POL00028040 - Operational Training & Development document - Section 8: International Mail PW (V1.1)

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POL00028040

POL00028040
MISC2018 Jan 2021 1 Section 8 International Mail PW V2.0
Parcelforce Worldwide
. I il °
International mail services
Customs requirements
A customs Despatch Pack (CP72) is required for all destinations and needs to
be correctly completed by the customer. ps8 ee ee
I! Note: I
To avoid delays for the customer, please remember to check the following = y= Northern Ireland remains
information has been completed in full on the Customs Despatch Pack: within the customs union, so
' customers in Northern Ireland !
I don'tneedtocompletea I
+ Name of addressee + Locality name J customs Despatch Pack (CP72) 4
i ‘ for destinations within the
Pe lock It . Ff
ost town (in block capitals) Country of destination 1 EU, unless it's a globalexpress (I
+ Number or name of house/flat + Sender's & recipient's I orBritish Forces Post Office I
+ County name contact telephone number 1 (BFPO) parcel over 2kg. it
+ Full details of the Beer rer ere 4

+ Name of street
contents - these should

+ Postcode/zip code be individually listed

Please refer to the image below when checking a customer's customs
Despatch Pack (CP72):

@ Always include senders detalts in FULL:
@ Name @ Address © Postcode @ Telephone

© AW29s include recipient's details in FULL:
@ Name @ Address @ Postcode © Telephone

clear and detailed description and value

@ House Deeds © Documents
@ Ladiesleatherjacket © Jacket

For documents: use one of the following descriptions: Business
correspondence, Personal correspondence, Financial statements
or Legal documents. Alternatively add full description of the

type of document.

@ AWaysinclude the item category and value
If the item is a document tick the ‘Documents’ box.

© Customer always signs form here

Delivering Operational Excellence &

The contents of this document are classified Post Office INTERNAL. Disclosing, copying, distributing the information contained within this document
to any third-party not working on behalf of Post Office and for the purpose intended, is not permitted,