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Message
From: Brenda Howcutt {__
Sent: 08/04/2016
To: Carol Balla!
Subject:
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Hi Carol,
The audit took place on the Friday and the transfer to a temp happened on the following Monday, Anjum led the
transfer and I believe that they found a further discrepancy of around £200 which must be the figure you have.
I'm currently supporting on site so I don't have access to any figures to confirm the amount, but Anjum would be able to
shed more light on what the further discrepancy was for.
Sorry I can't be more helpful
Regards Brenda
Sent from my Windows Phone
nda Howcutt
Ce: Elisa Lukas
Subject: FW: Extra Audit Report - 103140 - The Grange - 2015-11-20
Brenda, I wonder if you can help me please
tam dealing with this case and trying to sort out the final debt figure . I have been advised by the Former Agent Debt
team there is an amount of £205.61 that has been entered on the account as “final account deficiency “. Do you have
any ideas what that is , was it something that came to light when the office was transferred over to the temp ?
The audit loss I have is £61, 858.40
Thanks
Regards
. Carol Ballan
Contracts Advisor - Area 10
South East, East & South East London
The Markets Crown Office
Upper Floors, 6/16 New York St
Leed
Tel:
Moby. anne
e-mail:carol.ballar
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From: Brenda Howcutt
Sent: 22 November 2015 16:20
To: Austin C Amadi; Carol Ballan; Post Office Security; Michelle Stevens; Contract Admin Team; Branch Support Team
Cc: Warren Hattrell; Alexander Todd
Subject: Extra Audit Report - 103140 - The Grange - 2015-11-20
You have been sent an Extra Audit report.
Financial Audit Tool > Extra Report
Field Team Leader
warren hattrell
RSM/RGM
Contracts Advisor
innodbay, GRO
Audit Lead: Brends Howcutt j
All Auditors: Brenda Howcutt, Claudette Beaney . . . . . I
Other Attendees:
An amit of the above branch, led by myself, was undestaken on 2015-11-20. The purpose of this audit was to providle
assurance of financial assets due to the Post Office® andconfam compliance with a ange of Business processes,
Dolias and suspense entries wese verified and a check of a selection of stock items and othes cumencies was
pesfommed. The anit revealed a shostage m the branch of £-6125%.40_ A breakaiown of the anit result and details of
‘the anit findings are as follows:
Office Snapshot Verified at Audit Assurance Amount Cash Difference
Cash on hand £132,79 £61,36138 £0.00 -£61,742.14
ATM Dispensed £9,690.00
Other MOP (incl. cheques) I £337.91 £33791 £0.00 £0.00
Suspended Session £0.00 £0.00
ForEx (Sterling Equivalent) }£1,119.17 £1,119.17 £0.00
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Postage Ip-£1 £6,339.25 £6,.29957
£39.68
Suspense £0.00 £0.00 £0.00 £0.00
Spoilt Postage Labels £5.6 £560 £0.00
Santander Cheque Pouches
on hand
Stock discrepancies -£344.64
Todays findings ~£62,126.46
Outstanding debt £0.00
TCs not processed
TAs not processed / rec'd
Net discrepancy from snapshot -£109.54
Late Transactions £377.60
Confirmed Pending TC
Transaction errors revealed
Currency Revaluation
-£61,858.40
Current Trading Position
We arrived at the branch at 08:15 andintroduced ourselves toa staff member. not known .when they anived at
approximately 05:30 and advised thatwe were there to perform an audit on behalf of Post Office Ltd I contacted the
Network Business Support Centre (NBSC) at approximately 10:50 and advisedthat an audit would be performed at the
‘branch, and thatit would remain closed until its conclusion. The nominated branches offered were: High St, Rayleigh,
Hambro.. A notice was placed on display at the branch detailing this information. [ also asked the NBSC to notify the
Outlet Intervention Office that an audit was being performed and that the branch would remain closed until it’s
conclusion. allowed us access to the secure area and was not present in the secure area whilst the audit was carried out.
Therefore we asked Baenda Howcutt #f they would do thes: own independent count of all the cashon hand again,
which they did. Beenda Howcutt then confiemed that the figures of the audit team were conect_
I then telephoned yourself af 10:00 toxeport aprelemary suspected shostage of appsummately £60000 and that]
would sing -youback with the final figure once [had completed the audit. This I did at 16:41 torepost anovesall
shostage im the banch of £61858 39999999999.
was made good (no ‘without prejudice’ receipt needed to
£0.00 °
be issued)
0.00 was made good by cheque and a ‘without prejudice
receipt issued at the time of the audit.
was made good by cash and a ‘without prejudice”
receipt issued at the time of the audit.
has been sent to “Late Account’ Finance Service Centre
£61,858.40 and is to be settled in accordance with terms agreed
with your Contracts Advisor.
£0.00
£0.00 was withdrawn at the time of the audit.
£0.00 will be settled centrally as per standard procedure.
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I phonedary team leader Warren Hattrell to inform tim that my ‘cash Check’ was going tobe a Tier 2 audit and that]
would appreciate some assistance, I told him that Clandette Beancy ved a short distance away and was on a TB day,
the said he would phone her and get back to me. At 10:03 I called Carol Ballan (CA) and explained the situstinn!
informed bex that I amived to complete a cash check, but that Kevin Palmer spas badamived and told me that the
office was going to be apprur 60k short and that bis father in lew was going to make it goodby cheque today, she told
me that he would obviously be suspended and then called in for an interview, she then told me that she would be in
interviews throughout the day and could I speak to Pand Southin while she was unavailable. At 10-06 I phonedRhys
Jones who originally raised the request for a cash check, he gave me the Security Managers detads Joel Watson who I
phoned at 10:10 toinfoom of the situation af this office (The Grange) andthat Kevin Palmers father im low would be
settling the shortage by cheque, he confined thatif that was going to happen then be would not being calling, the
police becanse it can be dealt with within The Post Office.
The decision had akeady been taken to precantionay suspendKevinPakeer at 10-00 and that the branch would be
transfered to . The assets were securedin the safe until a relief could be found and the keys taken byBxenda Howcutt,
along with the alam code that had been changed.
‘The amt and subsequent transfer of the banch was conciadedat 12:00. The banch was rolled mto TP 0f BP 02 anda
If you require any additional information, please contact me on ____.GRO 4
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