POL00038332
POL00038332
Additional End of Day Handout
Despatch - for Last Postman of day
Complete the following from the End of Day laminated handout 11/4:
e Personal Banking, Cheques and A&l Deposits and Withdrawals
In Addition to these, you may need to complete some or all of the following:
Card Account Applications
e Check relevant application forms have been completed correctly.
e Check the ID form (P6363) has been completed.
And despatch in the following order:
e Application form
e ID form ----- in that order for each application - no paper clips
These go in the white plastic EDS envelope, which goes in the orange and white striped EDS
pouch ENV2062.
Post Office Savings Accounts
Place all ISA applications in envelope PL6799 and Instant Saver, Growth Bond and Reward
Saver applications in envelope P6515 and despatch in normal mail.
PL6799 P6515
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POL00038332
Additional End of Day Handout
Travellers Cheque Sales and Purchases
To obtain end of day reports:
Back Office (F14)
Reports (F1)
Daily (24)
For Travellers’ Cheque Sales
TC Sales (34)
Print (22)
Check that the sales for each Travellers’ Cheque currency agree with AP receipts.
Attach the branch copies of the Horizon Online™ AP receipts to the Horizon Online™
Travellers ' Cheques Sales report and keep them in your branch until the end of the
Client Accounting week.
For Travellers’ Cheque Purchases
TC Purchases (32)
Print (22)
Two Horizon Online™ Travellers ' Cheques Purchases report produced
Check against all on hand encashed Travellers’ Cheques
Attach the encashed Travellers’ Cheques to the first copy of the Horizon Online™
Travellers’ Cheques Purchases report
Keep the second copy of the Horizon Online™ Travellers’ Cheques Purchases report in
your branch until the end of the Client Accounting week
All Offices - Enter the figures for Sales and Purchases onto the reconciliation sheet TC30
Travellers’ Cheque Purchases (with Daily Report attached) go in ENV2120 green striped
envelope, which then goes in orange and white striped EDS pouch ENV2062.
V2 Feb 2014
POL00038332
POL00038332
Additional End of Day Handout
Passport Check & Send Service
To obtain IPS report:
Back Office (F14)
Reports (F1)
Other - ID & Passport Services (43)
Preview (34) or Print (32)
Check number of Passport Applications and checking fees paid
Cut off if correct (36)
Yes (ENTER) Continue (ENTER)
Complete passport schedule
Yellow copy wrapped round Passport applications
Put in silver IPS envelope
On Horizon
Front Office
Post Mail Item (26)
Enter weight
Select Franked Mail (58)
From picklist select Special Delivery IPS.
Process as Special Delivery item
Settle to finish
Keep top white copy of summary P5035 along with all undercopies of customer receipt P4921
and Horizon Online Daily IPS Report. Despatch IPS envelope with other special deliveries.
Remember to print Postal Services report for despatch.
V2 Feb 2014 3
Additional End of Day Handout
Redirection
Collect Redirection forms from counter
Check office details have been completed and customer ID details entered
Place in Redirection envelope with information on back of envelope completed.
Post with last collection, or put in post box outside.
AFTER THE POSTMAN HAS COLLECTED
Check Currency and Travellers Cheques on hand against Foreign Currency report
Back Office (F14)
Reports (F1)
Daily (21)
Currency (52) (TC's on this print out as well)
Print
Count bulk notes and coin, from mid afternoon onwards in preparation for your daily cash
declaration.
Return to the End of Day laminated handout 11/4 to complete the following:
e APS transactions
&
e Daily Cash Declaration - All stock units must complete before 19:00
V2 Feb 2014
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POL00038332