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POL00393461
From: Veronica Branton[/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP
(FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=BFEDF028DFC94450BF6DF6543948ECBA-
VERONICA BR]
Sent: Mon 29/06/2020 11:54:32 AM (UTC)
To: Thomas Cooper:
Lisa Harrington ¢
%
3
Ce: Carla Stent! .
isdair Cameron: i
Subject: RE: Draft Board minutes 25th June 2020
Thanks, Tom
I will check with Julie and ask about timescales. I had thought that the points you raise would tie in with what Julie
said about presenting a paper on KELs to the Group Executive and then including standing metrics in the Post GLO
Implementation Plan Report to the Board but I don’t think the timeline for that was mentioned so I will check and find
out what the metrics would cover.
Best wishes
Veronica
From: Thomas Cooper
Sent: 29 June 2020 12:4:
To: Veronica Branton}
lisdair Cameron
Subject: Re: Draft Board minutes 25th June 2020
Veronica
I think a number of us are very keen to understand how issues with Horizon (such as the presence of some
bugs currently) and related process issues (eg around outstanding dispute and time to resolution) are going to
be reported so that we can get comfort that issues are being resolved in a timely way. I don’t remember the
conversation exactly but I think there’s an action for Julie and the team to come back to us on this isn’t there?
Tom
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From: Veronica Branton‘. GRO
Sent: Friday, June 26, 2020 4:42:17 PM
Lisa Harrington
GRO} Alisdair Cameron
raft Board minutes 25th June 2020
Dear all,
Please find attached the draft minutes of the Board meeting held on 25" June 2020. If you have any comments please
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let me know.
Best wishes
Veronica
Veronica Branton
Company Secretary
Company Secretariat
Legal, Compliance & Governance
Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ
WE'RE STRONGER TOGETHER
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