2023) STIP plans

Evidence on official site
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@

23/24 STIP plans and the out-turn of the 22/23 is likely to be dealt with in one
communication.

. CWU Pay Dispute:

103. POL NED Search: A candidate has been identified for the ARC Chair position and due
diligence is taking place to allow for Ministerial approval to be sought ahead of an
offer being made. The recruitment process for the NED Remuneration Chair and
Senior Independent Chair provides us with an opportunity for more diversity on the
Board.

104, Contractor Managed Service Provider: During December we transferred c140
contractors from Intelligent Resource (IR) to Morson International, as we stood up the
contract for our new managed service provision. We faced some challenges around
contractual terms which meant that contractors had to be moved at short notice and
with little opportunity to engage the business. c140 contractors will be remaining with
IR for payroll due to conduct regulations. Lessons learnt have been reviewed to
prevent similar challenges in four years’ time.

[ Conclusion ]

105. Finally I would like to finish by highlighting a major risk for Post Office as we ramp up
the compensation process for OHC and the 555. Yesterday I met with Alison
Henderson and her husband.

This was a
difficult and harrowing meeting. 12 years on from her conviction she is still visibly
distressed, unable to open communication from POL - all emails and letters were
opened and actioned by her very capable husband. She talked of the humiliation of
her community service and the mental stress that forced her to move village. She
also described the impersonal way she has been treated through the reconciliation
process. The brutality and lack of trust displayed by HSF and the ‘trauma’ of
attempting to recover compensation. Our culture and whether or not we have
‘changed’ will be a big issue in the later phases of the Inquiry. On this evidence it will
be difficult to suggest it has. We need to think more carefully how we can
demonstrably show we have changed - Truth and Reconciliation meetings or
something similar. We are not doing enough.

15
Confidential

rd Meeting-24/01/2: 45 of 165

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