POL00175988 - Email from John Longman to Thomas Penny re REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL.

Evidence on official site

POL00175988

POL00175988

From: John Longman[/O=MMS/OU=EXCHANGE ADMINISTRATIVE GROUP
(FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=JON.LONGMANS812E2348-8653-4C86-8A94-
S5ESAA1E4A6F 1]

Sent: Tue 27/07/2010 2:42:57 PM (UTC)

To:

Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL

Penny

Many thanks for your prompt reply.

I will try and endeavour to deal with points 1 & 2. Could I ask you to see whether Fujitsu’s Release management will
assist Charles with point 3 “System Change Requests”.

Regards

Jon Longman

From: Thomas Penny {-
Sent: 27 July 2010 14:40

To: John Longman

Cc: Jane M Owen

Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL

John
I've had a discussion with Gareth.

It was agreed during the meeting between Gareth and Charles that Charles would provide notes reflecting the
discussion; Gareth has not yet received these.

His views on the email string are:-

1. Access to system in Midlands: This was not something we discussed in detail. It would appear that Charles is
aware of a Post Office which is having issues similar to those which have resulted in prosecution, but that there
are currently no prosecutions in place. He would like to monitor exactly what happens in this branch (probably with
a video camera) and compare that with the system logs (hoping to find a mismatch!). However the Postmaster is
covered by confidentiality agreements, which mean that this cannot be done with out permission of POL. I assume
that this is a request to be able to do this. I'm also assuming that help would be required from Fujitsu in retrieving
logs from the system to compare with the video. NB this probably needs to be done quickly before migrating to
HNG-X. Charles’s first report refers to such a branch I believe. I’ve no idea where this postmaster would stand in
respect of any problems that they have had but which are not yet visible to POL, or in respect of what they have
already said to Charles.

2. Access to Chesterfield: Charles is still of the opinion that understanding how P&BA operate and in particular how
they identify errors and process them as Transaction Corrections may help his case. I’ve pointed out that anything
in this area that could affect the accounts is already visible to him in the Horizon logs and so I don’t see that this is
likely to be of help to him. However he would still like to pursue this line of exploration.

3. System Change Requests: Basically, he was asking to look at all system faults. I suggested that as we kept all
testing and Live faults in the same system and that there were around 200,000 of them, then this wasn’t going to
get him far. He then suggested looking at system changes and would like to see all changes that have happened
to the system. Again, I don’t think this will help and I don't know how practical it is for Fujitsu’s Release
Management to provide that. I think all we can do is ask the question.

My view is that Charles is “fishing” and I don’t personally support any of these requests. However they seem harmless
— other than wasting a lot of people's time — and hence money.

Kind regards
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Penny

Penny Thomas
Security Analyst, Customer Services

Fujits s Limited, Regist d 2 wiu
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does
not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.

From: John Longman I”
Sent: 27 July 2010 11:25

To: Thomas Penny

Subject: FW: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL

Penny
As discussed.

Could you ask Gareth to explain in more detail as to how the three points raised by Izzy Hogg below came about. I
would specifically like to know more details of the system in the midlands that is referred to in her first point.

Regards

Jon Longman

From: Marilyn Benjamin On Behalf Of Jarnail A Singh

Sent: 27 July 2010 10:42

To: John Longman; Warwick Tatford

Subject: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL

I enclose a copy of an E-Mail received from Issy Hogg, the Defence Solicitors of the 22™ July 2010, the content of
which is self explanatory. Could you please be kind enough to let me have your urgent instructions as to the
access and information she is requesting in respect of the system in the Midlands and the operation at
Chesterfield and the error logs. I will contact Gareth Jenkins to find out what transpired at the meeting with
Charles McLachlan.

I await to hear from you.
Jarnail Singh

Senior Lawyer
Criminal Law Division

Tel No.

From: Issy Hogg

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Sent: 22 July 2010 07:30
To: Jarnail A Singh
Subject: Misra

Jarnail,

As a result of the meeting that took place between Charles McLachlan and
Gareth Jenkins as directed by the judge, we now need to have:-

- access to the system in the Midlands where it appears there are live,
reproducible errors.

- access to the operations at Chesterfield to understand how
reconciliation and transaction corrections are dealt with.

- access to the system change requests, known error log and new release
documentation to understand what problems have had to be fixed.

Please can you contact me

respond via hannah.ivoryi_ _. . GRO j

as I will be on holiday from lunchtime today until 16th
August. Hannah will ensure all your emails are responded to.

ith regard to these issu

s. Please can you

Regards,

Issy

Issy Hogg

Coomber Rich Solicitors
Yard House, Basingstoke, RG21 7NX
SRA 308901

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Rich Solicitors.
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