POL00043622
POL00043622
Working Group for the Initial Complaint Review and Mediation Scheme
Key points and actions from the conference call at 1pm on 7 November 2013
Present:
Sir Anthony Hooper (SAH) Chair
Kay Linnell (KL)JFSA
Ron Warmington (Ron W) Second Sight
Andy Parsons (AP) Bond Dickinson
Angela Van Den Bogerd (AVDB) Post Office
Chris Aujard (CA) Post Office
Rodric Williams (Rod W) Post Office
Andy Holt (AH) Post Office
Belinda Crowe (BC) Post Office
Suzie McGregor (SM) Post Office
1. New Applications. The Working Group agreed new applications M017, 79, 80, 81
and 82 to be accepted onto the Scheme.
2. I Completed case questionnaires. The Working Group approved that case
questionnaires for applications M015 and 48 to proceed to the next stage.
3. Matters arising from existing applications.
a. M04 — AVDB has a further week to investigate and will report back next week.
b. M023 — still awaiting applicant's response about withdrawing application.
c. M073 — Legal action proceeding. Post Office will not oppose adjournment
Action: AP to ensure applicant and his legal representatives are aware.
4. Cases to be discussed at next full meeting on 22 November. The Working Group
agreed that applications M016, 25 and 47 should be discussed at next full meeting.
Actions: AP to finalise and issue letter to M025 following RW’s suggestions
BC to put applications on agenda for 22 November.