POL00448127 - Post Office - Operational Training Guide (Section 8 International Mail PW) V5.0

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FUJ00243270
FUJ00243270

Terms of Reference (ToR) for Management Business Review
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Management Business Review (MBR)
Terms of Reference
1. Purpose of the Management Business Review (MBR)

The MBR is established to:

1.1. Enable the Northern & Western Europe (NWE) region to achieve its business objectives
by
a. Reviewing and interrogating Business Unit performance to ensure achievement of

short-term and long-term business objectives

b. Agreeing sales priorities
c. Prioritising resource allocation
d. Reviewing and agreeing forecasts on a quarterly basis (QxRF)

1.2. Review and agree on the management of opportunities, threats and issues

MBRs are held for each of the Business Units in NWE according to the current operating model.

Business Units include
1.3. Market Facing units (e.g., UK Sectors, ring-fenced accounts and countries)

1.4. Delivery Units
1.5. Functions

2. Membership, Quorum and Attendees*
2.1. The following roles are the members of the Management Business Review:
Head of NWE (Chairperson)
Head of Finance, NWE (reviewer)
Head of Strategy, NWE (reviewer)
Head of HR, NWE (reviewer)
Head of Financial Planning & Analysis (FP&A), NWE (reviewer)
Other NWE executives

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2.2. The following roles shall attend the meeting to present the Business Unit MBR
Presentation (see 3.1):
a Business Unit Head (presenter)
b. Business Unit Finance Director (presenter)
c. Business Unit HR Business Partner (presenter)
d Other Business Unit executives

For the Management Business Review to carry out its duties there must be at least two members.
present. One of which must be the Head of NWE or the Head Finance NWE.

*Note: Delegates may be provided

3. MBR Agenda and Documentation
3.1. The NWE Head of Strategy will agree with the Head of NWE and NWE Head of Finance

the agenda and standardised data and reporting requirements for MBRs. These will be
issued in a standard template MBR Presentation for Business Units to use. The standard
template will address:

Financial performance and forecast

Sales performance and sales pipeline

Delivery performance

Customer satisfaction

Human Resources

Risk Management

3.2. Business Units will post their completed presentations to their confidential Microsoft

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Version 3.0 © 2019 Fujitsu
FUJ00243270
FUJ00243270

Terms of Reference (ToR) for Management Business Review

FUJITSU RESTRICTED

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3.3. Actions will be captured locally by Business Units and addressed off-line

4. MBR Frequency and Format
4.1. The timetable for MBRs shall be agreed with the Head of NWE
4.2. MBRs for Market Facing and Delivery Units will usually be scheduled monthly
4.3. MBRs for Functions will usually be scheduled quarterly

The meetings may be conducted face-to-face or via video-conference facilities.

Effective Dates/Revision Number
Effective from: March 12 2018

Last Revision date: 15" October 2021
Next review date: 15" October 2023
Revision number: 4.0

Change History

Version I Date Comments

1.0 01/04/2016 New definitive version

2.0 12/02/2018 Updated

3.0 01/04/2019 Updated to align with changes in EMEIA structure and
approach. Changes made to section 3 (replacement of
EMEIA Assurance Ops as Secretary), section 4
regarding the timetable for such reviews.

4.0 15/10/2021 All sections updated to reflect up to date practice
Scope changed from EMEIA to NWE

Version 3.0

© 2019 Fujitsu