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Message
From: Mark Underwoodys[/o=MMS/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Mark
Underwoo222a42ec- 51a8-4dfa-a353-dcea512679657b4)
on behalf of I Mark Underwoodié:
Sent: 21/12/2015 15:27:48
To: ‘Christopher Knight! [
cc: Jane MacLeod [/o=MMS/o' ‘change Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/c! ine
MacLeod01e4066c-e8db-4a0c-b4f9-1cff9a3d100849c]; Patrick Bourke [/o=MMS/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Recipients/cn=Patrick Bourkbe7db8d6-53ec-4534-922b-495877001727e11]; Rodric
Williams [/o=MMS/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Rodric
Williamse9c114f4-b03f-4595-b082-ce89be5c79d47b]; Steve Allchorn [/o=MMS/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Recipients/cn=steve.allchornc4c0S08f-8aab-43a8-8e73-79babcd2566b]
Subject: RE: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board Meetings Relevant to
Sparrow
Attachments: Second Sight Part 2 response from Fujitsu 150914.docx; Strictly Private & Confidential - Subject to Legal Privilege
Christopher,
Referencing the below email chain, please find attached Fujitsu’s comments on Second Sight’s Briefing Report ~ Part
Two, August 2014,
Mark
Mark Underwood
Complaint Review and Mediation Scheme
Sent: 21 December 2015 14: 12
To: ‘Christopher Knight’; ‘Jonathan Swift’
Cc: Jane MacLeod; Patrick Bourke; Rodric Williams; Steve Allchorn
Subject: RE: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board Meetings Relevant to
Sparrow
Christopher,
With reference to the outstanding Post Office action detailed in the below email, please find attached the
number and type of audits that have taken place, by year, since 2011.
In terms of the ‘random audits’ - any branch can be chosen, without any bias.
There are three main benefits of randomly selected audits: -
1. External auditors require assurance that systems are in place to validate that Post Office funds
exist at branches. As it is not practical to visit every branch every year, external auditors are
assured if a risk focused audit programme includes an element of random audits (so that no branch
in the Network is excluded from the possibility of being selected for audit)
2. To provide a baseline measure of risk e.g. If 5% of branches randomly selected for audit result in a
financial irregularity worthy of suspension/conduct code, it could be projected that the Business is
exposed to a risk of 5% of the entire c11760 branches (within a tolerance level). The higher the
number of the sample, the more reliable (statistically valid) the results
3. Enables a comparison against any risk model/branch profile e.g. if random audits show financial
irregularities in 5% of branches compared to 20% in audits generated by a risk model, it would
infer that the risk model is 4 times more effective than simply visiting branches at random. If a
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randomly selected audit results in a financial irregularity being revealed, it enables a review of
where the branch appeared in the Branch Profile and, therefore, helps any risk model improve over
time.
T have left voicemails with Fujitsu, chasing their outstanding actions.
Regards
Mark
Mark Underwood
Sent: 18 December 2015 19:54
To: ‘Christopher Knight’; Jonathan Swift
Cc: Jane MacLeod; Patrick Bourke; Rodric Williams; Steve Allchorn
Subject: RE: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board Meetings Relevant to
Sparrow
Christopher,
I have listed below the outstanding actions from the respective meetings last week against, broadly speaking, when we
expect to be able to provide the requested documentation / answer.
Let me know if I have missed anything.
e Fujitsu to:
- share its previously supplied comments on the Second Sight Reports (Monday / Tuesday);
detail the number of branches affected by the ‘Falkirk bug’ vs its ‘capability’ to affect, with reasons (Monday /
Tuesday);
- provide the number of system errors identified, by year, that could affect branch accounts together with the
number of branches that were affected and were capable of being affected by these errors, together with
reasons (Wednesday);
- _ investigate its email / data retention policy and how this would, if asked for the information, affect its ability to
provide the emails for those Fujitsu employees who worked at Bracknell in 2008/09 (Monday / Tuesday);
answer the questions posed in Jonathan’s letter of 16/12/2015 (the letter was forwarded on 17/12/2015. I will
call Fujitsu on Monday morning to obtain an ETA); and
- Comment on Page 6 of Deloitte’s Board Briefing Paper. I understand Fujitsu were approached and provided
comment at the time this paper was issued. We have requested this is shared with us (Monday / Tuesday).
© Post Office to:
- supply the Fujitsu presentation on the ‘forced log off’ issue (this is attached)
- the number and type of audits that have taken place over each of the last three years (Monday)
Regards
Mark
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Mark Underwood
Complaint Review and Mediation Scheme
From: Christopher Knight
Sent: 18 December 2015 17:
To: Mark Underwood:; Jonathan Swift
Cc: Jane MacLeod; Patrick Bourke; Rodric Williams; Steve Allchorn
Subject: RE: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board Meetings Relevant to
Sparrow
Mark,
Thank you for these.
Do you have an ETA for the various other documents which arose out of our meetings earlier this week (particularly the
Fujitsu one)?
Chris
From: Mark Underwood:
Sent: 18 December 2015 16:
To: Jonathan Swift; Christopher Knight
Cc: Jane MacLeod; Patrick Bourke; Rodric Williams; Steve Allchorn
Subject: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board Meetings Relevant to
Sparrow
Dear Jonathan and Christopher
You requested the minutes for the Sparrow Sub Committee meetings and the extracts from other Board Meetings
relevant to Sparrow. These are attached as numbered below:
15/03/2012: Extract from minutes of the meeting of the Board of Directors
23/05/2012: Extract from minutes of the meeting of the Board of Directors
04/07/2012: Extract from minutes of the meeting of the Board of Directors
19/09/2012: Extract from minutes of the meeting of the Board of Directors
21/05/2013: Extract from minutes of the meeting of the Board of Directors
01/07/2013: Extract from minutes of the meeting of the Board of Directors
16/07/2013: Extract from minutes of the meeting of the Board of Directors
25/09/2013: Extract from minutes of the meeting of the Board of Directors
31/10/2013: Extract from minutes of the meeting of the Board of Directors
10. 27/11/2013: Extract from minutes of the meeting of the Board of Directors
11. 21/01/2014: Extract from minutes of the meeting of the Board of Directors
12. 26/02/2014: Extract from minutes of the meeting of the Board of Directors
13. 26/03/2014: Extract from minutes of the meeting of the Board of Directors
14. 09/04/2014: Sparrow Sub-Committee Meeting
15. 30/04/2014: Sparrow Sub-Committee Meeting
16. 06/06/2014: Sparrow Sub-Committee Meeting
17. 12/01/2015: Sparrow Sub-Committee Meeting
18. 18/02/2015: Sparrow Sub-Committee Meeting
PON ANP WNE
Please do let me know if you need anything further in relation to these.
Kind Regards
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Mark
Mark Underwood
Complaint Revie
and Mediation Scheme
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