POL00107189 - Email to Ben Foat from Andrew Parsons Re: Plan for historic claims

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Zoe Brauer
From: Andrew Parsons <!
Sent: 01 December 2019 16:48
To: Ben Foat
Ce: Emanuel, Catherine; Rodric Williams; Zoe Brauer; Victoria Brooks; Rachel Scott
Subject: RE: Plan for historic claims [WBDUK-AC.FID26896945]
Ben

The high-level legal principles are set out below. Each of the claims engage a different combination of these points.

1. Where an SPM is claiming not to be liable for a shortfall:
a. PO needs to have evidence that the root cause of the shortfall was caused by the SPM or their
assistant. They cannot rely on the BTS in proving this. The evidence will either be:
i. A positive explanation of the root cause based on accounting records or information from the
SPM. This route is more likely to be used where there is a single, small shortfall caused by a
specific transaction or incident.
li. A process of elimination ruling out that the shortfall was caused by Horizon or PO's actions
(eg. TCs), leaving the only explanation as an error in branch. This is more likely to be used
where there have been multiple issues and the shortfall is an aggregated amount caused
over several days, weeks or months.
b. If PO cannot reach the evidential threshold in (a) then it will need to compensate the SPM for the
shortfall.
c. If PO can reach the evidential threshold in (a) and the SPM is still in post then it may then need take
a decision on whether to terminate (see 4 and 5 below).

2. Where an SPM wants their suspension to be lifted:
a. POvwill need to revisit the grounds for each suspension. For the suspension to remain in place, PO
must show:
i. areasonable and proper cause for the suspension (eg. a reasonable suspicious of
impropriety by the SPM); and
ii. that PO is not in breach of contract itself. This could take many forms but will mainly focus on
PO failing to reasonably investigate shortfalls (being a requirement under the implied terms).
b. Good faith also requires PO to consider the length of the suspension. Post Office must act
promptly. If PO has not promptly investigated the circumstances of a suspended SPM then PO will
be in breach and the suspension will have to be lifted.

3. Where an SPM is seeking compensation for not being paid when suspended:
a. PO will need to pay the SPM for any ongoing period of suspension and any back-period of
suspension. This applies regardless of whether the suspension was justified or not (ie. regardless of
2 above).
b. Ifa historic suspension was unlawful in the first instance, or carried on for longer than was lawful,
compensation may be due. But because pay during suspension is now always required (see (a)
above), the level of compensation may not be substantially more than PO is already required to pay.

4. Where an SPM is claiming that they have been unlawfully terminated for breach:
a. POvwill need to show that the SPM committed a repudiatory breach of contract. The following should
amount to repudiatory breach (this list is non-exhaustive but covers most circumstances):
i. Theft by the SPM.
fi. False accounting by the SPM (unless there are extenuating circumstances).
iii. A significant value of shortfalls have been suffered AND they have shown to have been
caused by the SPM (see 1 above).
b. If there has been a repudiatory breach, then no compensation is due.
c. If there has not been a repudiatory breach, then compensation is due for the failure to give sufficient
notice (see below).

5. Where an SPM is claiming to have been given insufficient notice:
a. Togive notice to termination, Post Office must:
i. establish a reasonable and proper cause for the termination (eg. a material / repeated
operational failing by the SPM);

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ii, establish that PO is not in breach of contract itself. This could take many forms but will
mainly focus on PO failing to reasonably investigate shortfalls (being a requirement under the
implied terms); and then

ili. set the length of the notice period in good faith (noting that Fraser J indicated that it was
unlikely that PO would be required to give more than 12 months' notice).
b. If PO has given unlawful or insufficient notice to terminate, then compensation will be required.

The above legal principles reflect the CIT judgment and set a framework for when compensation is due. The CIT
Judgment does not determine how much compensation is due — this is the subject of the FIT. Assuming the case
settles, a policy will need to be developed by the business on what Post Office would offer in each of the above
circumstances because there is not a clear legal answer (as can be seen from the parties contested positions in the
FIT). That policy would need address at least the following:

« Length of notice period (12 months? 26 months? 12 years? To retirement? — my suggestion would something
not exceeding 18 months)

Whether to make deductions from PO remuneration compensation to reflect SPM business expenses?
Whether to include retail losses?

Whether to include capital losses?

Whether to include stigma losses?

Whether to pay interest on compensation?

Kind regards
Andy

Andrew Parsons
Partner
Womble Bond Dickinson (UK) LLP

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To: Andrew Parsons
Cc: Emanuel, Catherine
Brauer F
Subject: RE: Plan for historic claims [WBDUK-AC.FID26896945]

Rodric Williams <.

Hi Andy

I really need the legal principles (even at a high level). In what circumstances would we pay; what wouldn’t we pay;
etc Can someone please send them to me. We have sat on these for 6 months there must be some view as to the
legality of the claim? Id like a high level understanding before 11;30 tomorrow as I have GE and will need to
communicate it.

Thanks
Ben

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oe

Ben Foat

Group General Counsel
Ground Floor

20 Finsbury Street
LONDON

EC2Y 9AQ

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From: Andrew Parsons i
Sent: 29 Novem!
To: Ben Foat! GRO
Subject: Plan for historic claims [WBDUK-AC.FID26896945]

Ben

As discussed.

* Split the 33 historic claims into two buckets. Claims that arise out of events after late 2018 onwards ("new
claims") and those that arise out of truly "historic" events. The line in the sand of late 2018 has been selected
to reflect when new ops processes went live / HNG-A was live.

e New claims sit with Julie's new team under her new investigation processes.

e Historic claims to be investigated by Angela's team. Lawyers then to input with final decisions to be escalated
to a decision group (members TBC) for approval.

e Probably need to wait until January / February next year before making final decisions to avoid risk of setting
precedents in case there is a flood of claims off the back of the HIT judgment. This is to be balanced against
the need to crack on and get these claims resolved.

« Angela and others are speaking on Monday morning to discuss further. Angela will then update you.

lll do you a separate note on the legal issues involved.

Kind regards
Andy

Andrew Parsons
Partner
Womble Bond Dickinson (UK) LLP

womblebonddickinson.com

O®

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