POL00137758
POL00137758
Actions and Decisions from the Project Sparrow Steering Group meeting 12 November 2013
Present:
Paula Vennells PV (Chair)
Chris Aujard CA
Mark Davies MD
Martin Edwards ME
Angela Van Den Bogerd AVDB
Andy Holt AH
Belinda Crowe BC
1. Prosecutions policy: Paper discussed at ExCo this am.
Actions:
(i) CA to update paper to reflect ExCo decision that ARC is asked to approve reduction in
prosecutions as a direction of travel
(ii) CA and AVDB to agree how to incorporate development of a control framework into the
Business Improvements Programme.
2. Caseload and resources: 93 applications already received, with over a week before scheme
closes. There is an urgent need to identify and recruit more investigators and mediators to
ensure the cases more through the scheme in line with expectaions.
Actions:
AH to update the caseload model to reflect 2 weeks downtime over Christmas/New Year
AVDB to report back to next week’s meeting with:
(i) Numbers, potential names and job spec to increase the for investigation team and how to
(ii) Numbers, potential names and job spec for Post Office reps at mediation
3. Comms: Good communications at every stage in the process will be important to keep
control of the story.
Action: MD to present comms strategy for next meeting
4. Roles and responsibilities: Project Sparrow should be split to separate the Mediation
Scheme from Business Improvements. AVDB to be Programme Director for the Business
Improvements Programme, BC to be Programme Director for Sparrow.
Action: AVDB and BC to agree how the split will work with CA.
5. Managing expectations: Now incorporated into a paper for ExCo to approve the Settlement
Policy. Support from Working Group Chair is key.
Action: CA to discuss handling with the Chair and report back to next meeting.