POL00086389
POL00086389
Audit Process Update — Period 10
CAT Tool — January
The CAT Tool for Period 10 will be available on EASE on Monday 17" December and should be
used from Monday 24" December to Sunday 27" January 2013.
The following changes have been made to the CAT Tool for period 10:
Planning Page:
+ AEl added to cell AJ21 to reflect addition to All Branch Database
CORE:
+ COREO2, 05 & 06 —- Wording amended slightly for clarity
* COREO07 & 08 — These two tests have been removed. This data is no longer required by
Compliance.
+ CORE24 — Dangerous Goods added to training receipts required
Security:
+ PS0O042 — Expected/Possible Response - Information added regarding accessing the
Security Ops Manual via HOL Help, as hard copies can no longer be obtained from Swindon
Stores.
Compliance Aid & Working Papers Front Page:
+ Dangerous Goods test added
Contact:
Rob Bolton Sandra McBride Mark Sealey
CAT Tool Instructions
Please remember that any gaps found at the current audit which were also gaps at the previous
audit need to be highlighted in bold on Appendix A&B.
The CAT User Instructions have been updated and added to EASE.
Contact:
Sandra McBride
GRO I
All Branches Database - AEI
In response to your feedback we have added a column to the All Branches Database to indicate if
a branch has an AEI machine. This information has also been added to the CAT Tool and P32’s.
Contact:
Sandra McBride
I GRO I
Security Operations Manual COMB 58/2
The Security Team have confirmed that the Security Operations Manual (COMB 58/2) can no
longer be obtained in hard copy format from Swindon Stores and no reprints are available or
planned.
Communicated on 14" December 2012 1
POL00086389
POL00086389
Audit Process Update — Period 10
Branches should access the manual via HOL Help and should be able to demonstrate this as part
of the compliance audit test PSO042 if a hard copy of the manual is not located (see CAT Tool
updates above).
Horizon Help Path:
* Help Home - Other Help (F9) - Security (F3)
Contact:
Sandra McBride.
GRO I
Transfer Pack
Judy Balderson and I have been working with the Agent Application Processing Team (AAPT) to
update the Transfer Pack. As you know many of the documents in the different packs were
duplicated across the packs, with the exception of the SERV135, which was an extract from the
relevant contract. The SERV135 document has now been made obsolete and we have agreed
with AAPT that one pack covering all branch models would be more user-friendly.
As a result we have created just one Transfer Pack which includes the appropriate number of
copies of all the necessary documents/forms and is applicable for all branch models.
Please note that the pack now contains 3 copies of the Acknowledgement of Appointment, as two
copies need to be returned to the AAPT in Leeds. This information has been updated on the
Agent Recruitment page.
The new pack has been added to EASE so please ensure you print a copy and destroy any
previous versions.
Contact:
Sandra. McBride,
“GRO
Communicated on 14" December 2012 2
POL00086389
POL00086389
Audit Process Update — Period 10
Security Programme Manager - South
Darrell Kennedy has taken over from Andrew Wise as the Security Programme Manager for the
south.
His contact_details.are.
+ Mobile:
+ Mobex:
The relevant audit materials have been updated to reflect this change.
Contact:
Sandra.McBride.
GRO
P32
The January P32's are now on EASE and are to be used from Monday 24 December until Sunday
27" January 2013 (Period 10).
IMPORTANT - Period 09 (December) Cut Off Times - P32 and SharePoint (FAA)
In order to coordinate deadlines for the P32 and SharePoint data, the end of period cut off time for
the submission of both the P32 and SharePoint will be the period end date - Sunday 23°
December 2012. In the instance of a suspension taking place on the last working day of a period,
please complete the P32 and enter on SharePoint as soon as practicably possible.
As a result of your feedback and changes to business procedure we have made the following
improvements:
FAA & Tier 2:
+ Planning Page — a column for AEI has been added to Row 24.
+ PAA- Comment added to B24 to indicate when Lottery printout should be obtained.
* SharePoint Upload Page - Instructions adjusted to include how to use ctrl, end & home keys to
reach the end of the spreadsheet quicker
+ ECF - Wordings in cells A33 & A34 changed for clarification purposes and comment boxes
expanded where necessary.
Stock Changes
There are no stock changes this month.
Please access EASE for all items and read all instructions prior to completing all P32s and Audit
reports.
Contact: Sandra McBride Paul Humber
Communicated on 14" December 2012 3