POL00081027 - Email from Rodric Williams to Elisa Lukas, David A Duff, Kenny Lamont and others, re: _DOC_35104632(2)_Letter from PO to Frank Holt (Glenmoriston) 285840 10 April 2017 3 months notice (2) (2)

Evidence on official site

POL00081027
POL00081027

Message . .
From: Rodric Williams. GRO
on behalf of — Rodric Williams ¢_
Sent: 24/07/2017 11
To: Elisa Lukas
cc: Kenny Lamont f”
Prime.
Subject: RE: _DOC_35104632(2)_Letter from PO to Frank Holt (Glenmoriston) 285840 10 April 2017 3 months notice (2) (2)
Thanks Elisa.

in terms of the doc’s, let's wait to see if Mr Holt is a claimant (which seems likely). He can then get documents as part of
the disclosure process, i.e. as coordinated in the Group Action as a whole and not on a piecemeal basis.

if he’s not a claimant, then we can refuse to provide the information giving reasonable grounds for the refusal (e.g. time
and cost given questionable relevance etc).

The equipment removal is a BAU operational matter which can be dealt with separately.

David - can you please start lining this up so that it doesn’t become a satellite issue which drains resources {as it has
done in some other cases).

Thanks, Rod

From: Elisa Lukas I.
Sent: 24 July 2017 09:14
To: David A Duff
Ce: Kenny_Lamont!
Prime i

Amy

; Rodric Williams Robert Findlay

Subject: RE: _DOC_35104632(2)_Letter from PO to Frank Holt (Glenmoriston) 285840 10 April 2017 3 months notice (2)
(2)

David

We received a letter from Freeths at the end of last week regarding this branch disputing the termination and seeking
various documents and information. As you know, Mr Holt's contract was terminated in April so it has taken them quite
some time to respond on this. I had intended to draft a short response to say that the contract had now been terminated
and Mr Holt no longer had any contractual rights to documents.

The letter also mentions that Mr Holt would like the equipment at the branch removed and sought a list of dates that PO
could attend for removal. Would you be able to give me a list of dates and I can include this in our response?

Kind regards,
Elisa

Elisa Lukas
Solicitor

Bond Dickinson

POL-0077590
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POL00081027

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From: Rodric Williamg
Sent: 21 July 2017 15:21

To: David A Duff

Cc: Kenny Lamont; Andrew Parsons; Amy Prime; Elisa Lukas

Subject: FW: _DOC_35104632(2)_Letter from PO to Frank Holt (Glenmoriston) 285840 10 April 2017 3 months notice
(2) (2)

Thanks David.

lam forwarding your email to our lawyers at Bond Dickinson, through whom we conduct our communications with
Freeths.

BD ~ please see below and attached. Can you please help David and his team recover PO’s property, keeping him copied
on any communications.

Thanks, Rodric

From: David A Duff
Sent: 21 July 2017 15:17
To: Rodric William
Cc: Kenny Lamont _ . seincsnananssasnse J

Subject: _DOC_35104632(2)_Letter from PO to Frank Holt (Glenmoriston) 285840 10 April 2017 3 months notice (2) (2)

Hi Rodric

Could you please advise on the following?

The Postmaster at Glenmoriston Mr. Frank Holt was originally suspended from his contract to provide PO
services back on 11" Sept 2014. He then went into litigation and is now being advised by Freeth’s that
any contact between POL and himself can only be done so via Solicitors.

Mr. Holt has now formally been served 3 months’ notice of termination (see attached) of contract which
expired on 20" July 2017.

las the Network Operations manager have been asked by the business to arrange the removal of Post
Office equipment (Horizon, Paystation and Scales).

When I contacted Mr. Holt he was pleasant enough but did advise that any formal arrangements would
need to be communicated via Freeth’s for the removal of POL equipment.

Regards

POL-0077590
David

2017 Winner of the Global
Postal Award for Customer
Experience

From: Robert Findlay
Sent: 14 July 2017 10:37

David Duff

POL00081027
POL00081027

Network Operations Manager

North of Scotland

Guildhall
57 Quesn Stree
Glasgow

To: ATM Team; Andrew Kingham; temporarypostmasterenquiries; Michelle Stevens; flagcaseadvisor; Kevin Harris; Fraud
Analysis Team; John B Jenkinson; Mairi Webber; Rachael Chari; branch.support.services.team;
Regional_Sales_Capability_Managers; Post Office Security; Branch Standards Team; NTSTAKEHOLDER; NT Resignations;
NTIimplementation; NTQA; NT Questions; HR Agent Recruitment; BAU.NOST; NT.NOST; Helen Dickinson; Sharron Logan;
Paul Garnham; Lin Norbury; Kenny Lamont; David A Duff; Linda Bonar

Subject: URGENT - PRECAUTIONARY SUSPENSION NOTIFICATION (BRANCH NAME/FAD)

Pf in Norbury
‘Area Operations Manager(NAOM) Kenny Lamont
Regional Sales Manager Look up
‘Area Sales Performance Manager Look up

ATM Team

Head of Sales

Temp Subpostmaster Advisor

ypostt

FSC

michelle.stever

Flag Case Advisor

flagcas:

GRO

Business Change Manager

paul.garnham@

Paul Inwood - New Models Only

paul.inwood@ i

Fraud Analysis Team

‘Agent Appeal Allocation Manager

CTP
FSC

FSC
Network Ops Manager(NOM)
Public Affairs Managers(PAM)

I dawn I.colclough GRO i
[DavidA Duff
Linda Bonar

Email Should be marked Urgent "Precautionary Suspension" and marked

Branch Type
Branch Details

Name
Code

SPSO

Glenmoriston
285840

POL-0077590
Subpostmasters Details
Name
Preferred Mailing Address

Telephone Mobile
Telephone Home

Network Operations Advisor(NOA)
Date of Call
Mobile Number

3 month notice , Final day of service 20/07/2017.

Brief detail of reason for suspension

Shortage if audit loss

Has a new agreement been signed
Has any monies been paid

Premises
Available

Interim appointed
Name of interim

Nominated Branches if closed details from NBSC 01226 26782222

Centrally Supported
Area Sales Performana Mngr

se Outcome

Decision Date

If no interim Agency Network Change notified by email

wne

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POL00081027

213828
113840
110828
Yes

0

ABC FORM

0
20/4/17

Robert Findlay
Agent Contract Advisor

POL-0077590
POL00081027
POL00081027

Branch Support Services Team
15° Floor

4 Future Watk

Chesterfield

Derbyshire

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