POL00447943 - Process Summary - Identifying postmaster support needs

Evidence on official site

POL00447943
POL00447943

(Document Information

Process Name: Identifying postmaster support needs

Process Ref: INV-PMSRO1

Process Owner: Tracy Bannister

Process Owner Role: Network Resolution Operations Manager
Document Status: Approved

[Document Classification: Internal

(Process Summary (describe in a paragraph the context and reason for process):

During an investigation the advisor may behave a suspicion that financial crime may have occurred. This is the process for referring any such]

suspicions to the Central Investigations Unit.

(Version History

Version Number Date Issued Author Updates since last version
oa 15/06/2022 Duncan Hughes First draft

0.2 08/07/2022 Duncan Hughes Updated with SME feedback
1.0 29/07/2022 Duncan Hughes Approved by process owner
aa 18/01/2023 Duncan Hughes Note added to confirm this process covers acts committed by postmasters and/or their assistants.
(Review History

Reviewer Role Last Date Reviewed

John Wapshott Case Investigation and Review Analyst 28/06/2022

Tracy Bannister Network Resolution Ops Man. 26/07/2022

John Bartlett Head of CIU 26/07/2022

PoLo047943

(Detail any notes to su

ic process sta
Process step Notes.

h. ‘his process applies where the investigation identifies a suspicion, or admission, that the postmaster and/or one of thelr assistants may have committed a criminal or dishonest act that has caused the discrepancy.
For example: the postmaster states that they believe one of thelr assistants has been stealing.

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Definition

Central Investigations Unit - responsible for investigating and deciding the appropriate actions to take on any suspicions raised around financial crime.

POL00447943
POL00447943
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POL00447943