Working Group for the Initial Complaint Review and Case Mediation Scheme
Standing Agenda for Thursday Calls
Attendees
Sir Anthony Hooper
Alan Bates (JFSA)
Kay Linnell (JFSA)
lan Henderson (Second Sight)
Ron Warmington (Second Sight)
Chris Aujard (Post Office)
Belinda Crowe (Post Office)
Angela Van Den Bogerd (Post Office)
Caroline Culver (Post Office)
Andy Parsons (Bond Dickinson)
Claire Parmenter (Bond Dickinson)
David Oliver (Post Office)
Agenda
1. Status of current applications that have not yet been accepted
2. Status of accepted applications awaiting a Case Questionnaire Response
3. New Case Questionnaire Responses
4. Post Office / Second Sight investigation progress
5. Any other queries raised by Applicants / Advisors
6. Issues with resourcing / timings
7. Review outstanding actions
8. AOB
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Thursday 1
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3 February, 13:00 — 14:00
1. Status of current applications that have not yet been accepted
Case No.
Status
2. Status of accepted applications awaiting a Case Questionnaire Response
Case No. I Status
3. New Case Questionnaire Responses
Case No. I Status
4. Post Office / Second Sight investigation progress
Case No. I Status
moo2 Investigation and report finalised. Submit to Second Sight 13/02.
M006 Investigation not yet complete as awaiting further information. Extension required to
27 February
M011 Investigation complete. Finalising report. Due 6 February; extension required to 21
February
Mo18 Investigation not yet complete as awaiting further information. Extension required to
27 February
M019 Investigation complete. Finalising report. Extension to 21 February required (not first
extension)
Mo21 Investigation complete. Finalising report. Extension to 21 February required (not first
extension)
M022 Investigation complete. Finalising report. Extension to 21 February required (not first
extension)
M028 Investigation complete. Finalising report. Submit to Second Sight 21 February
M029 Investigation complete. Finalising report. Extension to 27 February required
M030 Investigation complete. Finalising report. Extension to 21 February required (not first
extension)
M031 Investigation complete. Finalising report. Extension to 27 February required (not first
extension)
M035 Investigation complete. Finalising report. Extension to 21 February required
M042 Investigation complete. Finalising report. Submit to Second Sight 21 February
M045 Investigation not yet complete; extension to 27 February required
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Case No. I Status
M048 Investigation complete. POL report being finalised. Extension to 21 February required
(not first extension)
M052 Investigation complete. Finalising report. Extension to 21 February required
M053 Investigation complete. Finalising report. Extension to 27 February required
M054 Investigation complete. Finalising report. Extension to 21 February required (not first
extension)
M058 Investigation not yet complete as awaiting further information. Extension to 27
February required
Mo65 Investigation not yet complete; Extension to 27 February required
Mo66 Investigation complete. Finalising report. Extension to 27 February required
M076 Investigation complete. Finalising report. Extension to 27 February required ( not first
extension)
M079 Investigation complete. Finalising report. Extension to 27 February required (not first
extension)
M127 Investigation not yet complete as awaiting further information. Extension to 27
February required (not first extension)
5. Any other queries raised by Applicants / Advisors
Case No.
Query
6. Issues with resourcing / timings
Case No.
Issue
7. Review of outstanding actions
Ref. No. I Action Update Action Owner
WG- Second Sight and Post Office to 09/01: WIP AVDB
015 consider the production of a joint 23/01: Discussion on-
generic report for the mediation going
WG- Post Office to only provide Working Sparrow Programme
016 Group with whether mediation was Team
settled or not.
WG- Ron to speak to Howe and Co when RW
027 the opportunity arises re their use of
language in this application.
WG- Scope of TOR: CA to raise with POL, CA
029 and seek confirmation on, the scope of
the WG's remit.
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WG- I Clause 4.8 / 4.9: WG accepts that its AP
030 role is not to give opinions on individual
cases. These clauses are accepted if
simplified. AP to redraft.
WG - I JFSA to send CA a list of documents JFSA
031 that they would like to be considered
as within the scope of the WG
WG- AP to sort out document delivery AP
032 methods with CEDR once a mediator
is selected.
WG- I AP to draft the letter that accompanies AP
033 the reports to Applicants to state that it
is in draft form and that sets out the
tight timetable.
WG- Re: Data Protection AP to discuss AB's I Data protection letters I AP
034 letter after meeting. have been issued to
AH and AB and
uploaded onto Huddle
with InfoSec rules
WG- I Second Sight draft terms of AP
035 engagement: Clause 1.4.2: AP to
change "neutral" to "objective".
Clause 1.5: AP to delete the line:
“it is.....matters".
WG- I AH to report back next Thursday on AH
036 the outstanding criminal cases after
discussing them with AP.
WG- M087: Second Sight to send the ss
037 material to POL for review. POL to POL
respond to advisor that no further.
training will be provided
WG- POL to report back on future funding POL
038 arrangements for KL and AH.
WG- I M091, M115 & M063: BC to write a BC
040 letter to the Professional Advisor cc'ing
the Applicant to specify that the
extension is granted but it is unlikely
that any further extensions will be
granted
WG- I M133 & M143: BC to write a letter to BC
041 the Professional Advisor cc’ing the
Applicant to specify that the extension
request was submitted after the
deadline and we do not give unlimited
extensions. We are prepared to give
an extension for 2 weeks but it is
unlikely that any further extensions will
be allowed.
WG - I New column to be included in the Case cc
042 Tracker to reflect when Second Sight
have requested supplementary
information from the Applicant/Advisor
WG- BC to write to Aver confirming travel BC
043 expenses are not included, using the
same formulation as the Working
Group agreed for Howe & Co.
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WG -__I M087: Post Office to issue letter to POL
044 Professional Advisor confirming the
Working Group is not minded to
provide training.
8. AOB
e =QA’ing of reports
¢ Status of the Fact File
e Second Sight report