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From: Alwen Lyons”
Sent: Mon 25/06/2012 7:48:38 AM (UTC)
To: Kevin Gillilan
Subject: Re: Ref; Thorney Post Office, 5 Abbey Place PE6 , Computer Systems failure.
Kevin what was your message to George so that we are completely aligned
Thanks Alwen
Sent from Blackberry
From: Kevin Gilliland
Sent: Monday, June 25, 2012 09:41 AM
To: <george.thomson,
Cc: Alwen Lyons; Paul:
Subject: Re: Ref; Thorney Post Office, 5 Abbey Place PE6 , Computer Systems failure.
George,
I phoned you back shortly after I missed your call and left you a message explaining our logic.
Kevin
Sent from my iPhone
On 25 Jun 2012, at 08:38, "george.thomso wrote:
Alwen
Who in POL had the idea to have a review into Horizon.Given my strong support for the integrity
of the Horizon system over 5 years ,I am disappointed that my views on this course of action
were not sought,I am also surprised that after leaving messages with POL no one has picked up
the phone to talk through this contentious decision.
From: Alwen Lyons!
Date: Fri, 22 Jun 2012 14:18:35 +0000
To: ‘George. Thomsor
Subject: Fw: Fwd: Ref; Thorney Post Office
Abbey Place PE6 , Computer Systems failure.
George I am currently on a train so can't speak. I'll be off it in about an hour so will call then
Thanks Alwen
Sent from Blackberry
From: Paula Vennells
Sent: Friday, June 22, 2012 04:04 PM
To: Kevin Gilliland; Alana Renner; Alwen Lyons
Cc: George Thomson
Subject: Fwd: Ref; Thorney Post Office, 5 Abbey Place PE6 , Computer Systems failure.
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Please can Alwen contact George as I'm out this pm, and make sure that we have a process for
capturing ‘interest’ that comes in via the Fed.
George thank you for this. We will be completely open and transparent. I'd like to get this cleared
up for everyone.
ASAP thanks
Paula
Sent from my iPhone
Begin forwarded message:
From: George Thomson
Date: 22 June 2012 14
To: Paula Vennells
Subject: Fwd: Ref; Thorney Post Office, 5 Abbey Place PE6 , Computer
Systems failure.
Paula
Sending an example of 6 or 7 people who have contacted us in the last 2 days.Not
good.
VB
George
Begin forwarded message:
From: "Marilyn Stoddart
Date: 22 June 2012 09:22:
To: "George Thomson"
Subject: FW: Ref; Thorney Post Office, 5 Abbey Place PE6 ,
Computer Systems failure.
George
I don't recall dealing with this previously does it ring any bells with you?
Marilyn
Marilyn Stoddart
Assistant General Secretary
n House
22 Windlesham Gardens
Shoreham-by-Sea
West Sussex
BN3 SAZ
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From: Amanda Cox
Sent: 22 June 2012 08:14
To: Marilyn Stoddart
Subject: FW: Ref; Thorney Post Office, 5 Abbey Place PE6 , Computer Systems
failure.
Amanda Cox
NFSP, Evelyn House
22 Windlesham Gardens
Shoreham-by-Sea, West Sussex
B
em
web:
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addressee only. If you are not the named recipient, you must not use,
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From: paul taylor
Sent: 21 June 2012 23:18
To: Amanda Cox
Subject: Ref; Thorney Post Office, 5 Abbey Place PE6 , Computer Systems
failure.
Paul Taylor
Dear Sir/Madam
Ref; Thorney Post Office, 5 Abbey Place PE6 , Computer Systems
failure.
http://www.bbc.co.uk/news/uk-18535354
I have previously written to you regarding a computer errors not balancing
correctly at the end of each day and my 63 year old mother having to use her
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own money to balance the system. After constant checking, as my mother use
to work in a bank and has been a sub post mistress for twelve years she is
more than able to do this basic task, however, the system still did not balance
even when on paper it should. Because of this she has had to use her own
funds to balance the system or be accused of being incompetent or
fraudulent.
After weeks of telephone conversations by my Mother with unhelpful staff
from nameless Post Office personal I contacted your organisation in order for
your support and advice.
Your advice was close to useless your support was non existent and my
Mother was just insulted by a man stating the obvious over the telephone.
So please explain to me the link I attach below and why after several letters
you did not bring this to my attention?
http://www.bbc.co.uk/news/uk-18535354
I would like you to contact Mrs G Taylor at Thorney Post Office, 5 Abbey
Place, Thorney PE6 and apologise for your lack lustre performance and how
you are going to support her further as I thought is the whole point being a
paid member of National Federation of Sub Postmasters.
Yours sincerely
Paul Taylor
This email and any attachments are confidential and intended for the addressee only. If you are not the named
recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you
have received this in error, please contact the sender and then delete this email from your system.
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