POL00074005
POL00074005
Message
From: Rodric Williams § GRO
on behalf of — Rodric Williams}
Sent: 27/11/2013 13:
To: Parsons, Andrew ;
Subject: FW: SRO18 - and docs needed by POL on Lee Castleton's case (M001) [BD-4A.FID20472253]
Attachments: USE THIS Case Review Summary Document - M001 (RW amends 27.11.12).doc
Andy ~
lattach my mark up of our response to the Castleton CQ.
Ultimately, I’m not sure that this is going to be helpful because fundamentally I don’t think it provides a sufficiently
comprehensive response to the CQ, which was pretty detailed (even if ultimately baseless). It certainly does not address
in detail the transaction reversal process which Ron seems to be focussing on (and it doesn’t mention the Sport Review,
which makes me think the investigation team is not looking at these}.
Taking a step back, Castleton seems to be re-litigating his High Court case (I’m going to look at the judgment over my
sandwich ~ but a v. quick glance shows that even the £100.20 scratch card issue was considered). { appreciate that we
can’t just hide behind that (he’ll say he didn’t have the resources to take on the Big Boy}, but I do think we can set outa
stali where we portray him as someone who wants £5.2 million after providing inadequate services for all of 9 months.
Also, this is M001 — it's a good place to put a stake in the ground about the substance of some of these complaints.
These are musings for discussion (I don’t need a written response}, but I would like your take on whether I am over-
egging the pudding (with the consequential cost increase).
{think we had some developments on what the Board would like these to look like, and the resource available to
achieve that (esp. with criminal prosecutions). lll be getting an update from Chris/Belinda later today which I hope to
be able to relay to you.
Kind regards, Rodric
Rodric Williams I Litigation Lawyer
@
©
@
@
©
POL-0070568
POL00074005
POL00074005
From: Parsons, Andrew [mail
Sent: 27 November 2013 09:18"
To: Angela Van-Den-Bogerd
Cc: Rodric Williams
Subject: RE: SRO18 - and docs needed by POL on Lee Castleton's case (M001) [BD-4A.FID20472253]
Angela
{ don't like Alan being copied in. He doesn’t need to see the inner workings of each investigation. This is likely to cause
Alan to form views / pass judgments on the merits of each case which is not within his remit as a member of the WG. His
focus needs to be on managing the Scheme at a holistic level.
As to copying in the SPMR (ie. Castleton) I can see some upside in this approach. It allows POL to interact more directly
with the SPMR, which in turn may allow us to work around SS and reduce their role further. However, the risk is that the
communication between POL and SS needs to be fluid and thus cannot be carefully crafted every time. Copying in the
SPMR could lead to misunderstandings by the SPMR who will only see a pin-hole view of the complete investigation
process.
For these reasons, my view is that we should ask Ron to stop copying in the SPMRs and Alan. If SS want a more open
and less defensive dialogue with POL (which was their request in the Interim Report) then they need to respect the need
for that dialogue to be private until firm conciusions are drawn.
I think this message is better coming from you but I'm happy to call Ron if you'd prefer me to do this?
Kind regards
Andy
Andrew Parsons
Senior Associate
behalf
dickinson
www.bonddickinson.com
From: Angela Van-Den-Bogerd [mailto:,
Sent: 27 November 2013 08:51
To: Parsons, Andrew
Cc: Rodric Williams
Subject: FW: SRO18 - and docs needed by POL on Lee Castleton's case (M001)
Hi Andy,
Td be interested in your views on Ron’s approach here ie copying the e-mail correspondence to the applicant, their
advisor and Alan Bates. Shirley is investigating case M001 (a case Ron saw in the pre-mediation scheme phase) and has
POL-0070568
POL00074005
POL00074005
legitimately asked Ron for some information he may have in relation to the case. This interaction should in my view not
be widely circulated ~ I'd appreciate your thoughts.
Thanks,
Angela
Angela Van Den Bogerd I Head of Partnerships
ey
148 Old Street, LONDON,
aS
Confidential Information:
This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any
unauthorised review, use, disclosure or distribution is prohibited. If you are not the intended recipient please contact me by reply
email and destroy all copies of the original message.
From: Shirley Hailstones
Sent: 26 November 2013 14:44
To: Angela Van-Den-Bogerd
Subject: FW: SRO18 - and docs needed by POL on Lee Castleton's case (M001)
Angela
As discussed.
Shirley
Shirley Hailstones I Case Review Manager
Confidential Information:
This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any
unauthorised review, use, disclosure or distribution is prohibited.
If you are not the intended recipient please contact me by reply email and destroy all copies of the original message.
From: Ron Warmington [mailto:
Sent: 20 November 2013 13:02
To: Shirley Hailstones
POL-0070568
POL00074005
POL00074005
} '2ndsight'; ‘Alan Bates'; ‘Emma Porter’; mediatio# ~
locs needed by POL on Lee Castleton's case (M001)
Cc: leecastleton
Subject: RE: St
T don't think I've been given those Shirley but will take a fresh look. Lee: if you still have
those, please get them to us.
Shirley: At this stage of the process, I think you should routinely copy (as I did... and have
again here) the Applicant and his chosen Professional Advisor (Emma) on correspondence.
Best regards, Ron.
From: Shirley Hailstones [I
Sent: Wednesday, Novem!
To: Ron Warmington
Subject: RE: SRO18 - and docs needed by POL on Lee Castleton's case (M001)
Hi Ron
Can you please provide the transaction logs applicable to the transaction.....or any more detail that you may have.
Thanks
Shirley
Shirley Hailstones I Case Review Manager
Guildhall. 0 St, Glasgow, G1 3AT
Confidential Information:
This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any
unauthorised review, use, disclosure or distribution is prohibited.
Ifyou are not the intended recipient please contact me by reply email and destroy all copies of the original message.
From: Ron Warmington [mailto:rjwi
Sent: 19 November 2013 17:28
To: Shirley Hailstones
Cc: ‘lee castleton’; ‘Ian Henderson’; ‘Alan Bates'; 'Ron Warmington’
Subject: RE: SRO18 - and docs needed by POL on Lee Castleton's case (M001)
Shirley:
First set of scanned docs (4 pages) re SRO18 (the £1,256.88 13th May 2004 transaction
processed (both Input AND Authorisation)* by someone with the system ID 'CPVPB77).
POL-0070568
POL00074005
POL00074005
* Isn't there meant to be a dual-control over journal entries (with SEPARATE Inputter and
Authoriser)
Regards, Ron.
From: Ron Warmington [mailto:rjw
Sent: Tuesday, November 19, 2013 12:07 PM
To: ‘Shirley Hailstones'
Cc: ‘lee castleton'; 'Ian Henderson (irt ; ‘Alan Bates"
Subject: SRO18 - and docs needed by POL on Lee Castleton's case (M001)
Shirley:
Am looking at Lee's source docs now. Will scan and send to you those you've asked for (later
today because we're still busy on the end-of-Scheme-Phase 1 late arriving Apps). In the
meantime, here's Spot Review 18 that related to the £1,256.88. I'll also locate - in Lee's docs
which I have here - the pages that relate to the txns that Lee claims were entered at times
when neither Lee nor his staff were logged in. My thoughts turn to auto-generated reversals as
a possibility here. As we've already established, Horizon allocates (to each of its own
reversals) the ID of the staff member who input the transaction that it (the system) is then
reversing. My position on that is that the design is incorrect and that such auto-reversals
should have always had attached to them an ID naming Horizon itself, not asserting that the
person who keyed the (about to be reversed) transaction - and who may not even know that his
or her transaction is about to be reversed - also processed the reversal. It seems also that, in
many cases, not only did the originator not know that one of his/her transactions was being
reversed... but also never found out about that reversal at any later time either.
Best regards, Ron.
This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient,
you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in
error, please contact the sender by reply email and then delete this email from your system. Any views or opinions
expressed within this email are solely those of the sender, unless otherwise specifically stated.
POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 148 OLD STREET,
LONDON EC1V 9HQ.
JOH III SOI IDO IDO HOD AIO SO III DIO IO IIIS OI IID IDI SAAT IIA A
This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient,
you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in
error, please contact the sender by reply email and then delete this email from your system. Any views or opinions
POL-0070568
POL00074005
POL00074005
expressed within this email are solely those of the sender, unless otherwise specifically stated.
POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 148 OLD STREET,
LONDON EC1V 9HQ.
Please consider the en semi?
This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient,
you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in
error, please contact the sender by reply email and then delete this email from your system. Any views or opinions
expressed within this email are solely those of the sender, unless otherwise specifically stated.
POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 148 OLD STREET,
LONDON EC1V 9HQ.
JUHOSG IOSD IDIOT ODIO O OSI DIT ISO III DI AISA AIT
POL-0070568