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From: Ben Cooke:
Sent: Wed 11/12/2019 6:
To: Ben Foatf”
Subject: Re: A message from Nick Read
Haha, don't worry, I'd not forgotten
Benjamin T. Cooke
ions Director
Subject: RE: A message from Nick Read
Thanks Benjamin! Much appreciated!!
We will need to touch based on the Horizon Issues Judgment next week alas...
Ben
Ben Foat
Group General Counsel
Ground Floor
20 Finsbury Street
LONDON
EC2Y 9AQ
Mobile :
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From: Ben Cooke
Sent: 11 December 2019 12:34
To: Ben Foat < GRO 3
Subject: Fwd: A message from Nick Read
Well done Ben!
Benjamin T. Cooke
IT Operations Director
From: one post office
Sent: Wednesday, De
To: Communications Team <.
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Subject: A message from Nick Read
3 Update
11 December 2019 I Reading time 2 minutes I For information
Group CEO
Dear all,
At last week’s 10@10, I mentioned that we had started mediation with the
claimants involved in the Group Litigation Order and I said that I would keep
you updated on this.
I am very pleased we have been able to find a resolution to this longstanding
+ dispute. Our business needs to take on board some important lessons about
the way we work with postmasters, and I am determined that it will do so.
We are committed to a reset in our relationship with postmasters, placing
them alongside our customers at the centre of our business. As we agree to
close this difficult chapter, we look forward to continuing the hard work ahead
of us in shaping a modern and dynamic Post Office, serving customers in a
genuine commercial partnership with postmasters, for the benefit of
communities across the UK.
As you know I’m working on our purpose, strategy and future growth for Post
Office. Our postmasters will be kept abreast of this process, so they can input
into it, and be at the heart of the Post Office’s future. I will keep you updated
as this work progresses but I have one clear message for us all today —in
everything you do at work, please challenge yourselves to make sure that you
consider how it will benefit our branches and those that run them. Without
Post Offices up and down the country, we don’t have a business — we all have a
part to play in resetting the relationship with our postmasters and their teams.
Further information is available here including our joint statement and if you
have any further questions please contact
communications.team(_
Nick Read, Group Chief Executive Officer
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