POL00208299
POL00208299
From: Pheasant, Andrew,
Sent: Tue 02/09/2014 3:50:07 PM (UTC)
To: Rod Ismay}
Subject: RE: Second Sight Part Two - FSC updates (Girobank) and other interim update [BD-
4A.FID20472253]
Hi Rod,
Thanks again for your comments.
Did you have anything that you wanted to add / amend in relation to the ATM section?
Best regards
Andy
Andrew Pheasant
Associate
for and on behalf of Bond Dickinson LLP
Mobile:
Office: +44 (0) 345 415 0000
Follow Bond Dickinson:
www.bonddickinson.com
From: Rod Ismay i.
Sent: 02 September 2014 16:43
To: Pheasant, Andrew
Subject: RE: Second Sight Part Two - FSC updates (Girobank) and other interim update
Hi Andy
1am reviewing all the documents you have sent again — primarily re the points we talked through regarding processes
I commented on.
I'll let you know today if any points arise from that.
I have two other observations:
1. The Introductory section — minor typos pages 3,4,5 but also short bit of extra text on page 6
a. Many branch errors (including the two examples above) are most easily identifiable in branch. They
would not be evident to Post Office Ltd unless a complaint were made by a customer — top of page
6
b. Save when it conducts and audit.....physical cash is ACTUALLY in a branch, ONLY THE EXPECTED
AMOUNT PER HORIZON (item )
c. Andon page 3 at the very foot would it be fairer to say “remit or scope” as opposed to “professional
POL00208299
POL00208299
expertise”. I don’t know. I go with your judgment there.
2. Girobank section 17
a. 4.2.3 “If there was a discrepancy, the Subpostmaster could correct the Horizon records. For example
if there had been an actual deposit and a paying slip for £150 but the Giro PDR as keyed in by the
Subpostmaster said £1,500 then the Subpostmaster could reverse the £1,500 and rekey the £150 as
per the deposit slip, bringing the branch into balance.
b. 4.2.4.....sent to SANTANDER via Royal Mail. The Subpostmaster would then perform his end of day
cut off routines.”
c. 5.1 Second Sight refer to one part paying in books. In fact what the customer has used subsequent to
3 part paying in books is a card and a “cash ladder” (form G7001). The cash ladder is the table of £10,
£20 etc that the depositor would fill in to help their own count and to help the Subpostmaster check
the deposit. It is not retained by the Post Office. The fact of the situation is that Post Office and the
Girobank deposit process moved to the industry standard of card based deposits where there is no
paying in book. This is in no way unusual.
Thanks, Rod
Rod Ismay I Head of Finance Service Centre
4_Euture Walk, West Bars, Chesterfield, S49 1PF.
} GRO. Email
ance — 2014 Winners Public & Voluntary Sector
Best Finance Team 2014 Best Annual Report & Accounts
BusinessFinance ‘
wards 2014 /
—
From: Pheasant, Andrew! _ GRO
Sent: 02 September 2014 11:04
To: Belinda Crowe; Angela Van-Den-Bogerd
Cc: Andy Holt; David Oliver1; Rodric Williams; John M Scott; Dave Hulbert; Andy Garner; Paul Inwood; Rod Ismay;
Rob King; Sally Smith; Kim Abbotts; Parsons, Andrew
Subject: Second Sight Part Two - Introductory section [BD-4A.FID20472253]
Dear Belinda and Angela (and all),
Please find attached the introductory section to the response for review. This deals with general position points.
Please let me know if you have any comments in relation to this section.
Best regards
Andy
Andrew Pheasant
Associate
for and on behalf of Bond Dickinson LLP
Office: +44 (0) 345 415 0000
Follow Bond Dickinson:
POL00208299
POL00208299
www.bonddickinson.com
Please consider the environment! Do you need to print this email?
The inl
this e-mail and any att
Unauthorised use, diss
hments. If you ard
ion, distribut
Any fil
which may be
(0 this e-mail will have ieeN EMECKET OY UE WHIT VETS ELEC TTON SOT TE DETORE TAMMITSSTON” OHNE PIRCRTASON TAP” EES HG TAUTNY TOY Ay Toss oF d
used by software viruses and you should carry out your own virus checks before opening any attachment,
Content of this email which does not relate to the official business of Bond Dickinson LLP, is neither given nor endorsed by it
This email is sent for and on behalf of Bond Dickinson LLP which is a limited liability partnership r in England and Wak
office is St Ann’s Wharf, 112 Quayside, Neweastle Upon en to inspection, We use the term pa
the LLP, or an employee or consultant who is of equivalent standing. Our VAT registration number is GB123393627,
Bond Dickinson LLP is authorised and regulated by the Solicitors Regulation Authority
This email and any attachments are confidential and intended for the addressee only. If you are not the named
recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have
received this in error, please contact the sender by reply email and then delete this email from your system. Any views
or opinions expressed within this email are solely those of the sender, unless otherwise specifically stated.
POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 148 OLD STREET,
LONDON EC1V 9HQ.
preceereer oe aeeeees oe Hobbie