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POL00005279
From:
To: ERS
Subject: RE: Audit Report - 243855 - Lenzie - 2015-07-15
Date: Tue, 04 Aug 2015 08:41:21 +0100
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Brian,
The 3121.44 should have been cleared in branch when the rem out was done on 15.07.15. the rem that was not done for 864.75, T will
issue via late account if that makes it easier, however, I will have to wait until this office is showing as closed on our system.
Thanks
Judi
Judi Trish
ATM + Cheque Team
From: Brian Trotter
Sent: 04 August 2015 08:34
To: Judi Irish
Subject: FW: Audit Report - 243855 - Lenzie - 2015-07-15
Judi
Please see email below from the field team regarding cheque adjustments at the above branch. Therefore, can you please confirm that any
adjustment can made centrally and the original cheque shortage of £3121.44 will be zeroed?
Thanks
Brian Trotter
Agent Contract Advisor
From: Linda Mclaughlin
Sent: 03 August 2015 22:19
To: Brian Trotter
Ce: Margaret Guthrie
Subject: RE: Audit Report - 243855 - Lenzie - 2015-07-15
Hi Brian,
As the branch has been cleared and the loss posted to late account the £864.75 will also need to be adjusted by late account
department in Chesterfield. There is no value in returning to the branch, the current audit shortage will be reduced by this amount.
Margaret: please can you provide the cash declaration detaif to Brian from the reports you obtained on the day.
Thanks
Linda
Linda McLaughlin
Field Team Leader
Brent House,
15 Heron
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From: Brian Trotter
Sent: 03 August 2015 11:12
To: Linda Mclaughlin
‘Subject: FW: Audit Report - 243855 - Lenzie - 2015-07-15
Hi Linda
Please see email below. If someone from the field goes back to the branch to carry out this instruction below will it clear the loss found at audit and
reduce the overall shortage? I also need details of the previous night's cash declaration actual denominations versus the inflated denominations
made by!
Thanks
Brian
Brian Trotter
Agent Contract Advisor
Markats Crown OF
From: Judi Irish
Sent: 03 August 2015 09:52
To: Brian Trotter
Ce: Paul Kellett
Subject: RE: Audit Report - 243855 - Lenzie - 2015-07-15
Brian,
by phone, we had received cheques to the value of 3121.44 between 01.07.15 and 10.07.15 that had net been remmed
These were remmed out on 15.07.15 which cleared those errors.
We are stili awaiting 864,75 to be remmed out from 13.07.15 as we have received cheques for this date. However, it looks as if the
cheque line has been cleared which must have been done by a stock adjustment so an opposite entry will need to be done in order to rem
this amount out.
Could you please arrange for this to be done.
Thanks
Judi
Judi Irish
ATM + Cheque Team
From: Paul Kellett
Sent: 31 July 2015 09:11
To: Judi Irish
Ce: Brian Trotter
‘Subject: FW: Audit Report - 243855 - Lenzie - 2015-07-15
HiJudi,
‘Would you be able to have a took at Brian's querry below please ~ which Brian would like answering urgently.
Regards,
Paul Kellett I Current Agents Accounting
Post Off
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Description: footer
From: Brian Trotter
Sent: 30 July 2015 16:56
To: Paul Kellett
‘Subject: FW: Audit Report - 243855 - Lenzie - 2015-07-15
Hi Paul
I was wondering if you could steer this query in the right direction please. The audit report below shows the branch had a large discrepancy in
cheques, which looks like they may have been sent out of course or gone missing in the post. Therefore, could you please forward this email to the
team that deal with queries of this nature, I would also be interested in finding out what endorsements are being put on the back of cheques
accepted at the branch. This is an urgent request as the branch is closed at the moment at the Operator is suspended.
Many thanks
Brian
Brian Trotter
Agent Contract Advisor
Upper Floors, Markets Crown Office,
6
Sent: 16 July 2015 20:06
To: Gary Groogan; Jamie J Haugh; Brian Trotter
Ce: Linda Mclaughlin; Post Office Security; Contract Admin Team; Branch Support Team
Subject: Audit Report - 243855 - Lenzie - 2015-07-15
‘You have been sent an audit report. Please see the details below.
Financial Audit Tool > Internal Report
The branch below has been audited. The paperwork will be sent to the branch within 48 hours.
If an Event Capture form, or extra report were required then you will have received these separately.
‘Text Box! 15/07/2015
Date of Audit:
Branch Code: Text Box: 243855 ranch Address; TO*t 86%: 118 Kirkiniloch Road
Branch Name: TeX! Box:Lenzie ext Box Lenaie
SPMR/Operator: '** BFL
Phone Text Boxy~gRge™ Text Box Glasgow
National Multiple: Text Box: Strathclyde
Contracts Advisor: Posteode: Text Box: G66 ala
Key Contacts:
Lead Auditor:
All Auditors:
‘Agent/Operator suspended? Text 60x: Yes
Date suspended
POL-0032648 E5/221/3
Discrepancie:
Office Snapshot
Verified at Audit
Assurance Amount
Cash Difference
Cash on hand £10,679.80
ATM Dispensed
Other MOP (incl. cheques) I £3.151.44
Suspended Session
ForEx (Sterling Equivalent) I£3,798.29
Postage Ip-£1 £6,331.62
Suspense jext Box! £0.00
Spoilt Postage Labels £2.46
Santander Cheque Pouches
on hand
Stock discrepancies
Final Trading Position
Todays findings
Outstanding debt
‘TCs not processed £0.00
TAs not processed / rec'd
Net discrepancy from snapshot -£3,054.60.
Late Transactions £1,978.00
Confirmed Pending TC
‘Transaction errors revealed
Total
Current Trading Posiion -£10,423.96]
ood
£0.00
£0.00
£0.00
£10,423.96
£0.00
£0.00
Auditor Comments
‘There were no stafY that were unregistered, and no old users on the system.
‘The following branches were also audited:
Branch Code Branch Name
POL-0032648
Fext Box: £7,884.00
‘Text Box! £30.00
Text Box: £0.00
£121.72
Text Box: £6,319.43
“ext Box: £0.00
Text Box: £2.46
Text Box 6
‘Text Box “£9,386.30
Text Box: F000
£0.00
Text Box! £0.00
Text Box: £0.00
Wext Box: £2, 755.80
‘Text Box! £3 120.4a
‘Text Box: £0.00
Text Box: -£3,676.57
Text Box: -£12.19
‘Text'Box: £0.60"
‘Text Box: £0100
was made good (no ‘without prejudice’ receipt needed to be
issued)
‘was made good by cheque and a ‘without prejudice’ receipt
issued at the time of the audit
‘was made good by cash and a ‘without prejudice’ receipt
issued at the time of the audit.
has been sent to ‘Late Account’ Financial Service Centre
and is to be settled in accordance with terms agreed with
your Contracts Advisor.
‘was withdrawn at the time of the audit.
will be settled centrally as per standard procedure.
Core/Outreach
‘Text Box Select.”
Result Discrepancy Made Good {€}
a]
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