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me ra OF-06-19
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Dy (8. i6-19
Go calla,
XX hoging 10:40
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SCHEDULE 1 =
AGREED LIST OF HORIZON ISSUES
For agreement pursuant to §4 of the Third CMC Order
The following proposed issues are confined to issues that concern the Horizon system (as
defined here) and which (a) arise on the parties’ generic statements of case, (b) can be
resolved by IT expert evidence, and (c) require limited, if any, evidence of fact
_ ——
DEFINITIONS FOR THE PURPOSE OF THIS LIST OF ISSUES
“the Horizon System” shall for the purposes of this list of issues mean the Horizon
*y computer system hardware and software, communications equipment in branch and central
data centres where records of transactions made in branch were processed, as defined in
GPOC, at§16 and as admitted by Post Office in its Defence, at §37.
BUGS, ERRORS AND DEFECTS IN HORIZON
Accuracy and integrity of data
(1) To what extent was it possible or likely for bugs, errors or defects of the nature alleged
at §§23 and 24 of the GPOC and referred to in §§ 49 to 56 of the Generic Defence to
have the potential to (a) cause apparent or alleged discrepancies or shortfalls relating
to Subpostmasters’ branch accounts or transactions, or (b) underminé the reliability of .'
J) Horizon accurately to process and to record transactions as alleged at §24.1 GPOC?
_!
(2) Did the Horizon IT system itself alert Subpostmasters of such bugs, errors or defects
described in (1) above and if so how. Me
To ‘what extent and in what respects is the Horizon System “robust” and extremely
—_- .-
unlikely to be the cause of shortfalls in branches? .
IGPOC §23 and 24; Defence §§49 to 56] *
Controls,and measures for preventing / fixing bugs and developing the system
(4) To what extent has there been potential for errors in data recorded within Horizon to
arise in (a) data entry, (b) transfer or (c) processing of data in Horizon?- se
' Inaccordance with the indications given by the Court at the CMC on 22 February 2018
I20 4%
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(6) How, if at all, does the Horizon system itself compare transaction data recorded by
Horizon against transaction data from sources outside of Horizon?
(6) To what extent did measures and/or controls that existed in Horizon prevent, detect,
identify, report or reduce to an extremely low level the risk of the following:
a, dataentry es ti=C“CS~sti‘<; SO
b. data packet or system level errors (including data processing, effecting, and
recording the same);
¢c. a failure to detect, correct and remedy software coding errors or bugs;
d. errors in the transmission, replication and storage of transaction record data;
and
e. the data stored in the central data centre not being an accurate record of
transactions entered on branch terminals?
[GPOC §§5, 14-15, 24.1, 24.1A, 94A, 95;
Defence §§35(2), 36, 38(1), 50(1), 52-54; Reply §41]
PERATION OF HORIZON
Remote Access
(7) Were Post Office and/or Fujitsu able to access transaction data recorded by Horizon
remotely (i.e. not from within a branch)?
[Defence §7; Reply §9]
Availability of Information and Report Writing
(8) What transaction data and reporting functions were available through Horizon to Post
Office for identifying the occurrence of alleged shortfalls and the causes of alleged
shortfalls in branches, including whether they were caused by bugs, errors and/or
defects in the Horizon system?
[Defence §7; Reply §9]
(9) At all material times, what transaction data and reporting functions (if any) were
available through Horizon to Subpostmasters for:
a. identifying apparent or alleged discrepancies and shortfalls and/or the causes
of the same; and
1206
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b. accessing and identifying transactions recorded on Horizon?
IGPOC §§14.2-14.3, 17 and 19.3; Defence §§38(2)(b), 38(3), 46(2); Reply §15.2-15.3)
Access to and/or Editing of Transactions and Branch Accounts
(10) Whether the Defendant and/or Fujitsu have had the ability/facility to: (i) insert, inject,
edit or delete transaction data or data in branch accounts; (ii) implement fixes in
Horizon that had the potential to affect transaction data or data in branch accounts; or
(iii) rebuild branch transaction data:
a. atall;
b. without the knowledge of the Subpostmaster in question; and
c. without the consent of the Subpostmaster in question.
(11) If they did, did the Horizon system have any permission controls upon the use of the
above facility, and did the system maintain a log of such actions and such permission
controls?
IGPOC §§21.3, 23, 25; Defence §§48(3), 50, 57]
(12) If the Defendant and/or Fujitsu did have such ability, how often was that used, if at
all?
(13). To what extent did iuse of any such facility have the potential to affect the reliability of
Branches’ accounting positions?
[GPOC §§21.3, 23, 25; Defence §§48(3)(c), 57]
Branch trading statements, making good and disputing shortfalls
(14) How (if at all) does the Horizon system and its functionality:
a. enable Subpostmasters to compare the stock and cash in a branch against the
stock and cash indicated on Horizon?
b. enable or require Subpostmasters to decide how to deal with, dispute, accept
or make good an alleged discrepancy by (i) providing his or her own personal
funds or (ii) settling centrally? ;
c. record and reflect the consequence: of raising a dispute on an alleged
discrepancy, on Horizon Branch account data and, in particular:
i, does raising a dispute with the Helpline cause a block to be placed on
the value of an alleged shortfall; and
ii, is that recorded on the Horizon system as a debt due to Post Office?
d, enable Subpostmasters to produce (i) Cash Account before 2005 and (ii)
Branch Trading Statement after 2005?
e. enable or require Subpostmasters to continue to trade if they did not
complete a Branch Trading Statement; and, if so, on what basis and with what
consequences on the Horizon system?
. [Defence §§42-46; Reply §§17.1-17.2, 21]
Transaction Corrections
(15) How did Horizon process and/or record Transaction Corrections?
[Defence §§12, 39-40, 45-46; Reply §21]
(ZOD
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