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Notes of the Problem Co-ordinators Meeting
12 October 2001
Attendees
Gavrelle House (G13) Chesterfield (F47)
Tjaz Bhatti Kevin Lenihan (Chair) John Brownsill
Andy Barnes (Notes) Michael Dadra
Dean Russell Malc Heeley
Cath Stead Phil Norton
Apologies: Paul Sumner, Lorraine Finnigan, Chris Harker, Steve Cowburn, Charles Leighton, Suzanne Robson
Action Points
121001 I 12/10/01 I P10000274 - Outlets unable to follow inward rem procedure. New AP - John
John to escalate, as CH&D want to use current labels to
exhaustion. Can they use two different types of label
simultaneously?
121002 I 12/10/01 I P10000386 - Inter-office transfers. Andy to find out why this New AP - Andy
one is still open, as the meeting thought it had been closed.
121003 I 12/10/01 I P10000425 - R&P misbalance. Andy to ask Ed to close, as New AP - Andy
closure criteria have apparently been met
121004 I 12/10/01 I P10000440 - Obsolete stock. Andy to ask Theresa to close, as New AP - Andy
closure criteria appear to have been met.
121005 I 12/10/01 I Dean to supply Michael with a list of offices claiming to have New AP - Dean
£500 or more obsolete stock.
121006 I 12/10/01 I P10000403 - Active Life. Andy to ask Theresa to close, as we New AP - Andy
don’t appear to be able to do anything else.
121007 I 12/10/01 I Dean to supply an analysis by postcode of complaining offices New AP - Dean
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with Active Life magazines being dumped on them.
121008 I 12/10/01 I Andy to request all activity under Ijaz’s ID to be transferred to New AP - Andy
Mark Knight's.
121009 I 12/10/01 I Andy to feedback new IAMT set-up now Ijaz is moving on; New AP - Andy
specifically that, following notification to Kevin, PMs will be
empowered to go straight to the new team leaders.
121010 I 12/10/01 I Michael to confirm go-live date for Marie Perry as PC for both New AP - Michael
Audit and Security.
Recognition - Kevin gave recognition and thanks to Michael for representing Network Audit as Problem Coordinator;
he also paid tribute to Ijaz for his enthusiastic contribution, not only in his role as Problem Coordinator within IAMT,
but also to the overall PC Network and the monthly meetings thereof.
Next meeting:
Confirmed as being 10.00, 16 November 2001.
Review of Meeting
Good forum, and good to see progress being made (x3) Tjaz & Michael are moving on.
forum
Thanks from Ijaz, with good wishes for continued success of the
POL changes result in great uncertainty about the future
Good to get more background on problems
Good to be more involved this time.
Updates on 3-month+ problems best part of good forum.
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Audit touting for business !! (see AP121005 above)
Improvement Opportunities
1) None identified at this meeting.
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