POL00059303
POL00059303
Yasmin Qureshi
Member of Parliament for Bolton South East
Our Reference: CJP/01120186 25 October 2012
The Rt Hon Dr Vincent Cable MP
Secretary of State for Business, Innovation and Skills
4 Victoria Street
London
SW1H OET
Dear Vince,
Mr Chirag Patel,
Mr Patel was employed as a subpostmaster of the Post Office at Littleton Road in
Salford, however he was terminated following a review of the Post Office in light of
the accusation that money had gone missing. Mr Patel entirely disputes this.
He took over the Post Office in December 2010 and it was in February 2011
problems began.
Atter the first audit of Littleton Road in May 2011 the Post Office had trouble
balancing the books and they wanted him to make up the difference.
He was a newly appointed postmaster and was supposed to have received training
and support which included a monthly phone call and a visit after 3 months - he had
none of these.
He had problems when he tried to balance out the books himself and despite asking
for assistance from the Post Office he wasn't given any help and was ignored.
After 6 months he had his review and audit and they found the books were £9k short
- he was immediately suspended. After further investigation they discovered that it
was £12.5k short.
The person who did the audit even said there was a problem with the computer
because all the money in the Post Office was accounted for and that it was not Mr
Patel.
He had to pay the Post Office £12.5k in June 2011 otherwise they threatened to
close it. So he had to pay it.
The suspension was lifted in August 2011 following an interview which they decided
not to dismiss him.
wa RPanetof2
Tel:
POL00059303
POL00059303
He took back Littleton Road in August and was told after one month that there was a
Short fall of £6k - but this was for during the time he was not the postmaster. It was
during the time he was Suspended and someone else was there.
The Post Office demanded that he Pay the £6k even though he wasn't there and
wasn't responsible for it. He said that he couldn't afford to Pay it so they deducted his
wages for 3 months. He had no Opportunity to contest this. If he did they threatened
to close the Post Office.
contract. This was in June 2012.
He believes that he has lost approx £40k from the Post Office from various fines and
reduction in Pay.
Please find enclosed all documentation in regards to Mr Patel's case for your
information.
Please can I ask you to undertake a complete and thorough review of Mr Patel's
case and how it has been handled by the Post Office?
Furthermore, please can you Clarify whether the contract with Postmasters sign
does waiver their rights to legal redress? Is this legal?
I would be grateful if you could fully investigate Mr Patel’s situation and look to
resolve this matter as Soon as possible. I look forward to receiving your reply.
Yours sincerely,
Yasmin Qureshi
Member of Parliament for Bolton South East
Page 2 of 2
BBC News - Investigators to check Post Office computers Page I of 2
BIBS News
UK
21 June 2012 Last updated at 17:65
Investigators to check Post Office computers
By Matt Prodger
Home affairs correspondent
The Post Office has appointed external investigators to examine allegations of deficiencies in the computer system used
in all its outlets.
It comes after many sub-postmasters said they had been wrongly accused of theft, fraud and false accounting
‘Around 100 sub-postmasters and sub-postmistresses have registered an interest in suing Post Office Ltd over its Horizon
computer system.
Horizon records financial transactions in branches across the UK.
Sub-postmasters say they have been forced to pay back many thousands of pounds’ worth of money which they did not take.
Many of them them were stripped of their post office contracts and bankrupted, and a handful have served prison sentences
Forensic accountants
rie Post Office has instructed a firm of forensic accountants, and Sight Limited, to conduct an independent review of 10 existing
cases raised by a number of MPs and the law firm Shoosmiths.
Aconfidential Post Office internal memo in September 2008 said that in its crown offices alone - those operated by the Post
Office itself rather than by sub-postmasters - there had been £2.2m of losses in ‘one year, which was having @ serious effect on its
ability to achieve profitability.
It has refused to publish figures on apparent losses at sub-post offices.
Seema Misra, a former sub-postmistress from West Byfieet, Surrey, who was convicted in 2010 of stealing nearly £75,000 and
jailed for four months, said she hoped the investigation would help clear her name
She was pregnant with her second child when convicted and lost the contract to run the post office.
she told the BBC: "My life is completely shattered. I want to get the investigation done - it was the system. of whatever it was, it
wasn't my fault- and get my name cleared
sym no thief, I never was. I haven't taken a single penny from the Post Office. I put money in the Post Office. I haven't taken any
of their money."
“The Post Office backs the conviction, saying a jury found her guilty of theft
‘absolute confidence’
‘The Post Office has repeatedly denied there is @ problem with the system, saying the claims have been made by a very small
number of people who had contracts with it.
‘A spokesman said: "The Post Office continues to have absolute confidence in the robustness and integrity of its branch
accounting processes.
25/10/2012
POL00059303
POL00059303
POL00059303
POL00059303
———
POL00059303
POL00059303
BBC News - Investigators to check Post Office computers Page 2 of 2
“over the past 10 years, many millions of branch reconeliations have been carried out with transactions and balances accurately
recorded by more than 25,000 different sub-postmasters.
The Post Office has no hesitation in agreeing to an external review of these few individual cases that have been raised with us
by a number of MPs."
But Conservative MP Andrew Bridgen said the external investigators should have been appointed independently
Mr Bridgen, who has such a case in his own North West Leicestershire constituency, said: "I would far rather they be appointed
by another body. ! would prefer itif they were paid by the Cabinet Office.
“It is important that this whole review should be beyond reproach and conducted at arm's length from the Post Office.”
More UK stories
usiness-2007823:
oa ae sy emerged from recession in the three months from July to September, «with growth of 1.0%, helped by the Olympic Games.
Ford cutting 1,400 jobs in.
Uinews/business-20083272
Savile ‘victims number 300°
{inews/uk-20081021]
BBC © 2012 The BBC is not responsible for the content
of external sites, Read more.
1 8535354 ?print=true 25/10/2012
POL00059303
POL00059303
POL00059303
POL00059303
2nd Floor
The Markets Crown Office
6-16 New York Street
LEEDS
LS2 7DZ
Tetephone
Strictly Confidential
Mr Chirag Patel
Subpostmaster
Post Office® Littieton Road Branch
Dear Mr Patel
Glenn Chester wrote to you on 27 May 2011 confirming the suspension of your contract
for services as subpostmaster of Post Office® Littleton Road.
{ have now received the necessary papers relating to this case and, after reviewing them,
I should advise you that I will have to consider the summary termination of your
Contract for Services on the grounds of :- ,
Your branch accounts had not been rolled over since January 2011 which is a breach of
your Contract for Services Section 12 paragraph 4 which states:
ACCOUNTS
4, The Subpostmaster must ensure that accounts of all stock and cash entrusted to
C him by Post Office Counters Ltd are kept in the form prescribed by Post Office Counters
Ltd, He must immediately produce these accounts, and the whole of his sub-office cash
and stock for inspection whenever so requested by a person duly authorised by the
Regional General Manager.
Your failure to manage Post Office® Littleton Road Branch to the satisfaction of Post
Office Ltd resulted in a shortage identified at audit of £16983.65.
You have also failed to properly account for monies proper to Post Office Ltd in that
Lottery monies were not accounted for as per the instruction given to you by myself on
my visit to the branch prior to you taking over.
www.postoffice.co.uk
ost Office Ltd is registered in England and Wales. Registered No. 2154540. Registered Office 148 Old Street, London, ECAV 9H.
Post Office and the Post Office logo are registered trade marks of Past Office Ltd. Y/Y
POL00059303
POL00059303
Page 2of4
n addition it was also tound that the Green Giros for the branch had not been
despatched since week 50 of the Previous accounting year (9/3/11) which is a breach of
Section 22 paragraph 3 which states:-
TRANSACTIONS
3. the Subpostmaster will be responsible for ensuring that transactions are carried
out accurately, that all reasonable steps are taken to prevent fraud and that all
This being in accordance with section 1 paragraph 5 of your contract for services which
States:-
5. The Subpostmaster is not obliged to attend the sub-office Personally but he is required,
whether he is there or not, to accept full Tesponsibility for the Proper running of his sub-office
and the efficient provision of those Post Office services which are required to be Provided there.
Retention of the appointment as Subpostmaster is dependent on the sub-office being welt
managed and the work performed properly to the Satisfaction of Post Office Counters Ltd.
This is in accordance with your Contract for Services which Provides that the Agreement
may be determined at any time in case of breach of conditions by you, or non-
performance of your obligations or non-provision of Post Office Services,
Before I reach any decision about the future of your contract for services, I would like to
give you the opportunity to put forward your version of events ré
Y intervi G
chai
-at 14:30 p.m. or suommung”
@ yOu should inform me of your intentions by
on receipt of this letter and completing the reply
address at the head of this letter.
rg)
calling or texting me on
slip enclosed and sendi
You also have the right to request and receive all information Telating to the
aforementioned charge.
If you choose to attend the interview, it will be recorded in order that an accurate record
of the discussion can be made. A copy of this recording will be provided to you after the
interview.
It you wish to put forward a written representation this should reach me by 28 June
2011 to the address at the head of this letter.
Page 30f 4
Please note that it that you decline this opportunity to present your case, OF Tall to advise
me of your intentions within the above stated timescales, I shall have to reach my
decision about the future of your Contract for Services on the basis of the evidence
available to me.
we by Oo
w DY &
Should you choose 2 personal interview. you may be accompanied at the inter
friend, who must be a Royal Mail employee, a registered Sub Office Assistant or a
Subpostmaster, who may also be a representative of the National Federation of
Subpostmasters. ff there are any specific circumstances or special requirements that
either yourself or your friend have in terms of the interview, please provide details of
these when returning the reply slip.
Yours sincerely
Paul Williams
Agent Contract Manager
Post Office Ltd
POL00059303
POL00059303
POL00059303
POL00059303
Page 4or4
10: Paul wituarns
Agent Contract Manager
From Mr C Patet
Post Office®, Littleton Road branch
*Iwill attend tor mterview on 28 June 2021 at Famworth Mail Centre at 14:30 p.m. and will be
accompanied by
Please indicate if you have any specific circumstances or special requirements which need to be
considered when arranging an interview. YES / NO
© Ifyes please enclose details
*1 will be submitting a written representation by
*I do not wish to attend for interview or submit a written representation
* Please delete as necessary
Signed
Date
POL00059303
POL00059303
2" Floor
‘The Markets Crown Office
6~16 New York Street
LEEDS
152 70Z_
wir Chirag Rajendra Patel
Post Office® Littleton Road
Strictly Confidential
27 May 2012
Dear Mr Patel
Post Office® Littleton Road branch at
\ refer to our recent telephone conversation and confirm that you have been suspended from your
Subpostmaster Contract in respect of the above branch with effect 27 May 2011 until further notice.
This suspension is made under section 19, paragraph 4 of your Subpostmaster Contract. It does not
mean that your contract has terminated.
During our telephone conversation you indicated that you would be willing to make the above premises
available for use by a temporary subpostmaster during your suspension for the purposes of ensuring
continuation of Post Office® services. If and when a temporary subpostmaster is appointed by Post Office
Ltd, please note that it will be up to you and the temporary subpostmaster to reach agreement over an
appropriate payment by the temporary subpostmaster to you in respect of any rent, staff wages, utilities
and other relevant expenses.
I would be grateful if you could complete and return to me at the address above the slip set out below
confirming your understanding and intention regarding the matters set out in this letter.
Yours sincerely,
Glenn Chester
Contract Manager
www.postoffice.co.uk
ost umnce Lia is registered in England ana Wales. Kegistered No, 2154>4U. Registered UMtce 148s Uld Street, London, ELAV YHUL
Post Office and the Post Office logo are registered trade marks of Post Office Ltd.
POL00059303
POL00059303
POST.
OFFICE
je 2of2
10: Glenn Lester
Agent Contract Manager
From: Mr Chirag Rajendra Patel
Post Office® Littleton Road 282422
; I confirm that I Chirag Rajendra Patel am willing to make my premises al
GRO ailable for use by any temporary subpostmaster appointed by Post Office Ltd in order
to provide Post Office® services during my suspension and that ! understand that it is my Yesvonsibility to
come to an agreement with any such temporary subpostmaster regarding the use of my premises and
any payments for that use and for any staff costs.
signed:
Name of subpostmaster in capitals:
Date:
om
POL00059303
POL00059303
B8 July 2011
r Post I
Tee?
G R O I Post Office Ltd
i 3" Floor
Clippers Quay
Salford
MbU 3NW
Uear Mr Patel
Re: Littleton Road Post Office Branch
Telephone conversations of today 8 July 2011 reters.
Further to your suspension on 27 May 2014 by Glen Chester Contract Manager for Post Office Ltd.
At the recent audit at Littleton Road Post office branch on 27 May 2011 a number of irregularities
in the accounts have come to light and these matters need to be explored with you. In order that
you nave an opportunity to discuss the circumstances, i am writing to invite you to atend a
voluntary interview with the Post Office Ltd Security Investigation Team.
{ have arranged the interview for Friday 29 July 2011 at 11 am. The interview will take place at
Post Office Ltd Clippers Quay Salford M50 3NW. If you make yourself known at reception. twill be
informed of your arrival.
1 must remind you that we are investigating possible criminal offences and as such the proposed
interview will be under caution and taped recorded.
Your legal rights will be explained to you in full at the interview, however so that you are aware of
them I will detail a brief summary of them now.
1. Should you attend the interview - itis on a voluntary basis - you do NOT have to remain at the
interview - you are NOT under arrest.
2. You may wish to seek legal advice from a solicitor before you attend this
interview - Your solicitor may also attend the interview with you.
3. In addition to your right to consult with or have a solicitor present ~ you may also have a Post
Office friend present. This friend is classed as someone over the age of 18 years of age and is
currently employed by the Post Office, he or she must not be involved in the enquiry.
it you have any queries, please phone me on the number above.
POL00059303
POL00059303
a
U8 July 2U11
Aiiet natively if you engage the services of a solicitor you may pass this letter onto your solicitors for
them to deal with.
Please note that until 28 July 2011 I am on annual leave. On my return I will contact you and
confirm that the above arrangements are still convenient.
Stephen Bradshaw
Fraud Investigator
Post Office Ltd Security Team
POL00059303
POL00059303
2nd Floor
® The Markets Crown Office
6-16 New York Street
o~.
Strictly Confidential
Mr Chirag Paiet
Subpostmaster
GRO
18 July 2011
ear Mr Patel
As you are aware I texted you last week whilct I was away on a further interview
appointment for today at 14:30 p.m. and both texted you and emailed you today to ask that you
confirm your attendance to which you did not reply.
I am now offering you one further opportunity to attend an interview on Friday 22 July 2014 at
10:00 a.m. at Farnworth Mail Centre, Stone Hill Road, Famworth, BL4 9XX.
It you cannot make-this you alsohave the opportunity to-suibmit ary turther comments in
addition to your earlier email in support of your case before this date which can be by letter or
email.
Atter this date I will then assess all the details of your case and any comments you have made to
make a final decision on the future of your Contract for Services.
Can you please acknowledge by either email or by text t ~ GRO _iby Thursday 24 July
whether you will be attending the interview.
latso apologise if you feel you were misled regarding who can attend an interview with you but
full details of who can accompany you were included in the final paragraph of my initial letter
that I sent you detailing the reasons why Post Office Ltd may wish to terminate your Contract for
Services.
Yours sincerely
Baur vontamns ot
Agent Contract Manager
www.postoffice.co.uk
Post Office Ltd is registered in England and Wales. Registered No, 2154540. Registered Office 148 Old Street, London, ECLV 9HU.
Post Office and the Past Office logo are registered trade marks of Post Office Ltd.
POL00059303
POL00059303
ind Floor
The Markets Crown Office
K-16 Naw Vork Stroot
Dhwdy Cortennad
Mr Chirag Patel
Subnastmaster
Past. Mffica®.Littlaton Road Branch
Dear Mr Pate:
Glenn Chester wrote to you on 27 May 2011 confirming the siispansinn af your cantract
for services as subpastmaster of Post Office® Littleton Road.
i have now received the necessary papers relating to this case and, after reviewing tien,
I should advise you that I will have to consider the summary termination of your ‘
Contract for Services on the grounds of :-
Your branch accounts had not been rolled over since January 2011 which is a breach of
your Contract for Services Section 12 paragraph 4 which states:
ACCOUNTS
¢ 4, The Subpostmaster must ensure that accounts of all stock and cash entrusted to
him by Post Office Counters Ltd are kept in the form prescribed by Post Office Counters
Ltd. He must immediately produce these accounts, and the whole of his sub-office cash
and stock for inspection whenever so requested by a person duly authorised by the
Regional General Manager.
Your failure to manage Post Office® Littleton Road Branch to the satisfaction of Post
Office Ltd resulted in a shortage identified at audit of £16983.65.
You have also failed to properly account tor monies Proper to Post Office Ltd in that
Lottery monies were not accounted for as per the instruction given to you by myself on
my visit to the branch prior to you taking over.
—e-
www.postoffice.co.uk
Post Office Lid is registered in England and Wales. Registered No. 2154540, Registered Office 148 Old Street, London. ECV 9HQ.
Post Office and the Post Office logo are registered trade marks of Post Office Ltd.
POL00059303
POL00059303
In addition it was also found that the Green Giros for the branch had not been
despatched since week 50 of the previous accounting year (9/3/11) which is a breach of
TRANSACTIONS
3. The Subpostmaster will be responsible for ensuring that transactions are carried
out accurately, that all reasonable steps are taken to prevent fraud and that alt
documentation is properly completed and despatched at the due time. Where under the
terms of its contracts with its clients Post Office Counters Ltd incurs financial penalties
as a result of the Subpostmaster’s failure in this regard, Post Office Counters Ltd may
pass on this additional cost to the Subpostmaster
This being in accordance with section 1 paragraph 5 of your contract for services which
states:-
5, The Subpostmaster is not obliged to attend the sub-office personally but he is required,
whether he is there or not, to accept full responsibility for the proper running of his sub-office
and the efficient provision of those Post Office services which are required to be provided there.
Retention of the appointment as Subpostmaster is dependent on the sub-office being well
managed and the work performed properly to the satisfaction of Post Office Counters Ltd.
This is in accordance with your Contract for Services which provides that the Agreement
may be determined at any time in case of breach of conditions by you, or non-
performance of your obligations or non-provision of Post Office Services.
Before I reach any decision. about the future of your contract for services, I would like to
give you the opportunity to put forward your version of events relating to the above
charae..You.can attend an.interview.on Tuesday 28 June 2011 al
' at 14:30 p.m, or submi
response to the charg should inform me of your intentions by
calling or texting me ori n receipt of this letter and completing the reply
slip enclosed and sending it to the address at the head of this letter.
You also have the right to request and receive all information relating to the
aforementioned charge.
If you choose to attend the interview, it will be recorded in order that an accurate record
of the discussion can be made. A copy of this recording will be provided to you after the
interview.
ff you wish to put forward a written representation this should reach me by 28 June
2011 to the address at the head of this letter.
lan
POL00059303
POL00059303
Page 30f 4
Piease note that it that you decline this opportunity to present your case, or fail to advise
™me of your intentions within the above stated timescales, I shall have to Teach my
decision about the future of your Contract for Services on the basis of the evidence
available to me.
Should you chaase a personal interview, you jay be accompariied at the in
friend, who must be a Royal Mail employee, a registered Sub Office Assistant or a
Subpostmaster, who may also be a representative of the National Federation of
Subpostmasters. f there are any specific circumstances or special requirements that
either yourself or your friend have in terms of the interview, please provide details of
these when returning the reply slip.
Yours sincerely
Agent Contract Manager
Post Uttice Ltd
laa
Page 404
To: Paul Williams
Agent Contract Manager
From Mr C Patel
Post Office®, Littleton Road branch
™1 will attend for interview on 28 June 2011 at Farnworth Mail Centre at 14:30 p.m. and will be
accompanied by
Please indicate if you have any specific circumstances or special requirements which need to be
considered when arranging an interview. YES / NO
o If yes please enclose details
™t will be submitting a written representation by
*1 do not wish to attend for interview or submit a written representation
* Please delete as necessary
POL00059303
POL00059303
POL00059303
POL00059303
rp
OFFICE
“Se
¢ y
Strictly Confidentiat
Mr Chirag Patel
Subpostmaster
GRO
C 22 July 2011
Dear Mr Patel
Jam writing following our meeting on 22 July 2011 in which you put forward
Feasons why your Contract for Services should not be summarily terminated. I
have reviewed the Papers relating to this case very carefully and have taken into
account the points you have put forward,
After consideration I have decided not to summarily terminate your contract for
services as Subpostmaster Past Office® Litiieton Road branch. The reason I have
taken this course of action is that whilst I believe there was considerably more you
could have done to Tectify the position the branch found itself in, I have accepted
the points Tegarding your inexperience as a Subpostmaster,
! am prepared, therefore, to give you a final opportunity to improve your
C performance as Subpostmaster of Post Office® Littieton Road branch. You must
clearly understand that unless there is a significant and sustained improvement in
the performance of the branch, I will have to seriously consider the future of your
Contract for Services,
The conditions that I have attached to your reinstatement are as follows:-
1 That you wilt undertake the necessary training provided by Post Office Ltd on your
reinstatement.
2 That you guarantee that all monies Proper to Post Office Ltd eg. Lottery® and
Paystation® will be transferred and accounted for on a daily basis,
o
www. postoffice.co.uk
Post Uffice Ltd ts registered m England and Wales. Negrstered No. 2754540. Registered Ultice 148 Old Street, London, KLV 9HU.
Post Office and the Post Office logo are registered trade marl of Post Office Ltd.
POL00059303
POL00059303
Page 20f2
3 That Branch Trading Statements will be produced in accordance with the timetable set
down by Post Office Ltd
4 That all outstanding debt owed by you to Post Office Ltd, currently £12485,77 be
resolved prior to your reinstatement by sending a cheque payable to Post Office Ltd for my
attention to the address at the head of the accomp
inn letter
ig tetter.
5 All weekly and monthly accounting documentation will be despatched according to the
tules and instructions laid down in the various operating manuals/help files.
I have also enclosed an acceptance form for these conditions that must be returned to me by
Special Delivery prior to reinstatement.
if you cannot accept these then I have no option other than to summary terminate your Contract
for Services as Subpostmaster Post Office® Littleton Road Branch from the date of this letter.
I have made arrangements to transfer the branch back to you on 3 August 2011 at 08:30
a.m. provided the above conditions are met. You will then receive 5 days onsite support in
order that all processes etc are fully understood by you going forward.
The temporary subpostmaster will be advised accordingly.
Please sign and return one copy of this letter and I enclose a second copy for your
retention
Yours sincerely
Paul Williams
Agent Contract Manager
Post Office Ltd
POL00059303
POL00059303
Conditions of reinstatement as Subpostmaster at Post Office® Littleton
Road branch
**™ please delete as appropriate
' Mr Chirag Patel ***am/am not prepared to accent the conditions listed below.
**™ I understand that by accepting these conditions if I fail to abide by them I may be subject to
the future
in the future
contractual actior
*** I understand that by not accepting these conditions of reinstatement my contract for services
as Subpostmaster at Host Uttice@ Heights Lane branch is summary terminated with effect
from 22 July 2011
Conditions
a That ! will undertake the necessary
reinstatement.
ng orovided by Poct co Ltd
1g provide: fice Lt
d by Post c
2 That I guarantee that all monies proper to Post Office Ltd eg. Lottery® and Paystation®
will be transferred and accounted for on a daily basis.
3 That Branch Trading Statements will be produced in accordance with the timetable set
down by Post Office Ltd
4 That all outstanding debt owed by you to Post Office Ltd, currently £12485.77 be
resolved prior to your reinstatement by sending a cheque payable to Post Office Ltd to the
address at the head of the accompanying letter.
5 All weekly and monthly accounting documentation will be despatched according to the
Tules and instructions aid down in the various operating manuals/help files.
Signed...
Mr Chirag Patel
Dated..
Please return to
F
Mr Paul Williams, Agent Contracts Manager, I
POL00059303
POL00059303
> - - faa oe ~ Bo
PRIVATE & CONFIDENTIAL
Mr Chirag Rajendra Patel
14 November 2011
Dear Mr Chirag Rajendra Patel
Outstanding debt to be deducted from remuneration.
OFFICE-LITTLETON ROAD = -
OFFICE CODE
We now intend to authorise a:deduction from your remuneration of £6019.56 to
clear outstanding debt on your customer account. The amount of £6019.56 will be
deducted by one instalment of £1504.89 followed by a further 3 instalments of
£1504.89 per month commencing November 2011
GRO
Dawn
_ Current Agents Accounting Team
2nd Floor West
Nod Future Walk
Chesterfield
S49 1PF
Telephone:
©
www.postoffice.co.uk
Post Office Lid is reg
England and Wales. Registered No, 2154540. Registered Office 148 Old Street, London, EC1V 9HO.
Date: 12" October 2011__
POL00059303
POL00059303
= 4y— = we =o
~
Mr Chirag Rajendra Patel
Littleton Road Post Office
Dear Mr Patel
Outstanding Amount £6,019.56
The specific amount shown above which has been ‘settled centrally” at your Post
Office and despite previous reminders is still outstanding.
Failure to meet the repayment terms by 19” October 2011 will lead us (with
approval from your Contract Advisor) to deduet this cutstanding debt from-your — -
future remuneration payments,
Please make any cheques payable to Post Office Limited.
Yours sincerely
Post Office Ltd
Second Floor West
Current Agents Debt Team
No.1 Future Walk
Chesterfield
‘S49 1PF cae ~s-- coe ee -—-
www. postoffice.co.uk
Post Office Ltd is registered in England and Wales. Registered No, 2154540. Registered Office 148 Old Street, London, EC1V 9HQ,
Post Office and the Post Office logo are registered trade marks of Post Office Ltd.
POL00059303
POL00059303
2nd Floor
® The Markets Crown Office
6-16 New York Street
LEEDS
Strictly Confidential
Mr Chirag Patel
Subpostmaster
Post Office® Littleton Road Branch
1 August 2011
Dear Mr Patel
{ am writing as I have not yet received the signed acceptance or repayment of debt
that is necessary for your reinstatement on 3/8/11,
I must insist that this is now sent by Special Delivery to the.address at-the head of
this letter if you have not yet done so in order that the transfer back to yourself
can go ahead.
As a reminder I have copied the conditions attached to your reinstatement helaw.
The conditions that I have attached to your reinstatement are as follows:~
1 That you will undertake the necessary training provided by Post Office Ltd on your
reinstatement.
2 That you guarantee that all monies proper to Post Office Ltd eg. Lottery® and
mr
aystation® will be transferred and accounted for on 4 daily basis.
3 That Branch Trading Statements will be produced in accordance with the timetable set
down by Post Office Ltd
4 That aii outstanding debt owed by you to Post Uttice Ltd, currently £1248.// be
resolved prior to your reinstatement by sending a cheque payable to Post Office Ltd for my
attention to the address at the head of the accompanvina letter.
www.postoffice.co.uk
Post Office Ltd is registered in England and Wales. Registered No, 2154540. Registered Office 148 Old Street, London, EC1V 9HO.
Post Office and the Post Office logo are resistered trade marks of Post Office Ltd.
POL00059303
POL00059303
Pane 2 of 2
5 All weekly and monthly accounting documentation will be despatched according to the
Tules and instructions laid dnwm in the various nnerating maniiale/haln filoc
! look forward to receiving the necessary paperwork in order that the transfer can
an ahead
Yours sincerely
Dail \Aillinene
Agent Contract Manager
Pant Onn bet
Dear C&shracbty -
“an essential part of everyday life” www.postoffice.co.uk er
Our records show that your Post Office™ branch contacted the Network Business
Support Centre on , and that your query was referred to our
secoridiinie Service Support team. To offer you further assistance with your query,
we tried several times to contact you on the telephone number that we have listed
for your hranch, _ hut were tinable ta get thrarigh
Perse co Nese Ce Fayarion Guchng. Hri24232
Your call with us has now been closed. However, please do not hesitate to contact
in if you still require assistance. If so, call us on the usual numbe. GRO!
ind select option 2. Please then quote your original call referen
nuniver.
If you have changed your telephone number or have an alternative number that
you wauid like ris ta tise, nlease tet us knaw so that wa can undata aur racers
le you with a solution
Ploace accent our anclod'
to your query on this occasion.
Yuin Siicerety,
Post Office Ltd
POL00059303
POL00059303
XN . Registered in England and Wales Number: 2154540
Racistered Off
: 148 Old Street London ECIV SHQ
Ihe Post Uffice and the Post Ottice symbol are
registered trade marks of Post Office Ltd in the
t
dner counies
POL00059303
POL00059303
a
gou Avo e7ozas543 pure
are Lg MN 3t
2 ataed i
sy Toa aya aT 38
Tobie Ww ea'seT
dep org ae -deu 83 ¢
Tt
spies sTasama >
sphea
qDESUES
TUOT/s EG Be
bps tent
PEOW I O23TH~
no ava
POL00059303
POL00059303
Office
6-16 New York Street
oo
*¥
i
Strictly Confidential
Mr Chirag Patel
ittleton Road Branch
av say LU
Dear Mr Patel
As you are aware i} texted you last week whilst I was away on holiday with a further interview
sos
i Sree weed UU Wenced YUU Qiu CIaHeEU YUU LUUdy LU dK Ua YOu.
confirm your attendance to which you did not reply.
1 ati How orrering you one further opportunity to attend. an_interviewan Eriday 22 July 2011 at
10:00 a.m. at GR
If you cannot make this you also have the opportunity to submit any further comments in _.
dition to Your earliér email in support of your case before this date which can be by letter or
After this date I will then assess all the details of vour case and anv comments vaut have mada ta
make a Tinat decision on the tuture of your Contract for Services.
Can vai nlaase arlmnwladaa hi aithor nmoil ar bys bout tn
whether you will be attending the interview.
[abe apviugise iv yuu feet you were listeu reyarutly wri can attend an mterview with you but
full details of who can accompany you were included in the final paragraph of my initial letter
that I sent you detailing the reasons why Post Office Ltd mav wish to terminate vaur Cantrart for
Services.
Yours sinreroly
Paul Williams
Agent Contract Manager
www.postoffice.co.uk
rast tive Ul Jie die Vedies, REGSIESES 10, CL YSUHU. Negsiered VINK ahs Lid rect Lari
Post Office and ‘he Post ‘Office logo are registered trade marks of Past Office Ltd.
ant
POL00059303
POL00059303
Conditions of reinstatement as Subpostmaster at Post Uftice® Littieton
Road branch
*** please delete as appropriate
‘I Mr Chirag Patel ***am/am not prepared to accept the conditions listed below,
*** I understand that by accepting these conditions tt { fail to abide by them { may be sutyect to
contractual action in the future
*«* I understand that by not accepting these conditions of reinstatement my contract for services
as subpostmaster at Post Office® S900 branch is summary terminated with effect
from 22 July 2044 Littteten Roack
“Ctanaeo sy
Conditions Beonpe Tee SSSR
a That I will undertake the necessary traning provided by Post Office Lid on my
reinstatement.
2 That I guarantee that all monies proper to Post Office Ltd eg. Lottery® and Paystation®
will be transferred and accounted for on a daily basis.
3 That Branch Trading Statements will be produced in accordance with the timetable set
down by Post Office Ltd
4 That all outstanding debt owed by you to Post Office Ltd, currently £12485.77 be
resolved prior to your reinstatement by sending a cheque payable to Post Office Ltd to the
address at the head of the accompanying letter.
5 All weekly and monthly accounting documentation will be despatched according to the
Tules and instructions laid down in the various operating manualshelp files.
Mr Chirag Patel
Please return to
Mr Paut Willian Contracts Manager, Post The Markets,
6-16 New York Street, Leeds LS2 7DZ
POL00059303
POL00059303
POL00059303
POL00059303
I
Jute. louis Tia
Geancu 1S [4% days I
Ove2 THe TIP, He Te?
ME THRT 1S WAS A” I
NBSC favre, I
I
LED Te Pot 1H
reek UNITE SVER
As tam In THe wrens
TIP. <L Toun Hm weer
“SUsSUtLE IW weticel
TIP. AE Tero me THAT I
Dew parrviz
io To
lam
Tei. Serseucet
7ecreery So I Ne
Por Lovte UNTS
im T]P O2. -Teskes
Ff pw Ee2e0e messnne
woo not Rep Te
AS Im TERING IN Te)"
Bit M4 Beavcd Th Sree
JO. 4 Sere No one
7% smeT Porrisg pve
YY
l
HELPDESK,
Carvien BT [8.28 am
18/.S] 1
Lo BELT, oon
; Syi0
IT Quwot BE
THe TIP any vs
Sree TMHuUCT,
Lows !- zen me
Teer HE t$ Gots
7 fot me Back On Te
NBSC Because 17 DES
NoT Sori Lin &
Serr wae system FRILT.
MAY 2011
POL00059303
POL00059303
136-229 Week 20
5-00
9:00
10:00
20
12:00
es)
14:00
15:00
16:00
37:00
1 7 ‘TUESDAY
: I 137-228 Week 20
10.90
1100
12:00
13:00
a0
13.00
16:00
17:00
1 WEDNESDAY
138-227 Week 20
7@ Cl i%-S-
2Sit A cated
Hos gor helo desi al—
00 (OsQR ctus
oe abet! Guneved dee Phove
C ne Sajal ik commal Ine the
‘om “VP ouch aS
+
u9 Poure + “Tord me
GH tae doulike
Atal- be 3S aaing AQ Qsek= Me bate on 10
Soued = Ke op howe [sy ous.
B® ace beceuce me chor? nd
nae Poulh
AY
“e_-Paid Douis rate P.mancbe
“Wart days ouev tae lp.
sm ye. Said) ame
Mole tk war
"® Dabayt > Acid ome nat. 4
AS
ta. Wee $ aS
Deck AQ mall omg _ sce.
4 dald brn
17200 Ra Es Qvuew, as 4 cry + we ey ASicu:
Januar; ebrvar March Ay June
TWTES SMT SMTWTES
12345 1234
ipo i2 3 4 § 5678 90
W617 1 19. 10 Wis 16 17 8
RE usw 7 mR DUB
BD BO 2 Bono
POL00059303
POL00059303
MAY 2011
# Jick SUH Laer aug je ne fod we mie
duc branch diduth oil oye Pxcpel So J 4yerspasy 19
& Need AQ manner ener 9 par rif The Pa 138-226 West 2 oo
7 OD asued if Oa __evwov _wicctage. aroulel Ud ore} gy
1 eo Dam td no Tiley bul my bageee “Tp Sig
722 LO the eid’ no auc 30 Stet Tallttg Que
1030
Foe
‘ 2m
8.00
14:00
(
f = \
I = \
mm 20
140-225 Week 20
10:0
1190
' 12:00
30
1490
15:00
” 16:00
1750
C4
e
i SATURDAY
i 141-224 Week 26
i
[
t
I SUNDAY ) )
{ 142-223 Week 20
I :
i
tm I
{ Jaly August September October ‘November December
I SMTWTFS SMTWTFS SMTWTFS SMTWTFS SMTWTFS smMTWwrFs
3 12 123456 1230 3 1 12345 123
PR AS SARE TES MAO coor tk PBL gt 78s nm « 567450
Phoonas RESP RBD HhobKbbH FwHebae SAAB oR ht i ie
RBun nese PZRNBST UHRA REH KH hESNE BME Hw BB oa 2a me
MB w7 Bw Be DH Bu 7 8 Bx Buse nen 7 m9 0 8 26 27 mB 3031
POL00059303
POL00059303
JUNE 2011
THURSDAY 2
153-212 Week 22
“sAécehsionDay I
9:00
10:00
11:00
12:00
13:00
140
15:00
16:00
=
ve fF
wa 5 <2 a FRIDAY 3
[ 154-211 Week 22 y
H 1) Tec) me Dee Cas. CeoweveD EnLoe
i) wemes CREASE 2isy Here perc 1F fermi
o@ ROUSTN I ame sostcen ees Lene co mE eee
ne Aorearder ams Tim 18:06. Thuvshdeny Pat hom
ae :
= —— ft
13:00
16.00
15:00
—_
afl
I
[ 3rd, Ke
( RloAy 0% 4
LOUGd) my AT Ff Syom SATURDAY
1 Gst A WVESSARG Swy, WTF 155-210 Week 22
i (CA Fauna’ (rec urSéh dues ia
We reswwS Sessmes Sagrins )
Cereree 4 Peecés 3] Sd
Dass
SUNDAY 5
156-209 Week 22
:
Juy October November December
SMTWTFES MTWTFS SMTWTFS SMTWTFS
Fy 12 oo T2343 123
3 45 6788 73 67% 6783 BR 4 36745570
bh ae wisi SURES RESID habe bel
BOR BD nwo SERB RHR DHASUSH MH wa Bem
mM 2 6 27 28290 3 Py vaaAyn 2nRHM B6OURDWH
POL00059303
POL00059303
Benn s we a ue euunan a
Gate watt & xenacnne geaennn &
veean hg F G Guacsng gaan ge %
career ff o unoes is FUG eye s
I ze s seer i 1€ o¢
t SALMEWS § S SFTIMLAS SHIMLKHS
I indy Axenagagq. Asoneog
i
I
I oor Lt
i 00: 9t
' ors
wet
wt
on
ret
6
we
ome
EC HPPA 90Z-65T
AVCSANGIM 8
ovat
ET PAM LOZ-8S1
AVGSINL L
ot
cost
coer
oor ct
oz
SN Ss Sari g7 IO ~ SAO]
ARQ GUS PIT Cae tS sqy SS TS
SSS SS SSS SV SS RT
wy? ON Os
BSD) OGLE SOR TN
ET MPPAK BOZ-LST
AVGNOW 9
oo: tt
oo:01
6
(ong) Avproy queg
Tro¢ ANOLE
POL00059303
POL00059303
JUNE 2011
THURSDAY 9
160-205 Week 23
700
2:00
9:00
10:00
11:00
12:00
13:00
14.00
15:00
16:20
17:00
now 10
161-204 Week 23
7:00
1M -G@-Adaiy
AL
fOr Qs
Wasmigan
Canna habe.
be Oreste
9:00
Quly
LQ ert
Taaus
assay bogie
10:00
Me
HU194
UG
1100
200
13:00
400
1590
16:90
17:90
SATURDAY 1 1
162-203 Week 23
SUNDAY 1 y)
163-202 Week 23
POL00059303
POL00059303
JUNE 2011
WV :
) MONDAY
178-187 Week 26
7:00
$:00
3.0 Yale cask Declanation in ab Ru
10:00
on 929-6 -901)
33:00 Q next clo I Mece\ved Ans. evo.
rw
10 he Ssang Siang Hale wa Cast bas
44:00
‘saa heclavelTan 9a} mecarcdect
v0 Phernal © Qaue ta Cederg Deaf ta UATE
. fF its
2 TUESDAY
179-186 Week 26
7:90
Ey
74
) 9 WEDNESDAY .
180-185 Week 26
7:00
9:00
10:00
1200
13:00
14:00
15:00
16:00
1120
A
i
February
SMTWTFS sM
12343
7e om 6 7
13 16 17 38 19
2B u 25%
o
a4
os
z
=
5
4
wn 2p
1 18 19 20 2
3
3
9 ion
16 17 38 As
33 24 25 2
S850 4
Rez~ ow
BNaena
=
sa5
Boon
stand
SRSben
Reran
Robeo
o
m4
BRGenw
Steere
ChE. DEE rf
Dou,
led fe Bay
GESDes tts sng of 2g
Declared Cash - Office Copy
DEScRTPTTON
£50 Banknote [:
£20 Banknote
oF
TOTAL “RA
#8 END OF REPORT sx @ 4-9
No cAsSH DEE Aen bit nish
& a due fo sy sle an Seilore I
Faluse se to ie
Dace. Mpa 437875
an fhe hby aol],
—.
POL00059303
POL00059303
POL00059303
POL00059303
JULY 2011
On AL=-J- 20
_ =
_ THURSDAY /
_ WO cas, dec aia diaue 188-177 Week 27
_ 2 Vask Wratte due AG Sy Skew af at lave
: +00 i ‘ ‘
_ 28 Aci lise De Gateoh 10 Aogwi yen Desc
: 10-00
_ ww A goace Ag hvic paps 4RISTST
200 ‘ I
13:00
4.00
~~ 1500
~ 16:00
t 1700
L FRIDAY §
189-176 Week 27
_ man Re 4- 2OuU
e00
9:00 TT Dr Th }
_ 3 tas aed Called Woutsot helotine @ somce’ +0
_ nm . fe] ‘ be
— B® Cobo 42s Aven Cr Avwe lepl= Of ee _inatey ols
_ 800 Mec Lanes = Staveed enavict uy bale Abe dow un
_ um Qt. a he aid be is I cadre Me Fagincey
15:00 q T
L 0 OW See han Uoutya Cugince Keun. Hasday
4 NS Came tes. mie rclezan 9
_ he Cam at 1iQesd a Qi he Chectrel saTORDAY ¢
_ PA, Mar & ard Same Gi aMaus 9190175 Week 27
_ ar! raxt X
— SUNDAY 1¢
— 191-174 Week 27
August September ‘October November December
FS MTWTEFS SMTWTPFS SMTWTFES SMTWTES SMTWT?
re eere 123) 0 a F Tyas
it Penh «367530 2345678 67 ES OND « 5678!
ite Sithee Labasen: 3 ohabas Shbwonw faba we
as BSneee Eb UaSH Khubone DHheDNES bb wN Be
i B03 BRRRSR” BURR aaD Ded Bene 33
(2
Post urtice Ltd.
Your Receipt
PoeaT 2011 10:45:34 —TP:04 BP:01 SUzAR
Littleton Road FAD: an
7] crete Koad
Alford.
Lancashire
W? 31a
Cash Withdraval
cara account
fara fesber: ‘SRex EKKE 4444 5225 Issue:
fiplcattn Ty fonvogers5o002
Fro 02/23 PAH Seq ta-
Trenaction w te }~-282422-1-3446256-1
mount: £0.00
#22 DECLINED sx
Unable to complete the transaction.
Sorry for any inconvenience caused.
riease retayn tor future reference
This is not a VAT receipt
POL00059303
POL00059303
Post Office Ltd.
Your Receipt
9/97/2011, 10:44:16 T3068 Bp:01 su:a9
07 Littleton Roae ribs aueseet
Salford
Lancashire
a7 ath
card account “
Card Humber: s48% tex sexe 5229 Issue:
le:
Application 1): oooovo1ss0002
Trangection 15: o0-d02405"1 Sede 388 {°°
Amount: £0.00
ave]
ves DECLINED saa
Unable to complete the transaction.
Sorry for any inconvenience caused.
Please retain for future reference
This is not a VAT receipt
: 4 a
Custame Cav O*jected
de tis beard % Sy) Ga.
vost Uttice Ltd.
Your Receipt
05/07/2011 10:46:18 1P:04 BP:61 I SU:aR.
Littleton Road FAD: 2824291
U1 Littieton Road
Salford
Lancashire
RT 3TA
Cash Withdrawal
card account
aece a Muaber: ‘a8tK tees KEE 5229 Issue:
fppticetian ia s {teonentesongs I ho
Frop: 8:
Iransaction we it 0782 1-588 1
Amount: £0.00
eet DECLINED xx
Unable to complete the transaction.
Sorry for any inconvenience caused.
Piease retain for future reference
This is not a UAT receipt
vost urtice Ltd.
Your Receipt
06/07/2011 10:46:54 TP:04 BP:01 SU:AA
Littleton Road FAD: 2824721
301 cittieton Koad
ford
Lancashire
47 STA
Cash Withdrawal
gard account
fare ¢ Hu uaber: s¥ex sae eset 5228 Issue:
Fransactton 1D: hd 202422" oi sea00s
Anount; £0.00
vee DECLINED xx
Unable to cosplete the transection.
Sarry for any inconvenience caused.
Piease retain for future reference
This is not a VAT receipt
POL00059303
__ POL00059303
~ JULY 2011
2 MONDAY
206-159 Week 30
7:00
cll
\ 26 TUESDAY
207-158 Week 30
720
Ow aG6- 1— 2ou
8:00 °
500 Since I) Hew Syl boas Lous a
10:00
ns Mao Mon 4x ane od aff ice Catted X ard
120
ne Mo 43\ ina 2 laure dike 0 get
1400
16
A
nm She se Comtack Sig Tut becoen
amet Cs a <
(
I WEDNESDAY
208-157 Week 30
1. Seat Que __ Sue € nelhel, abu ca
s—wol= trou Me Dag _KI0
7:00
15:00
16:00
17:00
rs 4f
5
aon
Rese ¢
Rion #
Beene dT
Reso
moody
Roseu
8
Rao-2 F
Steen
Baerga
Bezy =
gece x
Ren
BtRend
Renee
Beco x
Sacer
eRssed
bsraeS
Ropes
S8aen
BEE~e
SBbe =
Risen
6
B
Fy
n
2
rs
SBa0 4
BES oy
BkGena
SBua 0
Ey
an
POL00059303
POL00059303
AUGUST 2011
Holiday (Scotland & Eire)
1 MONDAY
213-152 Week 31
re , =
to (TSS I Ben To Do A Casn Dec Bur Coro Nov
1” (mulisicar’ iit Systm. Teien 2 times Perel i
wre Tueait te I KEPT oh Beceivinc, PAI MAG 4 —
11:00
a0 Perey OM CAT on MS4 100188
Ba
90 IF Yew Leroy Any {bomen \ PERSIST
isa0 figas€ Cassteee Whe Here Devic
We <FA\S 13> Nar The Gpnr fimwe wire Te Maepoupe_
ed COLoe Wexsqce
2 _ TUESDAY
214-151 Week 31
1:00
300
900
110
1300
14:00
15:00
16:00
17:00
i
3 WEDNESDAY
215-150 Week 31
100
3:00
9:00
10:00
100
1100
1390
14:00
15:0
March April May June
TW
F
=
a4
Rane 28
eat
Bes
SBoem
Bexse
3
ion t
17 8 19
2 2S 26
Baer,
Rs
Bae
S35
RB&ss on
Blaeno
BRaw-e
Benz
tiknnot ena mae
POL00059303
POL00059303
AUGUST 2011
THURSDAY 1 1
223-142 Week 32
7 Nedd Money loaundesys
_GRO_
10:00
11:00
ne Weg: 117293479
1300
14:00
1sa0 Betind Spoice *h
16:00
Hele tive cule ef
od IB ta. Po. On
17:00
mow 12
O- p- ZO// 4 dee Al Week 32 il dam
4 790
}
$200
i
5
; 300
a0
nm
na
na
i
i 0 we
j 16:00
{ 1
\ SATURDAY 13
} 225-140 Week 32
I
H
!
i
{
{
t
\
I
I SUNDAY
i 226-139 Week 32
i
t
i
i eptember October November December
s* \ TWTFS SMTWTFS SMTWTFS SMTWTF
s 4 123 om 1 To aas To
at 61530 P45 67h Gres wR 4 367835
not Suber FS bhenes Subeuvws hase ise
gf Digeu CURD DNR HHBBMBw Me wa aD
1 Dapn Buse nas MRD Bon Bx
POL00059303
POL00059303
AUGUST 2011
i s > THURSDAY 2 5
‘ 4 a 237-128 Week 34
! 8:00
9:00
‘ 10:00
tog 1100
1200
3.20
1420
1500
16-00
1790
FRIDAY 2
= 238-127 Week 34
vm (Micuack tles Sain 1s -89¢—I I Ose
$e Tee Tam secTisn) ACK Woes Stew!
1? arn ne e2iclensoe aS been Son AY cluS
ee “qo asked wer ubwhk lo nor $40 x aveen
a0 . . ér top pe At
12.00 She Bai iit re
8% Weis = OnwalniCat en 2s Sam aS pass: ble.
20 —
a <
16:00
SATURDAY 2 7
239-126 Week 34
17:90
SUNDAY 2 8
240-125 Week 34
September October November December
s MTWTFS SMTWTFS SMTWTFS SMTWTFS
EN 123 3 3 2 12345 123
3 567 89i 2345678 6 7839 Wiz 4 567 8910
io 2 6 ST -9 1 12 eas 4 HSS ITT 2 a3 aw AS 16 7
Y 9 O21 23M 6 171 DUR BARB USB Ww 2m Bm
Ey % 7 2 29:30 BDuUww~ MBM WW B93 25 26 27 28 29 3031
POL00059303
POL00059303
SEPTEMBER 20
: - THURSDAY 2
Re Taping Peeico< pe mice Mere 265-100 Week 38 ‘
1° FEE TRANS Teeion (Pot) Gee ame UN AA Dose,
i mlor Meters TAs Raencs “sabia Peasoo (TPO I
98 oan 92 /oali H22.9229 CY veep Ln
10:00 . ‘ ~\
“11.00
a0
B00
“a0
i 00
4 1600
ory
,
FRIDAY 2
266-099 Week 38 a
2 7:00
' re
9:00
11:00
12:00
13:00
14:00
15:00
17:00
"SATURDAY 2<
267-098 Week 38
3 SUNDAY 2:
268-097 Week 38 a
POL00059303
POL00059303
goyal Mail Group
Without Prejudice Receipt
£ which is accepted without prejudice to any action which Royal Mail
Group Ltd may be advised to tak
su sep
BA /03
OFFICE TOTALS:
POL00059303
POL00059303
FAD 2824221 Page 1
TP 10
Green/Violet Girocheques ~ Office Copy
DATE TIME VOLUME VALUE
27/01/2011 12:30 1 2a-2i
*#* END OF REPORT ***
POL00059303
POL00059303
Littleton Road FAD 2824221 Page 1
17:30 02/02/2011 TP 10
Green/Violet Girocneques ~ UITice Copy
SU /BP DATE TIME VOLUME VALUE
BA /53 27/64/2641 12.36 i 21.27
*** END OF REPORT ***
Littleton Road
17:30 02/02/2011
su /BP
AA /03
OFFICE TOTALS:
Green/Vi
DATE
Qt/vssevri
FAD 2824221
olet Girochtyucs
TIME VOLUME
12.36 3
*** END OF REPORT ***
11.21
POL00059303
PoLo00se303
Page 1
TP 10
Littleton Road
1TAQ NI/N7/2014
su /BP
AA /03
OFFICE TOTALS:
POL00059303
POL00059303
FAD 2824221 Page 1
TP 10
Green/Violet Girocheques - Uffive Copy
DATE TIME VOLUME VALUE
27/01/2011 iz:su i
SC os _
“** END OF REPORT *** : Ss
VON .
oe ATS,
varet 5]
2 Bost Y
Littleton Road
18:29 05/01/2011
su /BP
BA /01
AA /O01
AA /01
AA /02
AA /02
AA /02
OFFICE TULTALS:
Green/Violet Girocheques -
DATE
29/12/2010
24/12/2010
23/12/2010
30/12/2010
04/01/2011
uofus/Z0ii
FAD 2824221
TIME VOLUME
17:34 17
22
id
*** END OF REPORT ***
office Copy
VALUE
2190.20
2176.63
1258.37
320.32
2426.66
2252.70
an2K AR
POL00059303
_ POL00059303__
rage 2
Te 10
Littleton Road
PAD 2824221
Green/Violet Girocheques - Office Copy
AA /OL 29/12/2010
AA /O1 24/12/2010
som 9211919010
BA /02 30/12/2010
AR /02 04/01/2011
an (02 05/01/2011
OFFTGR TOTALS:
Tur
17:34
12:52
TAL5a
17:14
17:34
18:14
Vota
“17
22
14
3
27
19
VATUE,
2190.20
2176.63
1258.97
320.32
2426.66
1153.70
9526.48
*** END OF REPORT ***
POL00059303
POL00059303
POL00059303
POL00059303
Litt
09:2
cas
ALL
Sus,
oth
For
oth
Ren
ALL
Gal
ALL
Tra
Ren
al
Los
All
Tre
ott
cas
ALY
Sur
oti
Fo.
To
On Ha
arzen:
nse C
ln Tore
Rems =
» Suspe
Fouche
from «
“3
rut. To
Pouch:
om Sus,
Rems
e too
cs
c Pwd
3 Awa
kion (
OVER T
SHORT
OVER F
SHORT
Aatjus
tng Col
Suspe
ar sus
ing co
nsferr
cansfer
volved
solver
wants:
dal € ch Tr .ing St
sranch ‘otal
39° 5.60
sotien I Ewe 0.00
2.00
2.0u
hed
18¢ 39.57
ar 28.56
ned ri Sus 59.41
ection Ewd 0.00
a 92.21
eR 282422
anert Office ay Fr
su oanse
©
9.00
0.06
84d
0.00
Le
39.42
0.00
2 asi
SU AA
228.60
@
9.90
198.
540.00
0.00
59.41
562.70
755.18
388.56
0.00
59.41
318.13
347.94
473.18
0.90
9.00
:344.3¢
817.56
0.06
26.78
6,0C
0.06
@.0¢
Te
10
U OOH
315.13
484.39
0.00
0.00
0.00
062.70
972.39
634.43
0.00
gel
POL00059303
ee POL00059303
26" June 2011
A/O: Post Oftice Standards Team
Dear Sir,
1am writing with reterence to the following Post Ottice;
1 was previously the vost Mistress Tor this particular branch detore Mr. Chirag Patel who is the
current Post Master.
1 would ike to verity that since the new communications ink nad been Implemented onto the
system we had several problems communicating and rolling over. Numerous phone calls had been
made to try and rectify this problem which frequently occurred. The matter had also been discussed
with Paul Williams however very little support was given to resolve the difficulties with the new
communications system.
When the Post Ottice was transterred over to Mr Chirag Patel he had phoned me on several
occasions having similar problems with the rollover and I tried to advise him on how to resolve the
matter. These incidents were also reported to the helpline with no response from them. Personally I
tee! that the helpline did not respond to these queries as there was a tault with the Post Uttice
telephone line which still persists. Mr. Patel has discussed this with me and made contact with the
responsible parties to resolve this however he has been told that the fault cannot be traced. There is
still difficulties with this line; it is not possible to make call from it, the line does not ring and ifa
connection can be made then the entire system is affected. -
Please do not hesitate to contact me if I can be of any further assistance in this matter.
Many Thanks
GRO
Mrs, Amita Patel
AG- A- Aor)
office Called & said
dhe Sepia an Slow.
Clu { niankehy Aha Syl len
woat Slao-
His Coach wo. 1S
Giu Wy
POL00059303
POL00059303
[%-T- all
“4
foxy _—
Ry: 4454 gcse
Taken % Tou
he asad me obs, He
jue © roy cree J
nak Clara ately 4
loey leet ee Ad Balle,
be 3 pec, bt Lk deh ag
Wee Te ta Sack Oe
wih caf ta Ouy noev
Ha wea
eto we
fle cable wire fever Cxteren
left of dle Tlewbev. 9 d:9
Made g ck st worcies,
He chectoal db Re
POL00059303
POL00059303
fey Mew.
Kesh Lacdmue,
Came. ) ou Howl yer
ale (96ST os
go qa2on & be sd
tke Saved’) sve 0%
RT Box,
q]-7T- 221}
No e
J Sa dec,
ue lake
don - Aro
° Sy Seay
Sethe I
Sallure Sever} ef do
Horigon Derk.
POL00059303
POL00059303
(2/oE] YH-28 _ ,
Hea zon evccceseceeeesenuseenneenennnsnnnnennnnet
a { te? (BcenvSé
Taet Have’ Only
3.
Ay A TRAWS
HIF21 SIG
ALEX,
Cn ssrse+t
03
2 Zofos/0
Snqong rlew
—TERMInar
Bot Rocka we He OD
Teantet rend? (BECERTS
) epee g
NbEIS SIS oP. Gi
279.6!
Gpw3y/ b pia aM wig ZL
{3 or
a&7— 6- 2011
‘D) c Cv
I pg 32 T46s—
) CCLAR IO
WW aT
[8-457
YertBory
AN? Toons
Mise nindy ut
petiIanD Any
Teese MESSAGE
Stet incy Teer
IO B& cag
ayn bel P pag inail a
POL00059303
POL00059303
™ Ros SEE ct
POL00059303
POL00059303
‘\
isn5
Bess
Syl it
SN WITS PL
zt jizfie —
Sie pEPesiTS
He RESTS per i Decewued
Tee meek so — wentic
26/6 1
Receipt Royal Mail Group
Receipt (Not valid for the purpose of VAT)
Reference No: Gaex Z, eer.
Received from: (full name) M2 c PATEL.
The sum of (words) WEEMS $O- WEEK IO
(€ ) which is accepted without prejudice to any action which Royal Mail Group may be advised to
take.
Signed:
Rank:
POL00059303
POL00059303
red
Your Account. Nc
Branch CodeI_G
Date: 28" September 2011
Private and Confidential
Patel
Dear Mr Patel
Outstanding Amount £6019.56
Please see the attached “Request for Payment’ for the specific amount shown which
has been “settled centrally’ at your Post Office and despite previous reminders is still
outstanding.
Failure to meet the repayment terms by 8" October 2011 will lead us (with
approval from your Contract Advisor) to deduct this outstanding debt from your
future remuneration payments.
NB
Please could you make any cheques payable to Post Office Limited.
Yours sincerely
Post Office Ltd
Second Floor West
Current Agents Debt Team
No.1 Future Walk
Chesterfield
$49 1PF
Tell
Office Hours:
Monday to Friday: 8.30 - 5.00
www.postoffice.co.uk
post Otfice Ltd is registered in England and Wales. Kegistered No, _Zibabad. Regstered Ufice 168 Old Street, London, ELAV YHUL
Post Office and the Post Difce logo are registered trade marks of Post Office Ltd.
POL00059303
POL00059303
Private and Confidential
Statement Date
Mr. Chirag Rajendra Patel 28.09.2011
Contact
i R P&BA Current Agents
Team
Amount Due This Period
£ 6,019.56
Outstanding Debt at 25.08.2011
Doc. Doc. Trans Due Date Amnt Blocked TC Number
Clrg No. Date actn (£)
Balance brought forward 0.00
Less Payments Received:
No payments received in this period.
Sub Total 0.00
New Transactions:
6000114336 25.08.2011 BD 25.08.2011 6,019.56
Total Blocked Transactions: 0.00
Key: TX = Transaction Correction Settled Centrally, BD = Branch
Discrepancy Settled Centrally, DR = Invoice Debt, DZ = Payment, RM =
Deduction from Remuneration
POL00059303
POL00059303
private and Confidential Date
28.09.2011 2
Amnt Blocked TC Number
Doe. Trans Due Date
«@)
Csocr
Cirg No. “Date actn
Total Account Balance: 6,019.56
Please settle this account by 08.10.2011 in one of the’ following ways:
* Posting a cheque (made payable to Post Office Ltd) to this
department in the enclosed prepaid envelope.
* If you wish to pay by debit/credit card contact this
department on the number shown.
* If you wish to.
Account No;
tled Centrally, BD = Branch
= Payment, RM =
Key: TX = Transaction Correction Set’
Invoice Debt, DZ =
Discrepancy Settled Centrally, DR =
Deduction from Remuneration
Post Office Ltd.
Your Receipt
201 Littleton Road
ancashire
uF 3Ta
Date and Tine: 02/05/201: H
Seosin Bl (rN Mi
lest; UK (EU
Quantity:
Wet: 0.020 ks
ecu ded ist BLES
Letter
Total Cost of Services #193
Posted after Last Collection? Ho
Barcode: AH2g2250a3088
DESTINATION ADDRESS
Building Wawe or Huabel
Address Validated?
IT IS TPORTANT THAT YOU RETAIN THIS
RECEIPT AS IT 1S Voth PROOF OF POSTING
PLEASE REFER T0 SEPARATE TERNS AND
CONDITIONS
We do not pay Capensation for
fF val
gables sent by
Recorded ‘or, Check
del iveryat.suuoostaffice.co.uk
or call GRO. ___; quating your
reference nusber.
This is not a UAT Receipt
Thank You
POL00059303
POL00059303