POL00054528
POL00054528
; Post
Witness Statement OFFICE,
(CJ Act 1967, 89; MC Act 1980, ss 5A(3)(a)
and 5B, MC Rules 1981, r 70)
Statement of lan Venables
Age if under 18 Over 18 (If over 18 insert ‘over 18')
This statement (consisting of 2 pages each signed by me) is true to the best of my knowledge and belief
and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have wilfully
stated in it anything which I know to be false or do not believe true.
Dated the 30 day of __ March 2010
ie) Signature
I have been employed by Fujitsu Services, Post Office Account since May 2005. I perform the
role of Service Delivery Manager and am responsible for service delivery of all Post Office
change. I have working knowledge of the computer system known as Horizon, which is a
computerised accounting system used by Post Office Ltd and knowledge of the processes
used when Horizon kit is uplifted from closing Post Office Branches.
Horizon’s documented procedures stipulate how the Horizon System operates, and while I am
not involved with any of the technical aspects of the Horizon System, these documented
processes allow me to provide a general overview.
The serial number of the Gateway PC base unit at West Byfleet Branch (FAD Code 126023) is
YBSHO011567 and I have documentation from Triage Services confirming repair and software
reload of this unit prior to its deployment to the West Byfleet Branch.
On arrival at Triage Services on the 23rd of January 2008 base unit YBSH011567 was
subjected to a standard clean, test, and application reinstallation as per standard process,
Triage Services state that no malfunctions were found and as a result no repairs were carried
out to this unit and it was placed in storage awaiting redeployment.
All relevant data is held on Triages Services “MAX” system database.
The base unit with serial number YBSH011567 was finally redeployed to West Byfleet Office,
Branch Code 126023 on the 4th February 2008 and since its installation the Branch Manager
at this address has logged 29 Service Calls with the Fujitsu Services Horizon Help Desk. Once
redeployment has taken place all previous location history is overwritten on the Fujitsu
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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, r 70)
Continuation of statement of Jan Venables
systems.
At the time of writing this statement the Gateway PC, serial number YBSH011567 is still on site
at the West Byfleet Branch 237405 and in the absence of service calls relative to this unit the
author believes it to be functioning correctly.
Any records to which I refer in my statement form part of the records relating to the business of
Fujitsu Services. These were compiled during the ordinary course of business from
information supplied by persons who have, or may reasonably be supposed to have, personal
knowledge of the matter dealt with in the information supplied, but are unlikely to have any
Ce) recollection of the information or cannot be traced. As part of my duties, I have access to
these records.
O
Signature I G RO I Signature witnessed by I G RO
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