POL00448083 - TCDT - Resolution letter - TC was settled review or dispute - DRAFT

Evidence on official site

POL00448083

POL00448083
@ Transaction Correction Disputes Team
Post Office Ltd
1 Future Walk
Chesterfield
S49 1PF
Recipient name
Address line 1 Vourvefarenée:
Address line 2 . oe
Town/City Our reference: CAS-2862415-S4K2K4
Postcode
09 August 2024
Dear

PRODUCT — AMOUNT

lam writing to you, to update you on your recent dispute of the Transaction Correction, which is
listed above.

I have finished looking into this for you and this is what our investigation has shown.

ENTER INVESTIGATION DETAILS

Given the information above I believe that Post Office was correct to issue the Transaction
Correction in this case.

While your dispute was being investigated, we have not contacted you about the balance on your
now encourage you to make contact with the Postmaster Account Support Team on

that you don’t understand or don’t agree with,
or emailing disputesteam!

Remember we’re here to help, so if tl
please get in touch by calling me o1

Yours sincerely

SIGNATURE

Angela Lobley
Transaction Correction Disputes Team
disputestear

@postofficenews

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