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Message
From: Vitor Camara’
on behalf of — Vitor Camara <_
Sent: 17/08/2017 13:
To: Tracey P Curtis f
cc: Georgina Blair .
Subject: RE: Whistleblowing question
Attachments: RE: Banking framework policy Q&A annual review - Please respond by cop Friday 28th April 2017
Hi Tracey,
There is no specific training for Whistleblowing, however, it is covered in our annual Anti-Bribery & Corruption training.
All new joiners must complete this training within 30 days of joining. For reference I have attached a copy of the last
email I sent regarding PB policy Q&A back in April.
!am happy to answer any PB AML, CTF, ABC and Financial Crime queries. However, I would advise that going forward it
is sent to our team inbox (financial.crim jas this is always monitored and will help ensure you get a
quicker response.
Please let me know if you have any further questions. Thanks.
Kind regards,
e Vitor Camara
Financial Crime Manager
Financial Crime
Ground Floor, Finsbury Dials
20 Finsbury Street
London EC2Y 9AQ
From: Georgina Blair
Sent: 17 August 2017 11:52
To: Sally Smith; Tracey P Curtis
Ce: Vitor Camara
Subject: RE: Whistleblowing question
Hi,
No training that I am aware of — see attached e-mail to you and Tracey in April which contains my suggested answers to
the questionnaire.
Georgina
Georgina Blair
Risk Business Partner
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Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ
From: Sally Smith
Sent: 17 August 20:
To: Tracey P Curtis:
Cc: Vitor Camara‘
Subject: RE: Whistleblowing question
Georgina Blair <_
Hi Tracey,
Can you let Vitor know what the query is in relation to and we can repsond.
Georgina - what training was delivered last year on Whistleblowing? It is included in the ABC training due
to roll out this September (which I believe is mandatory for all new employees within 30 days of joining)
and there was a One/Intranet article on whistleblowing in April this year, but I am not aware of anything
else?
® Sally Smith
& Head of Financial Crime
Finsbury Dials
2017 Winner of the Global Postal Award 20 Finsbury Street
for Customer Experience .London EC2Y 9AQ
Thanks,
Sally
From: Georgina Blair
Sent: 16 August
To: Sally Smith
Cc: Tracey P Curtis
Subject: FW: Whistleblowing question
Sally,
As your team has taken over responsibility for whistleblowing please can you help Tracey?
lam no longer up to date.
Thanks
POL-BSFF-0238210_0001
Georgina
Georgina Blair
Risk Busi Partner
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From: Tracey P Curtis
Sent: 16/08/2017 07:52
To: Georgina Blair
Subject: Whistleblowing question
Morning Georgina
Ihave 1 further follow up question on the answers you provided in May
e You say the Whistleblowing training is annual and not included in the induction. Does this mean that someone
who joined the day after the annual training would not receive any whistle blowing training for a year? What
would happen in this instance?
If you could please respond by Friday please as Lloyds have a meeting they require the information for.
WHISTLEBLOWING
21.1 - PLEASE UPLOAD YOUR WHISTLE
BLOWING POLICY AND PROCESS.
Post Office will not release this
internal-only policy
DOES YOUR WHISTLEBLOWING POLICY
INCLUDE THE FOLLOWING:
21.2 - REGULAR TRAINING FOR ALL
EMPLOYEES ON THIS PROCESS
INCLUDING UPON INDUCTION?
Annual training is provided, but is
not included as part of induction
21.3 - SPECIFIC TRAINING TO
ENCOURAGE EMPLOYEES TO REPORT A
CONCERN THAT IMPACT THE BANK'S
EMPLOYEES, CUSTOMERS OR THE BANK
AS A WHOLE?
No
21.4 - CONTROLS TO ENSURE THAT ANY
ALLEGATIONS IMPACTING THE BANK'S
EMPLOYEES, CUSTOMERS OR THE BANK
AS A WHOLE ARE REPORTED TO THE
BANK VIA AN INDEPENDENT ROUTE?
There is a process in place to
enable third parties to whistleblow
Regards
Tracey
2017 Winner of the Global Postal Award for
Customer Experience
Annual leave — 8" - 15" September 2017
Tracey Curtis
Operations Manager - Banking
Post Office Limited
24 Floor, Finsbury Dials,
20 Finsbury Street
London EC2Y 9AQ
Mobile
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