POL00192758 - Email from Alwen Lyons to Susan Crichton re Mediation Process

Evidence on official site

POL00192758
POL00192758

From: Alwen Lyonsf_
Sent: Tue 23/07/2013 9:
To: Susan CrichtonI
Subject: Re: Mediation process

:21 PM (UTC)

Yes just all those things

Thanks
Alwen

Alwen Lyons
Company. Secretary

(GRO I

On 23 Jul 2013, at 22:02, "Susan Crichton"

wrote:

> Hmm and also the internal processes re suspension and termination/ audit and training and the help des!

D nena Original Message-----

> From: Alwen Lyons

> Sent: 23 July 2013 21:55

> To: Susan Crichton.

> Subject: Re: Mediation process
>

> I think the first ring we could change would be the prosecution of those who have paid back monies owed, in fact the whole
persecution thing

>

> Thanks

> Alwen

>

> Alwen Lyons

> On 23 Jul 2013, at 21:53, "Susan Crichton"
>

wrote:

>> We will have to really change our internal processes to make sure that we don't add any more fuel to the fire.
>

>> From: Alwen Lyons

>> Sent: 23 July 2013 18:53

>> To: Susan Crichton

>> Subject: FW: Mediation process

>

>> fyi

>

>> Thanks

>> Alwen

>> Alwen Lyons I Company Secretary

>

>> [Description: address]

>

>> 148 Old Street, LONDON, EC1V 9HQ

>

>> [Description

phone]

>> [Description: mobile]
>
>> [Description: email]
>

>> alwen.lyon:
>

>>

>

>>

>

>> [Description: footer]
>

>

>

>

>

>> From: Parsons, Andrew:
>> Sent: 23 July 2013 08:51
>> To: Alwen Lyons

>> Subject: RE: Mediation process
>

>> Alwen

>

>> Happy to discuss.
>

POL00192758
POL00192758

>> The biggest challenge is going to be limiting the scope of this exercise. Is Alan suggesting that this will extend to all 150

Shoosmith cases? If so the mediation process will collapse.
>

>> Regarding the point about SPMRs being able to access expertise from Second Sight - I think this will be achieved simply by SS

attending the mediations.

>

>> L agree with his point that following POL's first response to SS, the

>> SPMR should have a chance to comment and POL respond to those

>> comments. In practice, this is happening already (though SS have only

>> forwarded comments from 4 SPMRs; POL has responded to all of these

>> comments)

>>

>> Kind regards

>> Andy

>

>> Andrew Parsons

>> Senior Associate

>> for and on behalf of Bond Dickinson LLP

>> [cid:image001 .jpg@01CE3A00.C5D848 A0I<http://www.bondickinson.com/>
>>I
>>
>>
>>
>> Follow Bond Dickinson:

>

>> [cid:image006 ,jpg@01CE4584,.3F945B50I<https://twitter.com/Bond_Dickinso
>> n>[cid:image007.jpg@01CE4584.3F945B50}<http://www.linkedin.com/company
>> /3098928trk=tyah>

>

>> www.bonddickinson.com<http://www.bonddickinson.com/>

>

>> From: Alwen Lyons
>> Sent: 22 July 2013 12
>> To: Parsons, Andrew
>> Subject: Fw: Mediation process
>>

>> Andy

POL00192758
POL00192758

>> Please below suggested amendments to process which builds on yours.
>> These are from Alan Bates JFSA, can we talk to you about it

>

>> We will call

>> Thanks

>> Alwen

>>

>> Alwen Lyons

>C

>> Sent from Blackberry
>

>> From: Alan Bates {
>> Sent: Monday, July 22, 2013 0
>> To: Alwen Lyons

>> Subject: RE: Mediation process

>

>> Alwen, sorry about the delay in responding, but had raised a couple of queries with Kay Linnell yesterday over these types of
processes but have not received a reply yet.

>>

>> The pdf attached refers to the first half of the process described. I am still awaiting a response from Kay in relation to the second
half of the process as it is one of her fields of expertise, although in principle it would seem the logical course of action.

>>

>> Please don't take these views as agreement to the process at this stage, I still need to see more detail about each aspect. I am
really just passing on observations to try and assist with moving the issue forward.

>

>> Alan

>> From: Alwen Lyons!
>> Sent: 20 July 2013 11
>> To: Alan Bates

>> Subject: Mediation process

>

>> Alan

>> Please see below the mediation process. We are trying to find a way to

>> give SS support without compromising their independence, or the

>> independence of the review. But trying to get the whole process to

>> speed up by adding resource. We are taking James through this proposal

>> on Monday and he may want to add things in. So a call on Tuesday

>> would be good can me make it 9.00

>

>> But if you would like input before Paula and I speak to James on Monday then we could do a call on Sunday.
>> Thanks

>> Alwen

>

>> Alwen Lyons

>> Company Secretary

8

>>!
>>

>> Meditation proposal criteria

>

>> 1. Want to ensure that every MP case has the right to mediation, with no cost to them. We also need to understand how many
other JFSA cases need to go through this process

>

>>2. Agreement on proposed process. Why are we proposing this?

>

>>a. it provides, independence through second sight and independent mediator

>

>>b. — should be faster as the workload is shared between SS and mediator

>

>> ec. provides a professionally trained mediator which we think will help bring resolution
>
POL00192758
POL00192758

>>d. gets Second Sight out of the role of both mediator, judge and sub postmaster advocate

>
>>e. process can continue after the MPs cases are completed with little alteration

>

>> 3. After the cases have been completed, final report will be produced by mediator.
>

>> 4. Update to MPs in Oct. could involve mediator and SS can update what they found in the work, POL and JFSA can talk
about mediation process, if we have put some cases through the process by then that would be helpful

>

>> 5. We would like to introduce a Monthly Oversight Board to govern this including JFSA, possibly ask JA willing to chair
>> Weekly Working Group to include SS JFSA POL to bring cases to mediation we clearly need to ensure the terms of reference for
both working groups and for SS are clear going forward.

>

>

>

>

>> [cid:image0 14.png@01CE87EE.828344 10]

>

>

perrrrr rrr rrr roo ed

>> This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient, you
must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please
contact the sender by reply email and then delete this email from your system. Any views or opinions expressed within this email are
solely those of the sender, unless otherwise specifically stated.

>

>> POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 148 OLD STREET, LONDON
ECIV 9HQ.

>

SSS SH HHHdddddioaeaeidid oii Soo gece AACR AA

>

>

>> REESE EEC ORR RRR

>> This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient, you
must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please
contact the sender by reply email and then delete this email from your system. Any views or opinions expressed within this email are
solely those of the sender, unless otherwise specifically stated.

>

>> POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 148 OLD STREET, LONDON
ECIV 9HQ.

>

DSRS EEE aaa aaa SSAA IISA A AAAI AR AAA AAA

>>

>

>> Please consider the environment! Do you need to print this email?

>

>

>> The information in this e-mail and any attachments is confidential and may be legally privileged and protected by law.
alwen.lyons@_ is authorised to access this e-mail and any attachments. If
you are not alwe +t, please notify

andrew.parsons@ j as soon as possible and delete any copies.
Unauthorised use, his communication or attachments is prohibited and may be
unlawful.

>

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LLP accepts no liability for any loss or damage which may be caused by software viruses and you should carry out your own virus
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>

>> Content of this email which does not relate to the official business of Bond Dickinson LLP, is neither given nor endorsed by it.
>

>> This email is sent for and on behalf of Bond Dickinson LLP which is a limited liability partnership registered in England and
Wales under number OC317661. Our registered office is St Ann's Wharf, 112 Quayside, Newcastle Upon Tyne, NE1 3DX, where a
list of members’ names is open to inspection. We use the term partner to refer to a member of the LLP, or an employee or consultant

jissemination,
POL00192758
POL00192758

who is of equivalent standing. Our VAT registration number is GB123393627.
>

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