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From: Mark Underwood!{/0o=MMS/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Recipients/cn=Mark Underwoo222a42ec-51a8-4dfa-a353-
dcea512679657b4]
Sent: Fri 18/12/2015 7:53:36 PM (UTC)
To: ‘Christopher Knight!
Swift”
Ce: Jane MacLeodI
Bourkef™”
Steve Allchorn{
Subject: RE: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board
Meetings Relevant to Sparrow
Attachment: Outreach BLE Extract Findings v6 091215.pptx
Christopher,
I have listed below the outstanding actions from the respective meetings last week against, broadly speaking, when
we expect to be able to provide the requested documentation / answer.
Let me know if I have missed anything.
Fujitsu to:
share its previously supplied comments on the Second Sight Reports (Monday / Tuesday);
detail the number of branches affected by the ‘Falkirk bug’ vs its ‘capability’ to affect, with reasons (Monday /
Tuesday);
provide the number of system errors identified, by year, that could affect branch accounts together with the
number of branches that were affected and were capable of being affected by these errors, together with
reasons (Wednesday);
investigate its email / data retention policy and how this would, if asked for the information, affect its ability
to provide the emails for those Fujitsu employees who worked at Bracknell in 2008/09 (Monday / Tuesday);
answer the questions posed in Jonathan’s letter of 16/12/2015 (the letter was forwarded on 17/12/2015. I will
call Fujitsu on Monday morning to obtain an ETA); and
Comment on Page 6 of Deloitte’s Board Briefing Paper. I understand Fujitsu were approached and provided
comment at the time this paper was issued. We have requested this is shared with us (Monday / Tuesday).
Post Office to:
supply the Fujitsu presentation on the ‘forced log off issue (this is attached)
the number and type of audits that have taken place over each of the last three years (Monday)
Regards
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Mark
Mark Underwood
Complaint Review and Mediation Scheme
From: Christopher Knight.
Sent: 18 December 2015 17:38
To: Mark Underwood3; Jonathan Swift
Cc: Jane MacLeod; Patrick Bourke; Rodric Williams; Steve Allchorn
Subject: RE: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board Meetings Relevant
to Sparrow
Mark,
Thank you for these.
Do you have an ETA for the various other documents which arose out of our meetings earlier this week (particularly
the Fujitsu one)?
Chris
From: Mark Underwood:
Sent: 18 December 2015 16:38
To: Jonathan Swift; Christopher Knight
Cc: Jane MacLeod; Patrick Bourke; Rodric Williams; Steve Allchorn
Subject: Minutes for the Sparrow Sub-Committee Meetings and the Extracts from other Board Meetings Relevant to
Sparrow
Dear Jonathan and Christopher
You requested the minutes for the Sparrow Sub Committee meetings and the extracts from other Board Meetings
relevant to Sparrow. These are attached as numbered below:
1. 15/03/2012: Extract from minutes of the meeting of the Board of Directors
2. 23/05/2012: Extract from minutes of the meeting of the Board of Directors
3. 04/07/2012: Extract from minutes of the meeting of the Board of Directors
4, 19/09/2012: Extract from minutes of the meeting of the Board of Directors
5. 21/05/2013: Extract from minutes of the meeting of the Board of Directors
6. 01/07/2013: Extract from minutes of the meeting of the Board of Directors
7. 16/07/2013: Extract from minutes of the meeting of the Board of Directors
8. 25/09/2013: Extract from minutes of the meeting of the Board of Directors
9. 31/10/2013: Extract from minutes of the meeting of the Board of Directors
10. 27/11/2013: Extract from minutes of the meeting of the Board of Directors
11. 21/01/2014: Extract from minutes of the meeting of the Board of Directors
12. 26/02/2014: Extract from minutes of the meeting of the Board of Directors
13. 26/03/2014: Extract from minutes of the meeting of the Board of Directors
14. 09/04/2014: Sparrow Sub-Committee Meeting
15. 30/04/2014: Sparrow Sub-Committee Meeting
16. 06/06/2014: Sparrow Sub-Committee Meeting
17. 12/01/2015: Sparrow Sub-Committee Meeting
18. 18/02/2015: Sparrow Sub-Committee Meeting
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Please do let me know if you need anything further in relation to these.
Kind Regards
Mark
Mark Underwood
Complaint Review and Mediation Scheme
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