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gS
INITIAL COMPLAINT
AND MEDIATION
SCHEME: THE WAY
FORWARD
Summary of options and
issues as presented by legal
advisers.
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POL00022109
POL00022109
Summary of options and issues identified within Linklater's paper:
Preliminary note on the future of the Mediation Scheme ~ dated 31 March 2014
Key issues arising:
+ The ex!
+ Fundamental to establishin
+ The extent to which
‘The nature and extent of the risks arising from and associated with the Scheme in its current form
in the table be
Four key risks have Seen keniified, and these ae
romper
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POL00022109
POL00022109
Summary of options and issues identified within Linklater's paper:
Preliminary note on the future of the Mediation Scheme ~ dated 31 March 2014
establish eligibily for
administering the schem
+ Upto £1,500 plus VAT
. ees ‘day
Clarity around process
‘Transparency in relation to decision
PR and reputational risk
associated with non-settlement
Establehment of scheme sets ae of a settlement
Views expressed publically by Second Sight and other
stakeholders, offen with litle evidence to support position, making
Consistency of approach
faises expectations of applicants.
Low risk of litigation if PSMR not satisfied with outcome of
‘mediation - scale of claim will drive decision making in this
regard
+ Low risk of class action
Secured to date and sought in the fulure..
Ti as pote one eaniicrt
settlement
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a
Consistency of approach
POL00022109
POL00022109
Summary of options and issues identified within Linklater's paper:
Preliminary note on the future of the Mediation Scheme ~ dated 31 March 2014
Fhe Way Forward:
da number of issues which when brou
de with relerence to restruckaing
ome for ciztin’
vig of Horizon aye
of *standard” o jon irrespes
of the fegal merit of their ciaims:
23 and governance of Working Group
Ris recommended that the Board consider which of the above options to take forward as part of a restructured scheme,
‘The role of Second Sight
Second Sight, end the effectiveness of their im
smnatising and revising the terns of
it is proposed that Second Sight’s role in supporting a restructured scheme be considered as part of the options appraisal,
PASTRITLY CONFDENTN, 4 real
POL00022109
POL00022109
Summary of options and issues identified within Linklater's paper:
Preliminary note on the future of the Mediation Scheme ~ dated 31 March 2014
Clarification of Desired Objectives
‘The paper alse sets out a
+ is then
h all SPMRs?
he Plast Olfioe wish te
.g reciross to Applic
to compensate alt applicants i
io compensate al! applicants is by re
not to provide monetary compensation at all and seak to address $
ackidional training, upgraded hardware ete?
-@ ard not provise redress of any kod?
Does the Post Office wish to got tod of the allege
ive plaints on the
a more oF fess &
ts, does the Post Office wish:
ccontance vets th
i claina regardless of the
problems” with Horizon oF oF
# PSMRS dissatis
swith Horizon of
fied with Horizon, and ar
ng satisty alt applicants in the cage?
always be a pre
nach 10 ¢
‘The options appraisal will seek to ensure that any recommended option provides best fit against desired objectives. The
Board's position in respact of the above should be sought as a matter of priority.
POL00022109
POL00022109
Summary of options and issues identified within Linklater's paper:
Preliminary note on the future of the Mediation Scheme ~ dated 31 March 2014
Potential Options for Appraisal
tions sented to be Board fer consideration:
should be pres
2 for appraisal)
iclure scheme ~ terminating Second Sight’s involvement
ising the terns of Second Sights appointment
uekure scheme ~ formatising ar:
Basis for Appraisal
be produced which will des
ad cons and
od in ri
ation. A yightiog wil be agress to retieot
‘The outcome of the appraisal will form the basis of the recommenced way forward for the Scheme to the board,
: Algrment oth Extmated
Option Description Pros ons I Ree ‘Senemne Fireccial
Objectives Exposure
JA teport wi sorte each option, outining the pros
nto alignmont with 8
Restructure scheme —
‘formalising and revising the
terms of Second Sight’s
appointment.
relative importance of each otiteria
Bae of
Erplementaton
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o