POL00412210 - 2018 Board Evaluation Questionnaire : Question, Skills, experience, diversity, knowledge, Leadership, ways of working, time management, Decision-making and Risk, Information and Support and Stakeholder engagement.

Evidence on official site

POL00412210

POL00412210
Appendix 1
Key:
[ 5=Excellent I 4=Verygood [ 3 =good/ at required standard I 2=Requires development I 1=Requires significant development I
2018 Board Evaluation Questionnaire
Question 5 3 2 1

Skills, experience, diversity, knowledge

1. I How appropriate is the composition of the Board for the requirements of
the business?
2. I How would you rate the Board’s understanding of the following areas

of the Business and areas of business transformation:

Retail

Financial Services and Insurance

Telecoms

IT

Risk

Banking Framework

Digital Identity

Please include any thoughts you have on the skills, experience, diversity and knowledge represented by the Board
collectively, including whether you think there are any areas that need to be strengthened or gaps filled (whether

currently, or as a future requirement because of PO Limited’s strategi@direction

).

Leadership, ways of working, time management

How would you assess the Chairman’s encouragement of debate within
the Board, including ensuring that all directors are able,to contribute to
the discussion?

How effective is the Board at focussing onthe right issues (e.g. gaining
an appropriate level of assurance on how strategy is beingimplemented
and the business is being run, setting strategy, providing support and
challenge to management).

How effective are the relationships between:

Board Members

Non-Executive Board Members and Management (in providing both
support and challenge).

6.

Are issues brought to the Béamhat aipappropriate time?

7.

Are there any issues or topics Maapaire not discussed that should be

considered at the Board?

Please include any thoughts you have on how the Board operates, including areas where there should be less

focus or more focus.

Question

Decision-making and Risk

How would you assess the Board’s consideration of risk when taking
strategic and operational decisions?

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[_s=Excellent [_4=Very good I _3=good/at required standard I 2=Requires development I 1 = Requires sigi

‘ant development

9. I How strong is the Board’s understanding of the business’ competitors?

10. I How strong is the Board’s understanding of the business’ performance
drivers?

11.I How effective is the process of board decision makin;

12.I To what extent does the Board review past decisions?

13.] How seriously does the Board take the development of individual
directors and the Board as a whole, and where it needs to improve?

Please include any thoughts you have on the Board’s decision-making processes.

Specific Questions for NEDs, Executive Directors and UKGI
Representative

14. I The quality and value of NEDs contributions at board meetings?

15. I To what extent do NEDs get involved in issues outside the Boaf@nooni

16.I How effective are the EDs in assisting the Board” s under giiin nes
business is issues ss

17.

18.

19.

The level of engagement and contri ‘bution made,
representative

Please include any thoughts you have on the NED, ED an

Key:

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5=Excellent I 4=Verygood [_3=good/at required standard I 2=Requires development I 1=Requires significant development I

Question 5

4

3

Information and Support

20.

How would you rate the management information received
by the Board and its timeliness (i.e. is it the right
information at the right time to provide you with the
assurance you need and the understanding of the business
you need)?

21.

How would you rate the quality of papers and
presentations received by the Board?

22.

How effective are the Board Committees at communicating
decisions and outcomes to the full Board?

23.

How would you rate the access you have to any additional
information and support you need to fulfil the requirements
of your role (i.e. from management, secretariat or from
external advisers, where required?)

24.

Does the Board feel that the frequency and length of meetings
are appropriate

25

How eff ‘e are the communications between the Bogie and
the management between formal meetings?

26.

Does the Board have sufficient time in private (either Ramatly
or info d

mally) to discuss matters of concern?

Please

include any thoughts you have or suggestions on what could work better on the information
and support provided.

Stakeholder engagement

27.

How would you assess the Board’s approach to
considering the following stakeholder needs/ views when
taking decisions:

Customers

Postmasters/agents and clients

Special Shareholder

Employees

Suppliers

Regulators

Please include any thoughts you have on the Board’s approach to considering stakeholder needs:

Please include any other thoughts or comments on how the Board operates or suggestions for the
future.

ARC

Evaluation Questionnaire 2018

Question

Skills, experience, diversity, knowledge

1. How appropriate is the composition of the Committee for the
requirements of the business?
2. How would you rate the Committee’s understanding of the

Key:

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5=Excellent I 4=Verygood [I 3=good/at required standard I 2 = Requires development

1=Requires significant development __I

following areas of the Business:

Financial reporting and management

Risk

Compliance

Internal Audit.

Leadership, ways of working, time management

How would you assess the Chair’s encouragement of debate within
the Committee, including ensuring that all members are able to
contribute to the discussion?

How effective is the Committee at focussing on the right issues?

How effective is the Committee at providing both challenge and
support to management?

6.

Does the Committee feel that the frequency and length of meetings
is appropriate?

How effective is the Committee at testing the information/provided
by its external advisers?

Information and Support

How would you rate the quality of papers and presentations
received by the Committee?

How comfortable are you that complianceg¥ith the tégulatory’
landscape is adequately managed and reported?

How would you rate the access you have to any additional
information and support you need to fulfil the requirements of your
role (i.e. from management, secretariat or from external advisers,
where required?).

ll

Please comment ogfithe’effectiveness Of the interaction with Internal Audit.

Please include any thoughts you have about the operation of the Committee and any ideas for its future

operation.

Key:

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S= Excellent I

4=Very good [I _3=good/at required standard I 2=Requires development I 1=Requires significant development I

Nominations Committee Evaluation Question

2018

Question

5

naire
4

3

2

Skills, experience, diversity, knowledge

How appropriate is the composition of the Committee for the
requirements of the business?

Nv

How would you rate the Committee’s knowledge of the following
issues:

Succession planning

Board recruitment and appointment processes (including PO
Insurance)

Corporate governance requirements.

Leadership, ways of working, time management

How would you assess the Chair’s encouragement of debate within
the Committee, including ensuring that all members‘are able to
contribute to the discussion?

How effective is the Committee at focussing on the right issues?

How effective is the Committee at providing both challenge and
support to management?

Does the Committee feel that the frequency aif@lleiih of nieetings
is appropriate’?

How effective is the Committee at testing the informatiom provided
by its external advisers?

Information and Support

How would you rate the quality, of papers and presentations
received by the Committee?

How would yourrate the access you have to any additional
information and support you need to fulfil the requirements of your
role (i.e. from management, secretariat or from external advisers,
where required?).

10.

es the Weminations Committee assess the
quality of the management team below Board leve

ession planning?

How effectively ¢

d manage

su

Please include any thoughts you have about the operation of the Committee and any ideas for its future

operation.

Key:

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S= Excellent I

4=Very good [I _3=good/at required standard I 2=Requires development I 1=Requires significant development I

Remuneration Evaluation Questionnaire 2018

Question

5

Skills, experience, diversity, knowledge

How appropriate is the composition of the Committee for the
requirements of the business?

Nv

How would you assess the Committee’s knowledge of the following
issues:

Structure of senior executive remuneration packages and approvals
process for these (PO Limited and PO Insurance)

Structure of staff remuneration packages and approvals process for
these (PO Limited and PO Insurance).

Leadership, ways of working, time management

How would you assess the Chair’s encouragement of debate within
the Committee, including ensuring that all membersiare able to
contribute to the discussion?

How effective is the Committee at focussing on the right issues?

How effective is the Committee at providing both challenge and
support to management?

Does the Committee feel that the frequency ag@Teligth of meetings
is appropriate’?

How effective is the Committee at testing the information provided
by its external advisers?

Information and Support

How would you rate the quality,of papers.and presentations
received by the Committee?

How would yowrate the access you have to any additional
information and support you need to fulfil the requirements of your
role (i.e. from management, secretariat or from external advisers,
where required?)

Please include any thoughts you have about the operation of the Committee and any ideas for its future

operation.