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POL00088578
Message
From: John Breeder, GRO i
on behalf of John Breede!
Sent: 19/02/2019
To: Andrew Carp
Subject: RE: Debt Policy Review - Actions from 08.02.19
Attachments: In Service Debt Policy Draft V1.2 _Revised 08.02.19 JB.doc; Write-off Process - Revised Draft 4_08.02.19.docx
All,
Thanks for your input at the meeting on 8" February, hopefully we are now getting near to the finalised document.
Andy thanks for circulating the actions and the updated document reflecting the changes to the wording agreed at the
meeting.
{have now attached what I hope is the final draft version of the document. I have added several other minor changes to
the document which I have highlighted in yellow.
{have also:-
Inserted the letters in the appendices which support 6.4.7 (Dawn P I have removed the word enforce from the
title of the fourth letter as this did not sit well with the wording of this section).
- The two routes for dispute referred to in section 12 are now in the appendices (Dawn P thanks for reviewing the
text}
- I will once we submit the document for sign off embed the write off policy as an appendix.
- {have included page numbers (top right) and version control details in the footer of each document.
Please can I ask you to complete a final review before I submit for approval.
Please can you let me have any comments by close of play on Tuesday 26 February.
Thanks
John
John Breeden
Head of Agency Contracts Deployment
c/o Branch Services Support Team
Post Office Ltd
00
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From: Andrew Carpenter
Sent: 11 February 2019 15:47
Carol Ballan
Subject: Debt Policy Review - Actions from 08.02.19
Hi all
Rather than list all of the action points which were mainly to make changes to the 2 documents, I have
updated the documents accordingly. I have tracked the changes but please feel free to comment if you
think anything has been missed or is inaccurate!
Actions other than document updates were:
e Dawn P. Check if Non-transactional Debt is correct [e.g scales] on page 2 regarding waivers.
e Carol: To supply Dawn with wording to be included in the brackets section on page 5, section
6.4.7 [re liability]
e John: Section 13.1 413.4 of current policy to be added as an appendix. [john to email section 13
to Dawn P.
Kind regards
Andy
* Andy Carpenter
Agents Contract Advisor
C/G Branch Support Services Team
Post Office Ltd
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