NFSP00001468 - Email from Calum Greenhow to Tracy marshall and 1 other 10 may 2023 - Email highlighting concern that PO personnel visiting SPM to enter stock values on Horizon without prior notice

Evidence on official site

NFSP00001468
NFSP00001468

From: Catriona Watt?

Sent: Fri 04/10/2024 1:44:16 PM (UTC)

To: Ruth Buckley-SalmonfGROC~—~—~—SSCS

Subject: FW: Unauthorised Stock Adjustments by Area Managers [IMAN-MATTERS.FID3857692]

Catriona Watt

Partner

Anderson Strathern

From: Calum Greenhow <Calum.Greenhow!
Sent: Wednesday, May 10, 2023 11:
To: Tracy Marshall <tracy.marshall
Ce: Shaun Kerrison <shaun.kerrisoni
Subject: Unauthorised Stock Adjustments by Area Managers

Tracy,

It has come to my attention that PO personnel are visiting Postmasters, including audits (Putney
PO), where Area Managers/Auditors are entering stock values onto Horizon without either the
consultation or agreement with the Postmaster. In one recent case, involving Dervaig Post
Office, the Postmaster wasn't even present, as the Area Manager turning up unannounced.
What is more concerning is that there is a current investigation on going in relation to these
stamps, which has not been concluded, to our understanding.

If these facts are correct, then the NFSP would like to know who has authorised this policy
within PO and why it has not been discussed with the NFSP in advance?

If an investigation has taken place and there is a requirement for an adjustment to be made to
the branch accounts, this should be done via a Transaction Correction, not an Area Manager or
Auditor, adding the information to Horizon. This would suggest a different non-agreed policy is
being implemented by PO and this causes us concern as this could be construed as a
manipulation of figures by PO personnel, which brings us close to activities that are being
investigated by the Horizon Inquiry.

It is on this basis, that I would like to meet with you to discuss this further.
Yours,

Calum
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<Outlook- Calum Greenhow

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image’-png Chief Executive Officer

The National Federation of SubPostmasters

Evelyn House, 22 Windlesham Gardens
Shoreham-by-Sea, West Sussex BN43 5AZ

E: calum.greenhow GRO i
W: www.nfsp.org.uk
<Qutlook- <Outlook- <Outlook-

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