POL00337643
POL00337643
Design P
nciples
1itecture & Design Principles
lolistically
s an ecosystem. Consider the people and processes that the change
(directly and indirectly) and the information needed, before selecting or
schnology solutions. Downstream impact may simply deflect the
ewhere, rather than solving it
to Operate
angevity - consider the full life of a product, service or solution,
‘w it will be supported, changed and removed. Service contracts may
so may operational need. Expect and plan for things to ebb and flow
through Standardisation
lard ways of doing things in order to keep the Post Office landscape
costs down, as well as making it easier to innovate by re-using common
. Change initiatives must not implement point solutions or create
snoliths’ that make it harder for us to move away from the supplier at
f
4. Build bridges to the future
Whether we are leapfrogging the legacy to bring in something innovat
or simply enhancing an existing capability, a portion of everything we c
contribute to our future. To be equipped for the demands of tomorrow
design intentionally beyond the immediate need of today
5. Value for money
‘Sometimes ‘good enough’ is good enough — it is generally cheaper to
we already have and save resources for true value-add. Rent or buy is ¢
building entirely bespoke solutions, unless the resultant intellectual pre
bespoke technology capability truly drives competitive advantage.
Failing fast (‘test, learn and stop’) is just as important as a successful
implementation.
6. POLin Control
Post Office thrives on its reputation as a trusted brand, so innovation a
market must be balanced against our risk appetite, security, legal andr
obligations. We prefer to embrace ‘leading edge’ rather than ‘bleeding
Bespoke solutions without intellectual property (IP) rights are to be ave
ensure Post Office retains control over our ability to respond to changit
conditions.
POL00337643
POL00337643
Commertaly ©
_ = suracabewths —
( vocal ou
4. x _
Seen mee!
Q Bul eiges to sii mous ]
oe ae the tare standardisaton Design to Operate Lari iend
Value for Money
Bizzdesign mapping architecture principles to company principles
Principles provide direction and guide the decision making process See all
@ Share (Ml Exportto Excel «+ = allitems» @
Title v Description Rationale Implications
Think Holistically
Design to Operate
Agility through Standardisation
Build bridges to the future
Value for Money
POL in Control
Post Office is an
‘ecosystem. Consider the
people and processes
that the change may
impact (directly and
Design for longevity -
consider the full life of a
product, service or
solution, including how
it will be supported,
‘changed and removed.
Service contracts may
change and so may
operational need.
Expect and plan for
things to ebb and flow
Create standard ways of
doing things in order to
keep the Post Office
landscape simple and
costs down, as well as
oO
Whether we are
innovative and new, or
simply enhancing an
‘enough - it is generally
cheaper to re-use what
we already have and
a
Post Office thrives on its
reputation as a trusted
brand, so innovation
and speed to market
must be balanced
Sense check that we are
doing the right things in
the right way and
ensuring that the
solution solves the
The work is not
completed when a
service goes live. A
quality service requires
ongoing support and
Standard ways of doing
things makes change
quicker, cheaper and
simpler by reducing
implementation
Both the business
market and the
technology landscape
are moving faster than
ever and failure to
it makes sense to get as
much value from
existing assets and
resources whenever
possible, providing
As part of Gov.uk, Post
Office must be diligent
in complying with legal
and regulatory
requirements e.g. Post
POL00337643
POL00337643
Business
Focus on analysis and
Understanding of the
goals and outcomes
needed from an activity.
oI
Business
Make sure that the true
cost of the service
beyond ‘day 1" is clear,
including the ongoing
Business
Bidding for service
provision to clients must
be on the basis that,
there is a standard way
a
Business
‘Adopting new
techniques and
technologies may carry
more risk and requires @
in
Business
For bespoke
development - the value
‘of owning the resultant
or intellectual
Business
Consider all legal,
regulatory, procurement
requirements, including
any audit and reporting
fr