POL00448223
POL00448223
Triage checklist (Network Support and Resolution)
This form is hardcoded into Dynamics. The questions are
replicated below.
Date Entered Triage: 01/02/2024
Related Product List: Cash
Case Priority: High
Does the branch have any system issues: No
Is the amount below De Minimis: No
Check if 2 or more write offs in 12 months: No
Check unresolved losses in the 12 months totals over deminimus: Yes
Triage Outcome: Referral to Tier 2 for investigation
Date of Triage Outcome: 01/02/2024
Findings Overview This is a high priority case requiring Tier 2 investigation
Provided 18JUL24