = ON enforces the administration of the listener to
an authorised user only, i.e. oracle

5.1.1.2 Interaction with the Listener

Starting and stopping the listener is done via Oracle CRS as follows: -
lsdpbal

ORACLE SID
The Oracle base remains unchanged with value /u01/app/oracle
Isdphdb501:oracle:>Isnretl status
LSNRCTL for Linux: Version 11.2.0.4.0 - Production on 23-JUN- 09:11:42
Copyright (c) 1991, 2013, Oracle. All rights reserved.
ing to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC) (KEY=LISTENER) ) )
TENER
ISLSNR for Linux: Version 11.2.0.4.0 - Production
20-JUN-2014 14:09:47
2 days 19 hr. 1 min. 55 sec

ON: Local 0s
OFF

Listener Parameter File  /u01/app/11.2.0/grid/r
Listener Log File /u01/app/oracle/diag,
Listening Endpoin

Authenti

r.ora
01/listener/alert/log.xml

sisnr/1sdpbd

(KEY=LISTENER)

PORT=1529) ))
(PROTOCOL=tep) PORT=1529) ))

1 instance (s).
, status READY, has 1 handler(s) for this service...

has 1 handler(s) for this service...

for

ance "BRDB1
command

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Isdpbdb501:oracle:>Isnretl status

LSNRCTL for Linux: Version 11.2.0.4.0 - Production on 23-JUN-2014 09:13:10

Copyright (c) 1991, 2013, 0 ed.

le. All rights r

CRIPTION= (ADDRESS
> listener

$= (PROTOCOL=IPC) (KEY=LI

ol adapter error

No list
2: No

LSNRCTL for Linux: Version 11.2

Copyright (c) 1991, 2013,

for Linux
IN-2014 09:1
O hr. 0 min.

: Local OS Authe
OFF
/001/app/11.2.0/qrid/network/admin/listener.ora
/001/app/oracle/diag/tns1s sdpbdb501/listener/alert/log.xml

71) (PORT=1529) ))
+73) (PORT=1523) ))

for this serv

for this service

"BRDBI", stat
mand completed succ

Executing lsnretl services LISTENER will show a little more information for each service than the
status command.

The important services used are listed as follows: -
+ASM[1234] This service is required for Grid Control and allows access to ASM.

BRDB This service is generally required for the BAL and TWS and allows those applications to
connect without specifying an individual instance.

"SYS$OPS$OGGADMIN.OGG$Q_E11BDB.BRDB This service is required for Goldengate.
BRDB_DGB Oracle defined service related to Data Guard.

If any services are not created, then client connections which use those services will be unable to
connect. This is similar to the status of the listener itself in that unless it is continually being monitored,
the only way one will really know there is an issue, is with the inability to connect.

5.1.2 General Recommendations

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5.1.2.1. Logs and Trace Files.

From time to time there will be important log files, trace files and background process dump files that will
be needed for support purposes and would have been explicitly renamed and “saved” by support
personnel. These files, if found in a “house kept” directory, will be removed by the housekeeping
processes after the retention period has been exceeded. For quick reference those directories are: -

/u01/app/oracle/diag/rdbms/<DB>/<INSTANCE>/alert
/u01/app/oracle/diag/rdbms/<DB>/<INSTANCE>/cdump,
/u01/app/oracle/diag/rdbms/<DB>/<INSTANCE>/trace

The database alert log and the listener log files are always being written to and are important files. It is
highly recommended that these files are kept manageable. A good way of doing this would be to copy
the files every month or fortnightly in order to keep a history and keep their sizes at a manageable level

5.1.3. Password Management

In general all Branch Database and Branch Support Database passwords fall into one of three
categories: -

e The users are locked (within the database) and even if the password is known, logging on is not
a possibility.

e The passwords are managed by Microsoft Active Directory. This is possible because the users
that this applies to are “externally identified” and in order to logon, one must be logged onto the
server as an OS user and then log onto the database, thereby relying on OS authentication.

« The passwords are set by privileged users and known to only secure/trusted personnel. This can
only apply to privileged users, e.g. SYSTEM, SYS, DBSNMP, etc. The following table shows
interdependencies of database users of this type: -

Us Interdependenc
sys Oracle Grid Control Grid Control Agents will be unable to logon
(See Section Oracle Data Guard Standby Database log shipping and coordination
5.1.3.1) RMAN BACKUP Rman backups will be unable to logon
SYSTEM None None
DBSNMP Oracle Grid Control Grid Control Agents will be unable to logon
AUDITUSER The Audit Server Audit Server will fail to logon
BMC_USERLV
BMC_USERTR BMC Patrol None
BRDBRDDS RDDS Feeds None
BRDBRDMC RDMC Feeds None
DELTRUSER Counter Training None
EMDB_SUP The EMDB Interface None
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U
OMDBUSER The OMDB Interface

Risk If Chang!

LVBALUSER{1-4] Live Counter Connections The BAL OSR will fail to startup correctly

In the event of a failure, BRDB processes will not

ORAEXCPLV BRDB Exception logging be able to log exceptions

REP_GEN Generic Reporting Reports will fail to generate

TRBALUSER(1-4] Training Counter Connections I Counter training will not be possible

Tws
The TWS Scheduler All schedules will fail to run
TWSSUP
OPS$OGGADMIN I OGG extract + datapump Goldengate will fail to operate correctly

BDAS_QUERY BDAS_AUTH is dependent on

BDAS AUTH BDAS QUERY BDAS Appliaction will fail to operate correctly

5.1.3.1. Changing the SYSDBA Password

The SYS passwords have related sysdba password files for both the main application instance and ASM
instance on all nodes of any Online RAC Cluster. The significance of the password file is that the
password internal to the database (for the SYS user) must match the password with which the password
file was created. If either of them changes without the other, all remote logons will fail with an
“Insufficient Privileges” ORA- error.

Password file(s) must be changed alongside any password change. Oracle Grid Control and Oracle Data
Guard rely on being able to logon remotely as privileged users.

The instances affected on BDB are as follows: -
BRDB[12/3/4] and +ASM[1 [2/3/4]

The instances affected on BDS are as follows: -
SBRDB[1I2/3I4] and +ASM[1I2/3/4]

The instances affected on BRS are as follows: -
BRSS[1] and +ASM[1]

Then on every node a password file will exist in <ORACLE_HOME>/dbs of the form
orapw<ORACLE_SID>, for each instance above.

For example should one wish to change the ‘SYS' password on BDB node 3 to ‘bObsyOurunci3', one
would perform the following tasks as the oracle user logged onto node 3: -

Logon to BRDB3 and change the password:

$oracle > . oraenv

ORACLE _SID = [grid] ? BRDB3

$oracle> sqlplus ‘/as sysdba’

SQL> ALTER USER SYS IDENTIFIED BY bObsyOuruncl3;
SQL> EXIT;

Recreate the password file on all nodes in the cluster:

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$oracle> cd $ORACLE_HOME/dbs
$oracle> orapwd file=/u01/app/oracle/product/11.2.0/dbhome_3/dbs/orapwBRDB3
password=b0bsy0uruncl3 entries=5 ignorecase=y force=y

Note: The process for changing the ASM password is the same as that for the database instance but
must be logged on as grid user. If this is changed, the password information must be relayed to
MSS for monitoring to continue.

Recreate the password file on all nodes in the cluster:
Logon to BRDB node 3 as “grid” UNIX user

$grid > . oraenv

ORACLE_SID = [grid] ? +ASM3

$grid> cd $ORACLE_HOME/dbs

$grid> orapwd file=$ORACLE_HOME/dbs/orapwtASM3 password=b0bsy0uruncl3
entries=5 ignorecase=y force=y

Run the following on SBRDB Node 1 ONLY as UNIX user “oracle”.

$oracle:> /app_sw/brdb/patch/rman_set_pwd.sh -v -u sys -d BRDB -- This
will prompt for password. Use the same sys password set on BRDB
database. (This changes all nodes due to file residing on ACFS
filesystem)

Stop and restart the standby databases and ensure logs are currently
shipped from PRIMARY to STANDBY.

5.1.3.2 Listener Password

The database listeners (one on each node) have their access restricted by privileged users only, e.g. root
or oracle. The listeners are not password protected.

5.2 Backups
5.2.1. Database Backups

See Section 4 for more detail.
5.2.2. Disk Backups

Most disks in the Primergy BX900 are protected by either being mirrored or the disks will be replicated
via REC (Eternus Storage ).

5.3. Partition Management
5.3.1 Introduction

This section does not detail specific functionality but is intended to provide an overview of how the use of
physical partitions works and to handle the partition creation failure. The partition management describes
in this section applied to both the BRDB and BRSS.

Note this section does NOT include how partitions are created and archived off though where
appropriate, reference is made to interactions.

5.3.2 Assumptions

It is assumed physical partitions exist for each partitioned table for the desired processing date.

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5.3.3 Overview

The creation and removed physical partitions for each partitioned table is performed by start of day job;
i.e. BRDBCO01 and BRSSC001

The operation of the start of day process is defined in LLD.

5.3.3.1 Partition Metadata

The operation of the partition table is driven by the following metadata:
5.3.3.1.1. <BRDB/BRSS>_PARTITION_CREATES

This table is used to record the creation, status change and removal of partitions by the Start of Day
housekeeping for support and audit purposes.

5.3.3.1.2_ <BRDB/BRSS>_PARTITION_STATUS_HISTORY

This table is used to record the history of the created partition. The entry is inserted by Start of the Day
process ( <BRDB/BRSS>C0001 ).

5.3.3.1.3. <BRDB/BRSS>_SUBPARTITION_RANGES

The entry in this table will contain the next partition (range value) that will be created by Start of Day
process (<BRDB/BRSS>C0001). The partition range value will be increment by 1 at the end of the
process.

5.3.3.1.4 <BRDB/BRSS>_PROCESS_CONTROL

This table holds process run information and in this case it contains the partition creation information for
each table. This table is used for re-run of the Start of the day process for the failure partition.

5.3.4 Troubleshooting

The Start of Day (BRDBC0001/BRSSC001) process creates physical partitions for a number of days
ahead (configurable via system parameter PARTITIONS_AHEAD), therefore this process would have to
fail for several days in succession and not have been corrected in order for the partitions to be missing for
the current day. This most likely occurs due to insufficient space available in the corresponding
tablespace for which an Operational Exception would be generated. The process can be restarted after
rectifying the cause of failure.

BRDC001 can run either as Pre Release 9 with no input parameter or Extended hours with tws date as
input parameter, i.e. $BRDB_PROC/BRDBC001 *BRDBBDAY* .

The partition creation rules for BRDBCO001 are:

1. If the current system time is beyond the allowable time in hhmm specified by
‘PARTITIONS_EXPIRED_TIME’ System Parameter (currently set to 0500), then it does not begin
to create/delete partitions for a new day. The process will, however, exit with an error if physical
partitions for the next day failed to create..

2. BRDBC001 continues to create partitions for all the partitioned tables on a daily basis (one day at
atime)

3. Repeat (1) until ‘n' ahead partitions have been created.

Pre Release 9 mode (ie BRDBC001 with no argument) is required to run if the job was abandoned due to
time exceeding the allowed period and partitions for the next business day do not exist.

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Note that it is possible due to the unavoidable implicit database commit performed when adding/dropping
table partitions that, in some esoteric failure scenarios, the partition metadata will be out of sync with the
actual partitions. In this situation, re-running the SOD process will potentially fail.

In this scenario it will be necessary to confirm whether the metadata/partitions are inconsistent by running
a script provided by development (see further sections).

If the partitions/metadata is inconsistent it will be necessary to manipulate either to remedy the situation.
Given that the remedial activity will be dependent on a number of variables including whether any data
has been written to the new partitions etc, a call should be raised with 4" line support.

In some situations, typically in test, it is desirable to run BRDBC001/BRSSC001 more than once in a
calendar day. The default (build) value of the PROCESS_DAY_MULTIPLE_RUNS_YN flag in the
<BRDB/BRSS>_PROCESSES table for the <BRDB/BRSS>C001 process is 'N' so would prevent this.
Therefore the PROCESS_DAY_MULTIPLE_RUNS_YN flag should be changed to ‘Y' to allow this if
required.

WARNING - This should only be done in Live at the guidance of development.

The following is a checklist in the event the <BRDB/BRSS>C001 job fails (to be done before re-running
the job): -

Check the entry in <BRDB/BRSS>_OPERATIONAL_EXCEPTONS and this will show the error(s)
that cause the job to failure.

ii. Check the ‘parameter value for ‘BRDB SYSTEM DATE’ from
‘<BRDB/BRSS>_SYSTEM_PARAMETERS table. It should set to (N — 1 ) where N is current
system date.

iii. Check the column ‘SYSTEM_DATE’,,START_DATE’ and ‘END_DATE'’ in the
<BRDB/BRSS>_PROCESS_CONTROL table. This table is used to control the process for each
Table-Group and table affected.

SYSTEM_DATE should equal to the ‘<BRDB/BRSS> SYSTEM DATE ' from the
<BRDB/BRSS>_SYSTEM_PARAMETER table

END_DATE should have the NULL value for the failure partition table.

iv. Check the ‘RANGE_VALUE’ from the <BRDB/BRSS>_SUBPARTITION_RANGES table. This
value should equal to ‘<BRDB/BRSS> SYSTEM DATE' + 2 in the format of 'YYYYMMDD'

v. Check the table <BRDB/BRSS>_PARTITION_CREATES and
<BRDB/BRSS>_PARITION_STATUS_HISTORY. The failure partition_range_value for the
partition table must not exist in the above tables.

vi. Check the value of the PROCESS_DAY_MULTIPLE_RUNS_YN flag in the
<BRDB/BRSS>_PROCESSES table for the <BRDB/BRSS>C001 process is ‘N’.

There is another option to fix a single partition by passing the parameters to the Start of Day; i.e.

<BRDB/BRSS>C001 [<Table-Group> <Table-Name> <Partition-Date (¥YYYMMDD) >]
<SYSTEM_DATE (YYYYMMDD) >

Where SYSTEM_DATE is optional when exist and this value will set in ‘<BRDB/BRSS> SYSTEM DATE’.

5.3.4.1. Determining Exception Information

As itis entirely possible for SOD (<BRDBIBRSS>C001) to fail during the normal day-to-day overnight
run, the following query will help in diagnosing problems and give greater detail as to the reason(s) for
failure. This query will show all exceptions for the last 24 hours, the last of which will be displayed first: -

set lines 200 pages 90
col exception_detail FOR a70

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col exception_object FOR a20
col process_name FOR a20
col exception_timestamp FOR a30

SELECT exception_timestamp, exception_detail, exception_object, process_name
FROM brdb operational_exceptions

WHERE exception_timestamp >= SYSDATE - 1

ORDER BY exception_timestamp DESC;

5.3.4.2 Useful Queries

The below scripts reconcile differences between physical partitions and partition metadata maintained by
the BRDB/BRSS application.

These scripts should not be run unless directed by Development support staff.

Updates status for records in <BRDB/BRSS>_PARTITION_CREATES table to 'ARCH' where the Status
is set to 'DEL' and the partition exists in the database: -

UPDATE <brdb/brss>_partition_creates bpc
SET bpe.status = 'ARCH'
WHERE bpe.status = 'DEL'
AND EXISTS (SELECT 'x!

FROM all_tab partitions atp,
<brdb/brss>_partitioned_tables bpt

WHERE atp.table_owner = 'OPS$<BRDB/BRSS>’

AND atp.table_name = bpc.table_name

AND atp.table_name = bpt.table_name

AND = atp.partition_name = bpt.partition_root_name II
I bpc.partition_range_value) ; 7

Updates status for records in <BRDB/BRSS>_PARTITION_STATUS_HISTORY table to 'ARCH' where
the Status is set to 'DEL' and the partition exists in the database: -

UPDATE <brdb/brss>_partition_status_history bpsh

SET bpsh.status = 'ARCH'
WHERE bpsh.status = 'DEL'
AND EXISTS (SELECT 'x'

FROM all _tab partitions atp

WHERE atp.table_owner = 'OPS$<BRDB/BRSS>'

AND atp.table_name = bpsh.table_name

AND atp.partition_name = bpsh.partition_name) ;

Updates mismatched records in <BRDB/BRSS>_PARTITION_CREATES table to 'DEL': -

UPDATE <brdb/brss>_partition_creates bpc
SET bpe.status = 'DEL'

WHERE bpe.status != 'DEL'

AND NOT EXISTS (SELECT 'x'

FROM all_tab partitions atp,
<brdb/brss>_partitioned_tables bpt
WHERE atp.table owner = 'OPS$<BRDB/BRSS>'
AND = atp. table_name = bpc.table_name
AND = atp. table_name = bpt.table_name

AND = atp.partition_name = bpt.partition_root_name II
'_' I] bpe.partition_range_value) ;
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Updates mismatched records in <BRDB/BRSS>_PARTITION_STATUS_HISTORY table to ‘DEL’
UPDATE <brdb/brss>_partition_status_history bpsh
SET bpsh.status = 'DEL'
WHERE bpsh. status ‘DEL!
AND NOT EXISTS (SELECT 'x'
FROM all_tab partitions atp
WHERE atp.table_owner = 'OPS$<BRDB/BRSS>'
AND atp.table_name = bpsh.table_name
AND atp.partition_name = bpsh.partition_name)
AND create_date = (SELECT MAX (bpsh1.create_date) ~
FROM <brdb/brss>_partition_status_history bpsh1
WHERE bpshl.table_name = bpsh.table_name
AND bpshl.partition_name = bpsh.partition_name) ;
Inserts missing records into <BRDB/BRSS>_PARTITION_CREATES table: -
INSERT INTO <brdb/brss>_partition_creates
(table_name,
partition_range_value,
status,
status_date)
SELECT atp.table_name,
substr(atp.partition_name,
LENGTH (npt.partition_root_name) + 2) partition_range_value,
'NEW', ~ ~ ~
SYSDATE
FROM all_tab partitions atp,
<brdb/brss>_partitioned_tables bpt
WHERE atp.table_owner = 'OPS$<BRDB/BRSS>'
AND atp.table_name = bpt.table_name
AND =“ NOT EXISTS (SELECT 'x'
FROM <brdb/brss>_partition_creates bpe
WHERE bpc.table name = atp.table_name
AND bpc.partition_range_value =
SUBSTR(atp.partition_name, ~ ~
LENGTH (bpt.partition_root_name) + 2));
Inserts missing records into <BRDB/BRSS>_PARTITION_STATUS_HISTORY table: -
INSERT INTO <brdb/brss>_partition_status_ history (
table_name, partition_name,
create date, status, sql_statement)
SELECT atp.table_name,
atp.partition_name,
SYSDATE, ~
'NEW',
‘METADATA CORRECTION UTILITY FROM SUPPORT GUIDE!
FROM all_tab partitions atp,
<brdb/brss>_partitioned_tables bpt
WHERE atp.table_owner = 'OPS$<BRDB/BRSS>'
AND atp.table_name = bpt.table_name
AND NOT EXISTS (SELECT 'x' —
FROM <brdb/brss>_partition_status_history bpsh
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WHERE — bpsh. table_name atp.table_name
AND bpsh.partition_name = atp.partition_name) ;

Check the partition that will .be created when BRDBC001/BRSSC001 next run: -

SELECT table_name,
range_value
FROM <brdb/brss>_subpartition_ranges;

Check the latest partition created in the system: -

SELECT table_name,

max (partition_range_value),
FROM <brdb/brss>_partition_creates
GROUP BY table_name
ORDER BY table name;

“pt_clean.sh” shell script can be used to rebuilt the meta partition tables (<brdb/brss>_partition_creates,

<brdb/brss>_subpartition_ranges and <brdb/brss>_partition_status_history ) from the database. This
shell script can be found in /app_sw/brdb/build/schema or /app_sw/brss/build/schema.

NB. This script will set status to ‘ARCH' in the <brdb/brss>_partition_creates and all the partitions will be
deleted when the <BRDB/BRSS>C0001 next run.

5.4 Standby Database

5.4.1 Introduction

The build of and theory surrounding the BRDB Standby database (SBRDB) is detailed extensively in the
Standby Database Low Level Design [DEV/APP/LLD/0152].

5.4.2. Assumptions

The Primary Database BRDB will be running on a 4-node cluster and the Standby Database on a 4-node
cluster configuration.

The Data Guard Configuration has been successfully built and running without errors.

5.4.3. Troubleshooting

The very first thing one should consider when troubleshooting is to consider the status of the architectural
components surrounding the solution, e.g. the network, the SAN, the BladeFrame, etc. (see Section
5.4.3.1)

Oracle has a number of processes on both the Primary database and the Standby database monitoring
the sending, the transportation and the receiving of replicated redo from source to the destination.

It is important to note that the Data Guard Broker is key to the monitoring of the solution without which,
the seamless failover to Standby from Primary would not be possible nor would the trouble free
monitoring through Grid Control be possible.

5.4.3.1 Checklist

ls the database in recovery mode or is it down (all nodes)?

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Is there enough storage space, e.g. check +SBRDB_FLASH? Do all the file systems have sufficient free
space?

Is the network up?

Have you checked the Data Guard Monitor status, e.g. dgmgrl .. show configuration? Is it
showing succEss (see Section 5.4.3.3)?

Have you checked the Data Guard logs on Standby and Primary, e.g.,
/u01/app/oracle/diag/rdbms/<DB>/<INSTANCE>/alert/drc<INSTANCE>. log?

5.4.3.2 Useful Queries

This query will help identify Data Guard problems (On BRDB or SBRDB).
SET lines 100
SET pages 45
ALTER
SELECT

message
FROM v$dataguard_status
ORDER BY message_num;

This query will help with determining if any Standby Logs are not in use when they should be (On
SBRDB). It does not matter what group the standby logs belong to, but one should see 1 log for every
primary instance, e.g. 1, 2, 3 and 4 in LIVE.

SET lines 100

SET pages 45

ALTER SESSION SET NLS_DATE_FORMAT='DD-MON HH24:MI:ss';

SELECT

group#,
thread#,

last_time
FROM vSstandby_log WHERE status <> 'UNASSIGNED';

5.4.3.3 Useful Tools

Data Guard Monitor is very important for monitoring the status of the Data Guard Configuration and is not
possible without the Data Guard Broker. The broker is started automatically — at instance startup - by
setting the database initialisation parameter dg_broker_start to TRUE. The broker is in essence the
DMON process and writes information to a log called
/u0l/app/oracle/diag/rdbms/<DB>/<INSTANCE>/alert/dre<INSTANCE>.1og in which all
status and error information can be monitored/viewed.

The Data Guard Monitor Command-line Utility or DGMGRL can be used to get useful feedback from the
configuration, e.g. ...

$> dgmgrl
DGMGRL for Linux: Version 11.2.0.4.0 - 64bit Production

Copyright (c) 2000, 2009, Oracle. All rights reserved.

Welcome to DGMGRL, type "help" for information.
DGMGRL> connect /

Connected.
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DGMGRL> show configuration
Configuration
Name: BRD! 1B_DATAGUARD_CFG
Enabled: YES
Protection Mode: MaxPerformance
Fast-Start Failover: DISABLED
Databases:
BRDB - Primary database
SBRDB - Physical standby database
Current status for "BRDB_DATAGUARD_CFG":
SUCCESS
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5.5 Oracle Goldengate

5.5.1 Introduction

Goldengate configuration and activation for BRDB and BRSS are detailed extensively in the BRDB High
Level Design [DES/APP/HLD/0020], BRSS High Level Design [DES/APP/HLD/0023], Low Level Design
[DEV/APP/LLD/0151] and Goldengate LLD [DEV/APP/LLD/2432]

5.5.2 Assumptions
Asingle-source replication environment is configured and has the following characteristics:
e One Manager process, controlled via CRS, this process monitors the other OGG jobs
¢ One Integrated Extract/Capture process named E11BDB located in BRDB node 1
* One Data Pump/Propagation process named P11BDB located in BRDB node 1.
« One Integrated Replicat/Apply process named R11BRS located in BRSS node 1.

5.5.3 Shutting Down & Starting up Goldengate for Baseline
Application

This part covers the steps required to shut Goldengate down prior to applying baselines that might affect
Goldengate.

5.5.3.1 Stopping BRDB Goldengate Processes

1, Login to BDB as 'oggadmin' user
2. Invoke ggsci:

$O0GG_HOME/ggsci
3. Stop extract:

GGSCI> stop E11BDB

Sending STOP request to EXTRACT E11BDB
Request processed.
4. Issue info all repeatedly until E11BDB is shown as STOPPED

GGSCI> info all

Program Status Group Lag at Chkpt Time Since chxpt
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MANAGER RUNNING
EXTRACT E1BDB 00:
EXTRACT RUNNING PLIBDB 00:00:00
5, Wait until all lag disappears against data pump P11BDB by issuing::
GGSCI> info all
Program Status Group Lag at Chkpt Time Since Chkpt
MANAGER RONNING
EXTRACT STOPPED ENMBDB 00:
EXTRACT RUNNING P1IBDB 00:00:00
6, Stop datapump once lag is gone:
GGSCI> stop P11BDB
Sending STOP request to EXTRACT P11BDB
Request processed.
7. Ensure P11BDB is now stopped by issuing::
GGSCI> info all
Program status Group Lag at Chkpt Time Since Chkpt
MANAGER RUNNING
EXTRACT STOPPED E11BDB 00:00:05 00:05:32
EXTRACT STOPPED P1IBDB 00:00 202225
8. Stop all OGG processes via CRS (logon as ‘oracle’ user):
oracle> crsctl stop res brdb.oggadmin.oggapp
oracle> crsctl stop resource dbfs_mount
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5.5.3.2 Stopping BRSS Goldengate Processes

1, Login to Ss ‘oggadmin' user

2. Invoke gg:
$0GG_HOME/ggsci
3. Ensure there is no lag associated with replicat R11BRS by issuing:

GGSCI> info all

Group Lag at Chkpt Time Since Chkpt

Program

MANAGER RUNNING

REPLICAT — RUNNING RI1BRS 00:00

4. Login as ‘oracle’ user
5. Stop all OGG processes on BRS

oracle> crsctl stop res brss.oggadmin.oggapp

5.5.3.3 Apply Baselines

Maintenance or baseline activity would take place once all Goldengate processes were down.

5.5.3.4 Starting BRDB Goldengate Processes

1, Login to as ‘oracle’ user, start DBFS_MOUNT and OGG processes (where Ixxpbdb201
is dependent on the environment - LST or LIVE)

oracle> crsctl start resource dbfs_mount

oracle> ersctl start res brdb.oggadmin.oggapp -n PRBSSsenpipl -£

2. Login as ‘oggadmin’ invoke ggsci:

$0GG_HOME/ggsci

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3. Check the OGG processes are running
GGSCI> info all
Program status Group Lag at Chkpt Time Since Chkpt
MANAGER RUNNING
EXTRACT RUNNING — EL1BDB 00:00:00 00:00:00
EXTRAC RUNNING — P11BDB
5.5.3.5 Starting BRSS Goldengate Proceeses
1, Login as ‘oracle’ user
2, Start all OGG processes on BRS via CRS
oracle> crsctl start res brss.oggadmin.oggapp
3. Login to BRS as 'oggadmin' user
4. Invoke ggsci:
$0GG_HOME/ggsci
5. Ensure the replicat R11BRS is running by issuing:
GGSCI> info all
Program status Group Lag at Chkpt Time Since chkpt
MANAGER = RUNNING
REPLICAT RUNNING RIIBRS 00:00:00
5.5.4 Troubleshooting
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The following is a list of tables and views that are useful, in troubleshooting OGG issues. This is basically
“reference” information (more detailed information can be found in the Oracle Goldengate administration
guide):

Extract Process

dba_capture: basic status, error info
gv$goldengate_capture: detailed current status info
dba_capture_parameters: configuration information

Replicat Process
v$gg_apply_receiver basic status, error info

all_gg_ inbound progress high/low apply positions for replicat

5.5.4.1 OGG Commands

OGG_Monitoring_Com
mands.pdf

5.5.4.2 Troubleshooting Capture Problems

The Oracle OGG Extract process utilises the Logminer process within the Branch Database to capture all
DML changes to objects owned by OPS$BRDB. The Extract process may stop capturing changes, some
of the useful methods describes in this section can use to diagnose the problem and resolve them.

The manager process will attempt to restart the extract a configurable number of times (see E11BDB.prm
for current number of attempts).

Check capture process status:

The Capture Process captures changes only when it is ENABLED. One can check whether the process
is enabled, disabled, or aborted by querying the DBA_CAPTURE data dictionary view:

SELECT capture_name, status

FROM dba_capture

WHERE capture_name like '%E11BDB';
If the capture process is disabled, then try restarting it.

If the capture is aborted, then it needs to correct an error before restarting it. The following query shows
when the capture process aborted and the error that caused it to abort:

SELECT status_change_time, error_message

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FROM dba_capture
WHERE status = 'ABORTED' AND capture_name like '%E11BDB';

Check Capture current status: -

The state of a capture process describes what the capture process is doing currently. One can view the
state of a capture process by querying the STATE column in the V$STREAMS_CAPTURE dynamic
performance view.

SELECT state
FROM v$streams_capture
WHERE capture name like '%E11BDB';

The following capture process states are possible: -
INITIALIZING: Starting up.

CAPTURING CHANGES: Scanning the redo log for changes that evaluate to TRUE against the
capture process rule sets.

EVALUATING RULE: Evaluating a change against a capture process rule set.
CREATING LCR: Converting a change into an LCR.

ENQUEUING MESSAGE: Enqueuing an LCR that satisfies the capture process rule sets into the
capture process queue.

SHUTTING DOWN: Stopping.

WAITING FOR DICTIONARY REDO: Waiting for redo log files containing the dictionary build
related to the first SCN to be added to the capture process session. A capture process cannot

begin to scan the redo log files until all of the log files containing the dictionary build have been
added.

DICTONARY INITIALIZATION: Processing a dictionary build.
MINING (PROCESSED SCN = scn_value): Mining a dictionary build at the SCN scn_value.

LOAD (step X Of Y): Processing information from a dictionary build and currently at
step X in a process that involves Y steps, where X and Y are number.

PAUSED FOR FLOW CONTROL: Unable to enqueue LCRs either because of low memory or
because propagations and apply processes are consuming messages slower than the capture

process is creating them. This state indicates flow control that is used to reduce spilling of
captured messages when propagation or apply has fallen behind or is unavailable.

Common capture issues: -
1. ORA-01291: missing logfile.

Amissing redo is possible when a logfile is dropped for any administrative reasons. The
v$logmnr_logs can be checked to determine the missing SCN range and add the relevant redo
log files

Query the REQUIRED_CHECKPOINT_SCN column in the DBA_CAPTURE to determine the
required checkpoint SCN for a captured. Then restore the redo log file that includes the required
checkpoint SCN and all subsequent redo log files.

2. Capture process loops on startup.

This may be a missing logfile which cannot be opened. All logs from the BRDB nodes (1I2I3I4 )
have to be present with respect to the required_checkpoint_scn.

3. Capture process is in “PAUSED FOR FLOW CONTROL” or “ENQUEUING MESSAGE" status.

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e Check the source queue, as there is probably a large amount of LCRs being spilled to
disk.

« Check if the destination site is down.
eCheck the propagation and apply status’.
5.5.4.3 Troubleshooting Data Pump Problems

The Oracle OGG data pump process resides on the Branch Database and propagates trail files to the
target database (BRSS) filesystem. The data pump process will abend if

e BRSS's OGG processes are down
e The BRSS platform is unavailable
« The BRSS file system (DBFS) is unavailable - e.g. the BRSS database is down

The manager process will attempt to restart the data pump a configurable number of times (see
P11BDB.prm for current number of attempts).

5.5.4.4 Troubleshooting Replicat Problems

The Oracle OGG Replicat process resides within the Branch Support Database. The replicat reads the
trail files (/u02/goldengate/dirdat/bz*) and applies them to the OPS$BRDB schema. Some of the useful
methods describes in this section can use to diagnose the apply problem and resolve them.

Exceptions raised when attempting to apply changes are inserted into
OPS$OGGADMIN.OGG_EXCEPTIONS. The replicat then continues to operate without abending.

Check apply process status:

An apply process applies changes only when it is enabled. Query the STATUS column in DBA_APPLY to
determine the state of the apply process: -

SELECT apply_name, status
FROM dba apply
WHERE apply name like '%R11BDB';

The possible values are ENABLED, DISABLED and ABORTED.
If the apply process is disabled, then try restarting it: -
DBMS_APPLY_ADM.START_APPLY( apply_name => 'BRSS_APPY') ;

If the apply process is aborted, then correct an error before restart the apply process. The following query
shows when the apply process and the error that caused it to abort: -

SELECT status_change_time, error_message
FROM dba_apply

WHERE status = 'ABORTED'
AND apply_name like '%R11BDB';

If the apply process is enabled, but changes are not applied: -
Check that the apply process queue is receiving the messages to be applied using v$buffered_queues: -

SELECT queue_id, queue_name, (num_msgs - spill_msgs) mem_msgs,
spill_msgs ~ ~ ~ ~
FROM v$buffered_queues
WHERE queue_name like '%R11BDB';

Or using the v$streams_apply_coordinator view: -

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SELECT total_received,
total_applied,
total_errors, (total_assigned - total_rollbacks + total_applied))
being_applied ~ ~ ~
FROM v$streams_apply coordinator
WHERE apply name like '%R11BDB';

Check the Error Table

When an apply process cannot apply a message, it
* records an exception in OPS$OGGADMIN.OGG_EXCEPTIONS
* records the original record's details in a discard file (/u02/goldengate/dirrp/R11BRS*dsc)
* applies all other non-erroring parts of the transaction to BRSS

e continues to process other items within the trail file (i.e. replicat moves on)

Query OGG exception table OGG_EXCEPTIONS to determine if there are errors in the error queue.

SELECT count (*)
FROM ops$oggadmin.ogg_exceptions
WHERE resolved_yn = 'N';

5.5.4.5 Working with DML Exceptions

The OGG replicat process will record all rows of every sub-transaction that fails to apply. These failed
transactions with their associated errors are available to query from
OPS$OGGADMIN.OGG_EXCEPTIONS. The discard file will contain the contents of the failed operation.
Errorred transactions can be fixed manually via the DB link (if it's an update or insert) once the root cause
has been identified.

Once an exception has been resolved, manually update the record in OGG_EXCEPTIONS:

UPDATE OPSSOGGADMIN.OGG_EXCEPTIONS

SET RESOLVED YN = 'Y!

WHERE logzba =

AND logposition =
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5.5.4.6 Useful Queries

i, The following query displays the current status of the capture process

set lines 100

column capture_name heading Name’ format A12

column process name heading Process INumber' format A7
column sid heading ID! format 999999

column serial# heading SerialINumber' format 9999999
column state heading format A27

column total_messages_captured heading 'RedoIEntriesIEvaluatedIIn Detail’
format 9999939
column total_messages_enqueued heading 'Tot

LCRs IEnqueued' format 999999

SELECT c.capture_name,
substr(s.program, instr (s.program,'(')+1,4) process_name,
c.sid,
c.serial#,

_messages_captured,
“messages _enqueued

FROM v$streams_capture c, v$session s
WHERE
AND ial#;

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ji. Minimum Archive Log Necessary to Restart Capture

set lines 300
set pages 9999
set serveroutput on

DECLARE
hScn number
1scn number
sScn number
ascn number;
alog varchar2(i000);

BEGIN
select min(start_scn), min(applied_scn) into sScn, ascn

from dba_capture

where capture_name = 'OGGSCAP_E11BDB

DBMS_OUTPUT. ENABLE (2000);
for cr in (select distinct (a.ckpt_scn)
from system. logmnr_restart_ckpt$ a
where a.ckpt_scn <= ascn and a.valid = 1
and exists (select * from system.logmnr_log$ 1
where a.ckpt_scn between 1.first_change# and

l.next_change#)
order by a.ckpt_sen desc)

loop
if (hScn = 0) then
hScn := cr.ckpt_scn;
else

isen := cr.ckpt_scen;

end loop;

iscn = 0 then

isen sSen;
end if;
dbms_output.put_line('Capture will restart from SCN ' isen II' in the

following file:');
x cr in (select name, first_time
from DBA_REGISTERED_ARCHIVED_LOG
where 1Scn between first_scn and next_scn order by thread#)

loop
dbms_output.put_line(cr.nameI/' ('II/cr.first_timeII')');
end loop;
end;
/
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iii. Display Capture Status Error Message
set se output on size 950000
set verify of
set feedback off
set lines 180
set pages 9999
prompt
prompt IDisplay Capture Status Error
prompt
column capture_name heading 'Capture/ProcessIName' format A10
column status_change_time heading ‘Abort Time!
column error_number ‘Error Number' format 99999999
column error message ‘Error Message’ format A40 wrap
SELECT capture_name, status_change_time , error_number, error_message
FROM dba_capture
WHERE status='ABORTED'
AND capture name = 'OGGSCAP_E11BDB' ;
iv. This query will help to Display Information about the Reader Server for Each Apply Process
column apply name heading 'Apply ProcessIName' format A15
column apply_captured heading 'Dequeues Captured iMessages?' format

Al?
column process_name

column state

column total_messages_dequeued
99999999

heading 'State' format Al7

SELECT r.apply name,
ap.apply_captured,
substr (s.program, instr (s.program,'(')+1,4) proce:
state,
total_messages_dequeued
FROM vSstreams_apply_ reader r, vSsession s, dba_apply ap

WHERE r.sid = s.sid
AND r.serial# = s.serial#
AND r.apply_name = ap.apply_name;

heading "Total Messages I Dequeued'

s_name,

heading 'ProcessIName' format A7

format

v. The following query displays information about the transactions received, applied, and being applied

by the apply process:

column apply_name heading 'Apply Process Name’
column tot. received heading 'TotalITransIReceived'

format A25
format 99999999

column applied heading 'TotalI Trans format 99999999
column Terrors heading 'TotalIApply format 9999
column being applied heading 'TotalITrans BeingIAppiied' format 99999999
column 'TotalITransI Ignored’ format

total_ignored
FROM v$streams_apply coordinator;

5.6 SSC Transaction Correction Tools

- (total_rollbacks + total_applied)) being_applied,

5.6.1 BRDBX015 - Transaction Correction Tool
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As the Transaction Correction Tool is no longer required (Reff# HNG-X CP2707 — Transaction Correction
Tool — Decommissioning), the tool has been decommissioned in such a way that it cannot be used again.

5.6.2. BRDB Clear Stock Unit Lock (clear_su_lock.sh)

This tool allows members of the SSC group to unlock stock units for any given branch accounting code,
locking user and stock unit. Any attempt to run the tool will be audited as well as the actual changes
made and running user. The SSC user must have been granted the SSC role within the BRDB database
prior to running this tool.

Validation and processing occurs in an Oracle package
(OPS$SUPPORTTOOLUSER.PKG_BRDB_CLEAR_SU_LOCK) while the package is initially called by a
shell script (clear_su_lock.sh) on the BRDB server.

The script is located in /app/brdb/trans/support/brdbx015/clear_su_lock.sh
See DEV/APP/LLD/0202 for more information.

5.6.2.1 Parameters

The tool must be supplied with 3 switches, each with a parameter:

Parameter Parameter Na Datatype Example —_Valid Inpu
-b Branch Accounting Code Number 999999 4 -999999
“u Lock Holder Username STRING USR123 A [1-15 chr]
“s Stock Unit STRING DEF 0-zzz

5.6.2.2 Executing

./clear_su_lock.sh -b <BRANCH_CODE> -u <LOCK_USER> -s <STOCK_UNIT>
5.6.2.3 Scheduling

This task is scheduled on an ad hoc basis, as and when stock units need to be unlocked.
5.6.2.4 Audit Records/Logging

Start and finish records are inserted into OPS$BRDB.BRDB_PROCESS_AUDIT with a process_name of
‘BRDB_CLEAR_SU_LOCK’

Each update to OPS$BRDB.BRDB_BRANCH_STOCK_UNITS is audited in
OPS$BRDB.BRDB_TXN_CORR_TOOL_JOURNAL.

Any exceptions will be logged to OPS$BRDB.BRDB_OPERATIONAL_EXCEPTIONS with an exception
code of ‘BRDB_SU_LOCK' and process_name (package name) of ‘*PKG_BRDB_CLEAR_SU_LOCK'.

The script verbosity level is controlled by BRDB system parameter
BRDB_CLEAR_SU_LOCK_DEBUG_LEVEL (parameter_number set to 1 initially), set parameter_number
to 2 in order to view the SQL update statement as well as the XML string.

Log files from each run are stored in /app/brdb/trans/support/brdbx01 5/log.
5.6.2.5 Sample output

This is an example of the output written to standard output and the log file when the module is successful:

ock.run,lock created

view _gvar

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&

01 Dec 14: view_gvar SCRIPT. ..... see. clear_su_lock
01 © view gvar.. TRISDIR... ++ sees /app/bedb/trans/support /brdbx015
01 Dec 0 view gvar... LOG_FILE.... seeeee

/app/brdb/trans/support /brdbx015/log/clear_su_lock_20091201_145410.1og
01 Dec 14:54:10 view gvar.. LOCK_FILE... see. /tmp/clear_su_lock.run.lock

01 Dec 0 view _gva ‘TSTMP see sees 20091201 145410
a1 0 view gvar... eee ON

or 0 view gvar.. sees BRDB

o1 0 view _gvar.. sees BRDBAL

o1 0 view gvar BRANCH CODE. sees 2007

01
01

o1

,OCK_USER.. seeeee K
STOCK _UNIT.. DEF
Comp

0 view_gvar...
0 view gvar...
© view qvar...
0

o1
o1 © unlock Starting

01 Dec 4210

Enabling role

Tue 14:54:10,619 Set DEBUG LEVEL to 1

Tue 14:54:10,619 Starting pkg_brdb clear_su_lock.update data
Tue 14:54:10.619 Starting pkg_brdb clear_su_lock.process_audit

Tue 14:54:10,620 Completed pkg_brdb_clear_st_lock.process_audit

Tue 01-Dec-2009 14:54:10.620 INFO: Parameter p_branch_code = 2007

Tue 01-Dec-2009 14:54:10.620 INFO: Parameter p_rollover_lock_user = X

Tue 01-Dec-2009 14:54:10.620 INFO: Parameter p_stock unit: DEF

Tue 01-Dec-2009 14:54:10.620 Starting pkg_brdb clear su_lock.validate parameters

Tue 01-Dec-2009 14:54:10.621 INFO: Validating branch accounting _code

Tue 01-Dec-2009 14:54:10.623 OK: Branch Accounting Code: 2007 is open and exists in
OPS$BRDB.BRDB_BRANCH_INFO

Tue 01-Dec-2009 14:54:10.623 OK: Branch
OPS$BRDB.BRDB_TXN_CORR_TOOL_CTL
Tue 01-Dec-2009 14:54:10.628
Tue 01-Dec-2009 1 10.628
Tue 01-Dec-2009 14:54:10.629
BRDB_BRANCH STOCK UNITS

Tue 01-Dec-2009 14:54:10.629 OK: Input parameters validated successfully
Tue 01-Dec-2009 14:54:10.629 Completed pkg_brdb clear_su_lock.validate parameters

Tue 01-Dec-2009 14:54:10.629 Starting pkg_brdb Clear _su_lock.reset_lock

Tue 01-Dec-2009 14:54:10.629 OK: Derived FAD HASH for branch accounting code 2007 is: 96
Tue 01-Dec-2009 14:54:10.629 OK: Updated 1 row in table OPS$BRDB.BRDB_BRANCK_STOCK UNITS
Tue 01-Dec-2009 14:54:10.630 Completed pkg_brdb_clear_su_lock.update_data

Tue 01-Dec-2009 14:54:10.630 Starting pkg_brdb clear_su_lock.audit_update

Tue 01-Dec-2009 14:54:10.630 INFO: BRDB INSTANCE NAME: BRDBAL

Tue 01-Dec-2009 14:54:10,630 INFO: UNIX USER: gseem01

Tue 01-Dec-2009 14:54:10,630 INFO: ORACLE USER: SUPPORTTOOL
Tue 01-Dec-2009 14:54:10,630 INFO: CURRENT_JSN: 48 for branch accounting code 2007

Tue 01-Dec-2009 14:54:10.630 OK: Inserted I row into OPS$BRDB.BRDB_TXN CORR TOOL JOURNAL
Tue 01-Dec-2009 14:54:10,630 Completed pkg_brdb_clear_su_lock.audit_update

Tue 01-Dec-2009 14:54:10.630 Starting pkg _brdb clear _su_lock.process audit

Tue 01-Dec-2009 14:54:10.631 Completed pkg_brdb clear S_audit

ounting Code: 2007 exists in

DEF is locked for branch accounting code 2007
DEF is locked by X
PS$SUPPORTTOOLUSER is allowed to update

u_lock

Tue 01-Dec-2009 14:54:10.631 Completed pkg_brdb_clear_su_lock.update_d
4210

unlock......: Complete
Main...+....1 Unlocked stock unit DEF for branch code 2007

cleanup.....4 Cleaning up ...
cleanup... Lock file /tmp/clear_su_lock.run.lock freed.

cleanup...

Processing Complete

5.6.2.6 Diagnostics
The module may fail for one of the following reasons
e The SSC user may not be logged in with their SSC unix login.
e The SSC user's Oracle login may not have been granted the SSC role.

e One or more of the parameters are invalid

5.6.3 BRDB Clear Rollover Lock (clear_ro_lock.sh)

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This tool allows members of the SSC group to clear branch rollover locks for any given branch
accounting code and locking user. Any attempt to run the tool will be audited as well as the actual
changes made and running user.

Validation and processing occurs in an Oracle package
(OPS$SUPPORTTOOLUSER.PKG_BRDB_CLEAR_RO_LOCK) while the package is initially called by a
shell script (clear_ro_lock.sh) on the BRDB server.

The script is located in /app/brdb/trans/support/brdbx015/clear_ro_lock.sh
See DEV/APP/LLD/0203 for more information.

5.6.3.1 Parameters

The tool must be supplied with 2 switches, each with a parameter:

Parameter Parameter Nai Script Variable Name

b Branch Accounting Code BRANCH_CODE Number 1 -999999
u Lock Holder Username LOCK_USER STRING A [1-15 chr]
5.6.3.2

5.6.3.3 Executing

-/clear_ro_lock.sh -b <BRANCH_CODE> -u <LOCK_USER>

5.6.3.4 Scheduling

This task is scheduled on an ad hoc basis, as and when branch rollover locks need to be unlocked.
5.6.3.5 Audit Records/Logging

Start and finish records are inserted into OPS$BRDB.BRDB_PROCESS_AUDIT with a process_name of
‘BRDB_CLEAR_RO_LOCK'.

Each update to OPS$BRDB.BRDB_BRANCH_INFO is audited in
OPS$BRDB.BRDB_TXN_CORR_TOOL_JOURNAL.

Any exceptions will be logged to OPS$BRDB.BRDB_OPERATIONAL_EXCEPTIONS with an exception
code of ‘BRDB_RO_LOCK' and process_name (package name) of ‘PKG_BRDB_CLEAR_RO_LOCK’.

The script verbosity level is controlled by BRDB system parameter
BRDB_CLEAR_RO_LOCK_DEBUG_LEVEL (parameter_number set to 1 initially), set
parameter_number to 2 in order to view the SQL update statement as well as the XML string.

Log files from each run are stored in /app/brdb/trans/support/brdbx01 5/log.
5.6.3.6 Sample output

This is an example of the output written to standard output and the log file when the module is successful:

ting

Lock file
15/log/clear_ro_lock.run.lock created
complete.

gseem01
lear_ro_lock.sh

lo

/tr ‘support /brdbx015,
/app/b log
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03 Dec 15:06:55 view gvar.. TMP_FILE
/app/brdb/trans/support/brdbx015/ Lor
03 Dec 15:06:55 view_gvar... TSTMP 20091203_150655
pee 18:06 VERBOSE on
3 Dec 1 AP! BRDB
ORACLE S SRDBAL
Dec 1 5 view gvar... LOCK_USER... x
Dec 1 5 view _gvar...: Complete.
5
Dec 1 5 lock......: Starting
Dec 1 5
Enabling s ro.
Thu 0. Dec-2009 2541 UG LEVEL to 1
Thu 03-Dec-2009 541 Starting BRDB CLEAR RO LOCK.update data
tho 42 Completed BRDB CLEAR RO LOCK.process audi
Tho INFO: Parameter p_bac 2007
Tho INFO: Parameter p rollover lock us x
Thu INFO: Validating branch_accounting_code
Thu OK: Branch Accounting Code: 2007 is open and exists in
OPS$BRDB.BRDB_BRAN
Thu 03-Dec-2009 15 OK: Branch Accounting Code: 2007 exists in
OPSSBRDB.BRDB_TXN
Thu 03-Dec-2009 15 OK: Branch Accountin ode 2007 is locked
Thu 03-Dec-2009 15: OK: Loc. ‘counting Code 2007 is locked by X
Thu 03-Dec-2009 15: OK: ER is allowed to update BRDB_ BRANCH INFO

Thu 03-Dec-2009 15:
Thu 03-Dec-2009 15:
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15:
Thu 03-Dec-2009 15:
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15:
Thu 03-Dec-2009 15:
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15
Thu 03-Dec-2009 15
Thu 03-Dec 9 15:06

OK: Input parameters validated successfully
255.549 Completed BRDB CLEAR RO_LOCK. validate parameters
55.549 Starting BRDB_CLEAR_RO_LOCK.reset_lock

OK: Derived FAD HASH for Branch Accounting Code 2007 i:

OK: Updated 1 row in table OPS$BRDB.BRDB_BRANCH_INFO
Completed BRDB_CLEAR RO_LOCK,update_data
Starting BRDB_CLEAR_RO_LOCK.audit_update

INFO: BRDB INSTANCE NAME: BRDBAI

INFO: UNIX USE em01

INFO: ORACLE USER: SUPPORTTOOLUSER
55.563 INFO: CURRENT_JSN: 67 for branch accounting code 2007
5.564 OK: Inserted 1 row into OPS$BRDB.BRDB_TXN_CORR_TOOL_JOURNAL
+564 Completed BRDB_CLEAR RO LOCK.audit_update
55.564 Starting BRDB_CLEAR_RO_LOCK
55.564 Completed BRDB_CLEAR RO_LOCK.proc
564 Completed BRDB_CLEAR_RO_LOCK. update

unlock......1 Complete

Main........: Unlocked branch rollover for branch code 2007
cleanup..+..+ Cleaning up ...

eanup. eee. Lock file

s/support /brdbx015/log/clear_ro_lock.run.lock fr

03 Dec

od.

ing Complete

5.6.3.7 Diagnostics
The module may fail for one of the following reasons
« The SSC user may not be logged in with their SSC unix login.
e The SSC user's Oracle login may not have been granted the SSC role.
e One or more of the parameters are invalid
5.6.4 BRDB Update Outstanding Recovery Transaction Tool
(upd_rvy_txn.sh)

This tool allows members of the SSC group to mark outstanding recovery transactions as processed in
table OPS$BRDB.BRDB_RX_RECOVERY_TRANSACTIONS for any given branch accounting code,
node ID, transaction start date and unique sequence number (USN). Any attempt to run the tool will be
audited as well as the actual changes made and running user.

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Validation and processing occurs in an Oracle package
(OPS$SUPPORTTOOLUSER.PKG_BRDB_UPD_RVY_TXN) while the package is initially called by a
shell script (upd_rvy_txn.sh) on the BRDB server.

The script is located in /app/brdb/trans/support/brdbx015/upd_rvy_txn.sh
See DEV/APP/LLD/0204 for more information.
5.6.4.1 Parameters

The tool must be supplied with 4 switches, each with a parameter:

Parameter Parameter Na Valid
Input/Format

-b Branch Accounting Code BRANCH_CODE NUMBER 1-999999

n Node ID NODE_ID NUMBER 1-99

+t Transaction Start Date TXN_STRT_DATE STRING DD/MM/YYYY

“u Unique Sequence Number SEQ_NUM NUMBER >0

5.6.4.2 Executing
./upd_rvy_txn.sh -b <BRANCH_CODE> -n <NODE_ID> -t <DD/MM/YYYY> -u <SEQ_NUM>
5.6.4.3 Scheduling

This task is scheduled on an ad hoc basis, as and when recovery transactions need to be marked as
processed.

5.6.4.4 Audit Records/Logging

Start and finish records are inserted into OPS$BRDB.BRDB_PROCESS_AUDIT with a process_name of
‘BRDB_UPD_RVY_TXN'.

Each update to OPS$BRDB.BRDB_RX_RECOVERY_TRANSACTIONS is audited in
OPS$BRDB.BRDB_TXN_CORR_TOOL_JOURNAL.

Any exceptions will be logged to OPS$BRDB.BRDB_OPERATIONAL_EXCEPTIONS with an exception
code of ‘UPD_RVY_TXN' and process_name (package name) of ‘PKG_BRDB_UPD_RVY_TXN’.

The script verbosity level is controlled by BRDB system parameter
BRDB_UPD_RVY_TXN_DEBUG_LEVEL (parameter_number set to 1 initially), set parameter_number to
2 in order to view the SQL update statement as well as the XML string.

Log files from each run are stored in /app/brdb/trans/support/brdbx01 5/log.
5.6.4.5 Sample output

This is an example of the output written to standard output and the log file when the module is successful:

arting
Lock file /tmp/upd_r

OK

pport /brdbx015

txn. run. Lock

4 view_gv:
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view gvar... NODE_ID..... teseee 1
TXN_STRT_DA' . + 06/10/2009

Starting

Wed 02-Dec-2009
Wed 02-Dec-2009
Wed 02-Dec-2009
Wed 02-Dec-2009
Wed 02-Dec-2009
Wed 02-Dec-2009
Wed 02-Dec-2009
Wed
Wed

:44,809 Set DEBUG LEVEL to 1
44,809 Starting pkg_brdb_upd_rvy_txn.update_dat
0:44.809 Starting pkg_brdb_cléar_Su_lock.process_;
44.810 Completed pkg_brdb_clear_su_lock.proce:
INFO: Parameter p bac = 2007

INFO: Parameter p_node_id = 1

44.810 INFO: Parameter p_txn “date: 06-OCT-2009
14:30:44,810 INFO: Parameter p_usn? 123

30:44.810 Starting pkg_brdb_upd_rvy txn.validate parameters

Wed 30:44.810 INFO: Validating branch accounting_code

Wed 02-De 14:30:44,812 OK: Branch Accounting Code: 2007 is open and exists in
OPS$BRDB.BRDB_BRANCH_INFO

Wed 02-Dec-2009 14:30:44.813 OK: Branch Accounting Code:
OPS$BRDB.BRDB_TXN CORR TOOL CTL

Wed 02-Dec-2009 14:30:44,813 OK: USN 123 is outstanding for branch accounting code 20
Wed 02-Dec-2009 14:30:44.813 OK: OPS$SUPPORTTOOLUSER is allowed to update
BRDB_RX_RECOVERY_TRANSACTIONS

Wed 02-Dec-2009 14:30:44.813 OK: Input parameters validated successfully

Wed 0: 2009 14:30:44,813 Completed pkg _brdb_upd_rvy txn.validate parameters

Wed 02-Dec-2009 14:30:44,813 Starting pkg_brdb_tpd_rvy txn.reset_outstanding

Wed 02-Dec-2009 14:30:44.813 OK: Derived FAD HAS accounting code 2007 is: 96

Wed 02-Dec-2009 1 4 OK: Updated 1 row il $BRDB.BRDB_RX_RECOVERY_'TRANSACTIONS,
Wed 02-Dec-2009 14 mpleted pkg_brdb_rvy_txn.update_data
Wed 02-Dec-2009 14:30:44,814 Starting pkg_brdb Clear_su_lock.audit_upda’
Wed 02-Dec-2009 44.814 INFO: BRDB INSTANCE NAME: BRDBAL

Wed 02-Dec-2009 44.814 INFO: UNIX USEI
Wed 02-Dec-2009 44,814 INFO: ORACLE USER
Wed 02-Dec-2009 44.814 INFO: CURRENT_JSN
Wed 02-Dec-2009 44,815 OK: Inserted 7 row int
Wed 02-Dec-2009 44,815 Completed pkg_brdb_clear_su_ audit_update
Wed 02-Dec-2009 44.815 Starting pkg_brdb clear _su_lock.process_audit
Wed 02-Dec-2009 14:30:44.815 Completed pkg_brdb_clear_st_lock.process_audit
Dec-2009 14:30:44,815 Completed pkg_brdb Clear_su_lock.update_data
14:30:44

2007 exists in

"OOLUSER
for branch accounting code 2007
OPS$BRDB.BRDB_TXN_CORR_TOOL

su_lock

0244 unlock..+...+ Comple
0244
0:44 Main........: Unlocked stock unit for branch code 2007
0244
0:44 cleanup.....: Cleaning up ...
0:44 cleanup..... Lock file /tmp/upd_rvy_txn.run.lock freed.
Or44

4:30:44 cleanup.....: Processing Complete

Diagnostics
The module may fail for one of the following reasons

e The SSC user may not be logged in with their SSC unix login.
e The SSC user's Oracle login may not have been granted the SSC role.
e One or more of the parameters are invalid

5.6.5 BRDB Branch & Stock Unit Financial Year Update
(upd_ro_fad_fyr.sql)

This SQL script allows members of the SSC group to update current and next financial year for a given
fad in tables OPS$BRDB.BRDB_BRANCH_INFO and OPS$BRDB.BRDB_BRANCH_STOCK_UNITS.

The script is located in /app/brdb/trans/support/brdbx015/ upd_ro_fad_fyr.sql

5.6.5.1 Parameters
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The SQL script interactively prompts for the following data items:

Parameter Name Script Variable Name Datatype
Branch Accounting Code ABAC NUMBER
Financial Year AFYR NUMBER

5.6.5.2 To Execute
¢ Login to a BDB node
e Invoke sqlplus
o sqlplus /
« Invoke the update script
© @app/brdb/trans/support/brdbx015/upd_ro_fad_fyr.sqI
e Enter the desired branch accounting code & financial year when prompted
5.6.5.3 Scheduling
This task is scheduled on an ad hoc basis, as and when a branch requires processing.
5.6.5.4 Audit Records/Logging
Invocation of the update script will be controlled by MSC.

5.6.5.5 Sample output
This is an example of the output written to standard output:

@upd_ro_fad_fyr.sql

Starting script upd_ro_fad_fyr

Enter Branch accounting code 40
Enter required financial year ==> 2013
IBRDB_BRANCH_INFO before UPDATEI

Ferrer ee tecerrr rece recerrrrsarsss

OUTLET_NAME CURR_TP_FYR NEXT_TP_FYR  CURR_TP STATUS ROLLOVER

eeaCeCeRT a See CeCetreeTeceretevereecres

IBRDB_BRANCK_ S$

K UNITS before UPDATEI

USTUTTTCCCreverecrecervevareccevetrs ss

CURR_TP

6 1N N N

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cc 2008 6 2N N N
DEE 2008 6 IN Y N
EE 2008 6 1N N N
ee 2008 6 Ly , N
aa 2008 6 tN N "
we 2000 5 LN " ‘
43 2008 6 LN N 8
I Exe tion Output]
Updating BRDB_BRANCH_INFO for branch 100140
Updated 1 rows in BROB_BRANCH_INFO
Updated 11 rows in BROB_BRANCH_stock_UNITS
IBROB_BRANCH_INFO after UPDATEI
OUTLET_NaME CURR_TP_FYR NEXT_TP_FYR CURR TP STATUS ROLLOVER
IBRDB_BRANCH _UNITS after UPDATE]
su cURR_BP 1s_pELETED
AA 2013 6 LN N N
BB 2013 6 1N N N

2013 6 1N N N
BM 2013 6 1N N N
cc 2013 6 2N N N
bee 2013 6 tN y "
EE 2013 6 1N N N
FE 2013 6 IN N N
GG 2013 6 1N N N
am 2013 6 Ly ‘ N
5 2013 6 tN N ‘
COMMIT complete.
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5.6.5.6 Diagnostics
The module may fail for one of the following reasons

e The SSC user may not be logged in with their SSC unix login.
e® The SSC user's Oracle login may not have been granted the SSC role.

5.7 BRDBC004 Archival/Purge Logic

The replication of DELETE SQL statements to BRSS is controlled by a flag named
‘ALLOW_REPLICATION’, a column in the table BRDB_ARCHIVED_TABLES. A value of 'N' against a
particular table indicates that DELETES against that table will not get replicated across to BRSS by
Oracle OGG and a ‘Y’ indicates otherwise.

BRDBC004 uses this flag to allow or block the replication of DELETEs against a particular table,
accordingly.

Most archive/purge metadata records are set to a default value of ‘N’ (there are some tables which have
this flag set to 'Y’).

This change to Branch Database archive metadata was made, firstly because local maintenance of
purging OPS$BRDB tables in BRSS was required. Hence, archive metadata for all OPS$BRDB tables
that were not already managed locally in BRSS were added to BRSS_ARCHIVED_TABLES in order to
enable BRSSC004 to purge the respective local tables based on corresponding retention periods.
Secondly, making the necessary changes to the archive processes on both BRDB and BRSS became
critical as the large volume of transaction records being purged overnight in BRDB caused load stress on
Oracle Streams (not necessarily relevant to OGG).

An associated benefit of making this fix is that all data records in BRDB, which are replicated across to
BRSS can be retained locally in BRSS with differing retention periods to that of BRDB without having to
manually create OGG mechanisims for every transaction table in BRDB that needed a higher retention
period in BRSS.

As a result of this enhancement, any new table introduced into the Branch Database, must have the
requisite ‘archive metadata’ added to both BRDB_ARCHIVED_TABLES (in BRDB) and
BRSS_ARCHIVED_TABLES (in BRSS) in order for BRDBC004 and BRSSC004 to perform their
respective purge functions effectively.

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5.8

BRDB Software Updates/Installation

If a total service outage is possible due to the application of software to BRDB (whether that software is
an Oracle patch, proprietary code for BRDB, etc.) then the following should be observed:

5.9

Ensure the delivery handover notes clearly state a system outage is required

CS should communicate the date/time of the planned service outage to POL (and hence the
branches)

Access to the BRDB database should be controlled by disabling/re-enabling access via the ACE.

The OSR instances may need to be restarted if there are changes that have a direct impact on
the OSRs (for example a change to BAL SQL statements)

Examine whether any changes affect the various daemon type processes. Any impacts may
result in relevant schedules being stopped early or held until after the application of the change.

Querying/Updating BRDB/BRSS during the online day

Any database query that could be considered to be ‘large’ should, in general, be kept outside the
accepted online day operating hours.

The following is a guide to which queries (SELECTs, UPDATEs, DELETEs) might turn out to be ‘large’ or
over-utilise resource unnecessarily (and should therefore not be executed): -

The query involves more than one date partition (or does not even have a date restriction in the
WHERE clause) as per those tables present in BRDB_PARTITIONED_TABLES

The query features a function around the partitioned key column in the WHERE clause -
preventing Oracle from utilising partition pruning

Transactions that run for more than 5 minutes or consist of more than 500,000 rows may stress
the OGG implementation, with the result that OGG Replicat fails to keep BRSS up to date

Any query which that does not utilise the localisation of data to the instance from which the query
is executed. In other words, if a set of data relating to a branch whose natural/defined instance is
BRDB2 (for example according to the defined fad_hash-mappings) should not be queried from
BRDB3. The localisation of every query should always be a consideration!

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5.10 BRSS_GEN_REP/GREPX00[1I2] Empty File Recovery

This section details the recovery steps involved in recreating the necessary files created by the
BRSS_GEN_REP group of TWS jobs. These jobs create csv files which are used for reporting purposes.
The BRSS_GEN_REP job consists of the following sub tasks, executed in the following order: -

GREPX001
SLT_TO_5MIN_STATS
SETTLEMENT _TO_5MIN_STATS
NRT_TO_5MIN_STATS
5MIN_TO_HOURLY_STATS
HOURLY_TO_DAILY_STATS
GREPX002

It is important to know this order as it is the order in which the scripts are to be run. The “hourly” and
“daily” jobs aggregate the “5 min” data and so therefore must follow them. The final job creates files,
based on the aggregated data.

The embedded script that follows is a script which was used in a mumber of MSC's (System Change
Request) in LIVE in order to generate the required files. The instructions which follow are
summarisations of the steps followed within the script and are detailed here for purposes of providing an
overview of the tasks/steps.

MSC - LIVE 04330319240 (Generate CapMngrmt Reporting Data). sql

Step 1: Create the following temporary tables (schema: OPS$BRSS)

temp_hngx_raw_slt_stats
temp_capmgmt_5min_stats

temp_capmgmt_hourly stats
temp_capmgmt_daily stats

Step 2: Insert relevant reporting data into temporary tables in the following type-order: -

SLT_TO_5MIN_STATS
SETTLEMENT_TO_5MIN_STATS
NRT_TO_5MIN_STATS
5MIN_TO_HOURLY_STATS
HOURLY_TO_DAILY_STATS

Step 3: Generate new CSV files (into directory /app/brss/trans/support/reportoutput), based
on inserted and aggregated data: -

5_MIN: CapMgmt_5Min_Stats_msc043J0319240.csv
HOURLY: CapMgmt_Hourly Stats_msc043J0319240.csv
DAILY: CapMgmt_Daily Stats_msc043J0319240.csv

Step 4: Rename the files generated in Step 3. One would need to use the reporting_date + 1 when
renaming the files; so if the date used in Step 1 (see embedded script) is 20120116, then use ‘0117: -

chown brssbth1:pathway *msc043J0319240.csv
my CapMgmt_5Min Stats_msc_043J0319240.csv CapMgmt_5Min_Stats_20120117.csv
mv CapMgmt_5Min Stats_msc043J0319240.csv CapMgmt_5Min Stats_20120117.csv

my CapMgmt Hourly Stats_msc043J0319240.csv CapMgmt_Hourly Stats_20120117.csv
mv CapMgmt Daily Stats_msc043J0319240.csv ~ ~ ~
CapMgmt_Daily Stats_msc_20120117.csv

Step 5 (regression): There is a set of straightforward regression instructions (within the embedded
script) and are in essence simply just commands for dropping the following tables: -

temp_hngx_raw_slt_stats

temp_capmgmt_5min_stats
temp_capmgmt_hourly stats

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6 Appendix A — Standby Database

The build of and theory surrounding the BRDB Standby database (SBRDB) is detailed extensively in the
Standby Database Low Level Design [DEV/APP/LLD/0152]. For added clarity, Section 6.7 has been
added to aid in support activities relating to Standby Re-instantiation from BDB-to-BDS as originally
configured. Note that Section 6.7 differs fundamentally from Section 6.4 in that it is a re-instantiation of
the original configuration and not an initial instantiation of a failed-over BDS configuration, i.e. (BDS-
to_BDB),

This section details the failover procedures in changing the role of a database, in our case BRDB or
SBRDB. The method described in sections 6.2 and 6.3, is known as complete failover and must be
executed as described in order to ensure no data loss.

It is very important to note — as detailed in the Branch Database High Level Design [DES/APP/HLD/0020]
— that the changing of roles of the Standby to Primary is utterly irreversible! The term “switchover”, which
is a temporary role change is not supported. Section 6.5 therefore, details the temporary opening of the
Standby Database for read-only purposes.

Without the broker, you perform role transitions by first determining if a role transition is necessary and
then issuing a series of SQL statements (as described later in this section). After failover to a physical
standby database, the original primary database must be re-enabled to act as a standby database for the
new primary database.

Note: The procedure described in section 6.1 is the recommended course of action. Section 6.3 has
been provided for, in the event that the Data Guard Broker is unavailable.

6.1 Shutdown Goldengate

Shutdown Goldengate as per the following

Step Desc Server Execution
1 Login to BDB as 'oggadmin' user
2 Invoke ggsci
$0GG_HOME/
3 Stop extract
>p ELIBDB
Sending STOP request to EXTRACT E11BDB ...
Request processed.
4 Issue info all repeatedly until

E11BDB is shown as STOPPED GGscl> info all

Group Lag at Chkpt
MANAGER RUNNING
PED ELIBDB 00:00:05
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Ex RUNNING PTIBDB 00200700
00
5 Wait until all lag disappears
against data pump P11BDB by I © alt
issuing:
Group
MANAGER RUNNING
STOPPED E1BDB
RUNNING PLIBDB
6 Stop datapump once lag is gone
GGSCI> stop P11BDB
Sending STOP request to EXTRACT P11BDB ...
Request proc
7 Ensure data pump P11BDB is
stopped by issuing: info all
Group Lag at Chkpt
2 Chkpt
MANAGER RUNNING
EXTRACT STOPPED E£11BDB
00:05:3
EXTRACT STOPPED P1IBDB 00
00
8 Stop all OGG processes via CRS
(logon as ‘oracle’ user): oracle> exsctl stop res brdb.oggadmin.oggapp
oracle> ersetl stop resource dbfs_mount
9 Login to BRS as 'oggadmin' user
10 Invoke ggsci
$0GG_HOME/ggsci
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11 Ensure there is no lag associated
with replicat R11BRS by issuing I GGSCT> info all

Program Group Lag at Chkpt
Time Since
MANAGER RUNNING
REPL RUNNING RLIBRS 00:
00

12 Wait until lag is zero before

continuing with the rest of the
failover procedure

6.2 Oracle Data Guard Broker (DGMGRL) Failover

The broker simplifies failovers by allowing you to invoke them using a single command in the DEMGRL
command-line interface, e.g. a manual failover. The method described in this manual procedure is
known as complete failover and must be executed as described in order to ensure no data loss.

Step Descriptio Server Execution
o i. User is logged onto the Standby Database Server as oracle.
§
r=
5 ii. After determining that there is no possibility of recovering the primary database in a timely
3 manner, ensure that the primary database is shut down (if not already) and then begin the
< failover operation.
[Who: DBA] >
Logon to DGMGRL command-line + oraeny
interface. [now type in SBRDB1]
1. $> dgmgrl
<sys password> is always required as I DewGRL> CONNECT sys/<sys password>
this is a “sysdba” connection. This will
connect you via the Data Guard Broker
to the Standby Database.
[Who: DBA]
DGMGRL> FAILOVER TO ‘SBRDB’ ;
On the target standby database, issue
the FAILOVER command to invoke a
2 complete failover, specifying the name
of the standby database that you want
to change into the primary role.
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Step

How the Broker Performs a Complete Failover Operation

Once you start a complete failover, the broker:

Checks to see if the primary database is still available and, if so, issues a warning message
asking whether you want to continue with the failover operation.

Verifies that the target standby database is enabled. If the database is not enabled, you will

not be able to perform a failover to this database. The broker shuts down all RAC instances
except the apply instance assuming they are up. This is unlikely in Branch Standby Database as
only one node is configured to be active at any one time.

Waits for the target standby database to finish applying any remaining archived redo logs before

stopping Redo Apply or SQL Apply.

Server Execution

iv. Transitions the target standby database into the primary database role by opening the new
primary database SBRDB, in read/write mode.
{Who: DBA] DGMGRL> SHOW CONFIGURATION
Issue the SHOW CONFIGURATION ’
command to verify the failover. You should see ...
Configuration - BRDB_DATAGUARD_CFG
Protection Mode: MaxPerformance
Databases:
3. SBRDB - Primary database
BRDB - Physical standby database
(disabled)
ORA-16661: the standby database needs to
be reinstated
Fast-Start Failover: DISABLED
Configuration Status:
SUCCESS
{Who: DBA] DGMGRL> SHOW DATABASE ‘BRDB’
Issue the SHOW DATABASE command ,
to see that the former (failed) primary .
database was disabled by the broker as Database - BRDB
a consequence of the failover. Role: PHYSICAL STANDBY
Remember, it must be re-enabled. Intended State: APPLY-ON
Transport Lag: (unknown)
Apply Lag: (unknown)
4. Apply Rate: — (unknown)
Real Time Query: OFF
Instance(s):
BRDB1
BRDB2

Database Status:
ORA-16661: the standby database needs to be
reinstated

[Who: DBA]
Check that all the indexes — database
wide — are available for use.

SQL> SELECT owner, index_name
FROM dba_indexes
WHERE status = 'UNUSABLE';

SQL> ALTER INDEX <OWNER>.<index> REBUILD
ONLINE [ PARALLEL <# CPU’s> ];

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Description Server Execution
If any indexes are marked as
‘UNUSABLE ' they need to be rebuilt.
See example to the right of this cell.
[Who: DBA]
Depending on the timing of the failover to Standby, the other SBRDB instances (nodes 2-4) will be
started in nomount mode..
e Ensure orapwd file is consistent on all BDS servers Once you're able to log on as
oracle, bring up the remaining database instances starting with SBRDB2, e.g.
eracle:> . oraenv
6 ORACLE_SID = [SBRDB2] ?
a. oracle:> sqlplus / as sysdba
:> alter database mount;
alter database open;
it
[Who: DBA]
The following SBRDB database initialisation parameters need to be checked and if not correct,
need to be set correctly after the Standby database (SBRDB) has been successfuily transitioned
from Standby to it's new role as Primary.
This information can be double-checked by comparing the initialisation parameters from Primary
with those of Standby. The comparison can be done against pfiles generated from both nodes.
Follow Step [6b.] to accomplish this.
The following parameters should be checked and the vaiues shown below should be reflected in
SBRDB for all new instances. This is done by executing a statement of the form “ALTER SYSTEM
SET <parameter>=<value> SCOPE=<scope> SID='*' ;”.
Parameter Future Value Likely Current Value
audit_trail DB NONE
cluster_database_instances 4 1
control file record _keep_time 21 NULL
instance_number [1] to [4] <See action 1 below>
6b. I instance_name NULL <See action 2 below>
local_listener LISTENER _<node> <See action 3 below>
log_archive_dest_3 NULL \LOCATION=/archredo/<DB> OPTIONAL’
log_archive dest_state_3 NOLL ‘ENABLE’
sessions 2205 610
thread {1] to [4] <See action 4 below>
[1] An “ALTER SYSTEM .. SID=’ SBRDB2’” statement required on each instance, e.g.
instance_number=2 for node 2, 3 for node 3, et cetera.
[2] An “ALTER SYSTEM .. SID=’ SBRDB2’” statement required on each instance, e.g.
instance_name=’SBRDB2’ for node 2, ’sBRDB3’ for node 3, et cetera
[3] An “ALTER SYSTEM .. SID=’ SBRDB2’” statement required on each instance, e.g.
local_listener=’ LISTENER _<node002>’ for node 2, ‘LISTENER_<node003>’ for node 3, etc.
[4] An “ALTER SYSTEM .. SID=’ SBRDB2’” statement required on each instance, e.g. thread=2 for
node 2, 3 for node 3, et cetera.
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Step De:

ptior
[Who: DBA]

In the same way as the parameters were added above, the following parameters delivered in
various releases from Release 0108 up to and including Release 0500, should also be added: -

Server Execution

Parameter Future Value Likely Current Value
“Red Alert” parameter changes
_kghdsidx_count 2 NULL
“library cache_advice FALSE NULL
“object_statistics FALSE NULL
db_cache_advice OFF on
event='14532 trace name context forever, level 1' Currently unset, simply set the
value on any instance.
pga_aggregate_target 4294967296 5368709120
6b Oracle Resource Manager parameter changes
cont.. I resource limit TRUE NULL
resource manager_plan HNGX_PLAN NULL
_low_server threshold 160 7° or NULL
“high_server_threshold 32 12 or NULL
shared_pool_size 4311744512 2256M
parallel_max_servers 64 NULL
PAF parameter changes
sga_target 24534581248 21474836480
db_keep_cache_size 5637144576 NULL
Other Oracle Bug parameter changes
memory broker_stat_interval 60 NULL
[
[Who: DBA] I oraenv
Create a text file “copy” of the current
spfile (server parameter file) on both the I I Now type BRDB1 (on node1) ]
Primary (BRDB) and the Standby
SBRDB nodes. sqlplus ‘/as sysdba’
SQL> CREATE
PFILE='<some_dir>/pfile<DATABASE>.ora’ FROM
SPFILE; ~
6c.

Copy the files to a location where they
can be compared and compare them
either by using the UNIX diff command
or a Windows compare tool, e.g.

[ Now do the same for SBRDB on the Standby node. ]

diff pfileBRDB.ora pfileSBRDB.ora

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Step _Descriptior Server Execution

[{Who: DBA] Syntax

After failover, the “new” Primary 1 add 7

database cluster (Iprpbds20201 - 4) and I °*"S" can unigue name>

database, SBRDB, must accept -s <service_name>

connections from all applications -r <preferred_list>

without changing any application

connection properties. Therefore, in

order to accomplish this, a new Command

database service must be created for srvctl add service -d SBRDB -s BRDB -r

BRDB. SBRDB1, SBRDB2 , SBRDB3, SBRDB4

On the first node: -
srvetl start service -d SBRDB -s BRDB

The service should already be enabled,
so all that needs to be done is to start

the service.
srvctl enable service -d SBRDB -s BRDB

If starting the service is unsuccessful for
some reason, then try enabling the
service.

Once again, after enabling the service,
try starting the service again.

With the service having been correctly [A.] srvctl status database -d SBRDB
created, check the CRS status to see

the state of the services as well as the (BJ. oraenv
listener control utility. ORACLE_SID = [SBRDB1] ? +ASM1

1snretl status

The correct output seen, should be similar to the following: -
(Al

Instance SBRDB1 is running on node 1sdpbds501
Instance SBRDB2 is running on node 1sdpbds502

(B]
LSNRCTL for Linux: Version 11.2.0.4.0 - Production on 30-JUL-2014 19:41:01

Copyright (c) 1991, 2013, Oracle. All rights reserved.

Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC) (KEY=LISTENER) ) )

STATUS of the LISTENER

Alias LISTENER

Version TNSLSNR for Linux: Version 11.2.0.4.0 - Production
Start Date 18-JUL-2014 07:21:25

Uptime 12 days 12 hr. 19 min. 36 sec

Trace Level off

Security ON: Local OS Authentication

SNMP OFF

Listener Parameter File _/u01/app/11.2.0/grid/network/admin/listener.ora

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Step _Descripti Server Execution

Listener Log File
/a01/app/11.2.0/grid/log/diag/tnslsnr/1sdpbds501/listener/alert/log. xml

Listening Endpoints summary...

(DESCRIPTION=(ADDRESS= (PROTOCOL=ipc) (KEY=LISTENER) ) )

(DESCRIPTION= (ADDRESS= (PROTOCOL=tcp) (HOST=172 .23.207.91) (PORT=1529) ) )

(DESCRIPTION= (ADDRESS= (PROTOCOL=tcp) (HOST=172 . 23.207. 93) (PORT=1529) ))
Services Summary...
Service "+ASM" has 1 instance(s).

Instance "+ASM1", status READY, has 1 handler(s) for this service...
Service "BRDB" has 1 instance(s).

Instance "SBRDBL", status READY, has 1 handler(s) for this service...
Service "SBRDB" has 1 instance(s) .

Instance "SBRDB1", status READY, has 1 handler(s) for this service...
Service "SBRDBXDB" has 1 instance(s) .

Instance "SBRDB1", status READY, has 1 handler(s) for this service...
Service "SBRDB_DGB" has 1 instance(s).

Instance "SBRDB1", status READY, has 1 handler(s) for this service...
The command completed successfully

e Stop and restart the dbfs resource.
Login as oracle user
oracle:> crsctl stop resource dbfs_mount

oracle:> crsctl start resource dbfs_mount

e Start Goldengate services:
e Login as Unix user oggadmin.
oggadmin:>. oraenv

ORACLE_SID =SBRDB1

. Soggadmin> $0GG_HOME/ggsci
. GGSCI> DELETE CREDENTIALSTORE.
8. . G ADD CREDENTIALSTORE
. G INFO CREDENTIALSTORE
. G ALTER CREDENTIALSTORE ADD USER opsSoggadmin , PASSWORD
some-se' -password, ALIAS LOGINALIAS
. GG: INFO CREDENTIALSTORE
. Gs exit
. Soggadmin:> sqlplus / as sysdba
. SQL> ALTER USER opsSoggadmin identified by some-secure-

password;

$oggadmin:>$OGG_HOME/ggsci

(1sdpbds201) 1> info all
GGSCI (lsdpbds201) 1> start MANAGER

I (lsdpbds201) 1> start ELIBDB
I (1sdpbds201) 1> start PLIBDB

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Step Server Execution

dpbds201) info all

Status Group Lag at Chkpt Time Since Chkpt

RUNNING

RUNNING EL1BD oos00:0

RUNNING PLIBD
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Step _Descriptior Server Execution

[Who: UNIX ADMIN]

The Primary database cluster (Iprpbdb20201 — 4) after failover will be the former Standby database
cluster (Iprpbds20201 - 4), so as a result of the BRDB failover to the BDS cluster, it will be
necessary to re-configure DNS to seamlessly make this change, thereby allowing all applications
that reference the Primary database cluster to instead reference the Standby database cluster.

In order to accomplish this, the following should be followed: -

[1.] Update ACD001 to change the PBDBOOX-VIP alias to point to associated BDS servers, e.g.
(Iprpbds201 - 4)

[2.] Flush DNS cache on all Linux DNS servers (DNP and DNS)
/usr/sbin/rnde flush

[3.] Clear the DNS cache on all servers that address BDB on VIP alias
/usr/sbin/nscd --invalidate=hosts

[4.] Once the DNS switch is complete perform a set of ‘ping’ sanity checks to ensure that client
applications (DAT, BAL/OSR, etc) are referencing the “new” Primary server IP addresses.

8. [5.] In addition to [4.] above, perform a quick test to ensure that one is connecting to the correct
database and that the newly created service (Step 7. above) is accepting connections.

sqlplus lvbaluserl/<lvbaluserl password>@BRDB
[6.] To allow TWS to access and run schedules on the new Primary nodes: -

Update ‘ris .cpu to point AGBRDB[1234] to PBDS20[1234]
Update DNS to point PBDB20[1234] to LPRPBDS20[1234]

WARNING

Any subsequent DNS deliveries may reset the IP addresses back to the original BRDB1..4 servers.
it may be necessary to raise an OCP along with a DNS delivery to set the IP addresses back to the
fail-over servers.

” Disable Housekeeping and RMAN backup jobs, if running TWS schedule on BDS servers after
Failover.

[Who: DBA or UNIX ADMIN]
WARNING

On the new Primary server, e.g. the BDS Cluster (on
each node, e.g. 1 — 4), the cron jobs which run on these $> crontab -e
nodes in the absence of any TWS schedules need to be
stopped.

Edit the crontab.

As the oracle and grid user ...

Once the crontab has loaded (output should reflect
schedule shown below).

Use vi commands to add a “#’ in front of every line
where one does not exist. Then save and quit the file.

Note: The crontab may change over time and may not
need editing. The principle remains that the new
primary site, should only have the official
scheduled backups being run against it.

Ref: DES/APP/SPG/0001

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Step Descriptio Server Execution

# HouseKeeping

#20 9 * * * /usr/local/bin/HousekeepOrafiles.sh -d SBRDB cron.i.std.out 2>s1
#

# RMANBackup

#5 1% * * /usr/local/bin/SBRDBBackup.sh

ixxxbds201 oracle user
# The following crons only apply during standby failover and should be commented out in
normal running

03**14 /usr/local/bin/RMANBackup.sh -v -d SBRDB -I 0
03**0,2,3,5,6 /ust/local/bin/RMANBackup.sh -v -d SBRDB -! 1
o6*** Jusr/local/bin/HousekeepWrapper.sh SBRDB >cron.1.std.out 2>&1

ixxxbds201 grid user
15 6 * * * /usr/local/bin/HousekeepWrapper.sh +ASM > cron.std.out 2>&1

ixxxbds202-204 oracle user
o6*** /usr/local/bin/HousekeepWrapper.sh SBRDB >cron.1.std.out 2>&1

ixxxbds202-204 grid user
15 6 * * * fusr/local/bin/HousekeepWrapper.sh +ASM > cron.std.out 2>&1

Iixxxbdb201 oracle user
# The following crons only apply during standby failover and should be commented out in normal
running

06 * * * /usr/local/bin/HousekeepWrapper.sh BRDB r >cron.1.std.out 2>&1
ixxxbdb201 grid user

# The following crons only apply during standby failover and should be commented out in normal
running

15 6 * * * /usr/local/bin/HousekeepWrapper.sh +ASM > cron.std.out 2>&1
ixxxbdb202-204 oracle user

# The following crons only apply during standby failover and should be commented out in normal
running

06 * * * /usr/local/bin/HousekeepWrapper.sh BRDB >cron.1.std.out 2>&1
ixxxbdb202-204 grid user

# The following crons only apply during standby failover and should be commented out in normal
running

15 6 * * * Jusr/local/bin/HousekeepWrapper.sh +ASM > cron.std.out 2>&1

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Step Descriptio Server Execution
Reinstall Oracle FAN Event handler for all the BDS Cluster (on each node, e.g. 1 — 4),
As the root user...
$> mv -£ /app_sw/brdb/sh/fan_event_handler.ksh /u01/app/11.2.0/grid/racg/usrco
$> chown grid:oinstall /u01/app/11.2.0/grid/racg/usrco/fan_event_handler.ksh
$> chmod 550 /u01/app/11.2.0/grid/racg/usrco/fan_event_handler.ksh
10
Remove Oracle FAN Event handler for ali the BDB Cluster (on each node, e.g. 1 — 4),
As the root user...
$> mv -f /u01/app/11.2.0/grid/racg/usrco/fan_event_handler.ksh /app_sw/_brdb/sh/
Edit tnsnames.ora on BDS:
Entries with BRDB1,BRDB2,BRDB3 and BRDB4, change instance names to
SBRDB{
N=
11. (PROTOCOL = TCP) (HOST = pbds201-vip) (PORT = 1529))
DATA =
DEDICATED)
(SERVICE_NAME = BRDB)
(INSTANCE_NAME = SBRDB{n} )
)
)
To maintain a viable disaster-recovery solution in the event of another disaster you must reinstate
12 the original primary database to act as a standby database in the new configuration. This can be
° accomplished by following the notes in Section 6.4, as one must re-create the primary database
from a copy of the new primary database.
CZ Manual Complete Failover through DGMGRL is complete.

Table 3: Data Guard Failover Procedure.

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6.3 SQL*Plus Failover

Perform role transitions by first determining if a role transition is necessary and then issuing the following
series of SQL statements. The method described in this procedure is also known as complete failover
and must be executed as described in order to ensure no data loss.

Step Description

Assumptions

operation.

Server Execution

i. User is logged onto the Standby Database Server as oracle.

ii. After determining that there is no possibility of recovering the primary database in a
timely manner, ensure that the primary database is shut down (if not already) and any
other standby database instances that may be started, then begin the failover

[Who: DBA]

Logon to SQL*Plus command-line
interface as SYSDBA, but first set the
correct Oracle SID.

This will connect you to the Standby
1. Database.

Double-check that you are on the
right instance, noting in particular the
values for instance_name,
host_name and status.

$> . oraenv

[now type in SBRDB1]
$> sqlplus ‘/as sysdba’

SQL> SELECT * FROM v$instance;

[Who: DBA]

Initiate the failover by issuing the
following.

Note: Include the FORCE keyword
to ensure that the RFS

2. processes on the standby
database will fail over
without waiting for the
network connections to time
out through normal TCP.
timeout processing before
shutting down.

SQL> ALTER DATABASE RECOVER MANAGED
STANDBY DATABASE FINISH FORCE;

[Who: DBA]

Convert the physical standby
database to the production role.

Note: Don’t get confused by the

3. word “switchover” as this
command is part of a
complete manual primary
failover and not a role switch
as may be interpreted by this
word.

SQL> ALTER DATABASE COMMIT TO
SWITCHOVER
TO PRIMARY;

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[Who: DBA] SQL> ALTER DATABASE OPEN;
4a Open the new production (primary)
° database by issuing the following
statement.
[Who: DBA]
Only complete the following if the
condition below is met! Otherwise
do not. This can be verified by SQL> SELECT value
checking for this value. Run the FROM vSdataguard_stats .
following SQL to do so. WHERE name = 'standby has been open’;
4b.
Condition:
If the physical standby database has soe SHUTDOWN IMMEDIATE;
A QL> STARTUP;
been opened in read-only mode since
the last time it was started, shut down
the standby database (now primary
database) and restart it.
[Who: DBA]
5. I Check that all the indexes - database I 8°¢ Step [5.] of Section 6.1

wide — are available for use.

[Who: DBA]

The database initialisation
parameters need to be checked and if
6. not correct, need to be set correctly
after the Standby database has been
successfully transitioned from
Standby to it’s new role as Primary.

See Step [6.] of Section 6.1

[Who: DBA]

After failover, the “new” Primary
database cluster (Iprpbds20201 - 4)
and database, SBRDB, must accept
connections from all applications

7 without changing any application

. connection properties.

Therefore, in order to accomplish this,
[i.] a new database service must be
created for BRDB and [ii.] the DNS
settings for both servers need to be

See Steps [7.] and [8.] of Section 6.1

reconfigured.
[Who:DBA]
8 Reinstall Oracle Fan Event Handler I Se Steps [10.] of Section 6.1
on all nodes
9. To maintain a viable disaster-recovery solution in the event of another disaster you must

reinstate the original primary database to act as a standby database in the new configuration.

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Step Description Server Execution
II This can be accomplished by following the original Standby Database deployment handover

notes as one must re-create the primary database from a copy of the new primary database.

Manual Complete Failover through SQL*Plus is complete.

Table 4: SQL*Plus Failover Procedure.

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®

6.4 Standby Database Re-instantiation (BDS-to-BDB)

As explained and demonstrated in the preceding sections of this chapter, the original primary database,
namely BRDB, would have now failed over to the standby database, namely SBRDB. Therefore in order
to ensure a viable and highly available configuration once again, the old primary must be re-instated as
the new standby.

The database is setup correctly. All that is required is getting a duplicate of the new primary database
back onto the server in order to start the new standby in managed recovery mode. This is that process.

2
Assumptions —&

Description

Server Execution

i. User is logged onto the Standby Database Server as oracle.

ii. This procedure is only applicable after having completed a failover of Primary (BRDB)

to Standby (SBRDB) as detailed in sections 5.1 and 5.3.

iii. Only one node should be used as the new standby database node.

[Who: DBA]
New Prim Server

Backup the new primary (SBRDB)
database using RMAN. Ensure there
is sufficient space on the device you
specify as <RMAN DIR>.

Logon to RMAN.

Execute the backup commands as.
they appear, e.g. run { }

Exit RMAN and change directory to
the <RMAN DIR> and make sure the
backup is as you expect. This can be
confirmed by listing the backup in
RMAN, e.g. list backup summary;

$> . oraenv

[now type in SBRDB1]

$> $ORACLE_HOME/bin/rman NOCATALOG TARGET /

RMAN> run
{
backup
current controlfile
for standby
format '<RMAN DIR>/%d_%U';
backup ~
format '<RMAN DIR>/%d_%U!
database;
backup
format '<RMAN DIR>/%d_%U'
archivelog all
not backed up 1 times;
}

$> cd <RMAN DIR>
$> 1s -1

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Step Descripti Server Execution
[Who: DBA]
New Prim Server
$> scp <RMAN DIR>/* pbdb201<RMAN DIR>
Ensure the entire backup, which will
2 consist of a number of files is copied
. across from this server to the new
standby server.
Note: The backup must exist in the
same location on both servers!
[Who: DBA]
Qld Prim Server (node 1
$> . oraenv
Cleanup the old archive directory as
it would be full of files that are no [now type in +ASM1]
longer needed. Type yYEs, if
prompted. $> asmemd -p
3. I Log as “grid” UNIX user ASMCMD [+] > cd BRDB_FLASH/arch
ASMCMD [+BRDB_FLASH/arch] > rm -r brdb*.arc
Note: The “rm -r” is extremely
destructive! Make sure you’re on
the correct server and that BRDB
most definitely has been failed
over.
[Who: DBA]
su - grid
Old Prim Server (node 4 .
qxid:> . oraenv
ORACLE_SID = [grid] ? +ASM1
Remove old DBFS files before rid :> asmemd -;
reinstanciation. % ° P
4. ASMCMD [+] > cd DBFS_01/BRDB/DATAFILE
. ASMCMD [+DBFS_01/BRDB/DATAFILE] > rm -rf
Note: The “rm -r” is extremely DBFS_CHK*
aes lags Make a Sa EOEDE ASMCMD [+DBFS_01/BRDB/DATAFILE] > rm -rf
*
most definitely has been failed PBFS_DAT
over. ASMCMD [+] > exit
[Who: DBA]
Qld Prim Server (node 1
$> . oraenv
Set the environment for the new
5. standby database. [now type in BRDB1]

Log onto RMAN and execute the
restore of the new primary as the
new standby.

$> SORACLE_HOME/bin/rman
TARGET=sys/<SYS_PASSWD>@sbrdb AUXILIARY /

RMAN> duplicate target database for
standby;

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Step Descripti Server Execution

Ensure there are no errors in this
restore. Otherwise, fix the errors and
run again.
[Who: DBA]
Qld Prim Server (node 1

6. I the standby database should SQL> ALTER DATABASE MOUNT STANDBY DATABASE;
already be mounted, but if not,
mount the new standby database.
[Who: DBA]
Qld Prim Server (node 1
Start the standby database in SQL> ALTER DATABASE RECOVER MANAGED
managed recovery mode. STANDBY DATABASE USING CURRENT LOGFILE

DISCONNECT FROM SESSION PARALLEL 8;
7 This must have completed
: successfully. To check that it has, SQL> SELECT * FROM v$dataguard_ status
query vSdataguard_status. ORDER BY message_num DESC;
Also, check that the application of SQL> SELECT * FROM v$dataguard_stats;
logs is performing well, query
vS$dataguard_stats.
[Who: DBA]
New Prim Server
$> cd /app_sw/sbrdb/standby

8. Ensure that the tnsnames.ora has an I $> sBRDB_edit_tnsnames.sh -v -s lprpbds201
entry for the new primary.

Note: The following files should already be available and configured correctly from the
previous installation of the old Primary database. If for whatever reason, they are not,
configure accordingly: -

§$ORACLE_HOME/dbs/orapwBRDB
9. $ORACLE_HOME/network/admin/tnsnames.ora
SORACLE_HOME/network/admin/listener.ora
/u02/oradata/BRDB/spfileBRDB.ora
/u02/oradata/BRDB/driBRDB.dat
/u02/oradata/BRDB/dr2BRDB.dat
GZ Manual re-instantiation of Standby Database Complete.

Table 5: Primary Re-instatiation Procedure.
6.4.1 Tripwire Configuration
The Tripwire targeting on the EMS platform needs to be edited to:
e Comment out the BDB platforms

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e Uncomment the BDS platforms
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6.5 Opening Standby Database “READ ONLY”

This section is not applicable. The standby database is currently configured as an Active Dataguard
Physical Standby which implies Database is currently in ‘READ ONLY’ mode.

Table 6: Opening Standby Database Read-only

6.6 Standby Cluster — Software Installation

The Standby Database BladeFrame has been configured (for the first release) to make use of a single
active pServer and 3 inactive (i.e. 1 pBlade plugged in and active with the remaining pBlades utilized
elsewhere). This setup effectively makes the cluster run as single-node RAC cluster, but at the point
where a failover is required, the remaining pBlades are activated allowing the cluster the full compliment
of nodes.

Having this configuration is sufficient for running in an environment where there is no need for software
updates. However, software installations, UNIX patches, database software upgrades, database
patches, etc. is an ongoing required activity.

Therefore the following describes a means of accomplishing a software update across all standby nodes
in order to keep them functionally in sync with Iprpbds201 (node 1).

There are two possibilities, both of which will require a period of downtime, so ideally this would be after
working hours each day or on the weekend. The first, “Alternative A”, will allow the software update to be
accomplished fairly quickly but renders the primary cluster without throughput, which may be considered
a problem if batch schedules run at the same time. The second possibility will be accomplished a lot
slower, but leaves the primary cluster with the ability to carry most of the operational workload.

Both possibilities are in essence the same set of steps, just executed in differing combinations of
pBlades.

Alternative Implementation Description

NOTE

These alternatives are presented at a high level and the level of detail required, is beyond the scope of this
document.

The steps mentioned below will need to be coordinated by more than one team; At first glance, those teams
would likely be UNIX Support, DBA Support and cooperation from Tivoli/Schedule Support (SMC).

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Alternative Implementation Description

Primary Cluster
i. SMC: Give the go-ahead that all schedules are held for the affected node(s)

Standby Cluster
iv. UNIX: Check the pServers which correspond to nodes 2, 3 and 4, e.g.

lprpbds202 - 004
v. DBAJUNIX/3" Party: Perform the required change, installation, patch, etc.

Once the required changes are complete, reverse the process of implementation and restore
the pBlades to their original BladeFrame, thereby returning the Primary Cluster to it's former,
fully operational state, including all Grid Control blackouts and notification to SMC. There must
be no unresolved Grid Control alerts or exceptions in BRDB_OPERATIONAL_EXCEPTIONS
at the end of this process. The BAL OSR's need to also be recycled at this point.

Finally, if the “End of Day” process is not, for whatever reason, going to be run by the time all
nodes will be required, then one needs to use the process defined in Section 4.3.3 to logically
bring the nodes/instances back into operation.

Alternative A.

NOTE

When restoring (whether in a failover scenario or general build maintenance) the Standby
nodes Iprpbds202 -— 004 Oracle CRS will not know that the instances SBRDB2 - 4 are
standby instances and will therefore behave as configured and attempt to start them. This
behaviour is correct and must not be changed.

Because of the way this is configured, this should always be a manual task, i.e. make sure that
the apply instance (SBRDB1) has been started and mounted “as standby’; this will “kick off”
the recovery process. Even though the other instances are not up, they will be in “nomount”
mode, so bring and keep them down.

No viable alternatives have currently been agreed upon.

Alternative B

Table 7: Alternatives for Managing Software Installations on BDS nodes.

Ref: DES/APP/SPG/0001
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6.7 Standby Database — Manual Re-instantiation Procedure

Table 8 below, details the manual re-instantiation procedure for the Standby Database as it was originally
configured in the Branch Database build. The procedure lists the steps required in stopping the Data
Guard configuration, removing the BDS database, backuping up the BDB database and recreating the
entire BDS Standby Database Data Guard configuration.

Once again, the original configuration which is BDB-to-BDS is the focus of this section.
6.7.1 AUDIT Files Prior to Failback

Description Server Execution

I Prior to failing back, certain manual steps need to be carried out in order to transfer TWS logs from
SBRDB to BRDB

UNIX Admin on Standby

Stop TWS jobs being scheduled on all 4
BDS servers

Login into the BDS server

Cancel managed recovery.

OnBDS Rename all arc files in
2 /opt/tws/TWS/MAEARC with V002 extensions
instead of V001 on all 4 BDS servers
3. I onBDS Copy arc files to a safe area (a suitable
— NAS share available to BDB & BDS
On BDS Two days after the failback, run job
4. a /opt/tws/TWS/sh/audit_stdlist.sh to tar

up the stdlists for the current day on
all 4 BDS servers.

6.7.2 Database

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Description Server Execution

_I Before beginning, open up a session, logging in as oracle, on both the primary and the standby
I servers.

At the time fof writing, this procedure is recommended only for running in LST or LIVE.

DBA on Standby
» oraenv
[now type in SBRDB1]
1 Login into the database (as oracle) sqlplus ‘/as sysdba’
Cancel managed recovery. ne aS ATaener CANCERS MANAGED
DBA on Standby
Login to the Dataguard broker (stillas I ¢9mg¥2
oracle) connect sys/<password>@brdb
Confirm the configuration. DGMGRL> show configuration
Stop and remove the configuration. penears Senove contisune apkon
DBA on Primary
+ oraenv
[now type in BRDB1]
Login into the database (as oracle
a ( ) sqlplus ‘/as sysdba’
3. SQL> ALTER SYSTEM SET
Stop the broker. dg_broker_start=FALSE SCOPE=both SID='*’ ;
Exit SQL*Plus cd /u02/oradata/BRDB/
cp spfileBRDB.ora spfileBRDB.ora.bck
Create a backup of the SPFILE.
DBA on Standby
4.
Stop the SBRDB database. srvctl stop database -d SBRDB
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DBA on Primary

RESET some of the Dataguard-related
parameters (you should already be in
the database).

ALTER SYSTEM RESET log archive_config
SCOPE=spfile SID='*’;

ALTER SYSTEM RESET log archive dest _2
SCOPE=spfile SID='*';

ALTER SYSTEM RESET
log_archive_dest_state_2 SCOPE=spfile
SID='*';

ALTER SYSTEM RESET fal_server
SCOPE=spfile SID='*';

ALTER SYSTEM RESET fal_client
SCOPE=spfile SID='*';

ALTER SYSTEM RESET archive_lag target
SCOPE=spfile SID='*';

DBA on Primary

Remove the Dataguard configuration
files.

xm /u02/oradata/BRDB/dr*BRDB.dat

DBA on Primary
Login to RMAN.

Execute the following RMAN
configuration changes before
executing the Primary instantiation
scripts.

$ORACLE_HOME/bin/rman nocatalog target /

CONFIGURE CONTROLFILE AUTOBACKUP OFF;
CONFIGURE DATAFILE BACKUP COPIES FOR
DEVICE TYPE DISK TO 1;

CONFIGURE ARCHIVELOG BACKUP COPIES FOR
DEVICE TYPE DISK To 1;

DBA on Primary

Clear out old lock files
/app_sw/brdb/standby/tmp

ed /app_sw/brdb/standby/tmp
xm * ~

DBA on Standby
At this point, some cleanup is required.

If you want to be sure the SBRDB database is completely cleared out, then do so by running [9a -

c]

If you'd prefer to just run the re-instantiation procedure as fast as possible, allowing RMAN to
overwrite the database files that exist, then skip [9a.] and [9b.]

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DBA on Standby
Complete this step, should you wish to, I . oraenv
clear out the Standby database by [now type in +.
removing the database files and/or
archivelogs from ASM. 4
9a. Make sure you're happy with the ene P .
diskgroup names, by listing and ASMCMD [=] > lsdg
checking them.
ASMCMD [+] > rm -£ SBRDB*/*brdb*
Now remove the files. ASMCMD [+] > rm -£ SBRDB_FLASH/arch/*.arc
Now remove the old archivelogs.
DBA on Standby
9b. Should you wish to, remove the . . .
standby database from the cluster remove database -d SBRDB -=
configuration.
DBA on Standby
Clear out old lock files from cd /app_sw/sbrdb/standby/tmp
Qc. I /@PP_sw/sbrdb/standby/tmp xm *
Clear out the old backup files cd /app_sw/zman_backup
previously copied from primary during I *™ ab2* arc
first installation, if the still exist.
DBA on Primary
10. stop database -d BRDB
Stop and restart the BRDB database. I S=YCt~ Start database -d BRDB
Cleanup all done.
Re-instantiation follows ...
Note:
Running the Standby Instantiation Scripts on primary will shutdown all four instances for the
backup and restart only instance 1. Make sure you restart the rest before carrying on with the
standby scripts.
Ideally, the Standby Database Instantiation baselines could be executed, however as this is a
manual support procedure, the scripts can manually be executed as follows from step 11 onwards.
At the time fof writing, this procedure is recommended only for running in LST or LIVE.
Script Hierarchy and Dependency
BDB_ 0. BRDBConfig.sh Config script, not to be executed.
BDB 1. BRDBinitialisePrimary.sh Needs [0]
BDS 2. SBRDBInitialiseStandby.sh Needs [0]; requires [1] to have run.
BDS 3. SBRDBAddStandbyLogs.sh Needs [0]; requires [1,2]
BDB 4. BRDBCementPrimary.sh Needs [0]; requires [1,2,3]
DBA on Primary
tia. BRDBInitialisePrimary.sh -v -s <standby_node>

Execute the BRDB Database Standby
Instantiation preparation script.

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Copy the following files to the
11b, I <standby_node>

Note the from and to directories; these
must be as they are in this example.

ckup/are_*

sw/rman_backup

DBA on Standby

Execute the SBRDB Database
Standby Instantiation preparation script
after copying the files identified in
[11b]

InitialiseStandby.sh -v -s <primary_node>

Note: This will take a while as RMAN
unacks and creates/overwrites each
file of the SBRDB database.

DBA on Standby

13. I Execute the SBRDB Database
Standby Redolog Creation Script.

DBAddStandbyLog

DBA on Primary and Standby

201 /admin/BRDB/bdu

Ensure there aren't any untoward
errors and that the alert logs show
archivelogs and standby redologs
“ticking over” regularly without
warnings or errors.

V7 Re-instantiation done.

Table 8: BDB-to-BDS Manual Re-instantiation Procedure

alert_BRDB1. log

/201/admin/SBR,

/pdump/alert_SBRDB1. log

6.7.3 AUDIT Files After Failback

Step Description Server Execution

After failing back, manual steps need to be carried out in order to transfer TWS logs from SBRDB

_ I to BRDB
On BDS Move V002 files into the relevant BDB
1 — directory /opt/tws/MAEARC once the
failback is complete (see 6.6.1)

6.7.4 Reinstall Oracle FAN_EVENT ON BDB

ON BDB NODE1-4

$> mv -f /app_sw/brdb/sh/fan_event_handler.ksh /u01/app/11.2.0/grid/racg/usrco
$> chown grid:oinstall /u01/app/11.2.0/grid/racg/usrco/fan_event_handler.ksh
$> chmod 550 /u01/app/11.2.0/grid/racg/usrco/fan_event_handler.ksh

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Remove Oracle FAN Event handler for all the BDS Cluster (on each node, e.g. 1 - 4),

As the root user...

$> mv -f£ /u01/app/11.2.0/grid/racg/usrco/fan_event_handler.ksh /app_sw/brdb/sh/

6.7.5 Stopping Goldengate on BDS prior to failback

Step Server Execut
4 as ‘oggadmin' user
2 Invoke ggsci
$0GG_HOME/ggsci
3 Stop extract
GGSCI> stop B11BDB
Sending STOP request to ELIBDB ...
Request proc
4 Issue info all repeatedly until
E11BDB is shown as STOPPED. GGscI> info all
Group Lag at Chkpt
MANAGER RUNNING
PED E11BDB
RUNNING PLIBDB
5 Wait until all lag disappears
against data pump P11BDB by
issuing:
Group Lag at chkp
MANAGER RUNNING
EXTRACT STOPPED E1IBDB 00:00:05
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EXTRA RUNNING TIBDB 00200700
00:00
6 Stop datapump once lag is gone
“I> stop P1IBDB
Sending STOP request to EXTRACT P11BDB ...
Request processed.
7 Ensure data pump P11BDB is
stopped by issuing: > info all
Program Group Lag at Chkpt
Time Si
MANAGER RUNNING
EXTRA STOPPED E1LBDB 00:00:05
00:05:32
P11BDB 00:00:00
8 Stop all OGG processes via GGSCI
(logon as ‘oggadmin’ user) CI> stop *
GGSCI> stop mgr I
> info all
9 Stop OGG resource via CRS (logon
as ‘oracle’ user) oracle> ersctl stop resource dbfs_mount
10 Login to BRS as ‘oggadmin' user
14 Invoke ggsci
$06G_HOME/ggsci
12 Ensure there is no lag associated
with replicat R11BRS by issuing I SGSCI> info all
Group Lag at Chkpt
MANAGER RUNNING
REPLICAT RUNNING R11BRS
00:00:03
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12 Wait until lag is zero before

continuing with the rest of the
failback procedure

6.7.6 Starting Goldengate on BDB after failback

e Start the dbfs resource on BDB node 1
Login as oracle user to BDB node 1
1 oracle:> crsctl stop resource dbfs_mount

oracle:> crsctl start resource dbfs_mount

e Login as Unix user oggadmin on BDB node 1

. Soggadmin> $0GG_HOME/ggsei
. GGSCI> DELETE CREDENTIALSTORE
. GGSCI> ADD CREDENTIALSTORE
. GGSCI> INFO CREDENTIALSTORE
2 . GGSCI> ALTER CREDENTIALSTORE ADD USER opsSoggadmin , PASSWORD
some-secure-password, ALIAS LOGINALIAS
. GGSCI> INFO CREDENTIALSTORE
. GGSCI> exit
. Soggadmin:> sqlplus / as sysdba
. SQL> ALTER USER opsSoggadmin identified by some-secure-
password;
* Login to BDB as ‘oracle’ user, start OGG processes (where Ixxpbdb201 is dependent on
the environment — LST or LIVE)
3

oracle> crsctl start res brdb.oggadmin.oggapp -n [ERSSEEERE -£

6.7.7. RMAN CATALOG RESYNC

Resync RMAN catalog once the BDS servers are back into operation as “Physical Standby” and “Active
Data Guard” is running using the following commands. On the Standby Database.

Login as “oracle” UNIX user
oracle:> .oraenv

ORACLE_SID = [] ? SBRDB1

oracle:> export ORADATA_DIR="/u02/oradata"

oracle:> export ORA_HOME=/home/oracle
oracle:> export WALLET_HOME=${ORADATA_DIR}/rman/wallet

oracle:> export TNS_ADMIN=${WALLET_HOME}/tnsadmin

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oracle:> export WALLET_MARKER_FILE=${WALLET_HOME}/wallet_marker.dat
eracle:> $ORACLE_HOME/bin/rman target /@SBRDB1 catalog /@RMANCAT
RMAN:> RESYNC CATALOG;

RMAN:> exit

oracle:> $ORACLE_HOME/bin/rman target /@BRDB1 catalog /@RMANCAT
RMAN:> CONFIGURE ARCHIVELOG DELETION POLICY TO APPLIED ON ALL STANDBY;

RMAN:> exit

6.7.8 CONTROLFILE SNAPSHOT RESYNC:
After re-instantication of BDS, do the following on BDB to re-create SNAPSHOT CONTROLFILE location.
Login as “oracle” UNIX user
oracle:> .oraenv
ORACLE_SID = [] ? BRDB1
eracle:> rman target /
RMAN:> CONFIGURE SNAPSHOT CONTROLFILE NAME TO ‘DEFAULT! ;

RMAN:> CONFIGURE SNAPSHOT CONTROLFILE NAME TO
' /u02/oradata/BRDB/snapcf_BRDB.f';

RMAN:> exit

7 Appendix B — Branch Support

The Branch Support Database is a database used in supporting the main BRDB application by providing
access to all data found in the main database but without having access to it. The means by which the
data is replicated from BRDB to BRSS is via Oracle Goldengate. OGG is inherently complex and
therefore has multiple facets to consider when supporting it day-to-day and troubleshooting any problems
that arise.

The following procedures detail the rather destructive process of cleaning out all the Streams queue
tables, queues, rules and configuration and then re-creating it. This is extremely destructive and
cannot be recovered without restoring both the Branch Database and the Support Database, unless this
is an intended action (see Section 7.1.2).

ce

Branch Database Cluster I Branch Support Cluster
—)
¥

‘igR2
{
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7.1 Managing Goldengate Lag
7.1.1 Context and Assumptions

Oracle Goldengate is in essence, a set of components which capture changes at a source database,
propagate those changes and then apply them on a target database.

7.1.2 Lag Evaluation and Escalation

Our recommendation is that at the following periods the appropriate action is performed, bearing in mind
that as the solution matures, the responses might change or even the periods at which
escalation/investigation begins, might change: -

riod = Action

DBA Support notified in order to understand the transactions
responsible and continue to monitor apply progress. SSC
made aware if lag is occurring during or just before core hours.

8 hrs.

DBA Support notified.

Are the original problems reoccurring? Is it the same or a
similar transaction?

12 hrs

DBA Support notified.
Are the original problems reoccurring?

4-Line Support notified of the cause and progress.

16-20
hrs.

DBA Support notified.

Are the original problems reoccurring?

24 hrs.

DBA Support notified.
4'h-Line Support notified.
Appropriate business owner notified.

At this point, there are x number of days (currently 4) which
remain in which to continue the investigation or to put in place
a fix and prepare for OGG re-instantiation, should the decision
be made to do so.

Note that x is defined as the lowest number of days for
data retention of any table on BRDB. The following query
shows the result:

SELECT MIN(retention_period)
FROM brdb archived tables
WHERE retention period <> 0
AND additional criteria Is NULL;

48 hrs.

Re-evaluate the situation and prepare for re-instantiation
providing all the approvals have been received.

Table 10: Lag Evaluation Actions

7.2 Goldengate DML Behaviour on OPS$BRDB Tables

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The diagram in Section 7 shows an overview of the Oracle Goldengate technology by which the data is

replicated from BRDB to BRSS, the processes involved and the action performed by each.

The table below is for informational purposes and has been included to aid in determining why certain
problems with data in BRSS might occur, e.g. data seems to have “disappeared” or is the cause of
Streams errors theoretically based on an assumption by a user that the deletion of data in BRDB
succeeded therefore it must also have succeeded in BRSS. This will not be the case for tables which
Streams is configured to discard deletes for (see below).

The majority of DELETE operations carried out during the BRDB purging process (BRDBC004) are not

replicated to BRSS. The purpose of this is to allow differential retention periods between BRDB and
BRSS. The list of tables which have their DELETEs discarded can be identified by querying
BRDB_ARCHIVED_TABLES where column ALLOW_REPLICATION = 'N'. The list of tables is attached
below:

discarded.deletes.xlsx

7.3 Data Aggregations

Host Data Aggregation modules in the Branch Database have been cloned and implemented in BRSS as
part of HNG-X Release 5 CP0639 — Capacity Management Reporting.

Except for minor customisations done to localise the modules in BRSS Database, the data aggregation

related database objects, LINUX shell scripts and TWS schedule job definitions will almost entirely
resemble their counterparts in BRDB. It has to be noted that the Data Aggregation processes in BRSS.
will not perform Instance ID/Fad Hash based processing as it is not applicable to BRSS.

The following tables have been created in BRSS Database to contain aggregation metadata and report

statistics for Capacity Management Reporting
BRSS_HOST_AGGREGATIONS
BRSS_HOST_AGGREGATION_CTL
BRSS_CAPMGMT_5MIN_STATS
BRSS_CAPMGMT_HOURLY_STATS
BRSS_CAPMGMT_DAILY_STATS

7.4

Table of BRSS Host Processes

The following table lists the current BRSS Host processes, a brief description of each and the names of
the executables used to run them. The process name corresponds to the name that is registered in table
BRSS_PROCESSES and, where applicable, the name that is used to control processing via table
BRSS_PROCESS_CONTROL.

No ecutab BRSS Process Narr tiption
1 I BRSSCO01 BRSSCO01 Start of Day

2 I BRSSCo04 BRSSC004 Audit, Archive, Purge

3 I BRSSX002.sh BRSSX002 BRSS Message Joumal Auditing
4 — I BRSSX005.sh BRSSXO005.sh Gather Optimiser Statistics

5 I BRSSX006.sh BRSSX006 File Housekeeping

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No. table BRSS Process Name Description
6 I BRSSX007.sh SLT_TO_5MIN_STATS Data aggregation for Cap Mgmt Reporting -
Peak 5-Minute Stats for HNG-X RAW SLT
STATS
7 I BRSSX007.sh SETTLEMENT_TO_5MIN_STATS Data aggregation for Cap Mgmt Reporting -
Peak 5-Minute Stats for Settlement
transactions
8 I BRSSX007.sh NRT_TO_5MIN_STATS Data aggregation for Cap Mgmt Reporting -
Peak 5-Minute Stats for NRT transactions
9 BRSSX007.sh 5MIN_TO_HOURLY_STATS Data aggregation for Cap Mgmt Reporting -
Peak Hourly Stats
10 I BRSSX007.sh HOURLY_TO_DAILY_STATS Data aggregation for Cap Mgmt Reporting -
Peak Daily Stats
1 BRSSX021.sh BRSSX021 Streams Pause, Start
12 BRSSX022.sh BRSSX022 Daily copy of DBA_HIST tables from BRDB.
into BRSS
13 BRSSX023.sh BRSSX023 Pre-processor job for GREPX001
14 GREPX001.sh GREPX001 Generic Reporting Mechanism - view
creation
15 GREPX002.sh GREPX002 Generic Reporting Mechanism - report
extraction
16 BRSSX037.sh BRSS_CLR_BRANCH_DATA BRSS Branch closure clear down
17 BRSSX011.sh BRSSX011_BRSS_SANITISE_START BRSS Sanitisation START & STOP
18 BRSSCO093 BRSSC093_APSCR BRSS Sanitisation
BRSSC093_APSADC
BRSSCO093_NWB
BRSSC093_DCS
BRSSC093_GREV
BRSSC093_JRNL

Table 13: BRSS Host Processes

7.5 BRSS Scheduling
7.5.1. Schedule BRSS_TRACE_STOP1

This schedule is run daily (07:30 a.m.),

7.5.1.1 Dependencies

None.

7.5.1.2 Job BRSSX011_TRACE_PAUSE_1

Updates the BRSS_SYSTEM_PARAMETERS table, sets parameter BRSS_C002_STOP_YN flag to 'Y’.
7.5.1.2.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameter.

7.5.1.2.2 Rerun Action

Prompts for rer ion?
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7.5.2 Schedule BRSS_SOD

This schedule is run daily (08:00 a.m.).

7.5.2.1 Dependencies

Flag in " /opt/tws/FLAGS/BRSS_COMPLETE flag" present.
7.5.2.2 Job BRSS_RM_COMPLETE_FLAG
Removes BRSS_COMPLETE flag.

7.5.2.2.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameter.

7.5.2.2.2 Rerun Action

7.5.3 Schedule BRSS_CLR_BRANCH

This schedule runs from 9pm but only after BRSS_SOD and BRDB_FROM_EMDB2 complete but will not
start if the time is past 01:05. The called job archives and then deletes transactions for all closed
branches. This schedule is run on 1 instance at any one time.

7.5.3.1 Dependencies

Schedule BRSS_CLR_BRANCH depends on the completion of schedules BRSS_SOD and
BRDB_FROM_EMDB2. This job will not start after 01:05.

7.5.3.2 Job BRSSX037_CLEAR_BRDATA
This job runs the BRSS automated closure process (BRSSX037.sh).
7.5.3.2.1 Implementation

This job is implemented by a call to the shell script BRSSX037.sh, along with the TWS business date and
instance number.

The process identifies all branches to be cleared by the following query
SELECT branch_accounting_code

FROM OPSSBRDB.brdb_

leared_closure_ data

WHERE brss_cleared_date

NULL

All transactions for those closed branches in a number of tables (identified in column
BRDB_CLEARED_CONTROL_DATA.source_table) are loaded into archive tables (identified in column
BRDB_CLEARED_CONTROL_DATA .target_table) and then deleted from the original tables.

Closed, cleared and archived branches are recorded in table BRDB_CLEARED_CLOSURE_DATA, with
column brss_cleared_date identifying when the branch was cleared on BRSS.

7.5.3.2.2 Rerun Action

7.5.4 Schedule BRSS_TRACE_STRT1
This schedule is run daily (at 8:10). Allows BRSSC002 to restart by resetting the start/stop flag.
7.5.4.1 Dependencies

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Schedule BRSS_TRACE_STRT1 depends on the completion of schedule BRSS_SOD.

7.5.4.2 Job BRSSX011_TRACE_RESUME

Updates the BRSS_SYSTEM_PARAMETERS table, sets parameter BRSS_C002_STOP_YN flag to 'N’.
7.5.4.2.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameter.

7.5.4.2.2 Rerun Action

7.5.5 Schedule BRSS_JRNL_TRACE1

This schedule is run daily.

7.5.5.1 Dependencies

Schedule BRSS_JRNL_TRACE1 depends on the completion of schedule BRSS_TRACE_STRT1.
7.5.5.2 Job BRSSC002_JRNL_TRACE1

The message journal tracing process (BRSSC002) will generate text files for a given day's journalised
messages by reading records from the message journal table (BRDB_RX_MESSAGE_JOURNAL). The
process will run throughout the day as a Unix daemon. This process is essentially a clone of BRDBC002
without the check that sequence numbers are a dense set.

7.5.5.2.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and date.

Outputs files to the following directory below.

Usage Environment Variable

BRSS output directory BRSS_COUNTER_AUDIT_OUTPUT

7.5.5.2.2 Rerun Action

*-(specifically-a NAS-sh
This i
i th tents-of th
g
This job. ph ted-by-a-call_to the Maesti itor-schedul d-with the relevant job
d-inputp: x A 2 pp—sw/dxe/exeeutedxe-sh—uplead—BRSSMSUOUTPUT
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2.2 Rerun-Action

7.5.7 Schedule BRSS_GEN_REP

This schedule is run daily. Every 5 hours until 0700 hrs.

IN THE EVENT OF FAILURE: See Section 5.10 for recovery tasks.

7.5.7.1 Dependencies

Schedule BRSS_GEN_REP depends on the completion of schedule BRSS_SOD.
7.5.7.2 Job GENERIC_CREATE_REPORT_VIEWS

Calls shell script BRSSX023.sh with the TWS business date.

7.5.7.2.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and date. The shell script BRSSX023.sh will in turn, call shell script GREPX001.sh (and subsequent
aggregation jobs) depending upon the outcome of the validation performed between
BRSS_C002_JOURNAL_DATE and REP_EFFECTIVE_DATE. This validation ensures that if the date
values of these two parameters are equal, that the chain iof dependent jobs is executed, otherwise
BRSSX023.sh does not run..

7.5.7.2.2 Rerun Action

7.5.7.3 Job BRSSX007_SLT_TO_5MIN_STATS

Calls shell script BRSSX007.sh with aggregation name ‘SLT_TO_5MIN_STATS' and the TWS business
date. Data aggregation performed by this job will be used for Capacity Management Reporting
requirements of Customer Services.

7.5.7.3.1 Dependencies

Job BRSSX007_SLT_TO_5MIN_STATS depends on the completion of job
GENERIC_CREATE_REPORT_VIEWS.

7.5.7.3.2_ Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name,
aggregation name and date.

7.5.7.3.3 Rerun Action

7.5.7.4 Job BRSSX007_SETTLEMENT_TO_5MIN_STATS

Calls shell script BRSSX007.sh with aggregation name ‘SETTLEMENT_TO_5MIN_STATS' and the TWS
business date. Data aggregation performed by this job will be used for Capacity Management Reporting
requirements of Customer Services.

7.5.7.4.1 Dependencies

Job BRSSX007_SETTLEMENT_TO_5MIN_STATS depends on the completion of job
BRSSX007_SLT_TO_5MIN_STATS.

7.5.7.4.2 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name,
aggregation name and date.

7.5.7.4.3 Rerun Action

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7.5.7.5 Job BRSSX007_NRT_TO_5MIN_STATS

Calls shell script BRSSX007.sh with aggregation name ‘NRT_TO_5MIN_STATS' and the TWS business
date. Data aggregation performed by this job will be used for Capacity Management Reporting
requirements of Customer Services.

7.5.7.5.1 Dependencies

Job BRSSX007_NRT_TO_5MIN_STATS depends on the completion of job
BRSSX007_SETTLEMENT_TO_5MIN_STATS.

7.5.7.5.2 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name,
aggregation name and date.

7.5.7.5.3 Rerun Action

7.5.7.6 Job BRSSX007_5MIN_TO_HOURLY_STATS

Calls shell script BRSSX007.sh with aggregation name ‘SMIN_TO_HOURLY_STATS' and the TWS
business date. Data aggregation performed by this job will be used for Capacity Management Reporting
requirements of Customer Services.

7.5.7.6.1 Dependencies

Job BRSSX007_5MIN_TO_HOURLY_STATS depends on the completion of job
BRSSX007_NRT_TO_5MIN_STATS.

7.5.7.6.2 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name,
aggregation name and date.

7.5.7.6.3 Rerun Action

7.5.7.7. Job BRSSX007_HOURLY_TO_DAILY_STATS

Calls shell script BRSSX007.sh with aggregation name ‘HOURLY_TO_DAILY_STATS’ and the TWS
business date. Data aggregation performed by this job will be used for Capacity Management Reporting
requirements of Customer Services.

7.5.7.7.1 Dependencies

Job BRSSX007_HOURLY_TO_DAILY_STATS depends on the completion of job
BRSSX007_5MIN_TO_HOURLY_STATS.

7.5.7.7.2 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name,
aggregation name and date.

7.5.7.7.3 Rerun Action

7.5.7.8 Job GENERIC_CREATE_REPORTS
Calls shell script grepx002.sh with the system name (BRSS), outputs text based report files.

Outputs files to the following directories below.

Usage BRDBBLV1 nment Variable
Working directory BRSS_MSU_WORKING
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I BRSS reports directory l BRSS_MSU_OUTPUT I

7.5.7.8.1 Dependencies

Job GENERIC_CREATE_REPORTS depends on the completion of job
BRSSX007_HOURLY_TO_DAILY_STATS.

7.5.7.8.2 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameter.

7.5.7.8.3 Rerun Action

7.5.8 Schedule BRSS_ORA_STATS

This schedule is run daily (01:05).

7.5.8.1 Dependencies

Schedule BRSS_ORA_STATS depends on the completion of schedule BRSS_SOD.
7.5.8.2 Job BRSSX005_SCHEMA

Gathers statistics on all objects within the OPS$BRSS and OPS$BRDB schemas.
7.5.8.2.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and date.

7.5.8.2.2 Rerun Action

7.5.9 Schedule BRSS_ADMIN

This schedule is run daily (01:15).

7.5.9.1 Dependencies

Schedule BRSS_ADMIN depends on the completion of schedule BRSS_SOD.
7.5.9.2 Job BRSSC004

Calls binary BRSSC004 to housekeep BRSS.

7.5.9.2.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and date.

7.5.9.2.2 Rerun Action

7.5.9.3 Job BRSSX022

Calls shell script BRSSX022.sh to copy AWR statistics from BRDB into BRSS tables with names starting
“HIST_BRDB_”. BRDBX022.sh then calls the procedure ops$brss.hist_brdb_refresh, which
copies the tables in the order specified below: -

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"_BRDB_SYS_TIME_MODEL
"BRDB_SYSSTAT

[ ST_BRDB_SYSTEM_EVENT

[ 4] HIST_BRDB_SQLSTAT

[ ‘T_BRDB_SNAPSHOT

" BRDB_SQLTEXT

" BRDB_ACTIVE_SESS_HISTORY
BRDB_SGASTAT

T BRDB_SQL PLAN

HIST_BRDB_OPTSTAT_HSTHEAD_HST

BRDB_OPTSTAT_TAB_HISTORY
BRDB_OPTSTAT_IND_HISTORY
T_BRDB_OPTSTAT HISTGRM_HST

The stats have the potential to be copies the tables in the order specified below: -

7.5.9.3.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and date.

7.5.9.3.2 Rerun Action
A re-run is not required, nor recommended. Mark job complete. Work will complete next time job is run.

7.5.9.4 Job BRSSX006
Calls binary BRSSX006 to housekeep BRSS directories.

7.5.9.4.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and date.

7.5.9.4.2 Rerun Action

7.5.9.5 Job BRSS_HkP_Orafiles1
Calls script HousekeepOrafiles.sh to housekeep Oracle files.

7.5.9.5.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameter.

7.5.9.5.2 Rerun Action

7.5.9.6 Job BRSS_HkP_Orafiles2
Calls script HousekeepOrafiles.sh to housekeep Oracle ASM files.

7.5.9.6.1 Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameter.

7.5.9.6.2 Rerun Action

7.5.10 Schedule BRSS_START_BKP

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This schedule is run daily (with an alert if not started by 04:00).

7.5.10.1 Dependencies

Schedule BRSS_START_BKP depends on the completion of schedule BRSS_ADMIN.
7.5.10.2 Job MARKER

Writes marker.

7.5.10.2.1Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and date.

7.5.10.2.2Rerun Action

7.5.11 Schedule BRSS_BACKUP_0

This schedule is run every 4th Sunday.

7.5.11.1 Dependencies

Schedule BRSS_BACKUP_0 depends on the completion of schedule BRSS_START_BKP.
7.5.11.2 Job BRSS_LVLO_BACKUP

Carries out level O RMAN backup.

7.5.11.2.1Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameters.

7.5.11.2.2Rerun Action

7.5.12 Schedule BRSS_BACKUP_1

This schedule is run daily except 4th Sunday.

7.5.12.1 Dependencies

Schedule BRSS_BACKUP_1 depends on the completion of schedule BRSS_START_BKP.
7.5.12.2. Job BRSS_LVL1_BACKUP

Carries out level 1 RMAN backup.

7.5.12.2.1Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameters.

7.5.12.2.2Rerun Action

7.5.13 Schedule BRSS_STARTUP
This schedule is run daily (raises alert if not started by 06:00).
7.5.13.1 Dependencies

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Schedule BRSS_STARTUP depends on the completion of schedule BRSS_BACKUP_0 or
BRSS_BACKUP_1.

7.5.13.2 Job BRSSC001
Calls start of day process BRSSC001 to generate the next day's partitions.
7.5.13.2.1Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameters.

7.5.13.2.2Rerun Acti
mp!

jon

7.5.14 Schedule BRSS_COMPLETE

This schedule is run daily.
7.5.14.1 Dependencies

Schedule BRSS_COMPLETE depends on the completion of schedules BRSS_STARTUP,
BRSS_TRACE_STOP1 and BRSS_GEN_REP.

7.5.14.2 Job BRSS_COMPLETE_FLAG
Creates complete flag.
7.5.14.2.1Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameters.

7.5.14.2.2Job Dependency
This job is dependent on job BRSSC001.
7.5.14.2.3Rerun Action

7.5.15 Schedule BRSS_MONITOR
This schedule is run daily.

7.5.15.1 Dependencies

None

7.5.15.2 Job BRSS_MON_STARTUP
Calls maestro script monitor_schedule.sh
7.5.15.2.1Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameters.

7.5.15.2.2Rerun Action

7.5.15.3 Job BRSS_MON_BKP

Calls maestro script monitor_schedule.sh

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7.5.15.3.1Implementation

This job is implemented by a call to the Maestro monitor schedule command with the relevant job name
and parameters.

7.5.15.3.2Rerun Action

7.5.16 Schedule BRSS_SAN_STRT

This schedule is run daily @ 18.00 to set the BRDB system parameter (BRSS_SANITISE_STOP_YN)
flag to ‘N' ,such that jobs in schedule BRSS_SANITISE are allow to execute.

7.5.16.1 Dependencies
BRSS_SOD

7.5.16.2 Job BRSSX011_BRSS_SANITISE_START
Calls script BRSSX011.sh

$BRSS_SH/BRSSX011.sh -n "BRSS_SANITISE_STOP_YN"

7.5.16.2.1Implementation

This job is implemented by a call to the schedule command with the relevant job name (BRSSX011.sh)
and parameters.

7.5.16.2.2Rerun Action

7.5.17 Schedule BRSS_SANITISE

This schedule is run daily after schedule job BRSS_SAN_STRT.This job contains 7 jobs, Each of these
jobs is the same BRSS process (BRSSC093) that is called with different parameters like
(APSCR,APSADC,NWB,DCS,GREV,JRNL and RECOV) to cause it to truncate PC! data from a number
of different BRSS tables.

7.5.17.1 Dependencies

BRSS_SAN_STRT

7.5.17.2 Job BRSSC093_APSCR

Calls script BRSSC093

$BRSS_PROC/BRSSC093 APSCR “BRSSBDAY*
7.5.17.2.1Implementation

The job is implemented as a call to the executable BRSSC093 with first parameter as "APSCR" and the
second parameter as the business day (YYYYMMDD).

7.5.17.2.2Rerun Action
E

7.5.17.3 Job BRSSC093_ APSADC
Calls script BRSSCO93
$BRSS_PROC/BRSSC093 APSADC *BRSSBDAY*

7.5.17.3.1Implementation

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The job is implemented as a call to the executable BRSSC093 with first parameter as "APSADC" and the
second parameter as the business day (YYYYMMDD).

7.5.17.3.2Rerun Action

7.5.17.4 Job BRSSC093_ NWB

Calls script BRSSC093
$BRSS_PROC/BRSSC093 NWB “BRSSBDAY*
7.5.17.4.1Implementation

The job is implemented as a call to the executable BRSSC093 with first parameter as "NWB" and the
second parameter as the business day (YYYYMMDD).

7.5.17.4.2Rerun Action

7.5.17.5 Job BRSSC093_ DCS

Calls script BRSSCO093
$BRSS_PROC/BRSSC093 DCS *BRSSBDAY*
7.5.17.5.1Implementation

The job is implemented as a call to the executable BRSSC093 with first parameter as "DCS" and the
second parameter as the business day (YYYYMMDD).

7.5.17.5.2Rerun Action

7.5.17.6 Job BRSSC093_ GREV

Calls script BRSSCO93
$BRSS_PROC/BRSSC093 GREV *BRSSBDAY*
7.5.17.6.1Implementation

The job is implemented as a call to the executable BRSSC093 with first parameter as "GREV" and the
second parameter as the business day (YYYYMMDD).

7.5.17.6.2Rerun Action

7.5.17.7 Job BRSSC093_ JRNL

Calls script BRSSC093
$BRSS_PROC/BRSSC093 JRNL “BRSSBDAY*
7.5.17.7.1Implementation

The job is implemented as a call to the executable BRSSC093 with first parameter as "JRNL" and the
second parameter as the business day (YYYYMMDD).

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.5.17.7.2Rerun Action

7.5.17.8 Job BRSSC093_ RECOV

Calls script BRSSC093

$BRSS_PROC/BRSSC093 RECOV “BRSSBDAY*
7.5.17.8.1Implementation

The job is implemented as a call to the executable BRSSC093 with first parameter as "RECOV" and the
second parameter as the business day (YYYYMMDD).

7.5.17.8.2Rerun Action
CONTINUE

7.5.18 Schedule BRSS_SAN_STOP

This schedule is run daily @ 01.00 to set the BRDB system parameter (BRSS_SANITISE_STOP_YN)
flag to ‘Y’,such that jobs in schedule BRSS_SANITISE those are still running that shut-down with a
success result.

7.5.18.1 Dependencies

BRSS_SAN_STRT

7.5.18.2 Job BRSSX011_BRSS_SANITISE_STOP

Calls script BRSSX011.sh

$BRSS_SH/BRSSX011.sh -n "BRSS_SANITISE_STOP_YN" -t "T" -v "Y"
7.5.18.2.1Implementation

This job is implemented by a call to the schedule command with the relevant job name (BRSSX011.sh)
and parameters.

7.5.18.2.2Rerun Action

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8 Appendix C — Transaction Correction Templates

such a way that it cannot be used again.

<End of document>

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