POL00117521 - A report of the themes which underline Centrally generated transactions - Horizon.

Evidence on official site

POL00117521
POL00117521

Centrally
generated
transactions

User errors
at POS

Interfaces with Third-Party systems

Hardware
issues

Trainin
gand
Support
Issues

Limitations in
the Transaction
Audit Trail
available to
Subpostmaster
s

Process
issues at
the end
of each
Trading
Period

The contract
between the
Post Office and
Subpostmasters

The lack of an
outreach
investigations
function