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Dawn Hawkins
From: John Longman
Sent: 01 September 2011 11:33
To: Emily B Springford
Subject: Alderly Edge & Astwood Bank
Emily
We will need to get clarification from Shoosmiths on exactly what they mean in the point queried by
Penny Thomas below.
ity Manager
Security Operations - Sauth
Post Office Ltd is a trading name of Royal Mail Group itd, Registered in England and Wales number: 2154540.
Registered Office: 148 Old Street, Landon, EC1V3HQ
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From: Thomas Penny),
Sent: 01 September 2011 10:43
ia John Longman
<c; Jane M Owen
Subject: RE: Horizon Integrity Challenges - Alderley Edge Post Office (Scott Darlington) & Astwood Bank
Post Office (Julian Wilson)
Hi Jon
OK. I've read the requirements and spoken to an expert. We do not understand the question and need
clarification on:-
The documents relating to the assessment of the pilot testing of Horizon Mark 2 and Horizon Mark 3,
the results of those assessments, the losses that were found within the system and details of
how those losses were reconciled or otherwise dealt with.
If you are talking about Horizon pilot we believe you will need to address your question to POL technical
experts. If it's something else, please qualify.
I will proceed with identifying which information we will be able to provide and the estimated costs for so
doing.
Speak soon.
Kind regards
Penny
01/09/2011
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Penny Thomas
‘Security Analyst, Customer Services
Fujitsu Services Retail & Royal Mail Group Account
Lovelace Road, Bracknell, Berks RG12 8SN
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E-Mail: pbnny:wremas,
Web: — htipz/uk fujitsu
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, Lonéon WiU 3BW
01/09/2011