POL00424366 - Glossary of terms referred to in the Second Witness Statement of Simon Oldnall

Evidence on official site

POL00424366
POL00424366

IN THE POST OFFICE HORIZON IT INQUIRY

GLOSSARY OF TERMS REFERRED TO IN THE SECOND WITNESS STATEMENT OF SIMON JEFFREY
OLDNALL ON BEHALF OF POST OFFICE LIMITED

Acronym Definitions
BSFF Burges Salmon LLP and Fieldfisher LLP
DSS Department of Health and Social Services for

Northern Ireland

The DSS Agreement An agreement between the DSS and Fujitsu
for services relating to a benefit payment
card system.

POCL Agreement An agreement between POL and Fujitsu for
the provision of POL infrastructure and other
service.

Authorities Agreement An agreement between DSS, POL, and

Fujitsu for the supply of other general
services which applied to both DSS and POL.

DTI Department of Trade and Industry

CSR Core System Release

SLAs Service Level Agreements

EPOSS Electronic Point of Sale Service

OPS Office Platform Service

SLT Service Level Target

ARL Additional Remedy Level

NB Core Network Banking

LFS Logistics Feed System

APS Automated Payments

TESQA Transaction Enquiry Service Query
Application

BEDs Bugs, Errors and Defects
NSFs

CCNs

POCL

CRs

BSM

PON

1AMT

ccD

IRERF Forum

AP Forum

LFS Forum

NRO

HSH

The MIS: SD

MAT

CSFs

NBSC

PONEC

KEL

SSD

JRAB

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POL00424366

Network System Failures

Change Control Notices

Post Office Counters Limited

Change Requests.

Business Service Management

Post Office Network

Internal Account Management Team
Contractually Controlled Document
Incident Reconcilition Exceptions Review
Forum

Automated Payments Forum

Logistics Feed System

National Roll Out

Horizon System Helpdesk

The Management Information Service:
Service Description

Minimum Acceptable Threshold

Critical Success Factors

Network Business Support Centre

Post Office Network Executive Committee
Known Error Log

Service Specification Document or Security

Service Description

Joint Release Authorisation Board
ISMF

PCI

SIAM

ISAG

OBC

SMR

SEIM

TP

ATP

clo

IT&C

ARC

POca

TRT

LDT

TMS

NBE

BIM Report

SSC

SSH

SAS

Information Security Management Forum
Payment Card Industry

System Integration and Management
Information Security and Assurance Group
Operational Business Change

Service Management Reviews

Security Event and Information Monitoring
System

Temporary Procedures

Authorised Temporary Procedures

Chief Information Officer

IT and Change

Audit Risk and Compliance Committee
Post Office Card Account

Termination Review Threshold
Liquidated Damages Threshold
Transaction Management Service
National Banking Engine

Business Incident Management Report
Systems Support Centre

Secure Shell (which uses cryptography to

authenticate to clients)

Secure Access Server

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PAU

BRDB

PL

SQL

ISMR

EY

SAP

BDB

BAU

SUDO

MSC

KMS

CRC

HlJ

ITSD

KBA

BSC

NFSP

BAL

FAD Code

EOSL

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POL00424366

Privileged User Access

Branch Records Database

Postage Labels

Structured Query Language

Information Security Management Reviews

Ernst & Young LLP

Accounting package

Branch Database Server

Business As Usual

Switch privileges inside user session

Managed Service Change

Key Management Server

Cyclic Redundancy Check

Horizon Issues Judgement

IT Service Desk

Knowledge Based Article

Branch Support Centre

National Federation of Sub-Postmasters

Branch Access Layer

Numerical descriptor for Post Office branch

End of Service Life
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POL00424366

AWS POL Cloud Environment

DXC A company name for a Field Services
Engineering Supplier Company