POL00089378 - Email from Andrew Bolc to Gareth Jenkins, RE: Post Office Ltd v Grant Allen

Evidence on official site

POL00089378
POL00089378

Message
To: Jenkins Garethif GRO... 1
Subject: RE: Post Office Limited v Grant Allen

Attachments: non polled report allen g06421620121205134702.pdf

Gareth,

thank you for considering the position so promptly. i can now confirm that the case has been put back to
the 24th January 2012. I would appreciate if you could add your general comments at this stage regarding
the safeguards in place for comms problems to your statement,and send this to me as before and i will
refer back to the Post Office to consider whether we go on to request the retrieval of data for your
further analysis.i say so on the assumption that the data is available for 7 years. an idea of what 2
days analysis would cost would assist in that decision. with regard to Help Desk calls i also assume that
this is information available freely to POL and therefore would request that enquiry is carried out. i
attach the Horizon non polling report obtained by the investigator in this case previously.

Regards

Andrew

original Message-
From: Jenkins Gareth GI [mailto
Sent: 05 December 2012 12:50
To: Andrew Bolc

Cc: Thomas Penny

Subject: RE: Post Office Limited v Grant Allen

Andrew,

I've had a look at the statement here and I think it might be helpful to have a dig as to exactly what
went on in the Branch at the time of the initial loss. I think I understand what he is claiming.

However where there are comms problems it is normal to recover any missing data once the comms are sorted
out (provided it is within 35 days), so this shouldn't be a reason for a loss. Also there are processes
in place to retrieve outstanding data where there are extended comms issues lasting more than 7 days, so
as to meet contractual obligations regarding passing all data to Post Office Ltd's clients within 10

jays.

I could just make a general statement relating to that or if we retrieved the data from the time I could
check out exactly what happened in this case.

I've checked with Penny in our prosecution support team and Post Office Ltd have not requested any audit
data relating to this case (she's checked back as far as April 2010), nor have we been asked about Help
Desk calls (which would probably have occurred if there were comms issues).

Is it worth asking Post office Ltd to request such data for me to examine before putting together a
specific statement for this, or is a simple generic one sufficient?

Note that the data retrieval is part of the standard service that Fujitsu provides to Post Office Ltd,
but any time I spend examining the data (say a couple of days) would be chargeable to Post Office Ltd and
so there are commercial considerations for you or Post Office Ltd to consider. As we are nearing the
Christmas break, I can't commit to doing any such analysis before the New Year.

Regards
Gareth

Gareth Jenkins
Distinguished Engineer

Business Applications Architect
Post Office Account

FUJITSU
Lovelace Road, I
Tel:

Mobile:

email:

Web:

~GRO

Weep T77ak FU;TEST: Com

POL-0086353
POL00089378
POL00089378

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To: Jenkins Gareth GI
Subject: Post Office Limited v Grant Allen

Dear Gareth,

I have just spoken to the solicitor for grant allen.
she is going to ask the court to relist the hearing currently on the 10th December 2012 until Jan next
year which should take the pressure off on this case.

i attach an extract from mr Allen's interview. as in the case summary i sent you he is trying to suggest
that an inital loss of £3000 is attributable to lost data which has not reached head office because of
installation problems. are you able to comment on this scenario at all? ultimately we would need to
discredit this as an explanation that holds any water. he denies stealing the subsequent losses and
therefore by implication may be seeking to blame the system for these lossses as well.

Regards

Andrew Bolc

ooene Original Message-
From: leicsterscar,

i [mailtoi_

Sent: 04 December “ZUIZ Wess
To: Andrew Bolc
Subject:

TASKalfa 4203
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POL-0086353