Fujitsu Services
POL00001033
POL00001033
S75 Release Note — Deferred Peaks List - LiNK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Document Title:
Document Type:
Release:
Abstract:
Document Status:
Originator & Dept:
Contributors:
Internal Distribution:
External Distribution:
Approval Authorities:
S75 Release Note ~ Deferred Peaks List LINK Cutover (R1)
Release Note
S75
This document details those Peaks that are outstanding at S75
DRAFT
Sarah Payne, Service Introduction CS
Peter Dreweatt, Debbie Richardson, Sheila Bamber, Gill
Jackson
Jane Collins, Peter Goodwin, Mik Peach, Sheila Bamber
John Bruce, Sarah Darvill
(See PA/PRO/O10 for Approval roles)
Name Position Signature Date
Jane Collins Service Introduction
Manager
John Bruce POL Release manager
COMMERCIAL IN CONFIDENCE Page: 1 of 15
©Copyright Fujitsu Services Limited 2004
F/234/1
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
0.0 Document Control
0.1 Document History
Version No. I Date Reason for Issue Associated
CP/PinICL
0.1 30/11/04 First Draft
0.2 Review Details
Review Comments by : I 10/12/04
Review Comments to: I Sarah Payne
Mandatory Review Authority Name
FS Service Introduction Manager Jane Collins
FS Customer Solution Architect Stephen Probert
CS Infrastructure & Availability Manager Carl Marx
Post Office Ltd John Bruce
Post Office Ltd Sarah Darvill
Optional Review / Issued for Information
FS Technical Manager (POA Test Manager) Debbie Richardson
FS Senior Project Manager Peter Dreweatt
FS Programme Manager Gill Jackson
CS Director Dave Baldwin
CS Business Services Manager Richard Brunskill
CS Security Manager Bill Mitchell
(*) = Reviewers that returned comments
0.3. Associated Documents
Reference Version I Date Title Source
CS/REN/023 S75 Release Note PVCS
CS/STR/067 $75 Data Centre Migration PVCS
Strategy
CS/REN/026 S75 Release Note — Deferred
Peak List
Unless a specific version is referred to above, reference should be made to the current
approved versions of the documents.
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 2 of 15
F/234/2
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
0.4. Abbreviations/Definitions
Abbreviation Definition
0.5 Changes in this Version
Version Changes
0.6 Changes Expected
Changes
COMMERCIAL IN CONFIDENCE Page: 3 of 15
©Copyright Fujitsu Services Limited 2004 F/234/3
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
0.7 Table of Contents
10 INTRODUCTION...
2.0 TABLE OF PEAKS IDENTIFIED DURING S75 TESTI.
COMMERCIAL IN CONFIDENCE Page: 4 of 15
©Copyright Fujitsu Services Limited 2004 F/234/4
POL00001033
POL00001033
Fujitsu Services $75 Release Note — Deferred Peaks List- LINK _ Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
1.0 Introduction
This document is an addendum to the S75 Release Note — Deferred Peaks List (CS/REN/026)
detailing those Peaks which remain outstanding once $75 LiNK Cutover (R1) has been
implemented.
Section 2.0 contains Peaks which have been identified since CS/REN/026 was produced and
the S75 Data Centre upgrade prior to undertaking the S75 LiNK Cutover. All Peaks
identified during testing are listed within the appropriate test reports; this section gives an
abbreviated description of Peaks which impact, or may impact, on business operation.
COMMERCIAL IN CONFIDENCE Page: 5 of 15
©Copyright Fujitsu Services Limited 2004
F/234/5
POL00001033
9/vET/A
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
2.0 Table of Peaks identified during S75 testing
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
PC109777 I B The SSC should have access to the “APPSUP” Already fixed in the Live build. Needs documentation Low S75R
role, to allow SSC users view all files apart update for future builds
from those filtered out by the ‘Scat’ °
command.
This applies to the Solaris Host, TES
Application Server and NPS Server.
PCII1049 I C aes summary Tags moet missing co For TESQA display consistency across different tabs Low S75R
information. © message 'S I and CSV file export, STAN should be NUMBER(6) on
harvested before NPS messages then the the TES RX REVERSAL CO MSG.
status flags such as reversal_status in —— =
TES_RX_SUMMARY table are _set I The problem does not affect the functionality.
incorrectly.
PC111191 IB The EACRR is unable to detect the Service Aan * Medium I S75R
ra This is a support issue only.
State of the individual Instances of
Atalla_Load_Balancer_ on RELMBONALO1, I The current restriction in handling the Attala Load
RELMBONAAOI, RELMBONACO! and I Balancer service is: if the service is operational then
RELMBONAC(2. the Attala service monitors will show good status; if
the service is down then the monitors for the inter-
active Agents will show a BAD Alert
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 6 of 15
Livezia
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
with the following error 'service config by server -
Service State Unknown’. There will be a
corresponding Warning: ‘Expedited Events being
generated from the NBX Authorisation Agent Servers’
written to the Event Archives. The KEL raised
explains that under these conditions the Atalla Load
balancer service should be restarted manually
PC111249 I C The EMC disk configuration file on the Host Found during performance testing. Already fixed in Low S80
needs a 6" field to be added, to allow build . . .
" . the Live build. Needs documentation update for future
scripts to use alternate functions to deal with I builds,
the introduction of shared disk groups. For °
each disk that is in a shared disk group the
value ‘SHARED’ is to be in the new field,
otherwise it is to be blank.
PCII1250 I C NPS : backup configuration files need Found during performance testing. Already fixed in Low
changing to allow for the design of the mount . ‘i . .
. the Live build. Needs documentation update for future
points. The mount points should not be builds.
included in the backup command, as this °
causes the jobs to Abend.
PC111263 I B Some NPS Journal messages ss . . . Low S75R
(JOURNAL TYPE Ei, SUBTYPE El Co) This is a one-off occurrence in testing that is not
— = reproducible.
are not being harvested correctly. In all 9
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 7 of 15
B/vEt/A
Fujitsu Services
$75 Release Note — Deferred Peaks List - LINK Ref:
Cutover (R1)
COMMERCIAL IN CONFIDENCE
CS/REN/029
Version: 0.1
Date: 30-Nov-04
POL00001033
POL00001033
Peak
Description
Analysis and Proposal
Severity
Proposed
Target
Release
cases where an El CO was
generated (test date 18/11/04) the CO message
was created on TES, but in 5 of the 9 cases
the El message was not created. In the same 5
cases the
corresponding E2 journal message was not
harvested from NPS to TES.
It suggests that there may be some form of memory
overflow / corruption that occurs while processing the
El part of the E1/CO message, due to which the
program health-check & control indicators are being
corrupted that results in the error going undetected
and the logical batch being marked as processed.
Code has been amended to ‘shore up’ memory
structures wherever possible.
PC111315 I B
In accessing the TES DB on the main host
SSC users have a default profile pointing at
the Oracle 8 environment. Access to Oracle 9
can only be made by manually changing the
$PATH and $ORACLE_ xxx variables.
This is an inconvenience for SSC support users.
Low
S75R
PC111335 I B
Connections to the TESQA Web server using
the URL:-http://IP address:
7777/forms90/f90servlet timeouts and
provides a blank screen. This occurs either
from a SSC WS direct or if going through the
SAS server.
The JInitiator software needs to be installed locally
with
the terminal server in ‘install' mode.
The has been addressed in the Live build by adding a
level 4 plan entry after each SAS server build, to log in
as an administrator and the j-initiator will be updated
Low
S75R
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 8 of 15
6/VET/A
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
automatically.
PC111381 I C After detecting an error, TES attempts to Low S75R
create a log file, but does not have write
permission to this directory.
PC111420 I C When a REC file is delivered late the I pyis win only occur if the file is delivered late. Low S75R
Reconciliation Date in the Reconciliation File
Delivery Report is showing the date of
delivery in the Reconciliation Date column
rather than
the Settlement Date. In addition, the
COMPLETED_TIME on the RECI for the
8/11 file has been set to the transfer start time
from the 6/11 SLA file.
PC111455 I B DRS database is running slowly. This was experienced only when 2 volume operational Medium I S75R
days were run through in a single day.
PCIIIAS7 I C TES? has been amended remove bad If a record cannot be written to the REC file the entry Low S75R
recor’s rater Man fan fie runs viet I ig deleted from TES _REC_FI_TXNS table so the
removing the record an operational exception TES_RX_SUMMARY table status is not set to show
is raised. that it went to the FI. In this case the transaction was
a reversal and the system looks back 6 days (longer
depending on the time of the transaction) and puts the
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 9 of 15
Ol/vEez/s
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
message out to the exceptions table each day until we
stop looking for late reversals. This does not happen if
the record is a withdrawal. The Operations Manual
has been amended to say that in the case of a reversal
the operational exception will be created approx. 6
times. This is unlikely to occur in Live.
PCI11468 I B oes nen eens oon Found in Migration testing. Investigations still in Medium I S75R
. inventory product lists Curing progress, but this does not affect FS ability to swap
counter box swap tests.
out a counter at S70.
PCII1469 I B Samba hangs and causes some NPS Maestro Found in Release test. On investigation, could find no Medium I $75R
Jobs to fail Resolution to this is to stop/start I yeason for job failures — the Samba ‘processes were
te samba process and then rerun the failed running but not actually communicating. It may be
aestro JOS. caused by Samba taking hold of all available
semaphores, but this is not confirmed.
Advice and Guidance has been given to Operations.
PC111523 I B A CAPO Withdraw Balance transaction Was I This is a late reversal scenario. As the reversal was Medium I S75R
Pthorised yt an AB entry. at the ce vite done after the 20:10 settlement date cutover but
bef te th ‘le kd Li wines ° ‘om at the before the evenings C4/D run, the reversal is being
Ca a Che “he eelme the meres at Co included in the C4/D derivation which results in the
ar ecks Screen. e subsequent D(04). However the REC file does not reflect this as it
caused an El Reversal (34 Suspected Fraud)
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 10 of 15
LLvet/a
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
to be initiated and the E2 Reversal Response contains only the WDL record for the authorised
was approved Ok. . DRS has received a amount because of the 8:10PM cut-off for including
discrepancy record for £200.06 and a zero reversals within a banking settlement day. Therefore it
C12 which has . fs A 5
.__ ._ I is necessary to qualify the C4/D processing such that it
caused Se E26 3 Ci2 ee ' I uses the same criteria as the REC file generation. In
D4- Vatesnal erty © cuscrepancy record 1S @ I this situation, on day A a value C4 would be generated
. (which aligns with the REC file WDL record) and
then the following day a D(03) would be generated
because the authorisation and reversal are on different
banking days.
PC111558 I B VirusScan version 4.03 and earlier is no Referred to TDA for plan how to move to a later Low S80
longer supported. This affects a number of version
platforms that are still running on Windows
NT. Windows 2000 platforms are running v
4.5, that is supported.
PCIII568 I C fling meat Oracle 32.bitlibray Agent This has been resolved in the Live build. Potential for IW Future
. future improvement
PC111609 I C TES job failure during overnight schedule The failure was due to trying to insert a null value for Low S75R
running service name in the aggregation table. The field mostly
likely to be affected is PAN in the summary table. TES
requires PAN to be numeric. However, if the PAN
were to be come corrupted (i.e. alphanumeric)
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 11 of 15
Chvets
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
between message parts for the same transaction and,
depending on the order of processing the messages, an
inconsistent transaction state in the summary could
occur. The likelihood of this happening is very small.
PC111634 I C A transaction with Response Code ‘80 - Failed Confirmed with Design that a response code of 80 Low -IS75R
by Counter: lec Card deci trans’ is should not be considered to be a failure. The HLD will docume
considered to be a Failure and should be be changed to reflect this nt only
included in the
Failed Count by the transaction monitoring
process. It is not listed in System Parameters -
Parameter Name - 'C12 DAILY SUMMARY
RESPONSE CODE' for NWB?’ so does not
increment the Failure Count.
PC111666 I B Reported from Live. During Live proving of The TCP/IP parameters on the both the Authorisation Medium I S75R
es to LINK a higher percentage (15) of and the Routing Agent are to be changed, that will
transactions than expected were timing out at It in connection failures within 34 seconds. A
the counter. The routing Agents tried to write res F im
. an change will also be made to the firewall configuration
the transactions to the Authorisation Agents to give a 2.5 hour idle connection timeout (as opposed
but then a socket connection reset was to the default 1 hour).
detected by the Routing Agent on reading the
socket, that caused the transaction to be lost.
The firewalls will reset any connection that I This change will be implemented before the CAPO cut-
has been idle for an hour, any such reset being
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 12 of 15
ebvezs
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
detected when the next transaction is sent. I over.
Because the testing was done in batches with
gaps of more than an hour, it is not
unreasonable that this could have resulted in
the number of incidents observed, but the
firewall logs are not available to confirm this.
PC111667 I B The NBX Authorisation agent logs that an The Auth Agent has failed to protect itself from an Medium I S75R
Agent hash limit is reached when unnatural scenario.
. 2 >
Processing COs from the NPS database. The when there are thousands of CO Reversals in the CO
agent appears to have a problem as Reversals table that
i has exceeded its general queue concurrency require some sort of action being taken. The Agent
mt needs to apply a throttle when reading the CO
Reversals table, such that it only releases a certain
number at a time to the rest of the system.
This will only occur under high volume — it will be fixed
before CAPO is cutover.
PC111763 I C Error in manual instructions for cygwin setup. This is a support usability issue only. Low S75R
Call Type:S. The newly created passwd.local
and group.local are not in tmp, they are
created in /cygdrive/c/support/config, which
is the directory which the user is in when
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 13 of 15
vLivezs
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
running the pway-ssh-mkpasswd-local
command and it is these files which should be
copied to /etc/passwd and /ete/group. On
most platforms however, older versions of
these file will exist in the tmp directory.
PC111767 I B Call taised in Live Test of the NPS failover. Results in missing ‘Service Name’ from data written to Medium I S75R
During the failover there was an issue found
. “3 the TES,
with the TES copy harvesters.
Worked round by stopping the Maestro schedule — the
data has been subsequently run into the aggregate
process and can be retrieved in the TES. Still
investigating the root cause.
We have SQL lodged with support / KEL on how to
rerun the jobs should this recur in Live.
Tha No ale produced if the LREC file is not Although the system is designed to carry on with the Low S75R
recervet overnight processing if an LREC file is not received
from LiNK - it is advisable that an alert be produced.
Tha Removal of CDA terminal capability for To replace this capability will require Pin Pad re- Low S90
banking Sa gt
accreditation
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 14 of 15
Sbvet/s
POL00001033
POL00001033
Fujitsu Services S75 Release Note — Deferred Peaks List - LINK Ref: CS/REN/029
Cutover (R1)
Version: 0.1
COMMERCIAL IN CONFIDENCE Date: 30-Nov-04
Peak Description Analysis and Proposal Severity I Proposed
Target
Release
Tba ICC Transactions coming in from POL to Low Tbe
LINK contain incorrect data in Field 61
COMMERCIAL IN CONFIDENCE
©Copyright Fujitsu Services Limited 2004
Page: 15 of 15