POL00417094 - Email from Mike Granville to Mike Young re: Horizon query in confidence

Evidence on official site

POL00417094
POL00417094

Page 1 of 2

Mike Granville

From: Mike Granville
Sent: 29 November 2010 12:23
To: Mike Young
Subject: Horizon query in confidence
Mike,

If it is helpful re your meeting with Paula — please see below my draft response to BIS’ (Mike
Whitehead’s) direct question which I'll send over to them later this afternoon. Of course, BIS may well just
copy this in their letter back to the MP and we should bear in mind that it will become BIS’ quotable
position (they may, for example, come back and ask us about the nature of the clearance processes for
example).

Thanks

Mike

Mike,

In response to your query;

The system is based on a user log in, and all actions have to be endorsed by the user. POL
cannot remotely control a branches system. Any technical changes by Fujitsu that impact the
system have to go through clearance processes which would prevent any amendment to
existing data. The independent audit file is in place and can show all the system activity, down
to a single keystroke, in a particular branch.

Thanks
Mike

Mike Granville

Head of Regulation Strategy

Post Office Ltd

[1 1st Floor, Banner Street Wing, 148 Old Street, LONDON EC1V 9H1Q

From: Whitehead Mike (ShEx) [mailto:
Sent: 26 November 2010 17:09

To: Mike Granville

Subject: RE: JFSA

Mike

Thanks .

29/11/2010

POL00417094
POL00417094

Page 2 of 2

Re the Lord/Misra case, can we quote POL as categorically stating that there is no remote
access to the system or to individual branch Horizon terminals which would allow
accounting records to be manipulated as JFSA claims?

Regards
Mike

Mike Whitehead
Department for Business, Innovation and Skills
Shareholder Executive

Royal Mail and Postal Services

1 Victoria Street
London SW1H OET

Mike Granville
Head of Regulation Strategy
Post Office Ltd

[) 1st Floor, Banner
® PostlineI__GRO

id Street, LONDON EC1V 9H1Q,

29/11/2010