POL00070131 - Email from and Lynne Fallowfield to Mandy Talbot, copied to Gary Blackburn, Sandra Mackay, Shaun Turner and Stephen Dilley, re: Callendar Square URGENT, with chain

Evidence on official site

Nicola McSherry

POL00070131
POL00070131

From: lynne. fallowfield.

Sent: 06 December 2!

To: mandy.talbot, +

Ce: gary.blackburi sandra.mackay, !
shaun.turner “{ Stephen Dilley

Subject: Re: Callendar Square URGEN

Mandy:

442614 Glan Conwy Glan Conwy, LL28 5SS

152508 Alder Road 151 Alder Road, Poole, BH12 4AA

059025 Hampton 96 Station Road, Hampton, TW12 2AX

132941 Queenborough 5 Main Road, Queenborough, ME11

5QQ

I have not included the PM's names as I am unsure how accurate the config database is.

Lynne

Service Analyst
Post Office Ltd
Operations

Dearne House, Post Office Ltd, Dearne House, Cortonwood Drive, BARNSLEY,
S73 OUF

Mandy Talbot

To: Lynne Fallowfield/e/POSTOI
1 Blackburn/e/POSTOFFICE.
3, Sandra

MacKay/e/POSTOFFICE
cc: stephen.dilley;..
Subject: Callendar Square URGENT

06/12/2006 1:
Turner/e/POSTOFFICE@

Lynne further to our chat can you advise what are the names of the postmasters and addresses of the branches if

possible of the following FAD Codes.

442614, 152508, 059025, 132941

In Feb of this year you wrote to Gary Blackburn and he wrote to Shaun Turner and then Sandra MacKay about
these branches which had apparently registered complaints about the HORIZON system. Fujitsu have told us that
in respect of Callendar squarethat there was a problem when stock was transferred from one stock unit to another
but this would only apply when there was more than one stock unit,iemore than one position at the counter.

Did any of you find out what the problems were at the other branches and what did POL and Fujitsu do to correct

them.

Regards

Mandy Talbot

Dispute Resolution
Company Secretary's Office
Royal Mail Legal Services
148 Old Street

London EC1V 9HQ
POL00070131
POL00070131

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