MINUTE
Working Group for the Initial Complaint Review and Case Mediation Scheme
02 October 2014
Teleconference details:
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Participant's code: 67797522#
Attendees
Sir Anthony Hooper (Chair)
Alan Bates (JFSA)
Kay Linnell (JFSA)
Ron Warmington (Second Sight)
Chris Holyoak (Second Sight)
lan Henderson (Second Sight)
Kim Evans (Second Sight)
Angela Van Den Bogerd (Post Office)
Belinda Crowe (Post Office)
David Oliver (Post Office)
Tom Wechsler (Post Office)
Andy Parsons (Bond Dickinson)
Apologies
Chris Aujard (Post Office)
Agenda
Standing agenda items
1. New Questionnaire Responses
2. Priority cases
3. Bankruptcy cases
4. Post Office Investigation Progress
5. Cases with Second Sight to review PO investigation reports
6. Cases that Second Sight have reported on
7. Any other queries raised by Applicants / Advisors
8. AOB
1. New Case Questionnaire Responses
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Last two CQRs have now been received
Case No. Status
M134 Received 18 September — PO report due by 15 December
M146 Received 18 September — PO report due by 22 December
2. Priority cases
Case No. I Status
Moos Approved for mediation 19 August.
Mos2 Final report originally received 18 September, revised version received 23
September. Awaiting mediation decision.
M073 Final report received 24 September. Deadline for comments 3 October.
M086 Investigation has been prioritised - PO report due by 17 November.
M119 Investigation has been prioritised - PO report due by 9 October.
M143 Final report received 14 September. Approved for mediation 15 September.
3. Bankruptcy cases
Case No. I Status
M001 SS Final report received 18 September. Awaiting mediation decision.
M015, Final report received 05 September. Approved for mediation 16 September.
M019 SS Final report received 14 September. Approved for mediation 16 September.
M029 SS Final report received 18 September. Awaiting mediation decision.
SS Final report received 14 September. Awaiting mediation decision —
M030 :
judgement reserved.
M032 Passed to SS 28 August, Draft CRR due 17 October.
M036 Passed to SS 11 September. Draft CRR due 14 November.
Mo69 PO investigation on-going, report due by 10 November.
M081 PO investigation on-going, report due by 8 December.
M089 PO investigation on-going, report due by 10 November.
M100 PO investigation on-going, report due by 20 October.
M118 PO investigation on-going, report due by 13 October.
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Case No. I Status
M122 PO investigation on-going, report due by 6 October.
M128 PO investigation on-going, report due by 22 December
M150 PO investigation on-going, report due by 8 December.
SAH stated that he had decided to cast his deciding vote in favour of M030 proceeding to mediation. He
would provide the WG with his reasons shortly.
4. Post Office Investigation Progress
i) New scheduling to note
Case No. Date passed to POL Por eine scheduled
M137 11 September 1 December
M144 15 September 8 December
M134 18 September 15 December
M146 18 September 22 December
JFSA asked why M146 had a scheduled delivery date of 22/12 and not sooner. AVDB stated that POL was
working to the previously stated schedule and were clearing on average 5 cases a week.
ii) Overdue cases
No cases overdue.
5. Cases with Second Sight to review Post Office Investigation Reports
i) New scheduling to note
Case No. Date passed to SS SS planned scheduled delivery date
M024 15 September 07 November
M041 15 September 14 November
M043 29 September 05 December
Revised version
M053 passed back 29 TBC
September
M068 19 September 21 November
M087 01 October 12 December
Mog2 26 September 05 December
M120 15 September 14 November
M121 26 September 21 November
M122 01 October 05 December
M133 19 September 21 November
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¢ SS stated that they were currently taking 2 months from receiving the Post Office Investigation
Report to complete Draft CRRs.
e SS confirmed that they had attended a meeting with POL earlier in the week re: scheduling. They
had agreed to complete five Draft CRRs per week until the end of October in order to clear the
backlog before returning to the standard rate of production - three a week - from November.
e SAH said that the recent Draft CRRs contained a greater level of detail that had been helpful in his
consideration.
e SAH said that JFSA had indicated that they did not want to be part of any discussion on the
decision whether a case should proceed to mediation. In doing so, they had declined to assist him
in the exercise of determining how to cast his deciding vote. JFSA stated that this did not apply in
cases that had not been recommended for mediation by SS. Thus far, SS had recommended all
cases for mediation.
e SAH requested that SS draw out in their Draft CRRs any material that had not been available at the
time, if there had been a guilty plea to theft.
ii) Overdue cases
Case Date passed to I SS planned scheduled SS revised scheduled delivery
No. ss delivery date date
M031 12 August 26 September Extension granted to 24 October
M042 16 July 19 September Extension granted to10 October
M045, 09 July 19 September Extension granted to 21 November
M046 12 August 26 September Extension granted to 31 October
M058 29 July 12 September Extension granted to 03 October
M067 08 August 19 September Extension granted to 17 October
M072 27 May 12 September Extension granted to 10 October
Mogo 01 August 19 September Extension granted to 17 October
Mogs, 08 August 26 September Extension granted to 31 October
M126 06 June 05 September Extension granted to 03 October
M135 31 July 19 September Extension granted to 24 October
SS explained that a longer extension was required for M045 as SS needed to re-interview the applicant
6. Cases that Second Sight have reported on
Case SS draft Deadline for SS final report wae Sent to
No. I reportissued I comments I completed/ due I WG decision I “CEnR
04 September 18 September
Moot I 17 July 2014 Spier eter TBC -
23
Moo2 I 18 July2014 I 04 September I 14 September Mediate I September
2014 2014
2014
11 September I 19 September 23 September .
Moos 2014 2014 2014 TBC
moos I 2 September I 47 October 2014 I 14 October 2014 - -
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25 September
MO07 2014 TBC TBC - -
23
Moog 28 July 2014 I 06 August 2014 I 20 August 2014 Mediate September
2014
mors I 28 September I 47 October 2014 I 14 October 2014 - -
mors I 26 September I 47 October 2014 I 14 October 2014 - -
7 August 17
Mo14 I 28July2014 I (Applicanthas I °° September Mediate I September
until 27 August) 2014
6 August 23
Mo15 I 28July2014 I (Applicanthas I September Mediate I September
until 27 August) 2014
15 September I 25 September
M017 2014 2014 02 October 2014 - -
15 September
M018 2014 TBC TBC - -
23
08 August 04 September 14 September .
M019 2014 2014 2014 Mediate September
2014
M021 I 15 September I 7° September 02 October 2014 - -
27 August 10 September 18 September .
Mo29 2014 2014 2014 TBC
Mediate —
04 September 14 September Chair's
M030 I 31 July 2014 2014 2014 reasoning to -
follow
11 August 04 September 21 September .
MO03s 2014 2014 2014 TBC
14 September
27 August 05 September 2014
M039 2014 2014 Handed back to TBC -
SS for a revised
report due TBC.
18 September
2014
mos2 I 28 July 2014 I 4 September I Revised version TBC -
uploaded 23
September
12
M054 I 29 May 2014 06 June 2014 11 June 2014 Mediate September
2014
No — letter
M057 04 July 2014 I 01 August 2014 I 08 August 2014 with Chair N/A
31 July 2014
Revised version
M062 I 20 June 2014 22 July 2014 uploaded 23 TBC -
September
moss I 28 September I 45 October 2014 I 09 October 2014 - -
11 August 04 September 15 September . 17
Mo66 2014 2014 2014 Mediate I September
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2014
wo7s I 4 September I 93 October 2014 I 10 October 2014 - -
No — letter
M076 I 06 June 2014 I 17 June 2014 I 20June 2014 I NOW later NIA
7
20 August 04 September 14 September .
M079 2014 2014 2014 Mediate September
2014
17
M143 I 29July2014 I 4 September I 14 September Mediate I September
2014 2014 bien
e POL stated that they did not agree to mediation for M001, M003, M029, M035, M052 and M062.
These would all be discussed at the next face to face WG meeting on 17 October, in the absence of
JFSA.
ACTIONS SECRETARIAT:
a) M001, M003, M029, M035, M052 and M062 to be added to 17 October agenda.
b) BC to arrange the meeting so that discussion on these cases takes place without JFSA
ACTION POL: To provide the Chair in advance with its detailed position on the cases.
¢ SAH reiterated that the WG would not be provided with any information about the cases that had
gone to mediation until 25 have passed through. SAH said that he found this position unsatisfactory
but would proceed as agreed.
7. Any other queries raised by Applicants / Advisors
« Response from Mr Rhodes and Howe & Co (M061) re eligibility
« M149 no response received to the WG letter but (applicant has written to his MP)
« Request for extensions for M073 & M013 from Bill Cleghorn at Aver & M011 from Paul Keyton.
« M061 and M149 eligibility to be discussed at the next face to face WG meeting on 17 October.
ACTION: BC to send a holding letter to MP re M149
ACTION: M061 and M149 to be added to the 17 October agenda.
e Extensions for comments on M011, M013 and M073 were granted.
ACTION: BC to inform Aver and Paul Keyton of the granted extensions.
¢ SAH mentioned that he received a copy of letter from James Arbuthnot to Paula Vennells on
POL taking along three solicitors to the last face to face WG meeting. He said that it was not his
role to determine who should attend meetings to represent POL. BC said that Paula Vennells
had responded to the letter and copied her response to SAH and AB.
8. AOB
* DO was leaving this week and other team members would be leaving the end of the month. TW
was replacing DO and other new team members had also joined. ACTION: BC to circulate
details of team changes to the WG.
* €xtract from JFSA circular - AVDB and JFSA both stated that they hoped the JFSA circular had
got through to people and would prevent any further leaks. However, AVDB said that it had not
been sent to the WG for comment prior to release as had been agreed at a previous WG
meeting. JFSA stated that they had not agreed to prior circulation and an opportunity to
comment. BC confirmed from her notes and the minutes that the WG had agreed to prior
circulation for comment.
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Private Eye article - AVDB suggested that the information in the Private Eye article must have
come from a member of the WG. JFSA stated that the information had not come from them or
anyone they have links with.
M015 Aver letter —- Aver have written to SAH as they have received a letter from AVDB about
M015 not being recommended for mediation. SAH asked for any comments from JFSA before
he responds to the letter. JFSA asked for more time to consider the letter in more depth. SAH
requested that they respond before Monday if possible. If not possible, a holding letter should
be sent to Aver with a substantive response to follow on SAH’s return to the UK.
ACTION: BC to send a holding letter to Aver if necessary
POL had received an FOI request for SS Part Two report - ACTION: POL to discuss with SS.
Next WG meeting would be the face-to-face on 17 October.