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FUJITSU
Audit Record Query (ARQ) Request Form
POL00448281
POL00448281
FUJITSU RESTRICTED (COMMERCIAL IN CONFIDENCE)
Please complete all relevant fields (highlighted in orange).
POL Reference Details
ARQ No.:
Case No.:
Date submitted to Fujitsu:
POL Requestor Details
Requester Name:
Requester Team:
Case Investigation and Resolution Team
Requester Address: Future Walk
West bars
Chesterfield
S41 9PF
Contact Telephone Number:
Signature:
Mandatory Information
POL Branch Name:
POL Branch/FAD Code:
Date From: 01.09.2022
Date To:
31.12.2022
Specific Requirements
An ARQ includes a report of all transactions and
events. Please confirm what is required’
Transactions & Events
Help desk call logs can also be provided. Are No
these required?
If the date range for help desk call logs is different I Date Date
to the mandatory information above, please state - I From: To:
otherwise leave blank:
Are Pouch IDs required No
If the date range for Pouch IDs is different to the Date Dat
mandatory information above, please state - From: To:
otherwise leave blank:
Are PAN details required (i.e., credit/debit card No
details)
If PAN details are required, please specify: Session ID:
Other unique identifier:
Is an address needed for a recorded delivery? No
If address details are required, please specify:
Tracking barcode:
Other information:
(Please note that requests that cannot be specified in
the fields above may need new queries to be written
by Fujitsu. Fujitsu will confirm in its response.)
basis using the ARQ request form:
Interface Interaction logs are not part of the contracted ARQ process but are provided on a goodwill
Are Interface Interaction logs required?"
No
If Interface Interaction logs are required, please
specify:
Node(s)"":
Date and Time From:
Date and Time To
Please forward the completed form to CSPOA.Security,
sender account.
from an authorised POL email
' The Service Description: Security Managed Service (SVM/SDM/S0/0017) Section 2.1.15 describes the format of ARQ responses that are to be provided to POL.
" Interface Interactions are not subject to any SLA
Please do not specify “ALL”. Node numbers must be provided
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FUJITSU RESTRICTED (COMMERCIAL IN CONFIDENCE)
UNCONTROLLED WHEN PRINTED OR STORED OUTSIDE
DIMENSIONS
Ref: TBD
Version: 0.1 (DRAFT)
Date: 04-Mar-2024
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