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Witness Statement OFFICE
(CJ Act 1967, 59; MC Act 1980, ss 5A(3)(a)
and 5B, MC Rules 1981, r 70)
Statement of Mrs Barbara Valerie CARY
Age if under 18 Over 18 (If over 18 insert 'over 18')
This statement (consisting of two (2) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything which I know to be false or do not believe true.
Dated the 15th dayof March 2004
Signature BV Cary
Ihave been employed as a counter clerk at Rugeley Post Office for the last 6 years and
was here at this office whilst Carl Page was the Postmaster. I was employed
throughout the period that Carl Page was the Postmaster and my main duty would be
to serve the customers on the counter.
Thad been shown how to perform the Bureau de change transactions and was able to
use the Forde Moneychanger to conduct such transactions, however, I never had to
change the exchange rates on the machine itself as someone else normally did this.
Although I did conduct bureau de change transactions these would be fairly infrequent
as Margaret or Jayn normally performed these transactions.
I was also aware of a customer called Mr Whitehouse who regularly come into Rugeley
Post Office to buy euros, usually large quantities of euros, however I have never
personally served Mr Whitehouse on the Bureau products
I was aware of the large amounts of euros purchased by Mr Whitehouse but I have
never queried this with Mr Page.
Signature BV Cary Signature witnessed by M Patel
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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(@) and 5B, MC Rules 1981, 170)
Continuation of statement of Barbara Valerie CARY
As part of my duty on the counter, I have been responsible for the despatch of cheques
taken over the counter to data Central which is performed late in the afternoon each
day. I was also aware that the Cheques in the Bureau till were not despatched daily and
were usually despatched at the end of the cash account week, though Carl normally
dealt with these.
Thave never been shown how to balance the Bureau stock unit and have never
performed this task whilst Carl Page was the Postmaster. I have also never been asked
to go to the local Co-op store in Rugeley to purchase currency when we are short,
however, I do know that this practice did goon.
Signature BV Cary Signature witnessed by M Patel
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OFFICE
Witness Statement
(CJ Act 1967, 59; MC Act 1980, ss 5A(3)(a)
and 5B, MC Rules 1981, r 70)
Statement of Mrs Lynn Patricia GRAHAM
Age if under 18 Over 18 (If over 18 insert ‘over 18')
This statement (consisting of two (2) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything which I know to be false or do not believe true.
Dated the 15th dayof March 2004
Signature LL Graham
Ihave been employed as a counter clerk at Rugeley Post Office for the last 6 years and
was here at this office whilst Carl Page was the Postmaster. I was employed
throughout the period that Carl Page was the Postmaster and my main duty would be
to serve the customers on the counter.
I did know how to perform the Bureau de Change transactions, however, I very rarely
performed any bureau transactions as Margaret or Jayn normally performed them,
though I have done the occasional transaction.
Iwas also aware of a customer called Mr Whitehouse who regularly come into Rugeley
Post Office to buy euros, usually large quantities of euros, however I have never
personally served Mr Whitehouse on the Bureau products nor have I ever queried this
with Mr Page.
At that time I did not get involved with the daily despatch of cheques from the office.
Ihave never been shown how to balance the Bureau stock unit and have never
Signature L Graham Signature witnessed by M Patel
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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, r 70)
Continuation of statement of Lynn Patricia GRAHAM
performed this task whilst Carl Page was the Postmaster. I have on a couple of
occasions been asked to go to the local Co-op store in Rugeley to purchase currency
when we are short.
Signature L Graham Signature witnessed by M Patel
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Witness Statement OFFICE
(CJ Act 1967, $9; MC Act 1980, ss 5A(3)(a)
end 5B, MC Rules 1984, 70)
Statement of Mrs Helen Margaret ROGERSON
Age if under 18 Over 18 (if over 48 insert ‘over 18')
This statement (consisting of two (2) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything which I know to be false or do not believe true.
Dated the 15th dayof March 2004
Signature H Rogerson
Ihave been employed as a counter clerk at Rugeley Post Office for the last 18 years and
was here at this office before Carl Page took over as Postmaster from Post Office Ltd. I
was employed throughout the period that Carl Page was the Postmaster and my main
duty would be to serve the customers on the counter.
Thad been shown how to perform the Bureau de Change transactions and was able to
use the Forde Moneychanger to conduct such transactions, however, I never had to
change the exchange rates on the machine itself as someone else normally did this. I
generally performed transactions on the Bureau till on Saturdays, as that was Jayn’s day
off though there were times during the weekdays when I did serve on the Bureau till.
Iwas also aware of a customer called Mr Whitehouse who regularly come into Rugeley
Post Office to buy euros, usually large quantities of euros for which I have only ever
taken a cheque or a couple of cheques as payment for them, I cannot ever recall having
taken cash from Mr Whitehouse in payment for the euros. On one particular Saturday,
Icannot know remember the actual date but a lady and a man who I believed to be
relatives of Mr Whitehouse came into the Post office to purchase euros on behalf of Mr
Signature H Rogerson Signature witnessed by M Patel
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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, 70)
Continuation of statement of Helen Margaret ROGERSON
Whitehouse and I served them. As for the exchange rates I would use for these
transactions for Mr Whitehouse, I would have to ask Jayn or Margaret to come and set
the exchange rate to use on the Forde Moneychanger.
Mondays are my early start days and when Carl was here there had been several
occasions when I would arrive at the office at about 07:50 hours and unlock the door to
find both Carl Page and Mr Whitehouse already in the office, Mr Whitehouse being on
the public side in the Bureau de Change area.
I was aware of the large amounts of euros purchased by Mr Whitehouse and the large
value cheques taken as payment but I have never queried this with Mr Page.
As part of my duty on the counter, I have been responsible for the despatch of cheques
taken over the counter to data Central which should be performed late in the afternoon
each day, however, there have been some occasions when these cheques have not been
despatched daily and may have been delayed by a day or two due mainly to the
pressure of work. I was also aware that the Cheques in the Bureau till were not
despatched daily and at times I had seen cheques in the Bureau till on a Thursday
morning which where from the previous Wednesday and being the end of the cash
account week they should have been despatched.
T have never been shown how to balance the Bureau stock unit and have never
performed this task whilst Carl page was the Postmaster. I have also never been asked
to go to the local Co-op store in Rugeley to purchase currency when we are short,
however, I do know that this practice did goon.
Signature H Rogerson Signature witnessed by M Patel
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Witness Statement _OFFICE
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a)
and 5B, MC Rules 1981, r 70)
Statement of Mr Robert Neil Davies
Age if under 18 Over 18 (If over 18 insert ‘over 18')
}__
This statement (consisting of four (4) Pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything, which I know to be false or do not believe true.
Datedthe 16th dayof March 2004
Signature RN Davies
Tam employed by Post Office Ltd a part of the Royal Mail Group as an Inspector
working within the Security & Audit section and have been so employed for
approximately 11 years though have been employed by the Post Office for about 18
years.
The role of the audit team is to carry out routine audits of Post Office Branches in order
to carry out verification of cash and stock as well as conduct certain compliance checks.
On Thursday 27 June 2002, I was the Lead auditor and part of a team of four auditors
who attended Rugeley MSPO, 18 Anson Street, Rugeley WS15 2BF, the other members
of the team were Mr G Burrows, Mr S Roberts and Mr K Orgill.
Upon our arrival at the Post Office, I was informed by the officer in Charge, I believe
her name was Margaret, that the Postmaster, Mr Page had gone on Holiday at short
notice on Monday that week. It was also discovered that this lady only had clerk access
to the Horizon computer system and therefore there were certain reports and cash
accounts, which could not be produced by the officer in charge.
Signature RN Davies Signature witnessed by M Patel
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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, r70)
Continuation of statement of Robert Neil Davies
It soon became apparent that the accounting at the office was in a real mess and that
certain stock units had not been ‘rolled’ over in readiness for the new cash account
week and a thorough check of all the counter stocks had to be undertaken and rather
than performing a verification of cash and stock at the office it became a process of
actually performing the office balance.
On moving onto balancing the Bureau stock unit, we became aware that none of the
staff knew how to balance the Bureau stock and therefore it was explained to them how
to balance the Bureau stock.
There were problems with the Bureau stock in that the brought forward figure from the
previous week was around £30,000, with currency received that week of over £100,000
and travellers cheque sales of around £5,000 this meant the total should have been
around £135,000. There were also cheques on hand toa value over £200,000 which had
been remitted out to data central but were still in the office at the time of the audit, none
of the staff were able to explain why they were still in the office. When the Bureau
stock was finally balanced it showed a surplus of £191,192,95,
The main stock unit, which we were told was the Postmaster’s stock, was then
balanced. The initial horizon printout produced suggested that there should be some
£325,000 in cash in the main stock unit. When it was verified only about £181,000 in
cash could be located.
During the course of the audit the Postmaster did telephone the office on several
Occasions and as a result I was lead to believe that some of the cheques on hand had
been declared as cash against the main stock unit hence the difference in what we had
Signature RN Davies Signature witnessed by M Patel
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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, r 70)
Continuation of statement of Robert Neil Davies
actually found.
Ultimately the main stock unit (AM) balanced showing a shortage of £145,873.74, which
meant that by taking the surplus of £191.192.95 away from the above figure left the
overall office balance with a surplus of £45,319.21, therefore we began to recheck the
bureau stock and the main stock again to try and identify the error.
It was then discovered that the Bureau stock was wrong, as the figure declared for the
sterling value of currency on hand from the Forde moneychanger to the Horizon
computer system was incorrect. The figure, which had been declared by the office,
indicated a sterling value of currency on hand as £82,772.85, however our physical
check showed that the sterling value of currency actually on hand was £29,487.39 and
when this was corrected it produced a shortage of £53,285.46 in the Bureau stock unit.
The cash account we produced showed a surplus of £191,192.95 and a shortage of
£145,923.64.
The declared shortage in the AM stock (main stock) of £145,873.74 and the declared
surplus of £191,192.95 in the Bureau stock were both transferred to the suspense
account, which gave a net surplus of £45,319.21.
Taking the shortage produced in the Bureau stock of £53,285.46 away from the above
surplus of £45,319.21 gave an overall shortage of £7,966.25 in the main stock unit and
adding to this the other small shortages and surpluses in the other counter stock units
the overall audit balance came to a shortage of £8,335.63, which the Postmaster was
informed should be made good as soon as possible,
Signature RN Davies Signature witnessed by M Patel
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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 58, MC Rules 1981, r 70)
Continuation of statement of Robert Neil Davies
In order to provide this statement, I have referred to a report I made shortly after the
day of the audit and other documents contained within the audit file to refresh my
memory.
Signature RN Davies Signature witnessed by M Patel
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FILE No.369 02.06.'05 12:14 1D: JONES_MAIDMENTWILSON rexi GRO I PAGE 3 10
Witness Statement
(Ci Act 1967, $0; MC Act 1980, ss SA(3)(2)
‘ond 5B, MG Rules 1981, ¢ 70)
Statement of Niget ROBERTS
Age if under 18 Over 18 (If over 18 insert ‘over 18")
This statement (consisting of 2 (two) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything, which I know to be false or do not believe true.
Dated the 6” day of July 2004
Signature NA Roberts
1am employed by Royal Mail and have been for the past 21 years. My current role is
that of Agents Remuneration Support, a position I have held since August 2000.
[have been requested by the Post Office Ltd Investigation Team to provide information
concerning the pay of a Mr Carl Adrian Page, formerly the Sub Postmaster at Rugeley
Post Office, Financial Accounts Department (FAD) code 264 242.
lam able to say that Mr Page's salary, or remuneration, consisted mainly of a fixed
payment and variable product payments.
The fixed payment was the MSPO core payment that is paid to all Sub Postmaster's
who have the MSPO contract.
The variable product payment was based on the transactions conducted at the Post
Office, which were paid and paid roughly three months in arrears at the time of Mr
Page's appointment. The variable product payments were calculated from data
contained within the Cash Account of Rugeley Post Office, which should have been
completed and submitted to the accounting section at Chesterfield on a weekly basis.
Remuneration was paid monthly, usually the last day of the month, into account number
Signature N A Roberts Signature witnessed by Janice Thompson
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Witness Statement
(Gd Agt 1967, $9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, 770)
Continuation of statement of Nigel Roberts
“GRO: p to 30 April 02 after which the account was changed to
Due to my position, I have access to certain records in relation to Royal Mail and its
Business Unit, Post Office Ltd. I have examined payslips relevant to Mr Carl Adrian
Page and amalgamated certain information onto an excel spreadsheet, which I now
produce as item number NR/1. This schedule also indicates the portion of the variable
product payment in relation to the Bureau product.
Any records to which I refer in my statement form part of the records relating to the
business of Royal Mail and were compiled during the ordinary course of business from
information supplied by persons who have, or may reasonably be supposed to have,
personal knowledge of the matter dealt with in the information supplied, but:are unlikely
to have any recollection of the information.
Signature NA Roberts Signature witnessed by Janice Thompson
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Witness Statement
(CJ Act 1967, 59; MC Act 1980, ss 5A(3)(a)
‘and 5B, MC Rules 1981, 770)
Statement of Claire Michelle PARKER
Age if under 18 Over 18 (If over 18 insert ‘over 18’)
This statement (consisting of four (4) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything, which { know to be false or do not believe true.
Datedthe 4% dayof August 2004
Signature C Parker
1am employed by First Choice Ple as the Finance Services Manager for the Retail
element of First Choice Plc and have been so employed for approximately 5 years. My
role is Financial controls surrounding Bank reconciliations and Foreign Exchange
transactional support, which involves the authorisation and price maiching on currency
transactions and Money Laundering compliance.
As part of this role I have access to records and data conceming transactions that have
taken place at our various outlets throughout the United Kingdom.
In early July 2004, I received a request from Mr M Patel of the Post Office Investigation
Department concerning an incident, which occurred at our Holiday Hypermarket outlet
in Fort Dunlop, Birmingham on Monday 13" January 2003.
The Foreign Exchange (FX) advisor who was present at the outlet at the time of this
Signature —-C Parker Signature witnessed by
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Witness Statement
(OJ Act 1967, 89; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, 70)
Continuation of statement of Claire Michelle PARKER
incident, has since left the employ of First Choice Retail, however I have access to the
reoords relating to this transaction.
The Bureau de Change part of the operation provides customers with foreign currency
and travellers cheques for which First Choice set a daily exchange rate for the selling of
and purchase of the various types of foreign currency. Our supplier of currency is
American Express and we apply different margins dependant on the location of our
outlets and offer price matching. The exchange rate, plus margin is to be used by our
staff when conducting such transactions with the ordinary members of the public. In
certain circumstances, if an individual wished to either purchase or sell a large amount
of foreign currency to us we would be able to negotiate a more favourable exchange
rate, though this would have to be approved by our Foreign Exchange support desk
who have access to the Bank rates and this is dane over the telephone.
Normally we work on a percentage profit for the general everyday transactions,
however with a very large transaction we would be able to lower that percentage and
still make a reasonable profit, this percentage would vary depending on the size of the
transaction.
{am able to say from our outlet and Head Office records that a customer by the name
Signature C Parker Signature witnessed by
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FILE No.369 02.06.'05 12:16 1D: JONES_MA!DMENT_WILSON FAX
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Witness Statement
(CJ Act 1967, 59; MC Act 1980, 6s 5A(3)(a) and 5B, MC Rules 1981, 170)
Continuation of statement of Claire Michelle PARKER
of Mr Whitehouse carried out a transaction at the Holiday Hypermarket outlet in Fort
Dunlop on Tuesday 7 January 2003, at which time we bought 293,600 euros from him
at an exchange rate of 1.5625 which therefore equated to a sterling value of
£187,904.00, this amount was paid into his bank account by CHAPS.
The Bank exchange rate that day for the purchase of euros was 1.5468 and by applying
our margin, which is variable depending on jacation of the outlet, the normal exchange
rate we would have applied that day would have been about 1.6086, though we do not
have records to show this. I am able to confirm that the exchange rate provided to Mr
“Whitehouse had been negotiated by telephone to the outlet concemed on the day of
the transaction before the transaction actually took place. The outlet concerned would
contact our FX support desk and foreign exchange regional sales Manager to agree the
rate to be offered.
I have recovered from our records one large transaction form concerning the above-
mentioned transaction, which I now produce as item number CMPI/1. This form
indicates the quantity and amount mentioned above, which I confirm is relevant to the
transaction which took place with Mr Whitehouse on 7" January 2003. I have been
made aware of a 2™ Large Transaction form held by Mr Patel for a slightly different
amount of euros, however dated 7" January 2003 and for Mr Whitehouse. There Is no
Signature C Parker Signature witnessed by
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Witness Statement
{CS Act 1967, 59; (MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, 670)
Continuation of statement of Claire Michelle PARKER
known reason for there to be two forms for that day and I can only assume that the
amount of euros was changed after the completion of the 4* large transaction form
possibly due to further euros having been produced by Mr Whitehouse.
Further records show that Mr Whitehouse had communicated with our Fort Dunlop
outlet on the morning of Monday 43" January 2003 enquiring about the best exchange
rate we could offer him, to buy euros from him, he suggested that he may have
between 400,000 to 700,000 euros for sale, the outlet advised Mr Whitehouse to come
into the branch to agree the purchase.
The bank rate that day was 1.5305 and working on the same principle as the
transaction on the 7°, which had a 1.01% margin, the rate Mr Whitehouse would
probably have been given on the 43" would have been about 1.5459, however this
transaction did not take place. The normal exchange rate we would have applied that
day would have been about 1.5917, though we do not have records to show this.
Any records to which I refer in my statement form part of the records relating to the
business of First Choice Retail and were compiled during the ordinary course of
business from information supplied by persons who have, or may reasonably be
supposed to have, personal knowledge of the matter dealt with in the information
supplied, but are unlikely to fave any recollection of the information.
Signature C Parker Signature witnessed by
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Witness Statement OFFICE
(CJ Act 1967, 89; MC Act 1980, ss 5A(3)(a)
and §B, MC Rules 1981, r 70)
Statement of Manish PATEL
Age if under 18 Over 18 (If over 18 insert ‘over 18')
This statement (consisting of one (1) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if { have
wilfully stated in it anything, which I know to be false or do not believe true.
Dated the 4" dayof November 2004
Signature M Patel
Further to my statement of 25"" February 2004, I have made an amendment to the
purchase and deposit scheduled referred to previously as item number MP/4, the
amendment to this schedule relates to the deletion of all comments recorded by me the
last column labelled ‘Remarks’. The new amended schedule is now produced as item
number MP/4a.
Furthermore, during the course of the interviews I conducted with Mr Page, I mentioned
on numerous occasions a figure of £1.12 as the commission earned per transaction by
a postmaster for the sale of foreign currency. I have since been made aware that the
commission figure at the time of the relevant period of the transactions was in fact
£1.16 and not £1.12 as I had originally quoted. This is illustrated in the copy payslips
relevant to Mr Carl Adrian Page as mentioned in Mr Nigel Roberts statement of 6” July
2004.
Signature M Patel Signature witnessed by
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Witness Statement POST
(CJ Act 1967, 69; MC Act 1980, ss 54(5)(a) OFFICE
and 5B, MC Rules 1981, r 70)
Statement of Mr Raj KALSI
Age if under 18 Over 18 (If over 18 insert ‘over 18')
This statement (consisting of One (1) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything which I know to be false or do not believe true.
Dated the 30th dayof November 2004
Signature R Kalsi
Further to my previous statement of 234 September 2003, I wish to add the following.
The Bureau de Change Operations Manual, which I have produced as item number
RK/01, indicates a date of September 2002, this date refers to the print date. The
Operations Manual itself would then have been distributed to all of the outlets
concerned within 5 to 6 weeks of the print date and would have been effective from that
date. I have tried to establish the actual date that this Operations Manual was effective
from, however I have been unable to establish this date from any archived material,
though as stated above it would have become effective some 5 to 6 weeks after the print
date of September 2002.
Signature R Kalsi Signature witnessed by M Patel
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it St tt
Witness Statemen OFFICE
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a)
and 5B, MC Rules 1981, r 70)
Statement of Hugh Richard STACEY
Age if under 18 Over 18 (If over 18 insert ‘over 18’)
This statement (consisting of 1 (one) pages each signed by me) is true to the best of my knowledge and
belief and I make it knowing that, if it is tendered in evidence, I shall be liable to prosecution if I have
wilfully stated in it anything, which I know to be false or do not believe true.
Datedthe 8th dayof November 2004
Signature _H R Stacey
Further to my statement of 23 September 2003, I referred to the sum of £1.12
commission paid to Sub Postmasters for every Foreign Exchange transaction
conducted on behaif of Post Office Ltd. The correct amount at the time was in fact
£1.16 for each transaction and not as originally quoted. This is reflected in the
remuneration pay advices sent to Mr Carl Page.
Signature HR Stacey Signature witnessed by M Patel
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