POL00028411 - Presentation to CAPS Board by Dave Miller/Andrew Simpkins

Evidence on official site

POL00028411
POL00028411

“

om

- Presentation to CAPS Board

15th January 1999

Dave Miller/Andrew Simpkins

: I

Planning Movements I

I

Treasury Review Treasury Update Current

13/10/98 28/10/98 : I

“Start MOT 14/12/98 14/12/98 15/02/99 I
RAB 22/02/99 .° 22/02/99 06/04/99
Data centre migrate 27/03/99 10/04/99 08/05/99
Live Trial starts 05/04/99 12/04/99 17/05/99
NRO starts 16/08/99 26/07/99 31/08/99

*TreasuryReview identified 4 areas which could ‘unlock’ time

Two were agreed by all parties on 28/10/98

These brought forward the NRO date by 3 weeks

*Current plan adds 6 weeks testing, less the 3 weeks, less 1 week
saved by migrating after Easter

POL00028411

POL00028411

Testing Status

* Actions after MOR3/E2E2
* Inciderit Status at 22/12

* Pre-proving --Cycle 1

* Key areas in Cycle 2

* Coverage at end of Cycle 2
¢ Next Steps

Actions taken after MOR3/E2E2
-* 9 critical problem areas - resolution actions
and plans agreed by end November

+ ‘TIP’ interface - system and execution
issues clarified and changes made

+ Live migration/reference data changes to be
proven in targetted testing

* Changes made to managemient roles

* Changes to processes giving more timely
and measurable confidence levels

POL00028411
POL00028411

Pre-Proving Test Plan

* Must enable successful MOT, run to plan

* Must confirm financial integrity at counter
and at TIP/TP prior to MOT

* 3 pre-proving stages - pinicl target tests, 6
day counter cycle, 6 day E2E cycle
* Version 1 of plan delayed MOT to 22/2:

* Version 2 revised time to 15/2 based on
target test results, and weekend working

+ E2E setup week moved to 8/2

Incident Status at 22/12

‘© 347 incidents in total from MOR3/E2E2
* Approx 300 requiring action

+ 221 incidents closed by Pathway by 7/12
* 43 more closed by 22/12

 Pre-Xmas tests witnessed 102 (83 passed
but focused on key faults with simple cases)

* CAPS testing successful - 7 medium/low
STIRs, 16 pinicls (4 high but 3 in retest)

POL00028411
POL00028411

Pre-proving Cycle 1
* Revised pre-proving plan agreed on 23/12 ©

* Scripts and success criteria defined

* Cycle 1 commenced 6 Jan - counter only —
but including all critical functions

* Witnessed 72 pinicls, passed 68
* Raised 20 high/med pinicls.
* 10 require to be witnessed by 18/1 (Cycle 2)

* 100% success on stock unit balancing and
cash accounts

Key Areas in Cycle 2

* Daily reports - recheck reports
* BES fallback - TIP records incorrect

+ End-of-day markers when office LAN or
Gateway failure occurs

* HAPS reconciliation reports

+ E2E cash accounting and reconciliation
through TIP

° Essential to give confi idence in MOT. ‘plans

POL00028411
POL00028411

Coverage by end of Cycle 2

* All systems and interfaces except CAPS
* All high priority incidents to be witnessed

* Critical business functions to be executed
satisfactorily against measured targets

¢ A large number of ‘cleared’ lower priority
incidents will need to be witnessed in MOT.

* But Pathway system and. regression tests
will also be complete

Next Steps —

* Review Cycle 1 with CAPS on 18/1

* Plan to start Cycle 2 on 19/1, to complete
on 27/1 (follow-up fault clearance to 5/2)

* Complete and agree MOT entry criteria by
22/1 :

* Gain confirmation from TIP and HAPS on
readiness to procede to MOT

* MOT entry meeting with CAPS on 3/2

POL00028411
POL00028411

Context for Multi-Benefit

* No final ministerial decision

A POCL/Pathway/Fujitsu commercial
arrangement
No final DSS/Pathway arrangement
Different planning emphases

— ‘earliest realistic date for office rollout?(POCL)

— ‘stable plans for deployment of critical multi-
benefit systems’ (BA/DSS)

— ‘maintain Treasury review plan’ (Pathway)

4

Programme Plans Option 1 for CAPS Board - Continue with Treasury Review Plan
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ta Ste Eerrerarery Sele Verde” Seeds LSweels awed

Delivery

“This option retains the ma é-beneSt and NR2-+ dates provided in the Treasury Review, assumes

“BAIS ecto a te mle ve Toes per Tray Review ial 3 tenes
*APOCL CBB rollout wil statin Sepeaber 1999

‘The fl eard rollout Is held to statin Ape 2000
«Pathway are able to support the required parallel activity (as are POCL)
Sturt of NRO and of mut-beneStlive tial could be exended at a muzximaam to end September?

POL00028411
POL00028411

/ Option .1 - CAPS Concerns

* Increased parallelism of testing
— overlap of single and multi-benefit model office

— multi-benefit MO starts before NR2 fully live at
data centre migration

* Increased parallelism of live trials
— planned gap of only 2 weeks’ between trials
* Millennium effect - a months delay in NRO
could postpone MB trial into 2000

* Risks an unstable start to MB live trial

Option 1 - POCL View

¢ Some Horizon multi-benefit testing already
performed in E2E without serious problems

* Scale of POCL testing of multi-benefit
limited in comparison to POCL/ChB

+ No necessary link of multi-benefit model
office to data centre migration date

¢ But limited contingency for multi-benefit
trial (although some overlap possible ?)

« And Pathway delivery doubts remain

POL00028411

Programme Plans Option 2 for CAPS Board - Defer Multi-Benefit Trial to April 2000
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‘This option delays the the muiti-beneSt Live Trial until April 2000, It assumes:
SBAUDSS Crete i rot wo eat he ad bene t Live Tl in 1979 (et ean be regeited with Paorny)
*APOCL ChB rollout may not start until January 2000
+The full card rollout will stuart

September 2000
and Model Ofice foc NR2+ canbe mpi between POCL and BACAPS ccrpenents

Option 2 - Delay to April 2000

* Multi-benefit trial delayed by 7 months

* National card rollout (and CAPS 4.0)
delayed 7 months

t

* Need to split POCL and BA components of
NR2+ for testing and rollout to avoid
unnecessary delay to POCL

POL00028411

POL00028411
POL00028411

Option 2 - POCL View

* Commercial/business case impact for all
parties (minimum payment guarantees etc)
Risk of litigation

Length of delay unattractive if card given
go-ahead by Ministers

Exposure if Pathway. do hit NRO by 30/9/99

But necessary if Pathway do not deliver in
99. ° oe

°

Programme Plans Option 3 for CAPS Board - Option to Retain JSA Trial in 1999

198 99

1.NR2 Single Benefit >>

MasTarretiedI tye peeve EE pera] MOT RAB stipate I Live Trt ICemder'y I NRO, wr
‘QetaSwhs Pweck Bets Swede WSwecls Awe

‘This cpsion retains a mus-beneSt Live Til in 1999 but for one aditional beneSit only (eg4SA It
*BADDSS wast hep epente cofon of sarin a beet Live Telia 1999 bt lo retve te pla eed of ft
‘Biren continuing uncertainties withthe and dates
*APOCL Ca elo wil satin Septerser 1999 (popes on CAD Live Tia ls good enough oincuse ascend ber)
‘The matt-bereGt Model Office docs net start ni afer NR2 Data Cette Migrason is
Given the ISA Model Office performed in surener 98 and the mul-bene6t testing canied out within POCL CAB EZE testing then the
AISA testing required proc to intusion ina Live Trial can be conducted between May and September
“Rae tea ein atime tee srg wn eof Be DACAPS compre escaped
iy 2000)

al fa wm Sat myoey REMHEASE Cn

POL00028411

POL00028411

I Option 3 - JSA Trial only in 1999

* Some benefits in planning terms over
Option 2 (phasing, earlier rollout etc)

* Less risk to BA plans in 99

* But raises same commercial and business
issues as Option 2

* No easier to pursue and agree at this point

Summary - POCL View
* Options 2/3 not currently negotiable with
Pathway
— Treasury Review is agreed commercial basis
— Firm action taken on testing slippage
— Target date for NRO on new plan is still: August
— Up to 1 month contingency after August
~ Serious commercial impact of any card delay
* Recent progress on revised testing plan does
not easily justify change at this time

10

POL00028411
POL00028411

Preferred Way Forward
* Delay decision on multi-benefit plan until
mid-March :
* Prepare fallback position given risk in plan

* Monitor testing weekly and pre-RAB status
fortnightly :

¢ Allow time for ministerial discussions to
complete

i
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I * Progress service management issues and
I

multi-benefit pre-proving for end February

Key Questions

¢ Can we prove now that the Single Benefit
plan is unachievable ?

¢ Is the cost of maintaining the multi-benefit -
plan acceptable for the time being ?

¢ Is it necessary to defer a decision until
- March when ‘politics’ and MOT status will
'.~ be clearer ?
* Can we agree what conditions would
Force’ acceptance of Option 2 ?

a