POL00394098 - Email from Sue Stewart to Kevin Lenihan RE: Cross Domain Meeting Framework

Evidence on official site

POL00394098
POL00394098

From: Sue Stewart[CN=Sue Stewart/OU=e/O=POSTOFFICE]

Sent: Thur 13/06/2002 4:11:45 PM (UTC)

To: Kevin Lenihan{[CN=Kevin Lenihan/OU=e/O=POSTOFFICE@POSTOFFICE]
Subject: Re: Cross Domain Meeting Framework

Kevin

We have developed a specific service review framework for Network Banking which we will be sharing with all the NB
suppliers and hopefully getting their agreement to - this should be signed off by the beginning of next week after which I
will send you a copy. With regards to the wider overarching framework for service review this is currently being
overhauled to include Stock Ops which as you know have just become a part of Network Support - target date for this is
the end of June. Once this is agreed we will then incorporate the NB one into it so we have a full picture across Network
Support and all suppliers.

If you need a copy of the NB one before it is signed off let me know and I will send one across.

Weekly Stats Reporting - re your e-mail earlier today. Apologies for this - unfortunately I didn't get copied into last
weeks report as I was on leave but my understanding was that the full set of information was being supplied. I am trying
to ensure that this weeks is fully populated which is dependant on lan Speck having the POEx info sorted out. I will take
up the issue with Richard Poulton re an interim solution to the call coding issue.

I will let you know tomorrow morning if there are any problems.

Sue

To: Sue Stewart/e/POSTOFFICE@POSTOFFICE
ce:

Hard Copy To:

Hard Copy cc:

Date: 13/06/2002 03:43 PM

From: Kevin Lenihan
Subject: Cross Domain Meeting Framework
Sue,

as you know all the current Service Review Forums sit within the framework that your team own. What stage is the new
framework at ?

Kevin.