From: Mark Underwood;
To: 'Newsome Pete’ <j
Ce: 'Harvey Michael! <N_
Subject: RE: Questions from the Call
Date: Wed, 8 Apr 2015 15:12:26 +0000
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One final question
It would be good to know how the BT is identified on the branch printout / ARQ data eg. does it say "Balancing Transaction for
£xx"?
Put another way, how obvious is it?
An example would be good if that is not too difficult to produce.
Mark Underwood
Complaint Review and Mediation Scheme
From: Newsome Pete
Sent: 08 April 2015 16:
Ce: Harvey Michael
Subject: RE: Questions from the Call
Yes that is true.
Pete
Pete Newsome
Business Change Manager
Post Office Account, Fujitsu UK&I
Tel:f
E-Mail: pete.newsom
Web: http:/uk.fujitsu.com
© £/¥}inI/e/3-
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From: Mark Underwood: GRO Hl
Sent: 08 April 2015 16:00 —
To: Newsome Pete
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Ce: Harvey Michael
Subject: RE: Questions from the Call
Also, and just to be 100%, presumably any BTP is also included on the ARQ data?
Mark
Mark Underwood
Complaint Review and Mediation Scheme
From: Newsome Pete
Sent: 08 April 2015 1
To: Mark Underwo
Ce: Harvey Michael
Subject: FW: Questions from the Call
Hi
The following questions came up on the call:
>ilot number of branches in Q1 2010
0 Still to be confirmed
Would the transaction appear in the branch print out
o This type of transaction will appear in the branch printout
ost Office want to see OCP 25882
o See document attached
Describe process with controls for a Injecting Balancing Transaction
0 See below
If the Post Office have a requirement for the Fujitsu SSC to update the Branch Database by injecting a
balancing transaction the process is:
ssue is described on a Peak incident (the incident reporting system)
Xequirement for financial correction identified by Post Office and discussed with Sub Postmaster
?eak transferred from SSC to Development team to write required correction as a script
MSC generated and signed off by Post Office to provide audit trail and authorisation for change
Development upload script to MSC (previously OCP)
3SC verify script as attached to MSC, download and copy to live system
3SC change role from read only to read / write access
3SC perform the data correction
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Any change would be a new transaction in the audit log and can be identified under a separate identifiable
login in the branch audit record. All existing transactions are unchanged.
t is Post Office’s responsibility to explain the need for the change and the change that took place with the Sub
Postmaster.
During all stages above marked “SSC” one member of the SSC will perform the action while a second
member of the SSC will witness ("four eyes rule" — see WI). Both names must be recorded on the MSC for
audit purposes.
W13649S. pdf
Pete Newsome
Business Change Manager
Post Office Account, Fujitsu UK&I
Web: htp/uk fujitsu.com
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